How to turn off and turn on iphone

If your iPhone won’t turn on or is frozen

If your iPhone has a frozen screen, doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.

iPhone screen is black or frozen

iPhone is stuck on the Apple logo

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  5. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 7 or iPhone 7 Plus

  1. Press and hold both the side button and the volume down button until you see the Apple logo.
  2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  3. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 6s and earlier, including iPhone SE (1st generation)

  1. Press and hold both the Home button and the side button or the top button until you see the Apple logo.
  2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  3. If your phone still doesn’t turn on, contact Apple Support.

If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
    • On your iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
  • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.
  • Keep holding the buttons until you see the recovery mode screen.
  • When you get the option to restore or update, choose Update.
  • Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.
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    Use Switch Control to navigate your iPhone, iPad, or iPod touch

    Use Switch Control to control your iPhone, iPad, or iPod touch using a single switch or multiple switches.

    With Switch Control, you can use switches to select, tap, or drag items, type, and even freehand draw. Just use a switch to select an item or location on the screen, then use the switch to choose an action.

    Add a new switch

    Before you add an external switch, you need to connect it to your device before it will show in the list of switches. You can use any of these options as a switch:

    • External: Choose a Bluetooth switch or Made for iPhone switch.
    • Screen: Tap the screen to use a switch or press and hold.
    • Camera: Move your head to use the iPhone front-facing camera as a switch. You can use the camera as two switches: One when you move your head to the left, and the other when you move your head to the right.

    Add a switch and choose its action:

    1. Go to Settings > Accessibility > Switch Control > Switches.
    2. Tap Add New Switch and choose a source.
    3. Follow the onscreen steps to choose how you want the switch to work.
    4. Remember to turn on Switch Control, so you can use your new switch.

    Turn Switch Control on or off

    Go to Settings > Accessibility > Switch Control and turn the setting on or off. You can also triple-click the Home button or the Side button on certain models at any time to exit Switch Control.

    Use Switch Control

    There are three ways to select items on the screen: Item scanning, point scanning, and manual selection. Item scanning is the default when you turn on Switch Control.

    After you select an item, a menu appears that lets you choose an action.

    Use item scanning

    Item scanning highlights items or groups on the screen one at a time. Here’s how to use item scanning:

    • To select an item or a group, watch (or listen) as items are highlighted. While an item is highlighted, choose it with the switch that you set up as your Select Item switch. When you select a group, highlighting continues with the items in the group.
    • To exit a group, use your switch when the dashed highlight around the group or item appears.

    Use point scanning

    Point scanning lets you select an item on the screen by pinpointing it with scanning crosshairs. To turn on point scanning:

    1. Use item scanning to select an item.
    2. Wait for the menu to appear.
    3. Select Point Mode. The wide vertical crosshairs appear when you close the menu.

    To select an item with point scanning:

    1. Use your select switch to stop the wide vertical crosshairs. The fine vertical crosshair appears.
    2. Use your select switch again to stop the fine vertical crosshair. The fine scanning line will appear next.
    3. Repeat to stop and refine the vertical crosshairs.

    To turn off point scanning:

    1. Use point scanning to select an item.
    2. Wait for the menu to appear.
    3. Select Item Mode.

    Use Head Tracking on devices with a TrueDepth camera

    Head Tracking uses the camera on your device to track the movement of your head to control a pointer on your screen, and tracks your facial movements to perform actions. You can use Head Tracking on devices with a front-facing TrueDepth camera. * Here’s how to turn it on:

    1. Go to Settings > Accessibility, and select Switch Control.
    2. Tap to turn on Head Tracking. From here, you can select certain actions, pointer speed, and your tracking mode.

    The TrueDepth camera is supported on iPhone X and later, and iPad Pro 12-inch (3rd generation) and iPad Pro 11 inch.

    Use manual scanning

    If you use multiple switches, you can set up each switch to perform a specific action and customize how you select items. For example, instead of automatically scanning items, you can set up switches to move to the next or previous item on demand. If you just have one switch, keep using Auto Scanning.

    To use manual scanning:

    1. Go to Settings > Accessibility > Switch Control.
    2. Tap Scanning Style, then select Manual Scanning.

    Choose an action after you select an item

    After you select an item with your switch, the possible actions for that item appear in a new menu. Select the dots at the bottom of the menu to see more options.

    Tap an item

    You can tap an item three different ways:

    • Choose Tap from the menu that appears when you select the item.
    • Turn on Auto Tap at Settings > Accessibility > Switch Control > Tap Behavior > Auto Tap. After you turn on Auto Tap, you can select an item and wait for the Auto Tap interval to finish.
    • Set up a switch to perform the tap gesture at Settings > Accessibility > Switch Control > Switches.

