- Question: Q: Iphone Configuration Utility gives an error
- All replies
- Question: Q: iPhone configuration utility wont run anymore
- Helpful answers
- [Solved] How to Fix iPhone Configuration Utility Error
- What is iPhone Configuration Utility?
- The Problem and How to Fix iPhone Configuration Utility Efficiently
- Bottom Line
- iPhone configuration utility failed to locate ‘Apple Mobile Device Support’
- 3 Answers 3
- Проблема с iPhone Configuration Utility for Windows 7
Question: Q: Iphone Configuration Utility gives an error
I created a configuration profile for an iPad but everytime I press the «Install» button it gives me an error message «Value cannot be null. Parameter name: Cert»
It is my irst time I am trying to use this utility and I am sure I am doing something wrong, but what? I left almost everything unchanged on the new configuration profile, so this means that I haven’t put anything that requires certification or passwor or something like this.
The iPad is completely new.
Thank you very much for your help
Posted on Feb 2, 2012 7:25 AM
All replies
Loading page content
Page content loaded
I’d see first if any of the payload categories (General,passcode,Restrictions etc.) has been expanded inadvertently or if a required item in a payload hasn’t been filled in. you might also try to close all but the most basic payload categories and incrementally open and configure new ones till the error comes up.
Feb 2, 2012 7:56 AM
Well I am sure I’m doing something wrong but I don’t know what.
I unpacked the new iPad 2 3G and I connected it on my computer. Before that I created a new configuration profile and the only thing I changed is the General category. All the others are stayed with the default values and not expanded.
So, after the iPad connection with my PC, I click on the new device and on the right side of the window I select the «Configuration Profiles» tab. Of course I select the new profile and I press «Install» . Immediately I get the error message «Value cannot be null. Parameter name: Cert» .
Feb 3, 2012 12:59 AM
I have had this happen and determined it was missing information in one area.
However, It looks like you have critiqued the general area and nothing is missing.
Review your profile or try making another one.
You could also try shutting off the iPad and restarting.
If you have a password, make sure you login and open the iPad.
Then try attaching the device again.
I have seen this happen and the iPad I was working on was in some state and the profile would not apply.
I am not sure if this will fix your issue but worth a try.
Источник
Question: Q: iPhone configuration utility wont run anymore
my iPhone configuration utility wont run anymore. in the log i found this:
[2015-02-03 16:59:56.4529 iPCU] Error: Could not get InstallDir key from ‘HKEY_LOCAL_MACHINE\SOFTWARE\Apple Inc.\Apple Mobile Device Support’
[2015-02-03 16:59:57.8758 iPCU] Error: Exception from OnStartupInitial: Das angegebene Modul wurde nicht gefunden. (Ausnahme von HRESULT: 0x8007007E)
[2015-02-03 17:01:01.8904 iPCU] Error: Could not get InstallDir key from ‘HKEY_LOCAL_MACHINE\SOFTWARE\Apple Inc.\Apple Mobile Device Support’
[2015-02-03 17:01:03.1672 iPCU] Error: Exception from OnStartupInitial: Das angegebene Modul wurde nicht gefunden. (Ausnahme von HRESULT: 0x8007007E)
i disinstalled and reinstalled every software of apple and deleted all folders in the user folder.
anyone can help me?
Posted on Feb 3, 2015 8:14 AM
Helpful answers
No need to install «iTunes 12.1 for Windows (64-bit — for older video cards)» . Just open regedit and copy keys «InstallDir» and «Version» from «HKLM\SOFTWARE\Apple Inc.\Apple Mobile Device Support» to «HKLM\SOFTWARE\Wow6432Node\Apple Inc.\Apple Mobile Device Support», then fix «InstallDir» value to «Program Files (x86)«.
Feb 24, 2015 1:10 AM
There’s more to the conversation
Loading page content
Page content loaded
I get the same error(s) in my log:
[2015-02-10 12:43:46.1048 iPCU] Error: Could not get InstallDir key from ‘HKEY_LOCAL_MACHINE\SOFTWARE\Apple Inc.\Apple Mobile Device Support’
[2015-02-10 12:43:49.9609 iPCU] Error: Exception from OnStartupInitial: The specified module could not be found. (Exception from HRESULT: 0x8007007E)
While attempting to start IPCU, I see the very common dialog error «iPhone Configuration Utility failed to locate ‘Apple Mobile Device Support,» but trying some of the .dll copying/replacing techniques seen in other threads doesn’t fix it.
I believe there is something about the Log statements that will lead to the root cause, as it seems completely different than the other threads with similar errors. I’ll report back if I figure it out. Good luck.
