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Water and other liquid damage to iPhone or iPod isn’t covered by warranty

Service for the liquid damage to an iPhone or iPod isn’t covered by the Apple One-Year Limited Warranty.

Find out if liquid damaged your iPhone or iPod

If liquid damages an iPhone or iPod (for example, coffee or a soft drink), the service for the liquid damage isn’t covered by the Apple One-Year Limited Warranty, but you may have rights under consumer law. iPhone and most iPod devices that were built after 2006 have built-in Liquid Contact Indicators that will show whether the device has been in contact with water or a liquid containing water.

iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside.

An LCI will activate when it contacts water or a liquid containing water. The indicator’s color is normally white or silver, but when it contacts water or a liquid containing water, it will turn fully red. An LCI won’t activate because of humidity and temperature changes that are within the product’s environmental requirements.

To find out if the LCI in your device contacted liquid, find your product in the table below and locate the LCI or LCIs in your device. To help you see the LCI, use a lighted magnifying glass and angle the light or the device until you can see the LCI.

This table shows where the indicator (or indicators) are and how they look after being exposed to liquid:

Product	Liquid Contact Indicator location
iPhone 13 mini, iPhone 13
iPhone 13 Pro
iPhone 13 Pro Max
iPhone 12, iPhone 12 mini
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 11
iPhone 11 Pro, iPhone 11 Pro Max
iPhone XS, iPhone XS Max, iPhone X
iPhone XR
iPhone 8, iPhone 8 Plus
iPhone 7, iPhone 7 Plus
iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus
iPhone 5, iPhone 5C, iPhone 5s, iPhone SE
iPhone 4, iPhone 4s
iPhone 3G, iPhone 3GS
iPod classic
iPod shuffle (3rd generation)

If you aren’t sure if liquid exposure is causing an issue for your device, even if you see a red LCI, contact AppleCare or an authorized iPhone service provider for help.

* iPod nano (7th generation) and iPod touch (5th generation) don’t have a visible Liquid Contact Indicator.

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About splash, water, and dust resistance of iPhone 7 and later

Learn about splash, water, and dust resistance on your iPhone. And learn what to do if your iPhone gets wet accidentally.

These iPhone models are splash, water, and dust resistant and were tested under controlled laboratory conditions:

• iPhone 13
• iPhone 13 mini
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12
• iPhone 12 mini
• iPhone 12 Pro

• iPhone 12 Pro Max
• iPhone SE (2nd generation)
• iPhone 11
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone XS
• iPhone XS Max

• iPhone XR
• iPhone X
• iPhone 8
• iPhone 8 Plus
• iPhone 7
• iPhone 7 Plus

These models have a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes):

• iPhone 13
• iPhone 13 mini
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 12
• iPhone 12 mini
• iPhone 12 Pro
• iPhone 12 Pro Max

These models have a rating of IP68 under IEC standard 60529 (maximum depth of 4 meters up to 30 minutes):

• iPhone 11 Pro
• iPhone 11 Pro Max

These models have a rating of IP68 under IEC standard 60529 (maximum depth of 2 meters up to 30 minutes):

• iPhone 11
• iPhone XS
• iPhone XS Max

These models have a rating of IP67 under IEC standard 60529 (maximum depth of 1 meter up to 30 minutes):

• iPhone SE (2nd generation)
• iPhone XR
• iPhone X
• iPhone 8
• iPhone 8 Plus
• iPhone 7
• iPhone 7 Plus

Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Liquid damage is not covered under warranty, but you might have rights under consumer law.

iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone SE (2nd generation), iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, and iPhone XR are resistant to accidental spills from common liquids, such as soda, beer, coffee, tea, and juice. In the event of a spill, rinse the affected area with tap water, then wipe your iPhone off and dry it.

To prevent liquid damage, avoid these:

• Swimming or bathing with your iPhone
• Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
• Using your iPhone in a sauna or steam room
• Intentionally submerging your iPhone in water
• Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
• Dropping your iPhone or subjecting it to other impacts
• Disassembling your iPhone, including removing screws

Minimize exposing your iPhone to soap, detergent, acids or acidic foods, and any liquids—for example, perfume, insect repellent, lotions, sunscreen, oil, adhesive remover, hair dye, and solvents. If your iPhone comes into contact with any of these substances, follow the instructions to clean your iPhone.

What should I do if my iPhone gets wet?

1. If a liquid other than water splashes on your iPhone, rinse the affected area with tap water.
2. Wipe your iPhone off with a soft, lint-free cloth—for example, a lens cloth.

Make sure that your iPhone is dry before opening the SIM tray.

To dry your iPhone, tap it gently against your hand with the Lightning connector facing down to remove excess liquid. Leave your iPhone in a dry area with some airflow. Placing your iPhone in front of a fan blowing cool air directly into the Lightning connector might help the drying process.

Don’t dry your iPhone using an external heat source or insert a foreign object, such as a cotton swab or a paper towel, into the Lightning connector.

