Iphone did you know

If you forgot your iPhone passcode

Forgot your iPhone passcode? Learn how to get your iPhone into recovery mode so you can erase it and set it up again.

If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. If you can’t remember your passcode when you try again, you need to use a computer to put your iPhone in recovery mode. This process deletes your data and settings, including your passcode, giving you access to set up your iPhone again.

After you erase your iPhone, you can restore your data and settings from backup. If you didn’t back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud.

Step 1: Make sure that you have a computer (Mac or PC)

This process requires a Mac or PC. If you’re using a PC, make sure that it has Windows 8 or later, and that iTunes is installed. You also need the cable that came with your iPhone, or another compatible cable, to connect your iPhone to the computer.

If you don’t have a computer and you can’t borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.

Step 2: Turn off your iPhone

1. Unplug your iPhone from the computer if it’s connected.
2. Turn off your iPhone using the method for your iPhone model:
   • iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus: Press and hold both the Side button and the Volume down button until the power off slider appears.
     
   • iPhone 7 and iPhone 7 Plus: Press and hold the Side button until the power off slider appears.
     
   • iPhone SE (1st generation), and iPhone 6s and earlier: Press and hold the Side (or Top) button until the power off slider appears.
     
3. Drag the slider to turn off your iPhone, then wait a minute to make sure that it turns off completely.

Step 3: Put your iPhone in recovery mode

1. Get ready by finding the button on your iPhone that you’ll need to hold in the next step:
   • iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus use the Side button.
   • iPhone 7 and iPhone 7 Plus use the Volume down button.
   • iPhone SE (1st generation), and iPhone 6s and earlier use the Home button.
2. Press and hold the correct button for your iPhone while immediately connecting your iPhone to the computer. Don’t let go of the button.
3. Keep holding the button until you see the recovery mode screen on your iPhone, then let go.
   
   If you see the passcode screen, you need to turn off your iPhone and start again.

If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support.

Step 4: Restore your iPhone

1. Locate your iPhone in the Finder or in iTunes on the computer that it’s connected to. (Learn how to find your connected iPhone.)
2. Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then turn off your iPhone and start again.
   
3. Wait for the process to finish.
4. Disconnect your iPhone from the computer, then set up and use your iPhone.

Need more help?

If you can’t complete any of these steps, if you’re still prompted for a passcode, or if you need any other assistance, contact Apple Support.

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Identify your iPhone model

Learn how to identify your iPhone model by its model number and other details.

Find the model number

Learn how to find the model number of your iPhone. Then find the model number in the list below.

iPhone 13 Pro Max

Year introduced: 2021
Capacity: 128 GB, 256 GB, 512 GB, 1 TB
Colors: Graphite, gold, silver, sierra blue
Model numbers: A2484 (United States), A2641 (Canada, Japan, Mexico, Saudi Arabia), A2644 (mainland China, Hong Kong, Macao), A2645 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2643 (other countries and regions)

Details: iPhone 13 Pro Max has a 6.7-inch 1 all-screen Super Retina XDR display with ProMotion. The back is textured matte glass, and there’s a flat-edge stainless steel band around the frame. The side button is on the right side of the device. There are three 12 MP cameras on the back: Ultra Wide, Wide, and Telephoto. There’s a LiDAR Scanner on the back. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 13 Pro

Year introduced: 2021
Capacity: 128 GB, 256 GB, 512 GB, 1 TB
Colors: Graphite, gold, silver, sierra blue
Model numbers: A2483 (United States), A2636 (Canada, Japan, Mexico, Saudi Arabia), A2639 (mainland China, Hong Kong, Macao), A2640 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2638 (other countries and regions)

Details: iPhone 13 Pro has a 6.1-inch 1 all-screen Super Retina XDR display with ProMotion. The back is textured matte glass, and there’s a flat-edge stainless steel band around the frame. The side button is on the right side of the device. There are three 12 MP cameras on the back: Ultra Wide, Wide, and Telephoto. There’s a LiDAR Scanner on the back. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 13

Year introduced: 2021
Capacity: 128 GB, 256 GB, 512 GB
Colors: (PRODUCT)RED, starlight, midnight, blue, pink
Model numbers: A2482 (United States), A2631 (Canada, Japan, Mexico, Saudi Arabia), A2634 (mainland China, Hong Kong, Macao), A2635 (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2633 (other countires and regions)

Details: iPhone 13 has a 6.1-inch 1 all-screen Super Retina XDR display. The back is glass, and there’s a flat-edged anodized aluminum band around the frame. The side button is on the right side of the device. There are two 12 MP cameras on the back: Ultra Wide and Wide. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 13 mini

