Iphone from the back

Back up and restore your iPhone or iPad to your Mac or to iCloud

One of the best ways of safeguarding the information on an iPhone or iPad against damage or loss is backing up or copying your files and settings to either your Mac or to iCloud. Backing up is also useful if you get a new device and want to transfer your previous settings to it.

After you back up your device, you can use the backup to restore the information on your device whenever needed. If your device has issues that can’t be fixed by restoring from a backup, you can also restore your device to its factory settings and then restore a recent backup to see if that fixes the problem.

Back up your device

Connect your device to your Mac.

You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.

In the Finder on your Mac, select the device in the Finder sidebar.

If you connect your device to your Mac using a USB cable and can’t see the device in the Finder sidebar, see If your device doesn’t appear in the sidebar.

Click General in the button bar.

To select backup options, do any of the following:

Select the “Back up your most important data on your [device] to iCloud” button to store backup data on iCloud and not on your Mac.

Select the “Back up all the data on your [device] to this Mac” to store backups on your Mac.

Select the “Encrypt local backup” tickbox to encrypt your backup data and protect it with a password. To change your password later, click Change Password.

Click Back Up Now.

Restore your device from a backup

If your device has an issue, you can use a recent backup to restore the information on the device.

Connect your device to your Mac.

You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.

In the Finder on your Mac, select the device in the Finder sidebar.

Click General in the button bar.

Click Restore Backup.

Click the Backup pop-up menu, choose the backup you want to restore to the device, then click Restore.

If your backup is encrypted, you must enter the password before restoring your files and settings.

Restore your device to its factory settings

You can reinstall the software originally on your device and restore it to its factory settings. You might need to do this if you’re having problems with the device (for example, if it freezes or crashes frequently) of if you’re getting ready to sell or give it away.

Important: Restoring a device to its factory settings deletes all your information and settings. However, before doing so, your Mac backs up your device. You can use this backup to restore your information and settings on the device.

Note: You must turn off the Find My app in iCloud Settings on your device before you can restore your device.

Connect your device to your Mac using a USB or USB-C cable.

You can’t restore your device using a Wi-Fi connection.

In the Finder on your Mac, select the device in the Finder sidebar.

Click General in the button bar.

Click “Restore [device]”, then follow the onscreen instructions.

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Backup methods for iPhone, iPad, and iPod touch

A backup allows you to copy and save the information from your iPhone, iPad, or iPod touch. If you replace your device, you can use a backup to transfer your information to a new device.

Decide which method is best for you

In case you ever need an alternative backup, you can back up your device using iCloud and also using your computer. Learn how to back up your device or restore your device from a backup.

iCloud

• Stores backups in iCloud
• Offers up to 2TB of storage (with an Apple One Premier plan, you can get up to 4TB)
• Always encrypts your backups
• Lets you create and use backups from anywhere with Wi-Fi

Computer

• Stores backups on your Mac or PC
• Storage depends on your Mac or PC’s available space
• Offers encrypted backups (off by default)
• Lets you create and use backups from your Mac or PC

iCloud backups

With a Wi-Fi network connection, you can back up your device using iCloud. You don’t need to plug your device into a computer to back up with iCloud.

iCloud backups include nearly all data and settings stored on your device. iCloud backups don’t include:

• Data that’s already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data
• Data stored in other cloud services, like Gmail and Exchange mail
• Apple Mail data
• Apple Pay information and settings
• Face ID or Touch ID settings
• iCloud Music Library and App Store content (If it’s still available in the iTunes, App, or Apple Books store, you can tap to re-download your already purchased content.)

When you use Messages in iCloud, Health data on iOS 12, or Voice Memos, your content is automatically stored in iCloud. If you turn on iCloud Photos, your content is also automatically stored in iCloud.

Backups from your computer

A computer backup of your device, which is not the same as a sync, includes almost all of your device’s data and settings. A backup from a computer doesn’t include:

• Content from the iTunes and App Stores, or PDFs downloaded directly to Apple Books
• Content synced from Finder or iTunes, like imported MP3s or CDs, videos, books, and photos
• Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
• Face ID or Touch ID settings
• Apple Pay information and settings
• Apple Mail data
• Activity, Health, and Keychain data (to back up this content, you’ll need to use Encrypted Backup in iTunes.)

Can I use my device’s backup for another kind of device, like an iPhone backup for an iPad?