If my iPhone gets wet, can I charge it?

If your iPhone has been exposed to liquid, unplug all cables and do not charge your device until it’s completely dry. Using accessories or charging when wet might damage your iPhone. Allow at least 5 hours before charging with a Lightning cable or connecting a Lightning accessory.

For wireless charging, wipe off your iPhone with a soft, lint-free cloth—for example, a lens cloth. Make sure that your iPhone is dry before you place it on a compatible wireless charging mat.

What should I do if my iPhone got wet, and now its speaker sounds muffled?

Check to see if water is in the microphone or speaker: Place your iPhone, speaker side down, on a lint-free cloth and see if water drips out. Water in the port might degrade speaker or microphone performance until it completely evaporates. Dry your iPhone using the previous instructions.

What should I do if dust gets on my iPhone?

If dust or dirt gets on your iPhone, wipe it off with a soft, lint-free cloth—for example, a lens cloth. Make sure that your iPhone is free of dust before opening the SIM tray. Don’t use cleaning products or compressed air.

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About Apple Watch water resistance

Learn about water resistance on your Apple Watch and what to do if your device gets wet.

Is my Apple Watch waterproof?

Your Apple Watch is water resistant, but not waterproof.* For example, you may wear and use your Apple Watch during exercise (exposure to sweat is OK), in the rain, and while washing your hands.

Can I go swimming or take a shower with my Apple Watch?

Apple Watch Series 1 and Apple Watch (1st generation) are splash and water resistant, but submerging Apple Watch Series 1 and Apple Watch (1st generation) isn’t recommended.

Apple Watch Series 2 and newer may be used for shallow water activities like swimming in a pool or ocean. However, Apple Watch Series 2 and newer shouldn’t be used for scuba diving, water skiing, or other activities involving high velocity water or submersion below shallow depth.

Showering with Apple Watch Series 2 and newer is ok, but we recommend not exposing Apple Watch to soaps, shampoos, conditioners, lotions, and perfumes as they can negatively affect water seals and acoustic membranes. Apple Watch should be cleaned with fresh water and dried with a lint free-cloth if it comes in contact with anything other than fresh water.

Water resistance isn’t a permanent condition and may diminish over time. Apple Watch can’t be rechecked or resealed for water resistance. The following may affect the water resistance of your Apple Watch and should be avoided:

• Dropping Apple Watch or subjecting it to other impacts.
• Exposing Apple Watch to soap or soapy water (for example, while showering or bathing).
• Exposing Apple Watch to perfume, solvents, detergent, acids or acidic foods, insect repellent, lotions, sunscreen, oil, or hair dye.
• Exposing Apple Watch to high-velocity water (for example, while water skiing).
• Wearing Apple Watch in the sauna or steam room.

Not all bands are appropriate for water use. For example, the stainless steel and leather bands aren’t water resistant and shouldn’t be exposed to liquids.

What should I do if my Apple Watch gets wet?

If water splashes on to your Apple Watch, wipe it off with a nonabrasive, lint-free cloth. Don’t use heat, compressed air, or sprays. Clean and dry your Apple Watch, the band, and your skin after workouts or heavy sweating. After swimming, gently rinse Apple Watch Series 2 and newer with warm tap water. Dry Apple Watch and the band thoroughly if they’re exposed to fresh water. Learn more about cleaning your Apple Watch.

If your Apple Watch got wet and now its speaker sounds muffled, follow the steps below. Don’t insert anything into the openings—for example, the microphone or speaker ports—and don’t shake the watch to remove water. Allowing your Apple Watch to charge overnight might speed up evaporation.

On Apple Watch Series 3 and newer, measurements from the barometric altimeter may be less accurate if water gets into the air vent (for example, during swimming). Normal altimeter performance returns after the water has evaporated.

Apple Watch Series 2 and newer

When you start a swimming workout, your Apple Watch automatically locks the screen with Water Lock to avoid accidental taps. When you’re done, turn the Digital Crown to unlock the screen and clear any water from your Apple Watch. You hear sounds and may feel some water on your wrist.

To manually clear water from Apple Watch, swipe up on the bottom of the watch face to open Control Center, tap Water Lock, then turn the Digital Crown to unlock the screen and clear water from the speaker.

Apple Watch Series 1 or earlier

Check to see if water is in the microphone or speaker by placing the device, speaker side down, on a nonabrasive, lint-free cloth to see if any water drips out. Water in the port may degrade speaker or microphone performance until it completely evaporates.

* Apple Watch Series 1 and Apple Watch (1st generation) have a water resistance rating of IPX7 under IEC standard 60529. Apple Watch Series 2 and newer have a water resistance rating of 50 meters under ISO standard 22810:2010. Apple Watch Series 7 is rated IP6X dust resistant. Classic Buckle, Leather Loop, Modern Buckle, Milanese, and Link Bracelet Bands aren’t water resistant.

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