Question: Q: No sound only during phone calls??
Hi. My iPhone 4 is working fine, speakers, mic, sensor, camera, etc. is ok. when i make a call in skype everything is fine, i can hear everything and they can hear me just perfect. But the problem is when i’m making or reciving a phone call, i can’t hear and they can’t hear me. speaker, mic, everything is working fine in apps, itunes. record normal video, music and video playback with normal audio, ussing headphones, speaker or bluetooth is ok in apps and itunes. the problem is only with phone calls, phone audio is not working. incomming call phone rings perfect, outgoing call going well until the call is answered, no audio during phone calls, sending sms, internet, wifi, everything is ok but there is not audio during calls. Please any advice? some help please. Already reset all content and setings, latest version of iOS 4.3.3, phone is restored but the problem remains. HELP ME PLEASE.
iPhone 4, iOS 4.3.2
Posted on May 23, 2011 3:09 PM
Helpful answers
No voice/sound during calls only.
Any Expert out there , pls help 🙂
Sep 23, 2013 12:25 PM
Me too. I can hear caller but they cant hear me!
Sep 23, 2013 1:00 PM
I’m having this problem now, ever since I updated to the new iOS 7 on my iphone 4. I’ve tried everything hard reset, soft reset, turning phone off and back on, hitting speaker repeatedlywhile in voice mail but nothig works. This can’t be a hardware issue because up until I updated the software I was not having any issues with my phone. I’ve done the whole cleaning of the ear jack, making sure the phone was not in silent mode, which has never been a problem before. I still haven’t seen anyone with a solution to this problem. Is there anyone out there with one? It’s getting really old having to turn my phone on speaker to have a conversation!!
Sep 26, 2013 3:58 AM
I have a similar problem. all sounds, mic, speaker, etc work but not during calls. But I cant even hear on loudspeaker! When I receive/make a call when answered it automatically has the speaker on, but no sound. If I click it nothing happens. If I put the volume up nothing happens. If I turn on hearing mode, still nothing.
I have had this on and off.. but since Ios7 there is no solution it seams. No restarting or reseting will do.
Can someone please help, I would love to be able to make calls on the iPHONE!!
Oct 14, 2013 10:51 AM
I have the same issue, no sound what so ever from speakerphone, earpiece, headphones and the other end can’t hear during calls. All 3rd party Apps such as skype work, just not the phone app. It is driving me crazy and i need a solution ASAP, somebody please please help us all!! APPLE HELP!!
Feb 19, 2012 9:40 AM
i have the same fault after ios 7 upgrade. what was your fix
Oct 14, 2013 3:18 AM
I had all these same problems/symptoms. If, after receiving an incoming call or having someone pick up on an outgoing call, I hit the speakerphone button then I could complete the call with speakerphone. I spent three hours at the Apple store only to be told it was a hardware issue and that I could live with it or buy a new phone. I decided to live with it but it quickly became a pain to always have to use speakerphone with calls. If you have the same problem-I may have an answer. I tried EVERYTHING I found online and nothing worked for me until I found my answer by accident. I was trying to listen to a voice mail someone left when I realized I had the same problem for VM’s as I did for calls. I hit the speaker button inside VM (upper right corner) so I could at least hear the VM. One day while listening to a VM this way I got really mad and hit the speaker button 4-5 times in a row as I was very angry! It ended on speaker off but as I went to hit the button again I could hear a little bit out of the earpiece! I quickly hit the sound up button on the side of the phone and turned the sound way up and it was working! It lasted about three calls and then stopped working again. When it stopped during a call I tried hitting the speaker button a few times on the keypad during the call but it didn’t work so I finished the call on speaker. As soon as the call was over I went into VM, played an old VM and hit the speaker button there until it started working again. It took about 7 times but did work! This time it lasted over a wekk then I went through the whole process again. This third time has now lasted 2 months and is still working perfectly for me. I know this is long but if it works for anyone else it’s worth it! I don’t know why the speaker button on calls didn’t fix it, only in VM and maybe it will be different for others, but I’m convinced it is some weird software issue and until they solve it, I have this little trick working for me. Good Luck!
May 8, 2012 11:51 AM
I have had the exact same problem for quite some time. everything works besides from sound and mic when making phone calls. Have tried al tricks in the book that I could find but still no improvement.
