Iphone and exchange servers

Настройка учетной записи Exchange ActiveSync на iPhone, iPad или iPod touch

Добавление учетной записи Exchange ActiveSync позволяет синхронизировать данные в программах «Почта», «Контакты», «Календари», «Напоминания» и «Заметки» с данными на устройстве iOS.

Добавление учетной записи Exchange

Выберите «Настройки» > «Пароли и учетные записи» > «Добавить учетную запись» > Exchange.

Ввод адреса

Введите адрес электронной почты, затем нажмите «Далее». Также можно добавить описание учетной записи.

Подключение к серверу Exchange Server

После ввода адреса электронной почты выберите «Войти» или «Настроить вручную».

Нажмите «Войти» для автоматического поиска данных учетной записи Exchange. Если для вашей учетной записи используется современная проверка подлинности, запустится соответствующая процедура аутентификации.

Нажмите «Настроить вручную», чтобы настроить учетную запись со стандартным способом аутентификации. Введите пароль электронной почты, затем нажмите «Далее». Также может быть запрошен ввод дополнительных сведений о сервере, которые можно получить у администратора сервера Exchange Server.

Синхронизация содержимого

Можно синхронизировать данные программ «Почта», «Контакты», «Календари», «Напоминания» и «Заметки». По завершении нажмите «Сохранить».

Изменение настроек Exchange

Нажмите «Настройки» > «Пароли и учетные записи», затем выберите учетную запись Exchange. Также можно настроить автоматические ответы при отсутствии на рабочем месте и изменить периодичность синхронизации программы «Почта». Чтобы изменить дополнительные настройки, нажмите имя учетной записи для изменения таких настроек, как SSL и S/MIME.

Дополнительная информация

Информация о продуктах, произведенных не компанией Apple, или о независимых веб-сайтах, неподконтрольных и не тестируемых компанией Apple, не носит рекомендательного или одобрительного характера. Компания Apple не несет никакой ответственности за выбор, функциональность и использование веб-сайтов или продукции сторонних производителей. Компания Apple также не несет ответственности за точность или достоверность данных, размещенных на веб-сайтах сторонних производителей. Обратитесь к поставщику за дополнительной информацией.

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iOS 15.1: How to Set up Exchange Accounts on iPhone, iPad

Last Updated on Sep 26, 2021

Microsoft’s Exchange Sync protocol (Exchange ActiveSync) is based on HTTP and XML which is used to organize and to work together with high-latency and low bandwidth networks. It has stuff features that included HTML Message, follow-up flags, conversation grouping of email messages, view message reply status, fast SMS retrieval, meeting attendee information, task synchronization, and much more.

we are happy to help you, submit this Form, if your solution is not covered in this article.

All things are most useful in an organization. And for straightforward to use on mobile, it offers the phone to access an organization’s information on a server via Microsoft Exchange. So to get access to email, Contacts, Calendar, and tasks as well as you running offline on your iPhone. You will have to set up Exchange Email on your Apple iPhone.

Ideas to Add Exchange account on your Apple iPhone, iPad, and iPod Touch

In this thread, you will get the complete process to Configure Exchange account on the latest iOS running device.

Watch the video to Add mail Account on iPhone and iPad (latest iOS 15 and iPadOS 15)

• Step #1. Go to the Settings looks like a Gear icon.
• Step #2. Scroll the screen to find and tap Passwords & Accounts. ( iOS 14/iOS 15 Users can See the “Accounts” Option )

• Step #3. Next, Tap on Add Account.

• Step #4. Hit on Exchange appears Between iCloud and Google.

• Step #5. Now, you will have to enter your email address and password. In more, you can also input an account description. (If you enter wrong details then you’ll get an invalid Email Address pop-up)
• Step #6. If your iPhone or iPad tries to find your Exchange Server, then you might have to enter the additional server information. Besides, you might see a custom authentication page specifically for your company. For extra help, you can contact your Exchange Server administration.
• Step #7. Tap Next.
• Step #8. Now you can take a backup of your Exchange Contacts, sync Mail, Calendars, Reminders, and notes on your iPhone/ iPad/ iPod Touch.
• Step #9. Complete the Configure process tap on Save.