    Use a gesture

    Select the gesture or action from the menu that appears when you select the item. If you turned on Auto Tap, use your switch within the Auto Tap interval, then select the gesture. If more than one page of actions is available, select the dots at the bottom of the menu to go to another page.

    Exit the control menu

    Use your switch while all the icons in the menu are dimmed.

    Scroll up or down

    Select any item on the screen, then choose Scroll from the menu.

    Press a button or flip a switch

    Select any item, select the dots at the bottom of the menu, then select Device from the menu that appears. You can use the menu to mimic these actions:

    • Click the Home button.
    • Double-click the Home button for multitasking.
    • Open Notification Center or Control Center.
    • Press the Sleep/Wake button to lock the device.
    • Rotate the device.
    • Flip the Mute switch.
    • Press the volume buttons.
    • Hold down the Home button to open Siri.
    • Triple-click the Home button.
    • Shake the device.
    • Press Home and Sleep/Wake buttons simultaneously to take a screenshot.

    Change your settings and adjust how each switch works

    To change your settings, go to Settings > Accessibility > Switch Control. Then make your changes:

    • Add switches and specify their function
    • Choose, create, and edit recipes
    • Choose a scanning style
    • Adjust how rapidly items are scanned
    • Turn off auto scanning (only if you’ve added a Move to Next Item switch)
    • Set scanning to pause on the first item in a group
    • Choose how many times to cycle through the screen before hiding Switch Control
    • Choose a tap behavior and set the interval for performing a second switch action to show the control menu
    • Choose whether Switch Control resumes scanning at an item you tap or from the beginning
    • Set whether a movement action is repeated when you press and hold a switch, and how long to wait before repeating
    • Add another action to a switch by pressing and holding the switch for a long duration
    • Choose which items appear in menus and the order in which they appear
    • Set whether and how long you need to hold a switch down before it’s accepted as a switch action
    • Have Switch Control ignore accidental repeated switch triggers
    • Adjust the point scanning speed
    • Turn on sound effects or have items read aloud as they are scanned
    • Choose what to include in the Switch Control menu
    • Set whether items should be grouped while item scanning
    • Make the selection cursor larger or a different color
    • Save custom gestures to the control menu (in Gestures > Saved)

    FaceTime isn’t available in all countries or regions.

    Fine tune Switch Control

    Choose Settings from the control menu to:

    • Adjust scanning speed
    • Change the location of the control menu
    • Turn sound or speech accompaniment on or off
    • Turn off groups to scan items one at a time

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    How to manually update apps on your Apple device

    You can turn off automatic updates and update apps manually. Or you can turn on automatic updates so that you don’t need to manually update each app.

    Update your apps manually

    On your iPhone and iPad, apps that you download from the App Store are automatically updated by default. But if there’s an issue, you can update an app manually.

    How to manually update apps on your iPhone or iPad

    1. Open the App Store.
    2. Tap your profile icon at the top of the screen.
    3. Scroll to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

    How to manually update apps on your Mac

    1. Open the App Store.
    2. In the sidebar, click Updates.
    3. Click Update next to an app to update only that app, or click Update All.

    If you didn’t get the app from the App Store on your Mac, contact the app developer to get help with updates.

    How to manually update apps on your Apple Watch

    1. Open the App Store and scroll down to the bottom.
    2. Tap Account.
    3. Tap Updates.
    4. Tap Update next to an app to update only that app, or tap Update All.

    Turn on or turn off automatic updates

    If you prefer to manually update all your apps, turn off automatic updates. When you do this, you receive notifications from the App Store each time an update for one of your apps is released.

    How to turn on or turn off automatic updates on your iPhone or iPad

    1. Go to Settings.
    2. Tap App Store.
    3. Turn on or turn off App Updates.

    How to turn on or turn off automatic updates on your Mac

    1. Open the App Store.
    2. From the menu bar at the top of the screen, choose App Store > Preferences.
    3. Select or deselect Automatic Updates.

    How to turn on or turn off automatic updates on your Apple Watch

    1. Go to Settings > App Store.
    2. Turn on or turn off Automatic Updates.

    You can also open the Watch app on your iPhone, scroll to App Store and tap it, then turn on or turn off Automatic Updates.

    How to turn on or turn off automatic updates on your Apple TV HD or 4K

    1. Go to Settings > Apps.
    2. Select or deselect Automatically Update Apps.

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