Источник
[Solved] How to Fix iPhone Configuration Utility Error
by Jenefey Aaron Updated on 2019-07-25 / Update for iPhone Tips
Personal phone users might never think about it, but for companies or organizations which implement a policy where all employees should use few specific apps on a specific brand of phone, there’s a question on how to configure a bulk load of devices so that all of them meet the pre-set specifications. Setting them one by one will take the IT departments tons of time and with a wide margin of error, especially if the number of devices to set up is large.
In the case of using iOS devices in bulk, like for example a school that decides to use iPads in class, or a delivery company that uses iPhone for their agents, there is an application called iPhone Configuration Utility that can help them manage everything.
But if you are using one tool that controls many devices, the risk is also multiplied. What can you do if the iPhone Configuration Utility shows a sign of error?
What is iPhone Configuration Utility?
Despite bearing iPhone in the name, iPhone Configuration Utility is a tool to manage iOS devices (iPads, iPhones, and iPod Touches) in a large-scale users environments. This tool is available for macOS and Windows. It is similar to the Mac-only Apple Configurator which is being endorsed more by Apple.
The iPhone Configuration Utility offers the following features:
- Creating, editing and installing configuration profiles
- Installing provisioning profiles
- Installing unpacked .app bundles (without IPA container)
- Viewing syslog of the connected device
The iPhone Wiki describe “Configuration Profile” as a set of restrictions and settings that allow the device to work with corporate infrastructure and conform to the established IT policy. It can include email and Exchange accounts, Wi-Fi settings, digital certificates, passcode lock and password complexity requirements, etc.
But it turns out that the tool can also benefit normal users as it gives them the ability to get internet access on certain carriers without a data plan by setting custom APN and configuring a proxy for cellular data. Some carriers disable this ability in Settings within their bundle.
The Problem and How to Fix iPhone Configuration Utility Efficiently
Some users reported that iPhone Configuration Utility not running/launch or iPhone Configuration Utility failed to locate Apple Mobile Device Support. They’ve tried to uninstall and reinstall the app with no luck. It appears that the problem is related to .NET framework and authority to access an RSA key container.
If you are one of them, here’s the better way to fix the problem.
Delete the “C:\Documents and Settings\%username%\Application Data\Microsoft\Crypto\RSA” directory (sans quote). Everything should be back to normal, and you will be able to launch iPCU again successfully.
Due to the different settings between Windows version, this directory location might look slightly different like this: “C:\Documents and Settings\%username%\AppData\Roaming\Microsoft\Crypto\RSA” (sans quote).
Bottom Line
Messing around with iPhone configurations always comes with the risk of losing your data. To protect your precious data, you could use the help of Tenorshare iPhone Data Recovery. This tool is the ultimate solution to recover all data on iPhone, a life saver for people lost photos, contacts, messages, notes, etc.
Updated on 2019-07-25 / Update for iPhone Tips
Источник
iPhone configuration utility failed to locate ‘Apple Mobile Device Support’
I am currently using the Marmalade SDK on my Windows machine to build an app. I am trying to test the app on an iPhone, and downloaded the iPhone Configuration Utility in order to do so. However, whenever I launch it, I get the following error:
iPhone configuration utility failed to locate ‘Apple Mobile Device Support’. Please Reinstall the iPhone Configuration Utility. You can download the iPhone configuration Utility from http:://www.apple.com/support/iphone/enterprise.
However, even when I re-install it, I keep getting the same error. Any help would be greatly appreciated!
3 Answers 3
I had the same problem and found the answer on one of the Apple forums. It is recent problem for those running 64-bit Windows and updated iTunes to latest 12.1 version.
This iTunes version replaces 32-bit Apple Mobile Device Support with 64-bit version which iPCU doesn’t support as it is 32-bit.
The way to resolve it is:
- Uninstall Apple Mobile Device Support and Apple Application Support via Windows control panel.
- Download iPhone Configuration Utility and extract it using 7-zip
- Install AppleApplicationSupport.msi and AppleMobileDeviceSupport64.msi (don’t mind the 64, it’s just installer that is 64-bit, binaries are 32-bit)
Screenshot for your convience 
Note: If you still have to use iTunes, you’ll have to use 12.01 version until lazy asses from apple fix that.
Edit: Apparently they are not lazy but selfish pricks. iPCU does not exist anymore. It was replaced with Apple Configurator which was not released for Windows.
Источник
Проблема с iPhone Configuration Utility for Windows 7
| About | Компьтерная жизнь в Израиле по русски. | ||
|---|---|---|---|
| |||
zoycha posting in 
komp_online_il 
Проблема с iPhone Configuration Utility for Windows 7
