Iphone screen from apple

If your iPhone won’t turn on or is frozen

If your iPhone has a frozen screen, doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.

iPhone screen is black or frozen

iPhone is stuck on the Apple logo

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  5. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 7 or iPhone 7 Plus

  1. Press and hold both the side button and the volume down button until you see the Apple logo.
  2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  3. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 6s and earlier, including iPhone SE (1st generation)

  1. Press and hold both the Home button and the side button or the top button until you see the Apple logo.
  2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  3. If your phone still doesn’t turn on, contact Apple Support.

If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Select your iPhone on your computer.
  3. While your iPhone is connected, follow these steps:
    • On your iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

  • On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.
  • On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.
  • Keep holding the buttons until you see the recovery mode screen.
  • When you get the option to restore or update, choose Update.
  • Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.
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    iPhone Screen Repair

    Accidents happen. If your screen gets cracked, we can help.

    Support options

    Make an appointment to bring your iPhone into an Apple Authorized Service Provider or the Genius Bar.

    Schedule onsite service to have an Apple Authorized Service Provider come to your home or office to complete your device repair. Onsite service is available in select locations and has an additional site-visit fee. This additional fee will be waived if your iPhone is covered by AppleCare+.

    When you arrange to send in your iPhone for repair, we’ll send you a box with pre-printed labels to collect your iPhone, and then you can ship it to an Apple Repair Center at your convenience.

    Every Apple repair with an Apple Authorized Service Provider, the Genius Bar, or an Apple Repair Center is performed by an Apple-trained technician using Apple precision tools. They deliver high-quality service using only genuine Apple parts, and your repair will be backed by Apple.

    What to expect

    The Apple Store and many of our Apple Authorized Service Providers offer same-day service for screen replacement. If your technician needs to send your iPhone to an Apple Repair Center, you’ll be notified when it’s ready for pickup.

    For a smoother repair process, back up your iPhone before service. Be sure you know your Apple ID and password.

    iPhone screen replacement costs in the United States

    The repair pricing in this chart applies only to screen damage. If you have any other damage to your iPhone, you’ll pay additional costs. If your iPhone is covered by AppleCare+, see the AppleCare+ section.

    The out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may offer different prices. Your Apple Authorized Service Provider may also offer onsite service for an additional site-visit fee. This additional fee will be waived if your iPhone is covered by AppleCare+.

    iPhone 13 Screen repair (out of warranty)
    iPhone 13 Pro Max $ 329
    iPhone 13 Pro $ 279
    iPhone 13 $ 279
    iPhone 13 mini $ 229
    iPhone 12 Screen repair (out of warranty)
    iPhone 12 Pro Max $ 329
    iPhone 12 Pro $ 279
    iPhone 12 $ 279
    iPhone 12 mini $ 229
    iPhone 11 Screen repair (out of warranty)
    iPhone 11 Pro Max $ 329
    iPhone 11 Pro $ 279
    iPhone 11 $ 199
    iPhone X Screen repair (out of warranty)
    iPhone XS Max $ 329
    iPhone XS $ 279
    iPhone X $ 279
    iPhone XR $ 199
    iPhone 8 Screen repair (out of warranty)
    iPhone 8 Plus $ 169
    iPhone 8 $ 149
    iPhone 7 Screen repair (out of warranty)
    iPhone 7 Plus $ 169
    iPhone 7 $ 149
    iPhone 6 Screen repair (out of warranty)
    iPhone 6s Plus $ 169
    iPhone 6s $ 149
    iPhone 6 Plus $ 149
    iPhone 6 $ 129

    Screen repair (out of warranty) iPhone SE (2nd generation) $ 129 iPhone SE $ 129

    $ 129 iPhone 5c $ 129

    All fees are in US dollars and are subject to tax. A $ 6.95 shipping fee will be added if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan. Accidental damage isn’t covered by the Apple warranty. If your screen fails due to a manufacturing issue, it may be covered by the Apple warranty, an AppleCare+ plan, or consumer law.

    Is your iPhone covered by AppleCare+?

    If you have an AppleCare+ plan, you can use it to cover screen repair. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee or deductible, depending on your plan. If you don’t have an AppleCare+ plan, you’ll pay the out-of-warranty fee.

