Iphone calling but no sound

Question: Q: No sound only during phone calls??

Hi. My iPhone 4 is working fine, speakers, mic, sensor, camera, etc. is ok. when i make a call in skype everything is fine, i can hear everything and they can hear me just perfect. But the problem is when i’m making or reciving a phone call, i can’t hear and they can’t hear me. speaker, mic, everything is working fine in apps, itunes. record normal video, music and video playback with normal audio, ussing headphones, speaker or bluetooth is ok in apps and itunes. the problem is only with phone calls, phone audio is not working. incomming call phone rings perfect, outgoing call going well until the call is answered, no audio during phone calls, sending sms, internet, wifi, everything is ok but there is not audio during calls. Please any advice? some help please. Already reset all content and setings, latest version of iOS 4.3.3, phone is restored but the problem remains. HELP ME PLEASE.

iPhone 4, iOS 4.3.2

Posted on May 23, 2011 3:09 PM

Helpful answers

No voice/sound during calls only.

Any Expert out there , pls help 🙂

Sep 23, 2013 12:25 PM

Me too. I can hear caller but they cant hear me!

Sep 23, 2013 1:00 PM

I’m having this problem now, ever since I updated to the new iOS 7 on my iphone 4. I’ve tried everything hard reset, soft reset, turning phone off and back on, hitting speaker repeatedlywhile in voice mail but nothig works. This can’t be a hardware issue because up until I updated the software I was not having any issues with my phone. I’ve done the whole cleaning of the ear jack, making sure the phone was not in silent mode, which has never been a problem before. I still haven’t seen anyone with a solution to this problem. Is there anyone out there with one? It’s getting really old having to turn my phone on speaker to have a conversation!!

Sep 26, 2013 3:58 AM

I have a similar problem. all sounds, mic, speaker, etc work but not during calls. But I cant even hear on loudspeaker! When I receive/make a call when answered it automatically has the speaker on, but no sound. If I click it nothing happens. If I put the volume up nothing happens. If I turn on hearing mode, still nothing.

I have had this on and off.. but since Ios7 there is no solution it seams. No restarting or reseting will do.

Can someone please help, I would love to be able to make calls on the iPHONE!!

Oct 14, 2013 10:51 AM

I have the same issue, no sound what so ever from speakerphone, earpiece, headphones and the other end can’t hear during calls. All 3rd party Apps such as skype work, just not the phone app. It is driving me crazy and i need a solution ASAP, somebody please please help us all!! APPLE HELP!!

Feb 19, 2012 9:40 AM

i have the same fault after ios 7 upgrade. what was your fix

Oct 14, 2013 3:18 AM

I had all these same problems/symptoms. If, after receiving an incoming call or having someone pick up on an outgoing call, I hit the speakerphone button then I could complete the call with speakerphone. I spent three hours at the Apple store only to be told it was a hardware issue and that I could live with it or buy a new phone. I decided to live with it but it quickly became a pain to always have to use speakerphone with calls. If you have the same problem-I may have an answer. I tried EVERYTHING I found online and nothing worked for me until I found my answer by accident. I was trying to listen to a voice mail someone left when I realized I had the same problem for VM’s as I did for calls. I hit the speaker button inside VM (upper right corner) so I could at least hear the VM. One day while listening to a VM this way I got really mad and hit the speaker button 4-5 times in a row as I was very angry! It ended on speaker off but as I went to hit the button again I could hear a little bit out of the earpiece! I quickly hit the sound up button on the side of the phone and turned the sound way up and it was working! It lasted about three calls and then stopped working again. When it stopped during a call I tried hitting the speaker button a few times on the keypad during the call but it didn’t work so I finished the call on speaker. As soon as the call was over I went into VM, played an old VM and hit the speaker button there until it started working again. It took about 7 times but did work! This time it lasted over a wekk then I went through the whole process again. This third time has now lasted 2 months and is still working perfectly for me. I know this is long but if it works for anyone else it’s worth it! I don’t know why the speaker button on calls didn’t fix it, only in VM and maybe it will be different for others, but I’m convinced it is some weird software issue and until they solve it, I have this little trick working for me. Good Luck!

May 8, 2012 11:51 AM

I have had the exact same problem for quite some time. everything works besides from sound and mic when making phone calls. Have tried al tricks in the book that I could find but still no improvement.

May 31, 2011 2:44 PM

I had the same issue and solved it by disabling and later again enabling the Noise Cancelation. This setting can be found via Settings -> General -> Accessibility -> (Hearing) Phone Noise Cancellation.

Oct 19, 2013 4:01 AM

are you sure restore is gona work?

did you try it yourself?

Jan 9, 2012 2:31 PM

My solution: I removed my Otterbox cover, and switched on the sound switch on the upper left hand side. It had been moved to an off position — happens with protective covers.

Mar 21, 2013 6:39 AM

this is only valid for iphone 5. noise cancellation is not an option in iphone 4 and 4s. I still could not find soultion to this problem for my iphone 4. waiting for a new ios update 7.0.3. they may have a fix for this fault. wish if i had the option to roll back to IOS 6.

Oct 19, 2013 6:36 AM

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I have had the exact same problem for quite some time. everything works besides from sound and mic when making phone calls. Have tried al tricks in the book that I could find but still no improvement.

May 31, 2011 2:44 PM

Excatly same problemwith me also. Please help.

May 31, 2011 6:32 PM

Same problem for me also!! Apple! Please Help.