May 31, 2011 2:44 PM
I had the same issue and solved it by disabling and later again enabling the Noise Cancelation. This setting can be found via Settings -> General -> Accessibility -> (Hearing) Phone Noise Cancellation.
Oct 19, 2013 4:01 AM
are you sure restore is gona work?
did you try it yourself?
Jan 9, 2012 2:31 PM
My solution: I removed my Otterbox cover, and switched on the sound switch on the upper left hand side. It had been moved to an off position — happens with protective covers.
Mar 21, 2013 6:39 AM
this is only valid for iphone 5. noise cancellation is not an option in iphone 4 and 4s. I still could not find soultion to this problem for my iphone 4. waiting for a new ios update 7.0.3. they may have a fix for this fault. wish if i had the option to roll back to IOS 6.
Oct 19, 2013 6:36 AM
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I have had the exact same problem for quite some time. everything works besides from sound and mic when making phone calls. Have tried al tricks in the book that I could find but still no improvement.
May 31, 2011 2:44 PM
Excatly same problemwith me also. Please help.
May 31, 2011 6:32 PM
Same problem for me also!! Apple! Please Help.
Jun 3, 2011 8:54 PM
I have the same problem . I buy from singapore past two month ago,, My phone also it same problem ..Help me pls.
Jun 6, 2011 3:38 AM
Same problem. This is the n-th thread about the same issue, today. It seems to be a mass issue. Solution very welcome.
Jun 6, 2011 10:27 AM
FYI, while plugging in an headset (without mic) on the Iphone4, the mic (on the iphone) works normaly. It seems the switch function for the mic is reversed. Any way to solve this bug ?
Jun 6, 2011 10:43 AM
my phone have the same problem. i hear nothing when i make a phone call. but whenever i switch it in speaker mode or using handsfree, i can hear the voice.
i’m a newbie in iPhone, when system offer me to upgrade to OS 4.3.5 i did upgrade it. and now the problem comes
Aug 8, 2011 12:00 AM
same problem, come on Apple. lets work on it
Iphone 4 verizon.
Aug 31, 2011 8:04 AM
Hey. I have iphone 4 white factory unlocked,it was working fine when i purchased it and after a few days i updated it to 4.3.5
Now whenever i recieve a call or make a call there is no voice in ear piece and neither can the person on other end hear me. I even tried to put on the speaker and make a call but nothing changed. I tried the handsfree but then again nothing happened.
On the other end when i tested its recording through voice memo,everything works(SPEAKER,MIC,EAR PIECE AND HANDSFREE). Speakers even work when im using youtube,games and ipod.
Everything works fine but when on call speaker,mic,earpiece and handsfree. I just bought my iPhone From England and im not in ENGLAND OR USA to claim my warrenty. Im In Pakistan and i have no apple stores here to claim my warrenty.
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Question: Q: No sound only during phone calls??
Hi. My iPhone 4 is working fine, speakers, mic, sensor, camera, etc. is ok. when i make a call in skype everything is fine, i can hear everything and they can hear me just perfect. But the problem is when i’m making or reciving a phone call, i can’t hear and they can’t hear me. speaker, mic, everything is working fine in apps, itunes. record normal video, music and video playback with normal audio, ussing headphones, speaker or bluetooth is ok in apps and itunes. the problem is only with phone calls, phone audio is not working. incomming call phone rings perfect, outgoing call going well until the call is answered, no audio during phone calls, sending sms, internet, wifi, everything is ok but there is not audio during calls. Please any advice? some help please. Already reset all content and setings, latest version of iOS 4.3.3, phone is restored but the problem remains. HELP ME PLEASE.
iPhone 4, iOS 4.3.2
Posted on May 23, 2011 3:09 PM
All replies
No voice/sound during calls only.
Any Expert out there , pls help 🙂
Sep 23, 2013 12:25 PM
Me too. I can hear caller but they cant hear me!
Sep 23, 2013 1:00 PM
I’m having this problem now, ever since I updated to the new iOS 7 on my iphone 4. I’ve tried everything hard reset, soft reset, turning phone off and back on, hitting speaker repeatedlywhile in voice mail but nothig works. This can’t be a hardware issue because up until I updated the software I was not having any issues with my phone. I’ve done the whole cleaning of the ear jack, making sure the phone was not in silent mode, which has never been a problem before. I still haven’t seen anyone with a solution to this problem. Is there anyone out there with one? It’s getting really old having to turn my phone on speaker to have a conversation!!
