- Set up and use iCloud Photos
- How iCloud Photos works
- Turn on iCloud Photos
- On your iPhone, iPad, or iPod touch
- On your Mac
- On Apple TV 4K and Apple TV HD
- On your Windows PC
- What happens when you edit or delete photos
- Edits show up on all of your devices
- Photos delete from all of your devices
- Download copies of your photos and videos
- Download your photos and videos from iCloud.com
- Download photos and videos from your iPhone, iPad, or iPod touch
- Download photos and videos from your Mac
- Make sure that you have enough storage
- If you need more iCloud storage
- If you need more device storage
- On your iPhone, iPad or iPod touch
- On your Mac
- Pause library uploads to iCloud
- Learn more
- Access and manage your files in iCloud Drive
- Access your files in iCloud Drive
- On your Mac
- On your iPhone, iPad, or iPod touch
- On iCloud.com
- On your PC
- Work with iCloud Drive files offline
- On your Mac
- On your iPhone, iPad, or iPod touch
- On iCloud.com
- On your PC
- Recover deleted files
- On your Mac
- On your iPhone, iPad, or iPod touch
- On iCloud.com
- On your PC
- Learn more
- Access iCloud Drive files from your iPhone and other devices
- Use iCloud Drive on your iPhone, iPad, iPod touch, Mac, or PC
- Automatically save Pages, Numbers, and Keynote files to iCloud Drive
- Add Desktop and Documents files to iCloud Drive
- Manage your iCloud Drive files while offline
- How to access files while you’re offline
- Upload files to iCloud Drive to save changes made offline
- When changes to your files upload to iCloud
- Where to find missing files
- If your files don’t update to iCloud Drive
- How to address a Resolve Conflict message
Set up and use iCloud Photos
iCloud Photos works with the Photos app to keep your photos and videos securely stored in iCloud, and up to date on your iPhone, iPad, iPod touch, Mac, Apple TV, and iCloud.com.
How iCloud Photos works
iCloud Photos automatically keeps every photo and video you take in iCloud, so you can access your library from any device, anytime you want. Any changes you make to your collection on one device change on your other devices too. Your photos and videos are organized into Years, Months, Days, and All Photos. And all of your Memories and People are updated everywhere. That way you can quickly find the moment, family member, or friend you’re looking for.
Depending on your internet speed, the time it takes for you to see your photos and videos on all of your devices and iCloud.com might vary.
Turn on iCloud Photos
Make sure that you set up iCloud and sign in to iCloud with the same Apple ID on all of your devices. If you have a PC, you need Windows 7 or later and iCloud for Windows.
On your iPhone, iPad, or iPod touch
- Go to Settings > [your name].
- Tap iCloud.
- Tap Photos, then turn on iCloud Photos.
On your Mac
- Choose Apple menu > System Preferences.
- Click Apple ID.
- Click iCloud in the sidebar, then select Photos.
If you have an earlier version of macOS, go to System Preferences > iCloud. Click Options next to Photos, then select iCloud Photos.
On Apple TV 4K and Apple TV HD
- Go to Settings > Users and Accounts.
- Select iCloud.
- Turn on iCloud Photos.
On your Windows PC
What happens when you edit or delete photos
Your photos and videos are stored in iCloud in their original formats at full resolution. This includes HEIF, JPEG, RAW, PNG, GIF, TIFF, HEVC, and MP4 as well as special formats you capture with your iPhone or iPad, like slo-mo, time-lapse, 4K videos, and Live Photos. The photos and videos you capture with these devices are in HEIF and HEVC format. When you edit or delete photos or videos, it’s reflected across all of your devices.
Edits show up on all of your devices
When you make edits in the Photos app on your iPhone, iPad, or iPod touch or on your Mac, the photo automatically updates across all your devices, including your Apple TV. So when you crop or enhance a photo from your iPhone, you see the changes when you access your library from your Mac. Your original photos and videos are stored in iCloud and you can go back to them at any time, and revert any changes you made.