On iOS 8/ iOS 9/ and iOS 10 device users can also apply the guide as mentioned earlier but in step 2 – go to Mail instead of Accounts & Passwords.

How to Set Exchange ActiveSync as a Default Mail Account

You would like to make Exchange ActiveSync is your default Mail account then you should apply the following steps.

1. Go to Settings App
2. Find and Tap On Mail setting
3. Scroll down the screen tap Default Account
4. Select Exchange.

Fixed Exchange Email on iPhone Not Working

We recommend two solutions, the first is to delete the Exchange account and the second is to Reset Network Settings. After following these two troubleshooting. Try to Set up Exchange Account on your Phone again (Go with the same steps mentioned above).

Extra Tidbits:

Sometimes after the software update, a variety of problems occurs due to exchange server misconfiguration or users’ iOS device miss setup.

The various common issue like the Exchange calendar won’t sync, unable to sync notes using Exchange ActiveSync and the primary problem is Contacts and Mail not syncing.

Thanks for reading us! You can write to us in the comments if any further assistance is needed.

jaysukh patel

Jaysukh Patel is the founder of howtoisolve. Also self Professional Developer, Techno lover mainly for iPhone, iPad, iPod Touch and iOS, Jaysukh is one of responsible person in his family. Contact On: [email protected] [OR] [email protected]

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Integrate Apple devices with Microsoft Exchange

You can integrate iPhone, iPad, and Mac computers with Microsoft Exchange, allowing organizations to quickly and automatically configure user’s devices to take advantage of Exchange features. Before you configure your mobile device management (MDM) solution to add Exchange payloads to a configuration profile, check the versions requirements.

Exchange requirements

iOS and iPadOS support the following versions of Exchange:

Office 365 (EAS 16.1)

Office 365 (EAS 16)

Office 365 (EAS 14.1)

Exchange Server 2019

Exchange Server 2016

Exchange Server 2013 (EAS 14.1)

Exchange Server 2010 SP3

Exchange Server 2010 SP 2 (EAS 14.1)

Exchange Server 2010 SP 1 (EAS 14.1)

Exchange Server 2010 (EAS 14.0)

Mail and Calendar in macOS support the following versions of Exchange:

Exchange Server 2019

Exchange Server 2016

Exchange Server 2013

Exchange Server 2010

Modern Authentication support for Exchange accounts

iOS 11 or later, iPadOS 13.1 or later, and macOS 10.14 or later support Microsoft Modern Authentication workflows of Exchange online tenants. OAuth can be used for Office 365 accounts with Modern Authentication enabled. In iOS 12 or later and macOS 10.14 or later, configuration can also be performed manually or with a configuration profile.

In iOS 14 or later and iPadOS 14 or later, Exchange accounts configured for Microsoft cloud-based services (such as Office365 or outlook.com) are automatically upgraded to use Microsoft’s OAuth 2.0 authentication service.

Calendar

Exchange Active Sync (EAS) and Exchange Web Services (EWS) both support the following features of Exchange on iOS, iPadOS, and macOS:

Wirelessly creating and accepting calendar invitations

Viewing an invitee’s calendar free/busy information

Creating private calendar events

Configuring custom repeating events

Showing the week numbers (which week of the 52 weeks in a year)

Receiving calendar updates

Keeping tasks in the Reminders app up-to-date

Calendar attachments and structured location support

Calendar delegation (macOS)

Calendar on iPhone, iPad, and iPod touch devices allow Exchange (2010 or later) event invitations to be forwarded, and allow an event recipient to suggest different times and locations. Calendar also supports smart locations and suggestions to the user based on their location and the event participants.

