How do you email apple

Change your Apple ID

If you no longer use the email address that’s associated with your Apple ID, you can change it. You won’t lose access to your contacts, purchases, or other account information.

How to change your Apple ID to a different email address

1. Go to appleid.apple.com and sign in.
2. In the Sign-In and Security section, choose Apple ID.
   
3. Enter the email address that you want to use as your Apple ID.
   
4. Choose Change Apple ID.
5. If you changed your Apple ID to a third-party email address, check your email for a verification code, then enter the code. Learn what to do if you didn’t get the email.
6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID.

If you can’t change your Apple ID

If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.

If you see a message that the email address you want to use isn’t available or is already in use, check that you or a family member aren’t already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it.

In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can’t change it to a phone number.

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Mail Support

Mail Settings Lookup

Need to verify your email settings? Simply enter your email address below and we will use it to provide your Mail settings.

Incoming Mail Server

Kerberos Version 5 (GSSAPI)

Authenticated POP (APOP)

Outgoing Mail Server

Outgoing Mail Server (Mac OS)

Kerberos Version 5 (GSSAPI)

Authenticated POP (APOP)

Incoming Mail Server

Kerberos Version 5 (GSSAPI)

Authenticated POP (APOP)

Outgoing Mail Server (iOS)

Kerberos Version 5 (GSSAPI)

Authenticated POP (APOP)

Note: Apple may collect and use your domain address (i.e. yahoo.com, gmail.com, etc.) for purposes of improving our products and services. Otherwise, your full email address will not be stored and will not be used by Apple or shared with any other entities.

Featured topics

How-to and troubleshooting tips to get the most out of the Mail app

Add an email account to your iOS device

There are two ways you can set up an email account in the Mail app on your iPhone, iPad, or iPod touch — automatically or manually. Learn which option is best for you.

If your info on iCloud won’t sync

Learn what to do if you need help. For example, the changes you made to Contacts, Calendars, or Reminders on one device didn’t appear on all of your devices.

Use emoji and symbols on your Mac

macOS includes features that make it easy to find and type special characters like emoji, accents, and currency symbols.

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If you can’t send or receive email on your Mac

If you’re having issues with sending or receiving mail using the Mail app on your Mac, this article should help.

If your Mac is connected to the internet but suddenly stops sending or receiving email, you should generally try again later, and if necessary work with your email provider to resolve. If you’re using Apple’s iCloud Mail, learn how to resolve issues with iCloud Mail.

Check for status messages

You might see a status icon such as a lightning bolt or a warning icon next to your account’s inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.

• If the status is Network Offline, make sure that your Mac is connected to the internet, then try again.
• If the status is Login Failed, check with your email service provider (ESP) to be sure that your account is set up correctly on your Mac.
• If Mail asks for your password, but entering the password doesn’t help, find out why your email provider is rejecting your password.
• If your email service is experiencing a temporary outage, your email provider might have a status message on their website. For example, Apple’s system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.

Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you’re using an iCloud Mail account, you can use iCloud.com to send and receive email.

Webmail is a good way to verify that your account is valid, but it doesn’t mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.

Remove your account, then add it back

If no other solutions work, try setting up your email account again. To do that, remove your email account, then add the account back.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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About your Apple ID email addresses

Learn how to add, change, or delete the different types of email addresses that you can use with your Apple ID account.

Email addresses you use with your Apple ID

Your Apple ID uses email addresses to sign you in to your account with Apple. With your Apple ID, you can access services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. We use your email addresses to send you information about your account, and to help friends and family communicate and share with you.

Apple ID email address
In most cases, your Apple ID is also the primary email address of your Apple ID account.

Additional email addresses
Add extra email addresses to your account to help people find you on Apple services like FaceTime, iMessage, and Find My.

Rescue email address
Most people have a notification email address instead of a rescue email address. Apple uses this to send you important account and security related information. If you don’t use two-factor authentication or two-step verification (learn how to check what security method you use), you have the option to add a rescue email address to your account for more security. You can see it when you sign in to your Apple ID account page.

Before you can use a new or updated Apple ID, we’ll send you a verification email to make sure that the email address belongs to you.

Apple ID email address

When you create an Apple ID, you enter an email address. This email address is your Apple ID and the username that you use to sign in to Apple services like Apple Music and iCloud. It’s also the contact email address for your account. Be sure to check your email address regularly. We’ll send you email notifications to help you manage your account and make the most of your Apple ID.

