How to charge with an apple

Charge your Apple Pencil and check the battery

Learn how to charge your Apple Pencil and how to check the battery level.

Charge

You charge Apple Pencil (2nd generation) differently from Apple Pencil (1st generation). Find out which Apple Pencil model you have, if you’re not sure.

If you have Apple Pencil (2nd generation)

Attach your Apple Pencil to the magnetic connector on the long side of your iPad.

If you don’t see the charge status appear for a moment near the top of the screen, make sure that Bluetooth is turned on.

If you have Apple Pencil (1st generation)

Plug your Apple Pencil into the Lightning connector on your iPad. You can also charge with a USB Power Adapter by using the Apple Pencil Charging Adapter that came with your Apple Pencil.

Apple Pencil will fast charge when plugged into either power source.

Check the charge status

When you attach an Apple Pencil (2nd generation) to your iPad, you see the charge status on the screen for a moment.

To see how much charge your Apple Pencil has left while you’re using it, check the Today View on your iPad. Just swipe from left to right on the Home screen or Lock screen.

If you’re charging your Apple Pencil (2nd generation) with your iPad Pro and your car’s keyless entry device (key fob) is nearby, signal interference might prevent you from unlocking your car with your key fob. If this happens, you can simply move your iPad Pro away from the key fob or remove your Apple Pencil from your iPad Pro and store it separately. When Apple Pencil is finished charging, any resulting signal interference will cease.

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Dispute a charge to your Apple Card

You can dispute charges or report transaction issues for your Apple Card account on your iPhone. 1

How to dispute a charge on your Apple Card

On your iPhone

1. Open the Wallet app and tap Apple Card. 2
2. Under Latest Transactions, find and tap the transaction that you want to dispute.
3. Under Transaction History, tap the transaction again.
4. Tap Report an Issue.
5. To chat with an Apple Card Specialist, tap Dispute Charge, Unknown Transaction, or Other Issue.
6. You might need to choose a reason for the dispute or issue, then tap Done.
7. When a pre-written message opens in the Messages app, tap the send button .

After you send a Message, you will receive a form requesting more details about your dispute. You must fill out and submit this form in order for Goldman Sachs to investigate your dispute through this channel. If you do not send your Message and the form, Goldman Sachs will not receive your dispute.

On your iPad

1. Open the Setting app and tap Wallet and Apple Pay.
2. Tap your Apple Card, then tap the Transactions tab.
3. Find and tap the transaction that you want to dispute.
4. Tap Report an Issue.
5. To chat with an Apple Card Specialist, tap Dispute Charge, Unknown Transaction, or Other Issue.
6. You might need to choose a reason for the dispute or issue, then tap Done.
7. When a pre-written message opens in the Messages app, tap the send button .

After you send a Message, you will receive a form requesting more details about your dispute. You must fill out and submit this form in order for Goldman Sachs to investigate your dispute through this channel. If you do not send your Message and the form, Goldman Sachs will not receive your dispute.

If the transaction says Apple Media Services

If the charge that you want to dispute says Apple Media Services, find out what the charge was for.

If you’re part of an Apple Card Family account

If you’re the account owner or co-owner, you can see which participant or co-owner made the transaction. Account owners and co-owners can dispute any transaction made on their shared Apple Card account. 3 Before you dispute a charge, it’s helpful to check with the participant or account co-owner who made the transaction. You can also lock a participant’s shared Apple Card account . This will prevent them from spending on the account until their account is unlocked.

If you’re an Apple Card Family participant, you can only dispute your own transactions.

1. For additional information about disputes, review your Customer Agreement.
2. Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch.
3. Each co-owner is jointly and individually responsible for all balances on the co-owned Apple Card including amounts due on the existing co-owner’s account before the accounts are merged. Each co-owner will be reported to credit bureaus as an owner on the account. In addition, co-owners will have full visibility into all account activity and each co-owner is responsible for the other co-owner’s instructions or requests. Credit reporting includes positive and negative payment history, credit utilization and additional information. Card usage and payment history may impact each co-owner’s credit score differently because each individual’s credit history will include information that is unique to them. Addition of a new co-owner is subject to credit approval and general eligibility requirements. Learn more about Apple Card eligibility requirements. Either co-owner can close the account at any time which may negatively impact your credit and you will still be responsible for paying all balances on the account. For details on account sharing options including some of the risks and benefits, click here.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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How to use MagSafe Duo Charger with your iPhone and Apple Watch

Learn how to charge your iPhone 12 or iPhone 13 and your Apple Watch wirelessly with MagSafe Duo Charger.