You can restore a device from a backup of another kind of device, like using an iPad backup for an iPhone, but certain types of content won’t transfer. This content includes photos, Messages and attachments in Messages, Voice Memos, and apps that aren’t compatible with the device that you’re setting up. For example, apps compatible only with iPad won’t transfer to your iPhone.

If your devices use iCloud and Messages in iCloud, your iMessages and text (SMS) and multimedia (MMS) messages are automatically stored in iCloud.

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Locate backups of your iPhone, iPad, and iPod touch

Find a list of your iOS or iPadOS backups on your Mac, PC, and iOS or iPadOS device. Learn how to delete backups, copy them, and more.

Find backups stored on Mac or PC

Delete or copy backups stored on Mac or PC

Find and manage backups stored in iCloud

Find backups stored on your Mac or PC

To avoid ruining any of your backup files, here’s what you should know:

• The Finder and iTunes save backups to a Backup folder. The location of the Backup folder varies by operating system. Though you can copy the Backup folder, you should never move it to a different folder, external drive, or network drive.
• Don’t edit, relocate, rename, or extract content from your backup files, because these actions might ruin the files. For example, to restore from a relocated backup file, you need to move it back or the file won’t work. Backups serve as a safe copy of your entire device. So while you might be able to view or access a backup file’s contents, the contents usually aren’t stored in a format that you can read.

Search for the backup folder on your Mac

To find a list of your backups:

1. Click the magnifier icon in the menu bar.
2. Type or copy and paste this:

/Library/Application Support/MobileSync/Backup/

Press Return.

To find a specific backup:

1. On a Mac with macOS Catalina 10.15 or later, open the Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes. Click your device.
2. In the Finder, under the General tab, click Manage Backups to see a list of your backups. From here, you can right-click on the backup that you want, then choose Show in Finder, or you can select Delete or Archive. In iTunes, choose Preferences, then click Devices. From here, you can right-click on the backup that you want, then choose Show in Finder, or you can select Delete or Archive.
   
3. Click OK when you’re finished.

Search for the backup folder on Windows 7, 8, or 10

1. Find the Search bar:
   • In Windows 7, click Start.
   • In Windows 8, click the magnifying glass in the upper-right corner.
   • In Windows 10, click the Search bar next to the Start button.
2. In the Search bar, enter %appdata%. If you don’t see your backups, enter %USERPROFILE%.
3. Press Return.
4. Double-click these folders: «Apple» or «Apple Computer» > MobileSync > Backup.

Delete or copy backups on your Mac or PC

Don’t edit, relocate, rename, or extract content from your backup files, because these actions might ruin the files. Use the following sections to make copies of your backups or delete backups that you no longer need.

Copy backups to another location

If you need copies of your backups, you can find the Backup folder and copy the entire folder (not just part of it) to another place, like an external drive or network-storage location.

When you use Time Machine, it automatically copies your Backup folder when you back up the Home folder on your Mac.

Delete backups

1. On a Mac with macOS Catalina 10.15 or later, open the Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes. Click your device.
2. In the Finder, under the General tab, click Manage Backups to see a list of your backups. From here, you can right-click on the backup that you want, then select Delete or Archive. In iTunes, choose Preferences, then click Devices. From here, you can right-click on the backup that you want, then choose Delete or Archive. Click OK when you’re finished.
3. Click Delete Backup, then confirm.
   

Locate and manage backups stored in iCloud

If you use iCloud Backup, you won’t find a list of your backups on iCloud.com. Here’s how to find your iCloud backups on your iOS or iPadOS device, Mac, or PC.

On your iPhone, iPad, or iPod touch:

• Using iOS 11 or later and iPadOS, go to Settings > [your name] > iCloud > Manage Storage > Backups.
• Using iOS 10.3, go to Settings > [your name] > iCloud. Tap the graph that shows your iCloud usage, then tap Manage Storage.

Tap a backup to see more details about it, choose which information to back up, or delete the backup.

You can choose which content to back up only from the Settings menu of the device that stores that content. For example, while you can view your iPad backup from your iPhone, you can choose which iPad content to back up only from the Settings menu of your iPad.

On a Mac with macOS Catalina 10.15 or later:

1. Choose Apple () menu > System Preferences.
2. Click Apple ID.
3. Click iCloud.
4. Click Manage.
5. Select Backups.

On a Mac with macOS Mojave 10.14 or earlier:

1. Choose Apple () menu > System Preferences.
2. Click iCloud.
3. Click Manage.
4. Select Backups.

1. Open iCloud for Windows
2. Click Storage.
3. Select Backup.

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