Photos delete from all of your devices
The photos and videos that you delete on one device are deleted everywhere that you use iCloud Photos. Photos and videos stay in the Recently Deleted folder for 30 days before they’re deleted permanently.
Download copies of your photos and videos
When you turn on iCloud Photos, your photos and videos automatically upload to iCloud. They’re not duplicated in your iCloud backup, so you should keep backup copies of your library. Use the steps below to download copies of your photos and videos to your Mac or PC. Or you can import your library to your Mac or PC.
Download your photos and videos from iCloud.com
- On iCloud.com, click Photos.
- Select the photos and videos that you want to download.
- Click and hold the download button in the upper-right corner of the window. If you want to download your content as it was originally captured or imported, choose Unmodified Original. For JPEG or H.264 format — including edits, and even if it was orginally in HEIF or HEVC format — choose Most Compatible.
- Click download.
Download photos and videos from your iPhone, iPad, or iPod touch
- Open the Photos app, then select one or more photos or videos.
- Tap the share button .
- Tap AirDrop, then select the device that you want to share with. Learn more about using AirDrop.
Download photos and videos from your Mac
- On your Mac, open the Photos app.
- Select one or more photos or videos.
- Drag the content to your desktop, or Control-click and select Share > AirDrop.
Make sure that you have enough storage
The photos and videos that you keep in iCloud Photos use your iCloud storage and your device storage. And as long as you have enough space in iCloud and on your device, you can store as many photos and videos as you like. Learn more about iCloud storage and device storage.
If you need more iCloud storage
When you sign up for iCloud, you automatically get 5GB of free storage. If you need more space, you can buy more iCloud storage. Plans start at 50GB for $0.99 (USD) a month. If you choose 200GB or 2TB plans, you can share your storage with family. Learn how to buy more iCloud storage.
If you need more device storage
iCloud Photos keeps all your photos and videos in their original, high-resolution version. To save storage space on your device, you can turn on Optimize Storage.
If you turn on Optimize Storage, iCloud Photos automatically manages the size of your library on your device. Your original photos and videos are stored in iCloud and space-saving versions are kept on your device. Your library is optimized only when you need space, starting with the photos and videos you access least. You can download the original photos and videos over Wi-Fi or cellular when you need them.
If you turn on Download Originals, iCloud Photos keeps your original, full-resolution photos and videos in iCloud and on your device.
On your iPhone, iPad or iPod touch
- Go to Settings > [your name] > iCloud.
- Tap Photos.
- Choose Optimize [device] Storage.
On your Mac
- Open the Photos app and click Photos in the menu bar.
- Click Preferences.
- Go to the iCloud tab and choose a storage setting.
Pause library uploads to iCloud
When you turn on iCloud Photos, the time it takes for your photos and videos to upload to iCloud depends on the size of your collection and your internet speed. If you have a large collection of photos and videos, your upload might take more time than usual. You can see the status and pause the upload for one day.
- On your iPhone, iPad, or iPod touch, open the Photos app, go to the Library tab, and tap All Photos. Then scroll to the bottom of your screen.
- On your Mac, open the Photos app. Select Library in the sidebar, then click All Photos in the list of tabs in the toolbar. Scroll to the bottom of your photos and click Pause.
Learn more
- Rediscover favorite and forgotten occasions from your photo library with Memories.
- Get help with iCloud Photos.
- Learn what to do if you’re missing photos in the Photos app.
- Learn about deleting photos on your iPhone, iPad, or iPod touch.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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Access and manage your files in iCloud Drive
iCloud Drive lets you securely access all of your documents from your iPhone, iPad, iPod touch, Mac, and Windows PC.
When you sign in to iCloud, you have access to iCloud Drive. With iCloud Drive, you can keep files and folders up to date across all of your devices, share files and folders with friends, family, or colleagues, and more.