Microsoft Exchange Autodiscover service

iOS, iPadOS, and macOS support the Autodiscover service of Exchange. When a user manually configures an Apple device, Autodiscover uses the user’s email address and password to determine the correct Exchange Server information. For more information, see Autodiscover service on the Microsoft documentation website.

Remote wipe

You can remotely wipe the contents of an iPhone, iPad, or iPod touch using features provided by Exchange. All user data is removed and the device is restored to its original factory settings. It’s an ideal way to be sure all personal information is removed from a device before giving it to somebody else or returning it for service.

Rather than wipe an entire device, specific accounts and their Exchange data can be deleted. This can be done from Exchange for both active and inactive accounts.

Microsoft Exchange ActiveSync and Mail

Mail can search an Exchange account with specific predicates (dates, sender, subject) with improved results using Exchange ActiveSync (EAS) version 16.1.

Exchange draft folders have the ability to sync (with EAS 16 or Office 365 or later), and Mail filters search through smart mailboxes and flagged content. Push email is also supported.

Important: In iOS 14 or later and iPadOS 14 or later, if an Azure AD administrator hasn’t enabled “Apple Internet Accounts” (previously named “iOS Accounts”), the user is shown a message stating that administrator approval is required for configuration.

Microsoft Direct Push for iPhone and iPad

If a cellular or Wi-Fi data connection is available, Exchange automatically delivers email, tasks, contacts, and calendar events to devices.

Microsoft Exchange Global Address List (GAL) for iPhone and iPad

Apple devices retrieve contact information from your organization’s Exchange Server GAL when you search Contacts and for completing email addresses as they’re entered. GAL photos requires Exchange Server 2010 SP 1 or later.

Out-of-office reply messages for iPhone and iPad

Users can set automatic reply messages for when they’re unavailable, and select an end date for the replies.

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12 Fixes to Make iPhone Sync With Exchange Server

12 Fixes to Make iPhone Sync With Exchange Server

Exchange server is what many business owners use to sync Outlook calendar and contacts with their smartphones. Exchange server works like a connection point between your PC and smartphone. Thanks to Exchange ActiveSync technology added since Microsoft Exchange server 2003, all synced devices can exchange data in a manner that prevents deleting, duplicating or corrupting data. You can use this technology with any version of Outlook (2003, 2007, 2010, 2013 and 2016) as well as with any iPhone, including iPhone 5/5s, iPhone 6/6s/Plus and iPhone 7.

Troubleshooting iPhone Not Syncing Through Exchange

Exchange server is a perfect way to sync Outlook data but what to do if it’s not working? The first step is identifying a problem. It could be the Exchange server misconfiguration as well as smartphone configuration issues. So let us start from general issues and move to more specific problems preventing iPhone from syncing with Exchange.

iPhone Exchange Calendar Not Syncing With Outlook

If you’re having problems with Exchange calendar on your iPhone, the easiest way to pinpoint the problem is to connect your Exchange Server with another smartphone and attempt to sync the same data as you are trying to sync on iPhone. If the other smartphone works better, the problem is with your iPhone. A new iOS release often causes a variety of problems, including calendar appointments synced through Exchange ActiveSync technology not showing up on iPhone. If have a great deal of data or media on your iPhone, and factory reset is not an option, then downgrading to the previous iOS version might be your best option.

Another way to identify the problem is setting up another Exchange account on your iPhone and testing how it works with calendar. If the second account does not sync either, it means the problem is in iPhone’s operating system. However, if the second account works without any issues, you may want to check syncing calendars is enabled in Exchange account of your smartphone. Also, recheck your credentials and make sure there are no extra spaces before and after your password.

Fix an Issue When iPhone Receives But Can’t Send Data Using Exchange

In most cases, iPhone can push and pull Outlook data using Exchange ActiveSync technology perfectly. However, sometimes, due to misconfiguration, iPhone can connect to Exchange and pull data but fails to push any changes back to Outlook. This one-way syncing means that your calendar events will not be updated on your PC if you change or modify something on your smartphone. This may cause variety of problems, starting with missed meetings and ending with potential problems with your work.

