Iphone one earbud no sound

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If you can’t hear a person’s voice clearly, hear crackling, hear static, or have issues with sound quality, learn what to do.

Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device’s display—so that orange isn’t showing. If you’re using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off.

Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Clean your receivers and speakers

Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it’s blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

Check the sound on your device

Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don’t hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. Contact Apple Support for iPhone, iPad, or iPod touch.

Try making a call

If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can’t hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

FaceTime isn’t available in all countries or regions.

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Question: Q: No sound when using headphones? iPhone 7 7

Ive recently upgraded to an iPhone 7 with latest updates installed and have clear wonderful audio when using the phones speakers, but as soon as any headphones are plugged in, theres nothing, or so faint its pointless. Headphone volume is full blast and phone recognises they are there, and was today told it might be an issue in my iTunes account — where are the settings in iTunes to investigate and does anyone know of a way to fix the inaudibility. Help greatly appreciated!

iPhone 7, iOS 10.0.2

Posted on Oct 1, 2016 5:08 AM

Helpful answers

Hello and welcome to Apple Support Communities, Iarns82.

If I’m understanding your post right, when using headphones with your new iPhone 7, there is either no sound or the sound is very faint. I use headphones with my own iPhone pretty much daily, so I can certainly understand how important it is to get the best sound possible when doing so. I’m very happy to help you out with this.

The first thing I recommend doing is trying the sound with a different pair of headphones. This will help in determining if there is an issue with your headphones, or if the problems is with the iPhone itself. If the same sound issue occurs with a second pair of headphones, let’s check out some settings in your phone:

1. Open your Settings app.
2. Select Music.
3. Enable Sound Check. When enabled, your iPhone will detect when music you’re playing naturally has low volumes and it will adjust accordingly.
4. Check to see if Volume Limit is on. If it is, slide the slider all the way to the right to turn it off.

Next, test out your sound using your headphones. If the issue persists, follow the steps in If your headphones don‘t work with your iPhone, iPad, or iPod touch , specifically this section:

Check for debris, damage, or loose connections

1. Check for debris in the headphone port on your iPhone, iPad or iPod touch.
2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage.
3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that’s clean and dry.
4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection.

After you have gone through those steps, test out your headphones again.

Thanks for using Apple Support Communities.

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Question: Q: Earbuds only have sound from one bud

Are the ear pods with remote and mic only supposed to have sound coming through one earbud?

Posted on Sep 8, 2013 5:18 PM

Did you check mono sound was off and your sound level bar was in the middle?

Posted on Sep 8, 2013 5:58 PM

Helpful answers

The mono was off, but the sound level bar was all the way to the right, I thought that meant L AND R, when I moved the bar to the middle, I have no problem. they both work correctly.

THANK YOU, THANK YOU, THANK YOU!!

Sep 8, 2013 6:08 PM

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No, that would render them broken.

Sep 8, 2013 5:27 PM

Make sure you plugged them in all the way.

Sep 8, 2013 5:27 PM

I just bought them, they’re pushed completely in, I fiddled with the wires as posted from other people and checked the sound settings. The blue bar is completely highlighted from L to R. After reading all the other posts, I think there’s a manufacturer’s problem with the buds themselves. If you have any other suggestions, I’d appreciate them, otherwise I’m taking them back tomorrow.

Thanks for your help.

Sep 8, 2013 5:54 PM

Since I just took them out of the box a couple of hours ago, and after reading all the other posts with the same problem, I think you!re right that they are broke (defective) and they’re going back tomorrow.

Thanks for your help.

Sep 8, 2013 5:57 PM

Did you check mono sound was off and your sound level bar was in the middle?

Sep 8, 2013 5:58 PM

The mono was off, but the sound level bar was all the way to the right, I thought that meant L AND R, when I moved the bar to the middle, I have no problem. they both work correctly.

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Question: Q: Iphone 11 connected but no sound bluetooth earbuds

Hi! I have an Iphone 11 running IOs14 (same issues on 13) I have 3rd party bluetooth earbuds that connect but won’t play sound through them. They work just Fine when connected to my Ipad. I have tried turning off the bluetooth on the Ipad, Removing the devive from both ipad and Iphone restarting the Iphone afterwards. When it recconects same thing. I get a popup showing its connected but no sound. Please help!!

Posted on Sep 25, 2020 9:58 AM

Helpful answers

How I fixed this problem

Apr 15, 2021 2:27 AM

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We understand that your Bluetooth headphones aren’t working with your iPhone as expected, and we’ll gladly take a closer look into what’s going on. It sounds like you’ve already done a lot of great troubleshooting on your own! To clarify, is the iPad using iPadOS 14 as well, or a different OS version?