Sep 26, 2013 3:58 AM
I have a similar problem. all sounds, mic, speaker, etc work but not during calls. But I cant even hear on loudspeaker! When I receive/make a call when answered it automatically has the speaker on, but no sound. If I click it nothing happens. If I put the volume up nothing happens. If I turn on hearing mode, still nothing.
I have had this on and off.. but since Ios7 there is no solution it seams. No restarting or reseting will do.
Can someone please help, I would love to be able to make calls on the iPHONE!!
Oct 14, 2013 10:51 AM
I have the same issue, no sound what so ever from speakerphone, earpiece, headphones and the other end can’t hear during calls. All 3rd party Apps such as skype work, just not the phone app. It is driving me crazy and i need a solution ASAP, somebody please please help us all!! APPLE HELP!!
Feb 19, 2012 9:40 AM
i have the same fault after ios 7 upgrade. what was your fix
Oct 14, 2013 3:18 AM
I had all these same problems/symptoms. If, after receiving an incoming call or having someone pick up on an outgoing call, I hit the speakerphone button then I could complete the call with speakerphone. I spent three hours at the Apple store only to be told it was a hardware issue and that I could live with it or buy a new phone. I decided to live with it but it quickly became a pain to always have to use speakerphone with calls. If you have the same problem-I may have an answer. I tried EVERYTHING I found online and nothing worked for me until I found my answer by accident. I was trying to listen to a voice mail someone left when I realized I had the same problem for VM’s as I did for calls. I hit the speaker button inside VM (upper right corner) so I could at least hear the VM. One day while listening to a VM this way I got really mad and hit the speaker button 4-5 times in a row as I was very angry! It ended on speaker off but as I went to hit the button again I could hear a little bit out of the earpiece! I quickly hit the sound up button on the side of the phone and turned the sound way up and it was working! It lasted about three calls and then stopped working again. When it stopped during a call I tried hitting the speaker button a few times on the keypad during the call but it didn’t work so I finished the call on speaker. As soon as the call was over I went into VM, played an old VM and hit the speaker button there until it started working again. It took about 7 times but did work! This time it lasted over a wekk then I went through the whole process again. This third time has now lasted 2 months and is still working perfectly for me. I know this is long but if it works for anyone else it’s worth it! I don’t know why the speaker button on calls didn’t fix it, only in VM and maybe it will be different for others, but I’m convinced it is some weird software issue and until they solve it, I have this little trick working for me. Good Luck!
May 8, 2012 11:51 AM
I have had the exact same problem for quite some time. everything works besides from sound and mic when making phone calls. Have tried al tricks in the book that I could find but still no improvement.
May 31, 2011 2:44 PM
I had the same issue and solved it by disabling and later again enabling the Noise Cancelation. This setting can be found via Settings -> General -> Accessibility -> (Hearing) Phone Noise Cancellation.
Oct 19, 2013 4:01 AM
are you sure restore is gona work?
did you try it yourself?
Jan 9, 2012 2:31 PM
My solution: I removed my Otterbox cover, and switched on the sound switch on the upper left hand side. It had been moved to an off position — happens with protective covers.
Mar 21, 2013 6:39 AM
this is only valid for iphone 5. noise cancellation is not an option in iphone 4 and 4s. I still could not find soultion to this problem for my iphone 4. waiting for a new ios update 7.0.3. they may have a fix for this fault. wish if i had the option to roll back to IOS 6.
Oct 19, 2013 6:36 AM
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are you sure restore is gona work?
did you try it yourself?
Jan 9, 2012 2:31 PM
The iPhone’s voume switches will control the volume of a call only when a call is active . Have you tried to adjust the volume during a call?
Jan 9, 2012 3:58 PM
The volume switch should only affect the incoming sound volume. It should not mute the out going sound level.
Jan 9, 2012 4:03 PM
I have the same issue, no sound what so ever from speakerphone, earpiece, headphones and the other end can’t hear during calls. All 3rd party Apps such as skype work, just not the phone app. It is driving me crazy and i need a solution ASAP, somebody please please help us all!! APPLE HELP!!
Feb 19, 2012 9:40 AM
same problem. My firmware is ios 5. Everything works fine, such as SKYPE, except typical calling under the carrier. HELP. APPLE HELP😍.
