- If your iPhone won’t turn on or is frozen
- If your screen is black or frozen
- On your iPhone 8 or later, including iPhone SE (2nd generation)
- On your iPhone 7 or iPhone 7 Plus
- On your iPhone 6s and earlier, including iPhone SE (1st generation)
- If your iPhone turns on but gets stuck during start up
- iPhone Screen Repair
- Support options
- What to expect
- iPhone screen replacement costs in the United States
- Is your iPhone covered by AppleCare+?
- Genuine parts
- Use AirPlay to stream video or mirror the screen of your iPhone, iPad, or iPod touch
- Stream video from your iPhone, iPad, or iPod touch to a TV
- If video automatically streams to an AirPlay device
- Mirror your iPhone, iPad, or iPod touch to a TV or Mac
- Use Screen Time on your iPhone, iPad, or iPod touch
- Turn on Screen Time
- Set a Screen Time passcode
If your iPhone won’t turn on or is frozen
If your iPhone has a frozen screen, doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.
iPhone screen is black or frozen
iPhone is stuck on the Apple logo
If your screen is black or frozen
Follow the steps for your device.
On your iPhone 8 or later, including iPhone SE (2nd generation)
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo.
- If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
- If your phone still doesn’t turn on, contact Apple Support.
On your iPhone 7 or iPhone 7 Plus
- Press and hold both the side button and the volume down button until you see the Apple logo.
- If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
- If your phone still doesn’t turn on, contact Apple Support.
On your iPhone 6s and earlier, including iPhone SE (1st generation)
- Press and hold both the Home button and the side button or the top button until you see the Apple logo.
- If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
- If your phone still doesn’t turn on, contact Apple Support.
If your iPhone turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
- Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
- Select your iPhone on your computer.
- While your iPhone is connected, follow these steps:
- On your iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.
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iPhone Screen Repair
Accidents happen. If your screen gets cracked, we can help.
Support options
Make an appointment to bring your iPhone into an Apple Authorized Service Provider or the Genius Bar.
Schedule onsite service to have an Apple Authorized Service Provider come to your home or office to complete your device repair. Onsite service is available in select locations and has an additional site-visit fee. This additional fee will be waived if your iPhone is covered by AppleCare+.
When you arrange to send in your iPhone for repair, we’ll send you a box with pre-printed labels to collect your iPhone, and then you can ship it to an Apple Repair Center at your convenience.
Every Apple repair with an Apple Authorized Service Provider, the Genius Bar, or an Apple Repair Center is performed by an Apple-trained technician using Apple precision tools. They deliver high-quality service using only genuine Apple parts, and your repair will be backed by Apple.
What to expect
The Apple Store and many of our Apple Authorized Service Providers offer same-day service for screen replacement. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.
For a smoother repair process, back up your iPhone before service. Be sure you know your Apple ID and password.
iPhone screen replacement costs in the United States
The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, you’ll pay additional costs. If your iPhone is covered by AppleCare+, see the AppleCare+ section.
The out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may offer different prices. Your Apple Authorized Service Provider may also offer onsite service for an additional site-visit fee. This additional fee will be waived if your iPhone is covered by AppleCare+.
iPhone 13 | Screen repair (out of warranty) |
---|---|
iPhone 13 Pro Max | $ 329 |
iPhone 13 Pro | $ 279 |
iPhone 13 | $ 279 |
iPhone 13 mini | $ 229 |
iPhone 12 | Screen repair (out of warranty) |
---|---|
iPhone 12 Pro Max | $ 329 |
iPhone 12 Pro | $ 279 |
iPhone 12 | $ 279 |
iPhone 12 mini | $ 229 |
iPhone 11 | Screen repair (out of warranty) |
---|---|
iPhone 11 Pro Max | $ 329 |
iPhone 11 Pro | $ 279 |
iPhone 11 | $ 199 |
iPhone X | Screen repair (out of warranty) |
---|---|
iPhone XS Max | $ 329 |
iPhone XS | $ 279 |
iPhone X | $ 279 |
iPhone XR | $ 199 |
iPhone 8 | Screen repair (out of warranty) |
---|---|
iPhone 8 Plus | $ 169 |
iPhone 8 | $ 149 |
iPhone 7 | Screen repair (out of warranty) |
---|---|
iPhone 7 Plus | $ 169 |
iPhone 7 | $ 149 |
iPhone 6 | Screen repair (out of warranty) |
---|---|
iPhone 6s Plus | $ 169 |
iPhone 6s | $ 149 |
iPhone 6 Plus | $ 149 |
iPhone 6 | $ 129 |
All fees are in US dollars and are subject to tax. A $ 6.95 shipping fee will be added if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan. Accidental damage isn’t covered by the Apple warranty. If your screen fails due to a manufacturing issue, it may be covered by the Apple warranty, an AppleCare+ plan, or consumer law.