You can store files* in iCloud Drive as long as they’re 50GB or less in size and you don’t exceed your iCloud storage limit. If you need more iCloud storage, you can upgrade to iCloud+. With iCloud+, you can also share iCloud storage with your family, without sharing your files. Learn more about prices in your region.
*Avoid storing app folders, libraries, .tmp, .vmdk, .vmware, .vbox, .vm, and .pvm files in iCloud Drive.
Access your files in iCloud Drive
Sign in to iCloud with the same Apple ID on all of your devices. Then you can access your files in iCloud Drive in a number of ways.
On your Mac
You can access iCloud Drive in the Finder on your Mac.
When you add your Desktop and Documents folders to iCloud Drive, you can access all of the files in those folders anywhere you use iCloud. Learn more about adding Desktop and Documents to iCloud Drive.
On your iPhone, iPad, or iPod touch
If you’re on a device with iOS 11 or later, you can access your files from the Files app.
On iCloud.com
From a supported browser, sign in to iCloud.com with your Apple ID.
On your PC
On your PC with Windows 10 or later and iCloud for Windows, you can go to iCloud Drive in File Explorer.
Work with iCloud Drive files offline
If you’re about to go offline, you can download iCloud Drive files locally to work on while you’re not connected to the internet.
On your Mac
- Click iCloud Drive in the sidebar of any Finder window.
- Open the file, or control-click the file, then select Download Now.
- Any changes you make to the file will automatically upload to iCloud Drive when you’re back online.
On your iPhone, iPad, or iPod touch
- Open the Files app.
- Go to the file that you want to store on your device.
- Tap the file to download it, or touch and hold the file, then choose Download .
- Any changes you make to the file will automatically upload to iCloud Drive when you’re back online.
On iCloud.com
- Sign in to iCloud.com.
- Open iCloud Drive.
- Find and select the file.
- Click Download at the top of the page or double-click the file. The document downloads to your default downloads location.
- After making changes to the file, upload the saved copy back to iCloud Drive on a computer.
On your PC
If you turned on iCloud Drive using iCloud for Windows on a PC, you can pin a file or folder to keep it downloaded to your device. Any changes you make to the file will automatically upload to iCloud Drive when you’re back online.
Recover deleted files
If you need to access a file that you deleted within the last 30 days, follow these steps to get it back.
On your Mac
- Click Trash in the Dock.
- Select the file that you want to keep.
- Drag it to the desktop or another folder.
If you delete files from your Trash via the Empty Trash option, the files can’t be recovered.
On your iPhone, iPad, or iPod touch
On iCloud.com
- Sign in to iCloud.com.
- Go to iCloud Drive.
- In the bottom-right corner, select Recently Deleted items.
- Browse the list of files.
You can also go to Settings > Restore Files. After 30 days, files are removed from Recently Deleted and Restore Files.
On your PC
- Go to the Recycle Bin.
- Drag the file or folder to your desktop or another location.
Learn more
- Set up iCloud Drive on all of your devices.
- Get help finding and editing documents, or opening and saving your files.
- Learn more about iCloud and the apps where your iCloud content is accessible.
- Set up iCloud for Windows so that you can use iCloud Drive on your PC too.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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Access iCloud Drive files from your iPhone and other devices
Use iCloud Drive to manage, view, edit and update file versions across all of your devices.
Use iCloud Drive on your iPhone, iPad, iPod touch, Mac, or PC
Set up iCloud Drive to keep your files up to date across your devices.
On your iPhone, iPad, and iPod touch with iOS 11 and later, you can access your files from the Files app when you have iCloud Drive set up. The Files app makes it easy to share your documents, collaborate in real time on your Pages, Numbers, and Keynote projects, and manage everything that you store in iCloud Drive.
If you don’t have the Files app on your device, update to iOS 11 or later. If you’re using iOS 9 or iOS 10, you can use the iCloud Drive app.