To fix this issue we recommend that you re-setup Exchange account and ensure you have enabled syncing everything you need (i.e. calendars, contacts, tasks and/or notes), and even mail on the very last step of setup process. Double check syncing for mail because if you don’t enable it, your iPhone could stop syncing other types of data or disturb the syncing schedule.

If this hasn’t helped you, try to connect another iPhone to this Exchange server using the same credentials. It would be better if you could do it using an Android or Windows Phone device. This test will definitely show whether it’s iOS or an Exchange problem. If the second smartphone transfers data two-way without any problems, the problem is in your smartphone and Apple will definitely release an update in the near feature to fix the issue. If both, iOS and Android devices are not able to send data to Outlook through Exchange server, skip to the bottom of this page where we describe how you can reconfigure your server to enable two-way synchronization for all connected devices. If you are not that tech-savvy, ask your IT team to help you out, or you can use AkrutoSync to sync an unlimited number of devices with your desktop Outlook via Wi-Fi or over the Internet.

You Can’t Sync Notes Using Exchange

At the beginning of 2016 Apple decided to discontinue this feature in its iTunes leaving thousands of Outlook users looking for alternate software to fill the gap. Now it seems that even iCloud cannot sync Outlook notes with iPhone due to this peculiar Apple policy of throwing Outlook users into the hell of migrating to other online services to manage their notes.

If you are reading this section, then it means that your Exchange server has problems with syncing notes with your iPhone. This sync issue can be easily solved with AkrutoSync that works like a PC-hosted Exchange server. With this software you can have your own Exchange server for syncing notes (as well as calendars, contacts and tasks) between your iPhone and Outlook. It takes 5 minutes to start syncing notes over Wi-Fi.

You’ve Added Exchange Account But It Fails To Transfer Any Data

If you already added Exchange account on your iPhone but it refuses to transfer anything to your iPhone, there could be few different reasons. Here’s what could help you identify the problem:

• Confirm your email provider uses Exchange ActiveSync technology. Most common providers have this option, but it could be your cause.
• Make sure you have setup everything using Exchange ActiveSync, not POP3 or IMAP.

If that didn’t work for you, install this software and establish syncing over Wi-Fi.

Another possible workaround is deleting your exchange email account and then re-adding it. However, while adding it back, do not create another Exchange account on your iPhone. Select “Other” instead and manually enter Exchange settings and credentials. If you also can’t sync mail, try adding credentials to your SMTP server settings even if it says these fields are optional.

iPhone Not Syncing With Exchange Because Of Sync Timing

Imagine you have scheduled a meeting at 3pm on your PC and someone accepts it on the iPhone. If you then cancel the meeting at 3:20pm there is always a chance that event on iPhone will not be updated due to poor cellular connection or Airplane mode activated at recipient’s device. In this case, making iPhone properly sync with Exchange server is easy. The only thing you need is to do is ensure your smartphone is always online and the sync schedule is relevant to the number of updates.

To fix this issue follow these recommendations:

• Ensure iPhone is properly synced with PC where you have Outlook
• Use Silent mode instead of Airplane mode on your iPhone while meetings
• Make sure your iPhone is properly configured for a two-way sync with Exchange server

If that does not fix your problems, try using AkrutoSync to transfer Outlook data to iPhone without Exchange server.

You Can’t Sync All Entries From Outlook With iPhone Using Exchange

This is a common issue when Exchange server cannot transfer all calendar events or contacts to iPhone. It often happens when you have hundreds or even thousands of contacts and past calendar events in Outlook. Because the amount of data is so large, standard syncing methods can fail when transferring to your iPhone.

What to do to ensure syncing 100% of entries with iPhone:

• Enable syncing one type of data at a time (i.e. calendar events, contacts, tasks)
• If the app you are using to host Outlook data fails to work with Exchange server, switch to the default and try again.