If so, does the audio output on the iPhone show that it should be playing sound through the earbuds once they’re connected? Here’s how to check, and switch the audio output if need be:

If the output shows the Bluetooth headphones, what happens if you increase the volume level as well?

Let us know what you find!

Oct 1, 2020 7:41 PM

The Ipad is on ios14 as well. On the iphone the headphones connect and pair but I cannot get the audio output to change. The 1st time I used them they worked fine (still do on the ipad) when I used them a second time no audio. That’s when i tried everything I know to troubleshoot, but to no avail. If i try to change the audio output by selecting them in the menu, I get the spinner indicating it’s thinking but ultimately does not «check» the circle. Again no issues using them with the ipad.

Oct 9, 2020 9:27 AM

Thanks so much for following up with us. Are you able to use any other headphones with the iPhone? The steps in the article below should help:

In particular, we’ll want to follow the steps under, «If you can’t hear any sound or if only one side of your headphones works».

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How to Fix No Sound on Your iPhone

Has your iPhone gone silent? Follow these tips to turn on the sound

When you don’t hear any sound on your iPhone, there are several steps you can take to fix the problem. Follow these 13 troubleshooting steps when there’s no sound on your iPhone.

Causes of No Sound on iPhone

The issue may be universal throughout your iPhone, or it may only occur within a single app. The precise issue will likely reveal itself with the corresponding fix. Follow these steps, in order, to remedy the problem and identify its root cause.

How to Fix No Sound on iPhone

Follow these steps in the order presented to get your iPhone working properly again.

Instructions in this article apply to iPhones with iOS 12 or later, but most of these fixes work on earlier versions.

Test the iPhone speaker. Select Settings > Sounds & Haptics. Under Ringers and Alerts, move the slider to the right to increase the volume. If you hear a sound, the iPhone speaker works. If you don’t hear a sound, the device may need a hardware repair.

Unsilence calls on your iPhone. The Ring/Silent switch, also called the Mute switch, has two positions. When the switch is pushed toward the back of the device, the color orange indicates that the switch is set to silent mode. Push the switch toward the screen to enable sound.

Turn off Do Not Disturb. Do Not Disturb mode silences many sounds and alerts. Turn it off if you don’t hear any sound. Open the Settings app, select Do Not Disturb, then move the toggle switch to the Off position.

Disable Bluetooth. When your iPhone is connected to a Bluetooth audio device, it sends sound to the device and not to the speaker on the iPhone. Turn off Bluetooth so that sounds play from the iPhone.

Adjust the volume buttons while in an app. Sometimes the sound volume in an app may be turned down too low to hear. Open an app, such as Music, Podcasts, or any other app that uses sound. Use the hardware volume buttons on the side of the iPhone to turn up the volume.

It may also be that the sound setting in the app is too low. Open the app and navigate to the page with the Play/Pause button. Move the slider to the right to increase the volume.

Check third-party app sound settings. Many third-party apps offer customized volume and mute sound settings. For example, some games offer separate settings for volume, music, sound effects, ambient audio, and more.

In the app, look for audio or sound settings. Turn off any customized mute options, enable audio, and adjust the volume sliders to increase volume. Depending on the app, either move sliders up, move sliders to the right, or tap an icon to make it active.

Check notification settings for the app. Check the iPhone notifications’ sound settings for the app. Some apps, such as Reminders and Messages, let you choose a notification sound. If this sound is set to None, the alert is silent. Choose None and select a sound.

Try headphones. Find the headphones that came with the iPhone. For older iPhone models, plug the headphones into the headset port. For newer iPhone models, plug the headphone into the Lightning port. (The charging cable also connects to this port.) Listen for audio with the headphones while using an app that has audio.

Alternatively, plug in and then remove the headphones, then listen for audio. It could be the iPhone is stuck in headphone mode.

Restart the device. If you still don’t hear any sound, restart the iPhone. To restart, turn the iPhone off and then back on.

Make sure iPhone apps are up to date. In rare cases, the lack of sound may be the result of an app developer error. Go to App Store > Updates to check if an app update is available. If you see only apps in the Updated Recently section, no additional updates are available.

Check for iOS system updates. An iOS update might fix a sound problem. Check for any system software updates from Apple, then download and install the available updates.

Reset all settings. If none of the above steps resolve your sound issue, reset the iPhone settings. This resets the sound, display, and network settings to the iPhone defaults. Go to Settings > General > Reset > Reset All Settings.

Contact Apple Support or make an appointment at an Apple Genius Bar. If none of the above steps works, you may have a hardware problem. Whatever the issue, your only course is to contact Apple.

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