Is your iPhone covered by AppleCare+?
If you have an AppleCare+ plan, you can use it to cover screen repair. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee or deductible, depending on your plan. If you don’t have an AppleCare+ plan, you’ll pay the out-of-warranty fee.
If your device is covered by AppleCare+ and you request onsite service, the additional onsite visit fee will be waived.
iPhone model | Screen repair (AppleCare+ service fee) |
---|---|
All eligible iPhone models | $ 29 |
Additional on-site visit fee (waived) | $ 0 |
Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.
Genuine parts
Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.
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Use AirPlay to stream video or mirror the screen of your iPhone, iPad, or iPod touch
Use AirPlay to stream or share content from your Apple devices to your Apple TV, AirPlay 2-compatible smart TV, or Mac. Stream a video. Share your photos. Or mirror exactly what’s on your device’s screen.
Stream video from iOS or iPadOS
Mirror the screen on your iOS or iPadOS device
Stream video from your iPhone, iPad, or iPod touch to a TV
- Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible smart TV. 1
- Find the video that you want to stream.
- Tap AirPlay . In some apps, you might need to tap a different button first. 2 For example, in the Photos app, tap Share , then tap AirPlay .
- Choose your Apple TV or AirPlay 2-compatible smart TV.
To stop streaming, tap AirPlay in the app that you’re streaming from, then tap your iPhone, iPad, or iPod touch from the list.
1. SharePlay doesn’t support AirPlay 2-compatible smart TVs. To stream video with SharePlay, use an Apple TV.
2. Some video apps might not support AirPlay. If you can’t use AirPlay with a video app, check the App Store on your Apple TV to see if that app is available.
If video automatically streams to an AirPlay device
Your device might automatically stream video to the Apple TV or AirPlay 2-compatible smart TV that you frequently use. If you open a video app and see in the upper-left corner, then an AirPlay device is already selected.
To use AirPlay with a different device, tap , then tap another device. Or tap again to stop streaming with AirPlay.
Mirror your iPhone, iPad, or iPod touch to a TV or Mac
- Connect your iPhone, iPad, or iPod touch to the same Wi-Fi network as your Apple TV, AirPlay 2-compatible smart TV, or Mac. 3
- Open Control Center:
- On iPhone X or later or iPad with iPadOS 13 or later: Swipe down from the upper-right corner of the screen.
- On iPhone 8 or earlier or iOS 11 or earlier: Swipe up from the bottom edge of the screen.
- Tap Screen Mirroring .
- Select your Apple TV, AirPlay 2-compatible smart TV, or Mac from the list.
- If an AirPlay passcode appears on your TV screen or Mac, enter the passcode on your iOS or iPadOS device.
To stop mirroring your iOS or iPadOS device, open Control Center, tap Screen Mirroring, then tap Stop Mirroring. Or press the Menu button on your Apple TV Remote.
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Use Screen Time on your iPhone, iPad, or iPod touch
With Screen Time, you can access real-time reports showing how much time you spend on your iPhone, iPad, or iPod touch. You can also set limits for what you want to manage.
Screen Time lets you know how much time you and your kids spend on apps, websites, and more. This way, you can make more informed decisions about how you use your devices, and set limits if you’d like to. Learn how to use parental controls to manage a child’s device.
Turn on Screen Time
- Go to Settings > Screen Time.
- Tap Turn On Screen Time.
- Tap Continue.
- Select This is My [device] or This is My Child’s [device].
After you turn on Screen Time, you’ll see a report showing how you use your device, apps, and websites. If it’s your child’s device, you can set up Screen Time and create settings on their device or you can use Family Sharing to configure your child’s device from your device. After you set up your child’s device, you can also use Family Sharing to see reports and adjust settings from your device.
With Screen Time, you can also create a dedicated passcode to secure settings, so only you can extend time or make changes. Make sure to choose a passcode that’s different from the passcode that you use to unlock your device. To change or turn off the passcode on your child’s device, go to Settings > Screen Time and tap your child’s name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode.
Set a Screen Time passcode
You can set a passcode so that only you can change Screen Time settings and allow more time when app limits expire. Use this feature to set content and privacy limitations for your child’s device. The steps to set up a Screen Time passcode depend on whether you’re using Family Sharing.
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