Iphone connected to computer

Use iTunes to sync your iPhone, iPad, or iPod with your computer

Learn how to sync music, movies, and more using iTunes on your Mac or PC.

If you’re using macOS Mojave or earlier or a Windows PC, use iTunes to sync content to your devices. Before you use iTunes to sync content to your iOS or iPadOS device, consider using iCloud, Apple Music, or similar services to keep content from your Mac or PC in the cloud. This way, you can access your music, photos, and more on your devices when you aren’t near your computer. Learn more about using Apple Music or iCloud Photos instead of iTunes.

If you use iCloud or other services like Apple Music to keep your content up-to-date across all of your devices, some syncing features through iTunes might be turned off.

What you can sync with iTunes

• Albums, songs, playlists, movies, TV shows, podcasts, and audiobooks.
• Photos and videos.
• Contacts and calendars.

iTunes features might vary by country or region.

Sync or remove content using iTunes

1. Open iTunes and connect your device to your computer with a USB cable.
2. Click the device icon in the upper-left corner of the iTunes window. Learn what to do if you don’t see the icon.
   
3. From the list under Settings on the left side of the iTunes window, click the type of content that you want to sync or remove. * To turn syncing on for a content type, select the checkbox next to Sync.
   
4. Select the checkbox next to each item that you want to sync.
5. Click the Apply button in the lower-right corner of the window. If syncing doesn’t start automatically, click the Sync button.

* You can only sync your device with one iTunes library at a time. If you see a message that your device is synced with another iTunes library, your device was previously connected to another computer. If you click «Erase and Sync» in that message, all content of the selected type on your device will be erased and replaced with content from this computer.

Sync your content using Wi-Fi

After you set up syncing with iTunes using USB, you can set up iTunes to sync to your device with Wi-Fi instead of USB.

1. Connect your device to your computer with a USB cable, then open iTunes and select your device. Learn what to do if your device doesn’t appear on your computer.
2. Click Summary on the left side of the iTunes window.
3. Select «Sync with this [device] over Wi-Fi.»
4. Click Apply.

When the computer and the device are on the same Wi-Fi network, the device appears in iTunes. The device syncs automatically whenever it’s plugged in to power and iTunes is open on the computer.

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If your computer doesn’t recognize your iPhone, iPad, or iPod

If you connect your device to your computer with a USB cable and your computer doesn’t recognize your iPhone, iPad, or iPod, learn what to do.

If your computer doesn’t recognize your connected device, you might see an unknown error or a «0xE» error. Follow these steps and try to connect your device again after each step.

1. Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.
2. Check that you have the latest software on your Mac or Windows PC. If you’re using iTunes, make sure you have the latest version.
3. If you see a Trust this Computer alert, unlock your device and tap Trust. If you can’t unlock your device because you forgot your passcode, find out what to do.
4. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
5. Restart your computer.
6. Restart your iPhone, iPad, or iPod touch.
7. Follow these additional steps for your Mac or Windows PC.
8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

Additional steps for Mac

1. Connect your iOS or iPadOS device and make sure that it’s unlocked and on the Home screen.
2. On your Mac, choose Finder > Preferences from the Finder menu bar, then click Sidebar at the top of the preferences window. Make sure that «CDs, DVDs and iOS Devices» is checked.
3. Press and hold the Option key, then choose System Information from the Apple menu . From the list on the left, select USB.
4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don’t see your device or still need help, contact Apple Support.
   

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Locate and view your connected device on your computer

After you connect your iPhone, iPad, or iPod to your computer, you can view it and access its settings in the Finder or iTunes.

View your device in the Finder

Starting with macOS Catalina, your devices appear in the sidebar of the Finder. Click the device to select it.

View your device in iTunes

Make sure that you have the latest version of iTunes. If you’re using Windows or macOS Mojave or earlier, your device will show in the upper-left corner of the iTunes window. If you don’t see your device on your computer, learn what to do.

If you have multiple devices connected to your computer, click the device icon, then choose your device from the menu.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Use iTunes to share files between your computer and your iOS or iPadOS device

You can copy files between your computer and apps on your iOS or iPadOS device using File Sharing.

Before you begin

Instead of File Sharing, consider using iCloud Drive, Handoff, or AirDrop to keep your documents up to date across all of your devices.

iCloud Drive lets you securely access all of your documents from your iPhone, iPad, iPod touch, Mac, or PC. No matter which device you’re using, you’ll always have the most up to date documents when and where you need them.

With Handoff, you can start a document, email, or message on one device and pick up where you left off from another device. Handoff works with Apple apps such as Mail, Safari, Maps, Messages, Reminders, Calendar, Contacts, Pages, Numbers, and Keynote. Some third-party apps are also compatible.

AirDrop helps you share photos, videos, websites, locations, and more with other nearby Apple devices.

