- How to Fix the iPhone Keeps Restarting or Crashing Issue | 9 Ways [MiniTool Tips]
- Summary :
- Quick Navigation :
- My iPhone Keeps Restarting
- How to Fix iPhone Keeps Restarting
- Solution 1: Update Apps to the Latest Version
- Solution 2: Check and Remove Faulty Apps
- Solution 3: Update to Latest iOS Version
- Solution 4: Reset All Settings
- Solution 1: Hard Reset
- Solution 2: Pull Out Your SIM Card
- Solution 3: Clean iPhone’s Charging Port
- Solution 4: Check Battery
- Solution 5: Restore Your iPhone in DFU Mode
- Recover Lost Data after Fixing iPhone Restart Loop
- Restore Data Using iTunes
- Recover Files Using MiniTool Mobile Recovery for iOS
- Recover Lost Data from iCloud Backup
- Bottom Line
- iPhone Keeps Restarting FAQ
- ABOUT THE AUTHOR
- iPhone Repair and Service
- Where can I get Apple-certified iPhone repairs?
- How long will my iPhone repair take?
- How much do iPhone repairs cost?
- What if I have AppleCare+ for iPhone?
- Genuine parts
- Other iPhone repairs
- Screen repair
- Battery replacement
- iPhone 13 repair costs in the United States
- iPhone 12 repair costs in the United States
- iPhone 11 repair costs in the United States
- iPhone X repair costs in the United States
- iPhone 8 repair costs in the United States
- iPhone 7 repair costs in the United States
- iPhone 6 repair costs in the United States
- iPhone SE repair costs in the United States
- iPhone 5 repair costs in the United States
- iPhone 4 repair costs in the United States
- Theft and loss
- Apple accessories
- Get ready for your repair
- Express Replacement Service
- Your product warranty
- Consumer law
- Our guarantee after service
How to Fix the iPhone Keeps Restarting or Crashing Issue | 9 Ways [MiniTool Tips]
By Vera | Follow | Last Updated November 20, 2020
Summary :
Recently, many Apple users have been telling us that their iPhone keeps crashing randomly under many specific cases — the iPhone would keep restarting, stop working, get stuck at the Apple logo, apps crash on launch, etc. Today in this post on MiniTool, we will focus on dealing with one of the typical problems — iPhone X/8/7/6 hanging and restarting.
Quick Navigation :
My iPhone Keeps Restarting
«I got my first iPhone (my first phone in general) for my 15th birthday. 1 month after I got it, my iPhone restarts on itself. I barely unlock it and get to the home screen and it turns off (it goes to the apple logo). Does anyone know what to do please?» source: forums.ea
In fact, the iPhone random rebooting is one of the most common problems you may encounter after the following scenarios: updating to the newest iOS system like iOS 11, charging the iOS device while plugging the device in a headphone, or connecting to a computer.
Moreover, the iPhone might continuously reboot due to four factors — bad update, malware attack, unstable driver and hardware issues.
If you find your iPhone keeps crashing and restarting, what should you do? Here we offer you some basic tips below to fix this problem. All solutions can be applied to all iPhone models including iPhone X/8/7/6s/6/5s.
How to Fix iPhone Keeps Restarting
The iPhone that keeps restarting can do so in two variations: intermittently, for example, every few minutes/seconds, or continuously and stuck in a restart loop (totally unusable). Here, we will show you the solutions for both of these two aspects.
Case 1: iPhone Keeps Rebooting and Can Enter Operation Interface
Solution 1: Update Apps to the Latest Version
When the iPhone keeps crashing and restarting, the apps could be the problem. Hence, updating apps to the latest version might be able to solve it.
1. Open the App Store.
2. Tap Updates section in the bottom left corner of the iPhone.
3. If you want to update all the installed apps, tap Update All. Or choose the ones you want to update one by one.
Solution 2: Check and Remove Faulty Apps
If the app update cannot solve the issue — iPhone randomly restarts, what else should be done? Just check and remove the faulty apps. As is well known, app failure can cause the iPhone or iPad to restart and crash frequently.
So, just check whether you have downloaded any third-party app or updated app before iPhone keeps restarting. And then, uninstall the faulty app to see if the issue is repaired.