Year introduced: 2021
Capacity: 128 GB, 256 GB, 512 GB
Colors: (PRODUCT)RED, starlight, midnight, blue, pink
Model numbers: A2481 (United States), A2626 (Canada, Japan, Mexico, Saudi Arabia), A2629 (mainland China), A2630 (Armenia, Belarus, Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia), A2628 (other countries and regions)

Details: iPhone 13 mini has a 5.4-inch 1 all-screen Super Retina XDR display. The back is glass, and there’s a flat-edged anodized aluminum band around the frame. The side button is on the right side of the device. There are two 12 MP cameras on the back: Ultra Wide and Wide. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 12 Pro Max

Year introduced: 2020
Capacity: 128, 256, 512 GB
Colors: Silver, graphite, gold, pacific blue
Model numbers: A2342 (United States), A2410 (Canada, Japan), A2412 (China mainland, Hong Kong, Macao), A2411 (other countries and regions)

Details: iPhone 12 Pro Max has a 6.7-inch 1 all-screen Super Retina XDR display. The back is textured matte glass, and there’s a flat-edge stainless steel band around the frame. The side button is on the right side of the device. There are three 12 MP cameras on the back: Ultra Wide, Wide, and Telephoto. There’s a LiDAR Scanner on the back. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 12 Pro

Year introduced: 2020
Capacity: 128, 256, 512 GB
Colors: Silver, graphite, gold, pacific blue
Model numbers: A2341 (United States), A2406 (Canada, Japan), A2408 (China mainland, Hong Kong, Macao), A2407 (other countries and regions)

Details: iPhone 12 Pro has a 6.1-inch 1 all-screen Super Retina XDR display. The back is textured matte glass, and there’s a flat-edge stainless steel band around the frame. The side button is on the right side of the device. There are three 12 MP cameras on the back: Ultra Wide, Wide, and Telephoto. There’s a LiDAR Scanner on the back. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 12

Year introduced: 2020
Capacity: 64, 128, 256 GB
Colors: Black, white, (PRODUCT)RED, green, blue, purple
Model numbers: A2172 (United States), A2402 (Canada, Japan), A2404 (China Mainland, Hong Kong, Macao), A2403 (other countries and regions)

Details: iPhone 12 has a 6.1-inch 1 all-screen Super Retina XDR display. The back is glass, and there’s a flat-edged anodized aluminum band around the frame. The side button is on the right side of the device. There are two 12 MP cameras on the back: Ultra Wide and Wide. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 12 mini

Year introduced: 2020
Capacity: 64, 128, 256 GB
Colors: Black, white, (PRODUCT)RED, green, blue, purple
Model numbers: A2176 (United States), A2398 (Canada, Japan), A2400 (China mainland), A2399 (other countries and regions)

Details: iPhone 12 mini has a 5.4-inch 1 all-screen Super Retina XDR display. The back is glass, and there’s a flat-edged anodized aluminum band around the frame. The side button is on the right side of the device. There are two 12 MP cameras on the back: Ultra Wide and Wide. There’s a Dual-LED True Tone flash on the back and a SIM tray on the left side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone SE (2nd generation)

Year introduced: 2020
Capacity: 64, 128, 256 GB
Colors: White, black, (PRODUCT)RED
Model numbers: A2275 (Canada, United States), A2298 (China mainland), A2296 (other countries and regions)

Details: The display is 4.7 inches (diagonal). The glass front is flat with curved edges. The back is glass, and there’s an anodized aluminum band around the frame. The side button is on the right side of the device. The device has a solid-state Home button with Touch ID. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 11 Pro

Year introduced: 2019
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold, midnight green
Model numbers: A2160 (Canada, United States), A2217 (China mainland, Hong Kong, Macao), A2215 (other countries and regions)

Details: iPhone 11 Pro has a 5.8-inch 1 all-screen Super Retina XDR display. The back is textured matte glass, and there’s a stainless steel band around the frame. The side button is on the right side of the device. There are three 12 MP cameras on the back: Ultra Wide, Wide, and Telephoto. There’s a Dual-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 11 Pro Max

Year introduced: 2019
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold, midnight green
Model numbers: A2161 (Canada, United States), A2220 (China mainland, Hong Kong, Macao), A2218 (other countries and regions)

Details: iPhone 11 Pro Max has a 6.5-inch 1 all-screen Super Retina XDR display. The back is textured matte glass, and there’s a stainless steel band around the frame. The side button is on the right side of the device. There are three 12 MP cameras on the back: Ultra Wide, Wide, and Telephoto. There’s a Dual-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 11

Year introduced: 2019
Capacity: 64, 128, 256 GB
Colors: Purple, green, yellow, black, white, (PRODUCT)RED
Model numbers: A2111 (Canada, United States), A2223 (China mainland, Hong Kong, Macao), A2221 (other countries and regions)

Details: iPhone 11 has a 6.1-inch 1 Liquid Retina display. The back is glass, and there’s an anodized aluminum band around the frame. The side button is on the right side of the device. There are two 12 MP cameras on the back: Ultra Wide and Wide. There’s a Dual-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone XS