Automatically save Pages, Numbers, and Keynote files to iCloud Drive
You can update the settings on your iPhone, iPad, or iPod touch so that your documents automatically save to iCloud Drive, On My [device], or a third-party cloud service.
- Go to Settings.
- Choose to update the settings for Pages, Numbers, or Keynote.
- Tap Document Storage.
- Choose where you want to automatically save your documents.
If you choose iCloud Drive, changes you make to Pages, Numbers, and Keynote files on your Mac automatically save to iCloud Drive.
Add Desktop and Documents files to iCloud Drive
If you want to access files from your Mac on your other devices, you can add the Desktop and Documents folder to iCloud Drive.
Manage your iCloud Drive files while offline
If you’re offline and want to access, edit, and save documents in iCloud Drive, follow these steps first.
How to access files while you’re offline
To access your files offline, open the Files app on your iPhone, iPad, or iPod touch and follow these steps.
If you make changes to locally stored versions of your files while offline the changes won’t appear in iCloud Drive. Upload the updated versions of your files to iCloud Drive when you’re back online.
Upload files to iCloud Drive to save changes made offline
You can upload files to iCloud Drive from a Mac or PC by doing one of the following:
- Drag files from either your desktop or a folder window on your computer to the iCloud Drive window. You can also drag your files to a folder icon in the iCloud Drive window. If you drag to a folder icon, it’s highlighted to confirm that the item you’re dragging goes into the folder.
- Click the iCloud Drive upload button in the iCloud Drive toolbar. Select the files you want to upload, then click Choose.
If you don’t have enough space in iCloud for your upload, upgrade your iCloud storage or manage your iCloud storage to free up space.
When changes to your files upload to iCloud
The amount of time it takes for your changes to upload to iCloud depends on the app you’re using. Pages, Numbers, and Keynote regularly upload files to iCloud so you don’t lose any changes. Other apps upload your files to iCloud only after you save them to the iCloud Drive folder. To see your saved files on a Mac, go to Finder > iCloud Drive. On your iPhone, iPad, or iPod touch, go to the Files app. On a PC with iCloud for Windows, go to File Explorer > iCloud Drive.
If you still don’t see the latest changes or you see an «in-progress change» icon or the iCloud icon in the notification area (system tray), try to save a new document to the iCloud Drive folder. Then check the iCloud Drive folder to see if the changes appear.
Where to find missing files
When you turn on iCloud Drive, any documents that you already store in iCloud automatically move to iCloud Drive. You can see your files on iCloud.com, in the Files app on iOS 11 and later, in the Pages, Numbers, and Keynote apps, or in the iCloud Drive app on iOS 10 and iOS 9.
If you don’t see your files in any of those locations, set up iCloud Drive on all of your devices.
If you need to access a file that you deleted within the last 30 days, you can get it back from the Recently Deleted folder in the Files app, or on iCloud.com.
If your files don’t update to iCloud Drive
Check these things first:
- Make sure that you have enough iCloud storage. If you need more space in iCloud, you can buy more iCloud storage or free up space by deleting content.
- Sign in to iCloud on all of your devices and turn on iCloud Drive.
- Make sure that you have an active Internet connection on your Mac and on your iPhone, iPad, and iPod touch.
- Install the latest versions of Pages, Numbers, and Keynote. See which versions of Pages, Numbers, and Keynote you can use with iCloud Drive.
- Create a new document and save it to see if it uploads to iCloud. If it does, see if your other documents start uploading.
If you tried these steps and your files still don’t upload to iCloud, stay signed in to iCloud and save your updated files to a different folder on your Mac or PC. Then contact Apple Support for more help.
How to address a Resolve Conflict message
If you get a Resolve Conflict message when you open a file, choose the version of the document that you want to save. Then choose Keep to update the file in iCloud. This message means the file was updated on another device or from iCloud.com since the last time you signed in to iCloud.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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