Installing application on iphone

Install custom enterprise apps on iOS

Learn how to install and establish trust for custom apps that your organization creates.

This article is intended for system administrators for a school, business, or other organization.

Your organization can use the Apple Developer Enterprise Program to create and distribute proprietary enterprise iOS apps for internal use. You must establish trust for these apps before you can open them.

If you install an app by Mobile Device Management (MDM), trust is automatically established. If you manually install an app, you must also manually establish trust.

Apple recommends that you use an MDM solution to distribute the apps. This method is secure and doesn’t require user interaction. You can also install custom apps from a secure website that your organization operates. If you don’t install apps from your organization, download and install apps only from the Apple App Store. This is the best way to protect your iPhone, iPad, or iPod touch.

Manually install and trust an enterprise app

When you first open an enterprise app that you’ve manually installed, you see a notification that the developer of the app isn’t trusted on your device. You can dismiss this message, but then you can’t open the app.

After you dismiss this message, you can establish trust for the app developer. Tap Settings > General > Profiles or Profiles & Device Management. Under the «Enterprise App» heading, you see a profile for the developer.

Tap the name of the developer profile under the Enterprise App heading to establish trust for this developer.

Then you see a prompt to confirm your choice. After you trust this profile, you can manually install other apps from the same developer and open them immediately. This developer remains trusted until you use the Delete App button to remove all apps from the developer.

You must be connected to the Internet to verify the app developer’s certificate when establishing trust. If you’re behind a firewall, make sure that it’s configured to allow connections to https://ppq.apple.com. If you aren’t connected to the Internet when you trust an app, the device displays «Not Verified» instead. To use the app, connect to the Internet and tap the Verify App button.

After you verify an app for the first time, your iPhone, iPad, or iPod touch must reverify the app developer’s certificate periodically to maintain trust. If you can’t reverify, you may see a message that verification will expire soon. To maintain trust, connect your device to the Internet, then tap the Verify App button or launch the app.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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If you can’t download or update apps on your iPhone or iPad

Try this if you have an issue when you update or download apps from the App Store on your iPhone, iPad, or iPod touch.

Open the App Store and sign in

If a blue account button appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password.

Manually update the app

Check your payment method

You might need to have a payment method on file, even if the app that you want to download is free. See what payment method you have on file and make sure that it isn’t expired, declined, or failed.

If you can’t update apps and you see a message that says “your account is disabled in the App Store,” there might be a problem with your payment method. Contact Apple Support for assistance.

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

Restart your device

Then check to see if you can download or update apps.

Contact Apple

If you still can’t download or update apps on your iPhone or iPad, contact Apple Support.

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Apple Store 4+

Shopping designed around you

Apple

• • #69 in Shopping
• • 3.5 • 69.2K Ratings

• • Free

Screenshots

Description

The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store.

Note that the Apple Store app and certain features are available only in select countries.

How your data is used
To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.

What’s New

— Save items you like as lists. Share a list with a Specialist in store, and get a recap of the conversation sent to the app to easily buy what you like when ready.
— Enjoy videos with Audio Descriptions to hear all the product details.

Ratings and Reviews

Obviously Perfect

A critical part of the Apple experience beyond elegance in design, beyond product reliability, and beyond integrity in handling those rare occasions when support is needed, is simple thoughtfulness. The facility of use, the intuitive UI, and the ease and simplicity of discovering more and more commands effortlessly is what makes the Apple experience what it is. This is at the root of the deeply held loyalty of Apple customers.

This app is an extension of the Apple experience for purposes of buying from Apple. Nothing bad, nothing surprising, it just works as you would expect it to. Perfectly.

Disappointed

I tried to order some apple products this past Black Friday weekend with no resolve. I tried to pay for the items in my cart using Apple Pay which has my debit card, two different credit cards, and my one-week-old Apple Card. All cards have a close to zero or zero balance and work for reoccurring monthly payments as well as recent purchases at my regular grocery shopping. I spent over 2 hours on the phone with over four different phone calls with three additional apple employees. I figured there were issues with Apple being overloaded with Black Friday/Cyber Monday orders on Saturday, so I tried Sunday and again on Monday. I tried all my Apple Pay payment options and always got “Payment Not Processed.” I made sure my iOS and Apple store app were up to date. I deleted and reinstalled the Apple Store app. I restarted my phone—all of which the Apple employees had me do again over my phone calls with them. So Thursday and Friday, the apple store didn’t work. I invested in the Apple ecosystem to not deal with tech issues. I invested three extra hours in helping Apple become aware of its problems and get more orders. I missed out on the $25 Black Friday gift card, and this issue still isn’t resolved within this version of the Apple Store app and my iPhone 12 Pro Max. I wish someone would help me as much as I have helped apple become of this issue.