Your MagSafe Duo Charger is designed to work with all iPhone 12 and iPhone 13 models, all Apple Watch models, Apple MagSafe accessories, and Qi-certified devices and accessories.

Use the included USB-C to Lightning cable to plug in your MagSafe Duo Charger to a recommended 20 watt (W) or greater Apple USB-C power adapter* or a compatible third-party USB-C adapter. You can also connect to a USB-C port on a Mac or PC.

Place your MagSafe Duo Charger face up—as shown—on a flat surface, clear of any metal objects or other foreign material.

* The Apple 29W USB-C Power Adapter isn’t compatible with the MagSafe Duo Charger.

Get faster wireless charging for iPhone 12 and iPhone 13 models

The MagSafe Duo Charger is designed to quickly and safely wirelessly charge your iPhone 12 or iPhone 13 and your Apple Watch simultaneously. The system intelligently adapts to conditions to optimize charging your compatible iPhone at up to 14W of peak power delivery. The actual power delivered to the iPhone will vary depending on the wattage of the power adapter and system conditions. For iPhone 12 mini and iPhone 13 mini, the MagSafe Duo Charger delivers up to 12W of peak power delivery.

It’s important to plug into a power source before placing your iPhone on the MagSafe Duo Charger. This allows MagSafe to verify that it’s safe to deliver maximum power. If you happen to place your iPhone on the MagSafe Duo Charger before plugging into a power source, remove your iPhone from the MagSafe Duo Charger, wait three seconds, and then put it back on to resume maximum power delivery.

The MagSafe Duo Charger is designed to negotiate the maximum power up to 9 volt (V) and 3 amp (A) with a USB PD compatible power adapter. MagSafe will dynamically optimize power delivered to the iPhone. The power delivered to the iPhone at any moment will vary depending on various factors including temperature and system activity.

All power adapters have different ratings for the amount and rate of power delivery. The MagSafe Duo Charger requires the following ratings to deliver faster wireless charging:

• USB-C connector (USB-A is not supported)
• 9V/2.22A power adapter provides up to 11W of power
• 9V/3A and higher power adapter provides up to 14W of power
• iPhone 12 mini and iPhone 13 mini can get up to 12W for faster wireless charging with at least 9V/2.62A
• Higher wattage adapters at or above 9V/3A will also deliver a maximum of up to 14W peak power to your iPhone

To use both the iPhone and Watch charger at the same time, the MagSafe Duo Charger requires at least 15W (5V/3A or 9V/1.67A), but this will result in slower charging.

When Lightning accessories such as headphones are connected, charging is limited to 7.5W to comply with regulatory standards.

How to charge Apple Watch

You can charge your Apple Watch in a flat position with its band open, or on its side, by lifting the inductive charging connector. When docked on its side, your Apple Watch automatically goes into nightstand mode, so you can also use it as your alarm clock.

Place the back of your Apple Watch on the charging connector, with the connector upright or flat. When your Apple Watch starts to charge, you’ll see the charge indicator on the display.

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How to wirelessly charge your iPhone

Learn how to wirelessly charge your iPhone with Qi-certified charging accessories.

What you need

Your iPhone features integrated wireless charging that allows for an easy and intuitive charging experience. Your iPhone works with Qi-certified chargers that are available as accessories and in cars, cafes, hotels, airports, and furniture. Qi is an open, universal charging standard created by the Wireless Power Consortium (WPC).

Many Qi-certified chargers charge iPhone with the latest version of iOS at rates up to 7.5 watts. These chargers are available at the Apple Online Store and Apple Stores.

Other Qi-certified chargers might vary in functionality and performance. If you have questions, contact the manufacturer.

Charge wirelessly

1. Connect your charger to power. Use the power adapter that came with your accessory or a power adapter recommended by the manufacturer.
2. Place the charger on a level surface or other location recommended by the manufacturer.
3. Place your iPhone on the charger with the display facing up. For best performance, place it in the center of the charger or in the location recommended by manufacturer.
4. Your iPhone should start charging a few seconds after you place it on your wireless charger.

You should see in the status bar.

Learn more

• Learn about charging with the MagSafe Charger and MagSafe Duo Charger.
• Wireless charging uses magnetic induction to charge your iPhone. Don’t place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
• If your iPhone isn’t charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
• If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
• Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
• Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
• Your iPhone won’t charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it’s connected to a USB power adapter, your iPhone will charge using the USB connection.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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