    If your device is covered by AppleCare+ and you request onsite service, the additional onsite visit fee will be waived.

    iPhone model Screen repair
    (AppleCare+ service fee)
    All eligible iPhone models $ 29
    Additional on-site visit fee (waived) $ 0

    Not sure if you’re covered? Check if you have AppleCare+ coverage by entering your iPhone serial number.

    Genuine parts

    Genuine Apple Parts are critical to a quality repair. Visit an Apple Store or an Apple Authorized Service Provider to make sure you get your product back working the way it should.

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    Use AirPlay to stream video or mirror the screen of your iPhone, iPad, or iPod touch

    Use AirPlay to stream or share content from your Apple devices to your Apple TV, AirPlay 2-compatible smart TV, or Mac. Stream a video. Share your photos. Or mirror exactly what’s on your device’s screen.

    Stream video from iOS or iPadOS

    Mirror the screen on your iOS or iPadOS device

    Stream video from your iPhone, iPad, or iPod touch to a TV

    1. Connect your device to the same Wi-Fi network as your Apple TV or AirPlay 2-compatible smart TV. 1
    2. Find the video that you want to stream.
    3. Tap AirPlay . In some apps, you might need to tap a different button first. 2 For example, in the Photos app, tap Share , then tap AirPlay .
    4. Choose your Apple TV or AirPlay 2-compatible smart TV.

    To stop streaming, tap AirPlay in the app that you’re streaming from, then tap your iPhone, iPad, or iPod touch from the list.

    1. SharePlay doesn’t support AirPlay 2-compatible smart TVs. To stream video with SharePlay, use an Apple TV.

    2. Some video apps might not support AirPlay. If you can’t use AirPlay with a video app, check the App Store on your Apple TV to see if that app is available.

    If video automatically streams to an AirPlay device

    Your device might automatically stream video to the Apple TV or AirPlay 2-compatible smart TV that you frequently use. If you open a video app and see in the upper-left corner, then an AirPlay device is already selected.

    To use AirPlay with a different device, tap , then tap another device. Or tap again to stop streaming with AirPlay.

    Mirror your iPhone, iPad, or iPod touch to a TV or Mac

    1. Connect your iPhone, iPad, or iPod touch to the same Wi-Fi network as your Apple TV, AirPlay 2-compatible smart TV, or Mac. 3
    2. Open Control Center:
      • On iPhone X or later or iPad with iPadOS 13 or later: Swipe down from the upper-right corner of the screen.
      • On iPhone 8 or earlier or iOS 11 or earlier: Swipe up from the bottom edge of the screen.
    3. Tap Screen Mirroring .
    4. Select your Apple TV, AirPlay 2-compatible smart TV, or Mac from the list.
    5. If an AirPlay passcode appears on your TV screen or Mac, enter the passcode on your iOS or iPadOS device.

    To stop mirroring your iOS or iPadOS device, open Control Center, tap Screen Mirroring, then tap Stop Mirroring. Or press the Menu button on your Apple TV Remote.

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    Use Screen Time on your iPhone, iPad, or iPod touch

    With Screen Time, you can access real-time reports showing how much time you spend on your iPhone, iPad, or iPod touch. You can also set limits for what you want to manage.

    Screen Time lets you know how much time you and your kids spend on apps, websites, and more. This way, you can make more informed decisions about how you use your devices, and set limits if you’d like to. Learn how to use parental controls to manage a child’s device.

    Turn on Screen Time

    1. Go to Settings > Screen Time.
    2. Tap Turn On Screen Time.
    3. Tap Continue.
    4. Select This is My [device] or This is My Child’s [device].

    After you turn on Screen Time, you’ll see a report showing how you use your device, apps, and websites. If it’s your child’s device, you can set up Screen Time and create settings on their device or you can use Family Sharing to configure your child’s device from your device. After you set up your child’s device, you can also use Family Sharing to see reports and adjust settings from your device.

    With Screen Time, you can also create a dedicated passcode to secure settings, so only you can extend time or make changes. Make sure to choose a passcode that’s different from the passcode that you use to unlock your device. To change or turn off the passcode on your child’s device, go to Settings > Screen Time and tap your child’s name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode.

    Set a Screen Time passcode

    You can set a passcode so that only you can change Screen Time settings and allow more time when app limits expire. Use this feature to set content and privacy limitations for your child’s device. The steps to set up a Screen Time passcode depend on whether you’re using Family Sharing.

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