Year introduced: 2018
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold
Model numbers: A1920, A2097, A2098 (Japan), A2099, A2100 (China mainland)

Details: iPhone XS has a 5.8-inch 1 all-screen Super Retina display. The back is glass, and there’s a stainless steel band around the frame. The side button is on the right side of the device. There are 12 MP wide-angle and telephoto cameras on the back. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone XS Max

Year introduced: 2018
Capacity: 64, 256, 512 GB
Colors: Silver, space gray, gold
Model numbers: A1921, A2101, A2102 (Japan), A2103, A2104 (China mainland)

Details: iPhone XS Max has a 6.5-inch 1 all-screen Super Retina display. The back is glass, and there’s a stainless steel band around the frame. The side button is on the right side of the device. There are 12 MP wide-angle and telephoto cameras on the back. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. 3 The IMEI is etched on the SIM tray.

iPhone XR

Year introduced: 2018
Capacity: 64, 128, 256 GB
Colors: Black, white, blue, yellow, coral, (PRODUCT)RED
Model numbers: A1984, A2105, A2106 (Japan), A2107, A2108 (China mainland)

Details: iPhone XR has a 6.1-inch 1 Liquid Retina display. The back is glass, and there’s an anodized aluminum band around the frame. The side button is on the right side of the device. There is a 12 MP wide-angle camera on the back. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone X

Year introduced: 2017
Capacity: 64, 256 GB
Colors: Silver, space gray
Model numbers: A1865, A1901, A1902 (Japan 2 )

Details: iPhone X has a 5.8-inch 1 all-screen Super Retina display. The back is glass, and there’s a stainless steel band around the frame. The side button is on the right side of the device. There are 12 MP wide-angle and telephoto cameras on the back. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 8

Year introduced: 2017
Capacity: 64, 128, 256 GB
Colors: Gold, silver, space gray, (PRODUCT)RED
Model numbers: A1863, A1905, A1906 (Japan 2 )

Details: The display is 4.7 inches (diagonal). The glass front is flat with curved edges. The back is glass, and there’s an anodized aluminum band around the frame. The side button is on the right side of the device. The device has a solid-state Home button with Touch ID. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 8 Plus

Year introduced: 2017
Capacity: 64, 128, 256 GB
Colors: Gold, silver, space gray, (PRODUCT)RED
Model numbers: A1864, A1897, A1898 (Japan 2 )

Details: The display is 5.5 inches (diagonal). The glass front is flat with curved edges. The back is glass, and there’s an anodized aluminum band around the frame. The side button is on the right side of the device. The device has a solid-state Home button with Touch ID. There are 12 MP wide-angle and telephoto cameras on the back. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 7

Year introduced: 2016
Capacity: 32, 128, 256 GB
Colors: Black, jet black, gold, rose gold, silver, (PRODUCT)RED
Model number on the back cover: A1660, A1778, A1779 (Japan 4 )

Details: The display is 4.7 inches (diagonal). The glass front is flat with curved edges. The back is anodized aluminum. The Sleep/Wake button is on the right side of the device. The device has a solid-state Home button with Touch ID. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 7 Plus

Year introduced: 2016
Capacity: 32, 128, 256 GB
Colors: Black, jet black, gold, rose gold, silver, (PRODUCT)RED
Model number on the back cover: A1661, A1784, A1785 (Japan 4 )

Details: The display is 5.5 inches (diagonal). The glass front is flat with curved edges. The back is anodized aluminum. The Sleep/Wake button is on the right side of the device. The device has a solid-state Home button with Touch ID. There are dual 12 MP cameras on the back. There’s a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 6s

Year introduced: 2015
Capacity: 16, 32, 64, 128 GB
Colors: Space gray, silver, gold, rose gold
Model number on the back cover: A1633, A1688, A1700

Details: The display is 4.7 inches (diagonal). The glass front is flat with curved edges. The back is anodized aluminum with a laser-etched «S». The Sleep/Wake button is on the right side of the device. The Home button has Touch ID. There’s a True Tone LED flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 6s Plus

Year introduced: 2015
Capacity: 16, 32, 64, 128 GB
Colors: Space gray, silver, gold, rose gold
Model number on the back cover: A1634, A1687, A1699

Details: The display is 5.5 inches (diagonal). The front is flat with curved edges and is made of glass. The back is anodized aluminum with a laser-etched «S». The Sleep/Wake button is on the right side of the device. The Home button has Touch ID. There’s a True Tone LED flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

iPhone 6

Year introduced: 2014
Capacity: 16, 32, 64, 128 GB
Colors: Space gray, silver, gold
Model number on the back cover: A1549, A1586, A1589