Solution 3: Update to Latest iOS Version
iPhone can frequently restart/crash every few minutes or seconds after being updated to iOS 11/11.1.2. Fortunately, the new iOS release from Apple comes with a bug fix.
Thus, you should make an iOS update to solve iPhone keeps restarting iOS 12 if the issue isn’t fixed by app update/deletion.
To update iPhone iOS, go to Settings > General > Software to check if there is an update available. If yes, please download it first and then complete the installation.
Considering that your iPhone keeps rebooting unexpectedly, we suggest updating iOS via the latest iTunes to fix iOS keeps crashing/restarting. For more information, click here.
Solution 4: Reset All Settings
If you have tried the methods above when your iPhone 7/6, etc. keeps restarting itself every few seconds or minutes but still are not able to solve the issue, the next thing you should do is to reset all settings. This is a well-known measure taken in case of system settings malfunction.
Steps to perform the operation:
1. Open Settings > General > Reset.
2. You may be asked to enter the passcode. And then, tap Reset All Settings to restore to factory default.
All these ways are suitable only when your iPhone restarts constantly but still can turn on. But if iPhone keeps starting and won’t turn on, how to fix it? Skip to case 2.
Recovering iPhone data after restoring to factory settings to your iPhone or computer can be achieved by these three methods which are listed in this article.
Case 2: iPhone Stuck in Restart Loop and Cannot Turn on
Solution 1: Hard Reset
To put it simply, a hard reset is an effective way to resolve many problems. To fix iPhone restart loop, you should follow the guide below:
- For iPhone 6/6s and the earlier models, hold down both Sleep/Wake and Home buttons for at least 10 seconds, then let go the buttons when Apple logo appears.
- For iPhone 7 or 7 plus, hold down Volume Down and Sleep/Wake buttons at the same time for at least 10 seconds and then release them until you see the Apple logo.
- For iPhone 8 and X, press and hold Volume Up button for a few seconds and quickly release it. Press and hold the Volume Down button for a few seconds and quickly release it. Finally, press and hold the Sleep/Wake button and release it when seeing the Apple logo.
After you force restart iPhone, perhaps the issue — iPhone keeps crashing and restarting can be repaired.
Solution 2: Pull Out Your SIM Card
Sometimes there may be a problem with the iPhone connection to the wireless carrier. As a result, the iPhone is stuck in a restart loop. Your SIM card connects the iPhone to the wireless carrier; hence, the best way to troubleshoot the iPhone keeps restarting issue is removing SIM card. After fixing the issue, remember to put the card back.
Solution 3: Clean iPhone’s Charging Port
When charging or plugging in a headphone, the iPhone may keep rebooting. In this case, cleaning the lightning port of your iPhone will be a solution since the lint or dust in the port can result in charging or electrical connection problems. Just do this using a toothpick or small needle.
Solution 4: Check Battery
When the battery is damaged or wears out, iPhone keeps restarting when charging, especially using iPhone 6, 5S or earlier. Thus, please check if your battery can work properly.
Just connect the iPhone via an original cable to the power source. If iPhone doesn’t restart over and over, change another cable or charger to try again.
If the issue still exists, it means the battery gets damaged and you must change the battery.
Solution 5: Restore Your iPhone in DFU Mode
As is well known, a backup is essential when something goes wrong. Restoring your iPhone can help restore to its original settings and fix a few software issues simultaneously. When restoring your iPhone, the software issue causing your iPhone to restart randomly may be solved.
Here we suggest performing a special restore that App offers — DFU (Device Firmware Update) restore. It is a condition in which the iPhone can be detected by iTunes but cannot load iOS or bootloader. To restore your iPhone in DFU mode, follow the steps:
1. Install the latest iTunes version on your computer.
2. Connect the iPhone to the computer.
3. Press and hold Sleep/Wake and Home buttons for about 10 seconds, release the Sleep/Wake button and keep holding Home button until iTunes detects the iPhone in recovery mode.
For different iPhone models, the ways to enter DFU are different. Read How to put your iPhone or iPad into DFU mode to learn more.
4. Go to Summary > Restore iPhone.
If all the above solutions cannot fix the issue — iPhone keeps crashing and restarting, perhaps there is a hardware problem. And you can only contact Apple Support for help.
You may break your iPhone by mistake. In this situation, do you know how to recover data from broken iPhone easily? Find the solutions in this post.