Don’t recommend

So on October 12 I ordered AirPods through the apple online store expecting really good service well NO I ordered them on October 12 and it said they would arrive around oct 20-22 well It took longer than that and I was like ahh it’s probably just late days pass and pass so it’s nov first and I had to do some so I contacted customer service through service wanted to save time and was attended really well but I told him my order was taking longer than what it was originally supposed to be I wasn’t trying to make a big deal he said yea my package got lost and he would REPLACE it for a new pair. I check my order status and it says I have to return air pods in order to get a replacement but wait I never even got my AirPods so I was tired of it and callled customer service and this guy was very RUDE about and said he couldn’t find my billing order so I was really frustrated about that. Later that day I called again because this wasn’t okay anymore so I called and this really nice lady helped me out and omg my billing number was there so she helped me out and today I received my stuff but don’t recommend it’s too much of a problem for a simple object not worth it don’t purchase from here just go to the store. Some guy from customer service was sooo rude l

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Duo Mobile 4+

Security made simple

Duo Security LLC

• • #8 in Business
• • 2.0 • 6.6K Ratings

• • Free

Screenshots

Description

Duo Mobile works with Duo Security’s two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo’s enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.

What’s New

We’re always working to improve user experience in Duo Mobile. This update introduces various behind-the-scenes improvements and minor bug fixes to enhance your authentication experience.

Ratings and Reviews

Interface, interface

As far as working as a 2fac this app is fine, it does that. The issue with it is that it’s a really simple app but has an annoying interface. If the buttons for the push notification could be moved to a more thumb friendly location that would be great. It’s just a screen with 2 buttons, there’s no reason to make me adjust my grip on the phone so I can reach the accept button. I should be able to pick the phone up and hit the button in one motion. Not pick the phone up fumble with the position in my hand then hit the button. It’s annoying and unnecessary. The whole screen is there to use for this purpose and is empty. The buttons are large but the phone screen is also large and it puts the buttons out of comfortable reach for one hand use. Stack them in the middle or something. Maybe a flick gesture, or both, I dunno.

Developer Response ,

Thanks for your feedback, Johnnie. I’ll share your comments with our developers. You might find it easier to approve a push from the lockscreen, as seen in this article: https://help.duo.com/s/article/3142 Please give that a try in the meantime and see if it helps

Endless Cycle of frustration

The Duo Mobile app is realistically one of the largest stressors I have experienced in my life. Upon getting a new phone I was unable to access any of my school work/grades/tax information for months. If you need to get a new device it requires that you verify the new device with your old device, but for many people when a new device is purchased they no longer have access to their old device. Their “help” support staff is among one of the worst of its kind (which is saying something). It took me approximately 6 hours to recover my accounts.

Moving on to normally logging in the process is arduous and frankly broken. I have no way to remove my old phone number as the primary verification. There is a “click to accept” box to remain logged in for 24 hours on the login page, although you must be verified to click the box, and upon verification you are immediately redirected away from the page. The system is inherently broken. Yes calling may be faster than scrolling through all your texts looking for old verification codes, but I should NOT have to receive a phone call or spend minutes searching my texts simply to do economics homework.

If you are an administrator considering using this app, please find some other service. Using duo mobile will cause your employees/students immense stress and disdain against your organization.

Got a new phone, now I can’t log onto my university account

This is the worst app I’ve ever used. Absolutely unnecessary and difficult. I’ve put up with it until now, but I can no longer sit silent. I recently got a new phone and in oder to reconnect duo to my university I need to log into my university account. But in order to log into my university account I need to verify it through duo. So obviously through this very dumb circle I can no longer log into my university account on my phone. Duo does offer verification though my old phone, but guess what? I no longer have that phone so it is absolutely impossible for me to verify my account through my old phone. I sincerely hope my university stops using this app as this is the worst experience I’ve ever had. All I want to do is be able to check my grades on my phone and I’ll never be able to do that. And soon my 120 day access will run out on my labtop and I will no longer be able to access my school account which contains my grades, classroom, assignments, and more as I cannot verify my university account through duo. Making it virtually impossible to have access to my school account all because I got a new phone. This is the WORST app and experience I’ve ever had.

Developer Response ,

Hi QueenBee, that sounds really frustrating, and I’m sorry you lost access to your university accounts. Please contact your IT help desk, or if you aren’t sure of the number, check with a professor as they can point you in the right direction. Your help desk will be able to unlock your accounts for you so you can resume your schoolwork.

App Privacy

The developer, Duo Security LLC , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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