Feb 20, 2012 11:58 AM
I had all these same problems/symptoms. If, after receiving an incoming call or having someone pick up on an outgoing call, I hit the speakerphone button then I could complete the call with speakerphone. I spent three hours at the Apple store only to be told it was a hardware issue and that I could live with it or buy a new phone. I decided to live with it but it quickly became a pain to always have to use speakerphone with calls. If you have the same problem-I may have an answer. I tried EVERYTHING I found online and nothing worked for me until I found my answer by accident. I was trying to listen to a voice mail someone left when I realized I had the same problem for VM’s as I did for calls. I hit the speaker button inside VM (upper right corner) so I could at least hear the VM. One day while listening to a VM this way I got really mad and hit the speaker button 4-5 times in a row as I was very angry! It ended on speaker off but as I went to hit the button again I could hear a little bit out of the earpiece! I quickly hit the sound up button on the side of the phone and turned the sound way up and it was working! It lasted about three calls and then stopped working again. When it stopped during a call I tried hitting the speaker button a few times on the keypad during the call but it didn’t work so I finished the call on speaker. As soon as the call was over I went into VM, played an old VM and hit the speaker button there until it started working again. It took about 7 times but did work! This time it lasted over a wekk then I went through the whole process again. This third time has now lasted 2 months and is still working perfectly for me. I know this is long but if it works for anyone else it’s worth it! I don’t know why the speaker button on calls didn’t fix it, only in VM and maybe it will be different for others, but I’m convinced it is some weird software issue and until they solve it, I have this little trick working for me. Good Luck!
May 8, 2012 11:51 AM
So it appears this hasnt had a solid answer yet to resolve the issue.
After the restore process DO NOT RESTORE FROM BACKUP.
Choose the setup as new- Disconnect the device.
Follow Prompts on screen- once back at home page — test make a call — if doesnt work or only works on speaker phone- you have a Hardware issue and need the device replaced or serviced.
May 8, 2012 12:01 PM
I have same issues a 3GS on 5.1.1 I have sound except on calls then I have to use bluetooth or headset.
Jun 19, 2012 7:09 AM
I had exactly the same problem on brand new iPhone 4S. Only 2 weeks old.
In the end i backed up the phone then restored back to original OS using iTunes. I tested phone and sound problems were resolved. I then restored the backup and tested again and sound problems still resolved. I think there is something weird going on in the OS that causes this problem.
Jul 17, 2012 3:06 AM
My solution: I removed my Otterbox cover, and switched on the sound switch on the upper left hand side. It had been moved to an off position — happens with protective covers.
Mar 21, 2013 6:39 AM
This just worked for me! I could only hear out of the speaker on a call (when speaker was pressed). I thought I’d give it a this a go to listen to a voicemail, repeatedly press speaker in the top right. At first nothing happened (I must have pressed it about 30 times!). I then started playing with the volume buttons whilst I pressed the speaker button and noticed, when not on speaker, the volume read ‘headphones’ on the screen. Ah!
Maybe it thought there were headphones plugged in the whole time? I cleaned out the headphone jack with a cotton bud in case there was anything there (moisture, dust etc). Speaker on and off once more and it worked! Bizarre! I hope it stays working 😀
Thanks for the tip, I never would hve tried this otherwise!
Good luck everyone!
Jun 28, 2013 9:38 AM
I had the same problem, no sound was coming from earpiece, whereas Speakerphone and headphone was working fine. When using volume button, it read «headphones» on the screen. OS or system assumes your headphone is still ON.
I tried all different suggestion which didn’t worked. What i tried was «Close all the opened app, and thats it, and it worked fine. Hope it works for you too.
Jul 21, 2013 10:32 PM
one of my client has the same issue with his iphone 4 factory unlocked.audio was working in voice memo nd even mic but not during call,even if a call comes the screen show nothing-no sound no calling person identity.wel i tried to restore it to the same version and it worked fine,the solution for this strange problem is either restore to same firmware or upgrade it.its 100%working solution.
hope u people find it useful
Jul 24, 2013 12:31 AM
no sund during calls
I have the same problem, so far it has only happend like a coupple of times and everytime my solution has only been to restart («Slide to power of») the phone.
Aug 14, 2013 5:47 AM
No voice/sound during calls only.
Any Expert out there , pls help 🙂
Sep 23, 2013 12:25 PM
Question: Q: No sound only during phone calls?? More Less
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