If that did not resolve the problem, try using AkrutoSync for syncing Outlook data without Exchange Server.

You Can Sync Emails and Contacts, But Not Calendars With Exchange

Generally, Exchange ActiveSync technology should transfer everything correctly without any tweaks. However, you can experience issues of this kind when your iPhone is not properly configured to sync two-way with Exchange. In this case, Exchange server will update iPhone’s calendar but changes you have made on your phone will not reflect in Outlook.

Here are few hints to help you find a workaround:

• Ensure you have enabled syncing for all types of data in Exchange account settings on your phone
• If you use 3-rd party apps, try switching to iOS native apps
• In some cases you just need to wait a few minutes (or even hours if you have a huge amount of data) while Exchange server will finish transferring all the data to your smartphone

If that did not work, install AkrutoSync software and transfer all the data without using the Cloud.

First Exchange Calendar Not Syncing With iPhone, But Second One Does

You may encounter Exchange calendar from your work cannot sync with iPhone, but at the same time other calendars sync without any issues. In this case, neither reinstalling Exchange account nor restarting Exchange server works.

To solve this issue we recommend deleting Exchange account + reset network settings:

• Go to Settings > Mail, Contacts, Calendars > Exchange account > Delete Account
• Next, proceed to Settings > General > Reset > Reset Network Settings
• Add Exchange account once again

Exchange Contacts Not Syncing With iPhone

Another common issue with iPhone and Exchange is when your contacts disappearing from iPhone. In some cases you can even sync mail and calendar but no contacts show up on iPhone. The first thing you need to do is to check if your contacts are actually on Exchange server. To do that, use Exchange Web Access. If you do see contacts your contacts through a web browser, but not on your iPhone, try this workaround

• Go to Settings >Mail, Contacts, Calendars >Exchange
• Turn Contacts on and get back to home screen
• Go to Contacts and select Groups
• Select All Exchange, Contacts and Suggested Contacts

Following these steps ensures your Exchange account is enabled for display on your iPhone, which should resolve the issue.

Office 365 Exchange Calendar Issues

When your iPhone can’t sync exchange calendar with Outlook 365, this is probably caused by the misconfiguration of your iPhone. You can identify where is the problem by syncing another phone with your Exchange server. If syncing works, then the problem is in your iPhone. Another thing you should do is check OWA for your calendar events. If you can see them there, then go to your iPhone’s settings and do following:

• Check if a calendar event added in OWA syncs with your iPhone
• Try removing your iPhone in OWA, removing the account and re-adding it on your phone. To do that, log in to OWA and go to Settings >Options >Go to the earlier version >phone >mobile devices. Find your mobile device and delete it
• Restart your iPhone

In some cases, syncing can be renewed immediately after deleting your iPhone from OWA. If this is the case, you don’t have to delete Exchange account from your smartphone.

How To Properly Configure Exchange Account on iPhone

If you are here to find a general guide on how to setup Exchange account on your iPhone, then here is it:

Step 1: Go to Settings > Mail, Contacts, Calendars > Add new account and tap Exchange.

Step 2: Add email address, password and description (optional) for your account and tap Next.

Step 3: Enable syncing mail, contacts, calendars, reminders and notes.

That’s it. From this point on, all of your contacts, calendars, tasks (reminders), and notes will be synced with your iPhone.

How To Reconfigure Exchange Server to Sync with iPhone in 6 Easy Steps

This is a last resort workaround. If you tried everything mentioned above, here’s how you or your IT team can attempt to give additional permissions for your Exchange server to work with iOS devices:

Step 1: On a Domain Controller, click on Start – All Programs – Administrative Tools – Active Directory Users and Computers.

Step 2: Click on View and Select Advanced Features.

Step 3: Select your mailbox that is not working with Active Sync.

Step 4: Double click on the account and select the Security Tab and then the Advanced Button.

Step 5: Select Exchange Servers, and tick the Include inheritable permissions toggle.

Step 6: Press Apply and OK.

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