Change your Apple ID email address

Reset your Apple ID password

If you know your current Apple ID password and want to change it, follow these steps on your iPhone, iPad, iPod touch, or Mac. If you’ve forgotten your Apple ID password and need to reset it, follow these steps.*

Get a verification code

With two-factor authentication, you’ll need a verification code to sign in with your Apple ID on a new device or browser. Learn how to get and use the code on a trusted device, or get a text or phone call.

* If you use two-factor authentication, in some cases you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address.

Additional email addresses

Many of us have more than one email address that friends and family use to reach us. Add an email address that you commonly use to your Apple ID account, so people can easily find and communicate with you on Apple services like FaceTime, iMessage, Shared Albums, iWork collaboration, and Find My.

Add an additional email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Account section.
3. Under Reachable at, select Add More.
4. Enter your additional email address. Make sure you’re not already using it as an Apple ID.
5. We’ll send a verification to that address. Didn’t get the email?
6. Enter the verification code and click Verify.

Delete an additional email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Account section.
3. To delete one of your additional email addresses, click next to the address.

Rescue email address

Having a rescue email address is optional but recommended if you do not have two-factor authentication or two-step verification. If you ever forget your security questions, you can use your rescue email address to reset them. We also send any account security-related notifications to your rescue email address. If you have two-factor authentication or two-step verification, you have a notification email address instead of a rescue email address and won’t need to remember security questions.

Add or edit a rescue email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Security section. You might be asked to answer one or more security questions before you continue.
3. To add a rescue email address:
   • Under Rescue Email, click Add an Email Address, then enter your rescue email address. We send a verification to that address. Didn’t get the email?
   • Enter the verification code and click Verify.
4. To edit a rescue email address:
   • Select Change Email Address under the address you want to edit, then enter the new address. We send a verification to that address. Didn’t get the email?
   • Enter the verification code and click Verify.

If you had a rescue email address on file when you upgraded to two-factor authentication or two-step verification, you can also use these steps to edit your notification email address. If you remove the notification email, you won’t be able to add a new one.

Delete a rescue email address

1. Sign in to your Apple ID account page.
2. Click Edit in the Security section. You might be asked to answer one or more security questions before you continue.
3. To delete a rescue email address, click next to the address.

Reset your security questions

If you’ve forgotten the answers to your security questions, follow these steps to verify your identity and reset your security questions. If you set up two-factor authentication or two-step verification, you won’t need to remember any security questions.

Learn more

If you receive suspicious email, learn how to identify fraudulent email.

FaceTime is not available in all countries or regions.

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If you can’t receive email on your iPhone, iPad, or iPod touch

If you can’t receive email in the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try.

Before you begin

There are a few things to keep in mind and check:

• When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. If you delete or change your email account settings, previously downloaded emails might be removed from your device.
• Make sure that your device is connected to the Internet.
• Check with your email service provider to find out if there’s a service outage.
• If you can’t access your email, or you can’t send and receive messages with your @icloud.com email address, learn what to do.

Check your email address and password

If the Mail apps asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider’s website.

If you still get a username or password error, contact the email provider or system administrator.

Check Mail Fetch and Notification settings

By default, Fetch New Data settings are based on what’s provided by your email service. If Push isn’t available as a setting, your account will default to Fetch. These settings affect how your device receives email. To adjust these settings:

1. Go to Settings > Mail, then tap Accounts.
2. Tap Fetch New Data.
3. Choose a setting — like Automatically or Manually — or choose a schedule for how often the Mail app fetches data.

With iOS 11 and later, and iPadOS, Automatically is set by default. Your device will fetch new data in the background only when your device is charging and connected to Wi-Fi.

Make sure that your Notification settings are correct for the Mail app:

1. Go to Settings, then tap Notifications.
2. Tap Mail, then tap an email account.
3. Adjust your Alerts, Sounds, and Badges.

Contact your email provider or system administrator

1. Contact your email provider or check their status webpage to see if there’s a service outage.
2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or may need to request authorization from your email provider to send and receive email on your device.
3. Check your email account settings with your email provider or system administrator to make sure that they’re correct.

Remove your email account and set it up again

1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
2. On your device, go to Settings > Mail, then tap Accounts.
3. Tap the email account that you want to remove.
4. Tap Delete Account.
5. Add your account again.

If these steps don’t work, contact your email service provider for more information.

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