Recover Lost Data after Fixing iPhone Restart Loop
In case the iPhone restart loop couldn’t be fixed, you can choose to recover important iPhone data. There are three ways offered.
Restore Data Using iTunes
iTunes can be used not only to restore iPhone X/8/7/6 to its original settings but also restore data from a backup stored on your computer.
Just install the latest iTunes version, go to Summary > Backups > Restore Backup and then choose a backup version according to the date and size to recover data.
Recover Files Using MiniTool Mobile Recovery for iOS
Released by the MiniTool Team, MiniTool Mobile Recovery for iOS is professional but free iPhone data recovery software. Unlike iTunes backup restoration, this way can help restore some certain types of data to a computer or Mac and the recovered files can be directly viewed.
Also, this software is free and supports various data recovery including photos, videos, messages, contacts, call histories, etc. To restore all the data when the iPhone keeps rebooting, download its Free Edition on your computer or Mac for a try.
Step 1: Launch MiniTool Mobile Recovery for iOS and enter its main interface where you can see three features. Here you should click Recover from iTunes Backup.
In this page, all iTunes backup versions that have been saved to the iTunes default storage path will be detected automatically by this freeware. Please choose a backup file based on the backup date and click Scan to next step.
Step 2: Then the scan operation is in progress. Note that the scan time is determined by the size of iTunes backup file you have selected, hence, wait patiently.
Step 3: After completing the scan, all the result can be viewed on the left side. Just find out the files you want from the classification list. For instance, to recover photos after fixing iPhone keeps restarting issue, click Photos and App Photos file type, check the items and click the Recover button.
During the recovery process, you may find a limitation in MiniTool Mobile Recovery for iOS Free Edition. Simply put, it can only recover 2 videos/photos/app photos each time, recover 10 contacts/call histories once, etc. Thus, we suggest using its Full Edition so as to recover more data.
Step 4: In the pop-up window, you will see a default path and you can also click Browse to select another location. Finally, recover selected data to the specified path on your computer.
Recover Lost Data from iCloud Backup
If there is no iTunes backup, what should you do to restore data in the event of iPhone start loop? If you have an iCloud backup, it is easy to recover lost data.
1. Just enter icloud.com, type your Apple ID and password.
2. Then, choose the file types from the following interface. For example, to recover pictures, click Photos to continue.
3. Enter the interface with iPhone photos, choose the target items and click the iCloud download button to download them to your computer.
Bottom Line
iPhone keeps restarting & crashing? Now it’s the time to fix it by following the above solutions based on actual cases.
If you have any solutions to iPhone keeps crashing and restarting or any questions regarding data recovery with MiniTool Mobile Recovery for iOS, please send your email to [email protected] or leave a comment in the following section.
iPhone Keeps Restarting FAQ
It is easy to troubleshoot your issue when your iPhone keeps restarting. Just try these methods below:
- Update apps to the latest version
- Check and remove faulty apps
- Update to latest iOS version
- Reset all settings
- Hard reset
- Pull out your SIM card
- Clean iPhone’s charging port
- Check battery
- Restore your iPhone in DFU Mode
- Go to Settings of your iPhone.
- Swipe down, find and tap Safari.
- Tap the Clear History and Website Data option.
- Confirm the operation by tapping it once again.
ABOUT THE AUTHOR
Position: Columnist
Vera is an editor of the MiniTool Team since 2016 who has more than 5 years’ writing experiences in the field of technical articles. Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. In her spare times, she likes shopping, playing games and reading some articles.
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iPhone Repair and Service
Where can I get Apple-certified iPhone repairs?
You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.
Hardware service may no longer be available for older iPhones. Contact your local provider to inquire about available service options.
Choose «Get service» to identify your issue and speak with a support advisor or find a repair location.
How long will my iPhone repair take?
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for some repairs, such as screen repair. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.
How much do iPhone repairs cost?
After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair might be covered by the Apple warranty, an AppleCare plan, or consumer law.
What if I have AppleCare+ for iPhone?
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee.
If you don’t have AppleCare+, you’ll pay the out-of-warranty fee for that type of repair.
| Screen-only or back-glass only* damage | Any other damage | |
|---|---|---|
| AppleCare+ service fee | $ 29 | $ 99 |
* Back-glass only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.
Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
Genuine parts
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
Other iPhone repairs
Do you need a repair for other issues like the Home button or liquid damage?
- If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge. This does not include accidental damage, which requires a fee.
- If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
- If your iPhone was damaged and you don’t have AppleCare+, your repair fee will vary, depending on the repair. The out-of-warranty prices on this page are for repairs made by Apple. Apple Authorized Service Providers may set their own fees.
Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
Screen repair
You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. If you have an AppleCare+ plan, you can use it to cover screen repair.
All of these locations use genuine Apple parts to ensure that your screen works like new after it’s repaired. Some locations offer same-day service.
Battery replacement
If your battery has an issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we’ll service your iPhone at no additional cost.
Our warranty doesn’t cover batteries that wear down from normal use. If your battery wears down, we offer out-of-warranty battery service for a fee. If you have AppleCare+, it covers your iPhone for no additional charge if your product’s battery holds less than 80 percent of its original capacity. We might need to test your product to find the cause of your battery issue.
iPhone 13 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone 13 | Other damage (out of warranty) |
|---|---|
| iPhone 13 Pro Max | $ 599 |
| iPhone 13 Pro | $ 549 |
| iPhone 13 | $ 449 |
| iPhone 13 mini | $ 399 |
iPhone 12 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone 12 | Other damage (out of warranty) |
|---|---|
| iPhone 12 Pro Max | $ 599 |
| iPhone 12 Pro | $ 549 |
| iPhone 12 | $ 449 |
| iPhone 12 mini | $ 399 |
iPhone 11 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone 11 | Other damage (out of warranty) |
|---|---|
| iPhone 11 Pro Max | $ 599 |
| iPhone 11 Pro | $ 549 |
| iPhone 11 | $ 399 |
iPhone X repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone X | Other damage (out of warranty) |
|---|---|
| iPhone XS Max | $ 599 |
| iPhone XS | $ 549 |
| iPhone X | $ 549 |
| iPhone XR | $ 399 |
iPhone 8 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone 8 | Other damage (out of warranty) |
|---|---|
| iPhone 8 Plus | $ 399 |
| iPhone 8 | $ 349 |
iPhone 7 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone 7 | Other damage (out of warranty) |
|---|---|
| iPhone 7 Plus | $ 349 |
| iPhone 7 | $ 319 |
iPhone 6 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
| iPhone 6 | Other damage (out of warranty) |
|---|---|
| iPhone 6s Plus | $ 329 |
| iPhone 6s | $ 299 |
| iPhone 6 Plus | $ 329 |
| iPhone 6 | $ 299 |
iPhone SE repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
iPhone 5 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
iPhone 4 repair costs in the United States
Out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.
All fees are in US dollars and are subject to tax. A $ 6.95 shipping fee will be added if we need to ship your iPhone. If the issue with your iPhone was caused by certain damage (such as severe damage not covered by the Apple warranty or AppleCare+), you might have to pay the full replacement value.
Theft and loss
If your iPhone was lost or stolen and you have AppleCare+ with Theft and Loss, you can file a claim to replace your missing iPhone.
| iPhone model | AppleCare+ Theft and Loss deductible | AppleCare+ Theft and Loss deductible (for plans purchased before September 15, 2020) |
|---|---|---|
| iPhone 8, 7, 6s, SE | $ 149 | $ 199 |
| iPhone Plus models | $ 149 | $ 229 |
| iPhone 11, iPhone XR | $ 149 | $ 229 |
| iPhone 11 Pro, iPhone 11 Pro Max | $ 149 | $ 269 |
| iPhone X, iPhone XS, iPhone XS Max | $ 149 | $ 269 |
Apple accessories
The Apple-branded accessories that come in the box with your product, including the power adapter, are covered by our warranty, your AppleCare+ plan, and consumer law. For details, contact your carrier, Apple, or an Apple Authorized Service Provider.
Get ready for your repair
Before you get service for your iPhone, you’ll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.
Express Replacement Service
Express Replacement Service is a benefit of your AppleCare+ plan.
Your product warranty
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn’t cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there’s an error in our records. If our warranty, your AppleCare plan, or consumer law don’t cover your repair, you’ll pay out-of-warranty fees.
Consumer law
Your country or region might have consumer-protection laws for some repair issues.
Our guarantee after service
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.
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