Jun 3, 2011 8:54 PM

I have the same problem . I buy from singapore past two month ago,, My phone also it same problem ..Help me pls.

Jun 6, 2011 3:38 AM

Same problem. This is the n-th thread about the same issue, today. It seems to be a mass issue. Solution very welcome.

Jun 6, 2011 10:27 AM

FYI, while plugging in an headset (without mic) on the Iphone4, the mic (on the iphone) works normaly. It seems the switch function for the mic is reversed. Any way to solve this bug ?

Jun 6, 2011 10:43 AM

my phone have the same problem. i hear nothing when i make a phone call. but whenever i switch it in speaker mode or using handsfree, i can hear the voice.

i’m a newbie in iPhone, when system offer me to upgrade to OS 4.3.5 i did upgrade it. and now the problem comes

Aug 8, 2011 12:00 AM

same problem, come on Apple. lets work on it

Iphone 4 verizon.

Aug 31, 2011 8:04 AM

Hey. I have iphone 4 white factory unlocked,it was working fine when i purchased it and after a few days i updated it to 4.3.5

Now whenever i recieve a call or make a call there is no voice in ear piece and neither can the person on other end hear me. I even tried to put on the speaker and make a call but nothing changed. I tried the handsfree but then again nothing happened.

On the other end when i tested its recording through voice memo,everything works(SPEAKER,MIC,EAR PIECE AND HANDSFREE). Speakers even work when im using youtube,games and ipod.

Everything works fine but when on call speaker,mic,earpiece and handsfree. I just bought my iPhone From England and im not in ENGLAND OR USA to claim my warrenty. Im In Pakistan and i have no apple stores here to claim my warrenty.

Источник

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If you can’t hear a person’s voice clearly, hear crackling, hear static, or have issues with sound quality, learn what to do.

Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device’s display—so that orange isn’t showing. If you’re using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off.

Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Clean your receivers and speakers

Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it’s blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

Check the sound on your device

Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don’t hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. Contact Apple Support for iPhone, iPad, or iPod touch.

Try making a call

If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can’t hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

FaceTime isn’t available in all countries or regions.

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No Sound on iPhone During Calls? Here Are 5 Ways To Fix It

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Home > iPhone Issues > No Sound on iPhone During Calls? Here Are 5 Ways To Fix It

December 13, 2017 (Updated: June 21, 2021)

“Is anyone else experiencing a really annoying problem when making calls on their iPhone X. At least 3 or 4 times a day I will make a call and the phone is silent but the other end will answer, the counter starts counting but neither of us can hear the other. No ringing tone at my end, nothing at all. If anyone else has experienced this or knows of a solution please let me know.”

Sometimes it may so happen that you are unable to listen properly when making a phone call. Isn’t that very frustrating? If you do not want to face such issues, here we will be talking about the different ways by which you can deal with the troubles pertaining to the same topic. We will be taking of the different possible fixes which can help you out.

Tip 1. Fix iPhone System via a Professional Tool (iOS 13/12 Supported)

If you do not want data loss, you will need to opt for a professional tool that can serve the apt purpose for you. iMyFone Fixppo iOS system recovery is one of the top tools which you can use. It helps you fix the different iOS problems with a 100% success rate. All iOS devices and iOS versions are well supported, including iPhone 11 and iOS 13. In addition, a lot of professional media sites have recommended it.

Let us see the possible steps you can use in order to fix the problem of hearing no sound during an iPhone call. Before that, download iMyFone Fixppo iOS system recovery on your system and make sure to install it.

Step 1 Select «Standard Mode» and connect your iPhone to the computer.

Step 2 The program will prompt you to enter the DFU/recovery mode so that you can initiate the fixing process. You can follow the instructions on the interface to proceed.

Step 3 When your phone has entered either of the modes, you will have to download the new firmware for the device. The software will automatically download the new firmware and all you need to do is click on ‘download’.

Step 4 When the firmware has been downloaded, click on ‘start to fix’ and this will resolve the problems.

So, these are the possible ways by which you can fix this problem. While you can try all the possible methods, it is the iMyFone Fixppo iOS System Recovery which definitely seems to be the best option. Mainly because it doesn’t lead to data loss.

With these steps, you are sure to fix the troubles and find an apt way to get your phone working normally again. Many users have benefited a lot from this tool.

Tip 2. Turn Up the Volume

Sometimes we end up lowering the volume when listening to different audio. So, when you are making a call, make sure that the volume button is turned up and is high enough to give you clear audio.

Tip 3. Clean Up the Receiver

If your phone is subjected to rough handling, it may so happen that dirt and dust tend to clog your receiver. So, you can use any sharp non-metallic pointed thing to dig out unwanted dust from the receiver. This might just clear the sound issue.

Tip 4. Reboot the Device

Sometimes you may need to force restart the phone to ensure that you can have things working as normal again. Here is how you can do it.

Force restart an iPhone 8 or X

• Press and release the volume up button.
• Press and release the volume down button.
• Now press and hold the power button until the Apple logo flashes.
• Let go of the button and wait until the phone restarts again.

Force restart iPhone 7, 7 plus and Earlier

• Press the power key along with the volume down key.
• Wait until the Apple logo papers.
• Now let go of the buttons and wait until the phone restarts again.

Often force restart is known to fix the minor bugs.

Tip 5. Check the Bluetooth Connection

If you have a headset inserted to your iPhone, there will be no sound from the receiver or the phone’s speaker. So, make sure that you remove the connected headset. Also, if you have wireless speakers connected via Bluetooth, make sure to disconnect them.

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