Details: The display is 4.7 inches (diagonal). The front is flat with curved edges and is made of glass. The back is anodized aluminum. The Sleep/Wake button is on the right side of the device. The Home button has Touch ID. There’s a True Tone LED flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the back cover.

iPhone 6 Plus

Year introduced: 2014
Capacity: 16, 64, 128 GB
Colors: Space gray, silver, gold
Model number on the back cover: A1522, A1524, A1593

Details: The display is 5.5 inches (diagonal). The front has curved edges and is made of glass. The back is anodized aluminum. The Sleep/Wake button is on the right side of the device. The Home button has Touch ID. There’s a True Tone LED flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the back cover.

iPhone SE (1st generation)

Year introduced: 2016
Capacity: 16, 32, 64, 128 GB
Colors: Space gray, silver, gold, rose gold
Model number on the back cover: A1723, A1662, A1724

Details: The display is 4 inches (diagonal). The glass front is flat. The back is anodized aluminum with matte chamfered edges and a stainless steel inset logo. The Sleep/Wake button is on the top of the device. The Home button has Touch ID. There’s a True Tone LED flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the back cover.

iPhone 5s

Year introduced: 2013
Capacity: 16, 32, 64 GB
Colors: Space gray, silver, gold
Model number on the back cover: A1453, A1457, A1518, A1528,
A1530, A1533

Details: The front is flat and made of glass. The back is anodized aluminum. The Home button contains Touch ID. There’s a True Tone LED flash on the back and a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the back cover.

iPhone 5c

Year introduced: 2013
Capacity: 8, 16, 32 GB
Colors: White, blue, pink, green, yellow
Model number on the back cover: A1456, A1507, A1516, A1529, A1532

Details: The front is flat and made of glass. The back is hard-coated polycarbonate (plastic). There’s a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the back cover.

iPhone 5

Year introduced: 2012
Capacity: 16, 32, 64 GB
Colors: Black and white
Model number on the back cover: A1428, A1429, A1442

Details: The front is flat and made of glass. The back is anodized aluminum. There’s a SIM tray on the right side that holds a «fourth form factor» (4FF) nano-SIM card. The IMEI is etched on the back cover.

iPhone 4s

Year introduced: 2011
Capacity: 8, 16, 32, 64 GB
Colors: Black and white
Model number on the back cover: A1431, A1387

Details: The front and back are flat and made of glass, and there’s a stainless steel band around the edges. The volume up and down buttons are marked with a «+» and «-» sign. There’s a SIM tray on the right side that holds a «third form factor» (3FF) micro-SIM card.

iPhone 4

Year introduced: 2010 (GSM), 2011 (CDMA)
Capacity: 8, 16, 32 GB
Colors: Black and white
Model number on the back cover: A1349, A1332

Details: The front and back are flat and made of glass, and there’s a stainless steel band around the edges. The volume up and down buttons are marked with a «+» and «-» sign. There’s a SIM tray on the right side that holds a «third form factor» (3FF) micro-SIM card. The CDMA model has no SIM tray.

iPhone 3GS

Year introduced: 2009
Capacity: 8, 16, 32 GB
Colors: Black and white
Model number on the back cover: A1325, A1303

Details: The back housing is made of plastic. The imprint on the back case is the same bright and shiny silver as the Apple logo. There’s a SIM tray on the top side that holds a «second form factor» (2FF) mini-SIM. The serial number is printed on the SIM tray.

iPhone 3G

Year introduced: 2008, 2009 (China mainland)
Capacity: 8, 16 GB
Model number on the back cover: A1324, A1241

Details: The back housing is made of plastic. The imprint on the back of the phone is less shiny than the Apple logo above it. There’s a SIM tray on the top side that holds a «second form factor» (2FF) mini-SIM. The serial number is printed on the SIM tray.

iPhone

Year introduced: 2007
Capacity: 4, 8, 16 GB
The model number on the back case is A1203.

Details: The back housing is made of anodized aluminum. There’s a SIM tray on the top side that holds a «second form factor» (2FF) mini-SIM. The serial number is etched in the back case.

1. The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.42 inches (iPhone 12 mini), 5.85 inches (iPhone X, iPhone XS, and iPhone 11 Pro), 6.06 inches (iPhone 12 Pro, iPhone 12, iPhone 11, and iPhone XR), 6.46 inches (iPhone XS Max and iPhone 11 Pro Max), and 6.68 inches (iPhone 12 Pro Max) diagonally. Actual viewable area is less.
2. Models A1902, A1906, and A1898 support LTE bands in Japan.
3. In China mainland, Hong Kong, and Macau, the SIM tray on iPhone XS Max can hold two nano-SIM cards.
4. iPhone 7 and iPhone 7 Plus models sold in Japan—A1779 and A1785—contain FeliCa for payment and transit with Apple Pay.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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