What you need for File Sharing

• The latest version of iTunes.
• The latest version of macOS or an up-to-date version of Windows 7 or later.
• An iPhone, iPad, or iPod touch with the latest version of iOS or iPadOS.
• An iOS or iPadOS app that works with File Sharing.

See which of your iOS and iPadOS apps can share files with your computer

1. Open iTunes on your Mac or PC.
2. Connect your iPhone, iPad, or iPod touch to your computer using the USB cable that came with your device.
3. Click your device in iTunes. Get help if you can’t find it.
   
4. In the left sidebar, click File Sharing.
   
5. Select an app to see which files are available for sharing in that app on your device. If you don’t see a File Sharing section, your device has no file-sharing apps.
   

Copy files from your computer to your iOS or iPadOS app

1. In iTunes, select the app from the list in the File Sharing section.
2. Drag and drop files from a folder or window onto the Documents list to copy them to your device.
   You can also click Add in the Documents list in iTunes, find the file or files you want to copy from your computer, and then click Add. iTunes copies these files to the app on your device. Choose only files that will work with the app. Check the app’s user guide to learn which kinds of files will work.
   

Copy files from an iOS or iPadOS app to your computer

1. In iTunes, select the app from the list in the File Sharing section.
2. Drag and drop files from the Documents list to a folder or window on your computer to copy them to your computer.
   You can also select the file or files that you want to copy to your computer from the Documents list and click «Save» then find the folder on your computer to which you want to copy the files and click Save.
   

Open shared files

On your iOS device, you can open the files from your computer with the app that you chose for File Sharing.

You can’t access these files from other apps or locations on your device. You can see the list of files in the File Sharing section of iTunes when your device is connected to your computer.

Back up shared files

When iCloud (or iTunes) backs up your device, it backs up your shared files as well.

If you delete an app with shared files from your iOS device, you also delete those shared files from your device and your iCloud or iTunes backup. To avoid losing shared files, copy the files to your computer before deleting the app from your iOS device.

Delete a shared file from your iOS device

To delete a file you copied to an iOS or iPadOS app using File Sharing, follow these steps:

1. Open iTunes on your Mac or PC.
2. Connect your iPhone, iPad, or iPod touch to your computer using the USB cable that came with your device.
3. Select your device in iTunes. Get help if you can’t find it.
4. Select the app from the list in the File Sharing section.
5. Select the file that you want to delete in the Documents list, then press the Delete key on your keyboard.
6. When iTunes asks you to confirm, click Delete.
   

There might be other ways to delete files from an app. Read your app’s user guide to find out more.

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Use Switch Control on your device to control another Apple device

With Use Other Devices for Switch Control, you can control your other Apple devices remotely on the same Wi-Fi network without adjusting any switch connections. This enables you to navigate your Mac or Apple TV with the same switch setup that you use to control your iPhone.

Use your iPhone, iPad, or iPod touch to control another device

1. Connect your devices to the same Wi-Fi network.
2. Sign in to iCloud with the same Apple ID on both devices.
   • If you want to control a Mac, choose Apple menu  > System Preferences on your computer.
   • Select Accessibility. In the sidebar, choose Switch Control.
   • Check the checkbox next to «Allow platform switching to control your computer.»
3. If you haven’t already, turn on Switch Control on your iPhone, iPad, or iPod touch.
4. Use your switch to navigate the Switch Control menu. Select Device.
   
5. Select Use Other Device.
   
6. Select the device that you want to control, then select Connect. Now you can use the switch connected to your iPhone, iPad, or iPod touch to control the other device.

Use your Mac to control another device

1. Connect your devices to the same Wi-Fi network.
2. Sign in to iCloud with the same Apple ID on both devices.
3. If you haven’t already, turn on Switch Control on your Mac.
4. Use your switch to navigate the Switch Control Home panel. Choose Devices.
   
5. Select the device that you want to control, then select Connect. Now you can use the switch connected to your Mac to control the other device.

Stop controlling another device

To stop controlling another device, press and hold your switch for ten seconds. Your switch will control the original device again.

You can also follow these steps:

Stop controlling a Mac

1. Use your switch to navigate the Switch Control Home panel. Choose Devices.
2. Select Disconnect. Your switch will control the original device again.

Stop controlling an iPhone, iPad, or iPod touch

1. Use your switch to navigate the Switch Control menu. Select Device.
2. Select Stop Using Device. Your switch will control the original device again.
   

Turn off Switch Control

If you’d like to turn off Switch Control entirely, follow these steps for your device:

Turn off Switch Control on an iPhone, iPad, or iPod touch

Use your switch to navigate to Settings > Accessibility > Switch Control, and turn the setting off.

You can also triple-click the Home button or the Side button on certain models at any time to exit Switch Control.

Turn off Switch Control on a Mac

Use your switch to navigate to System Preferences > Accessibility > Switch Control, and deselect Enable Switch Control.

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