Iphone users with android

Move content manually from your Android device to your iPhone, iPad, or iPod touch

Here are some tips for transferring your contacts, photos, music, documents, and more from your Android device to your new iPhone, iPad, or iPod touch.

You can also use the Move to iOS app to automatically transfer your Android content to your new iPhone, iPad, or iPod touch. If you can’t use the app, you can move your content manually instead.

Mail, contacts, and calendars

The software on your iPhone, iPad, or iPod touch works with email providers like Google, Microsoft Exchange, Yahoo, and more, so you can probably keep the email, contacts, and calendars that you have now. To get started, add each of your email accounts to your device. Then go to Settings > Passwords & Accounts.

For help moving your email, contacts, and calendars, contact Apple Support.

Photos and videos

To move photos and videos from your Android device to your iPhone, iPad, or iPod touch, use a computer:

1. Connect your Android to your computer and find your photos and videos. On most devices, you can find these files in DCIM > Camera. On a Mac, install Android File Transfer, open it, then go to DCIM > Camera.
2. Choose the photos and videos that you want to move and drag them to a folder on your computer.
3. Disconnect your Android and connect your iPhone, iPad, or iPod touch to your computer.
4. On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. On your computer, sync your photos to your iPhone, iPad, or iPod touch. You can find your photos and videos on your device in Photos > Albums.

You can also use iCloud Photos to keep your photos and videos in iCloud, so you can access your library from any device, anytime you want.

For help moving your photos and videos, contact Apple Support.

Music

When you switch to an iPhone, iPad, or iPod touch, you can bring your music with you. Just use a computer to transfer the music. If you use a streaming music app, go to the App Store, get the app, then sign in with your user name and password. If you use Apple Music, just sign in on your iPhone, iPad, or iPod touch.

To move music from your Android device to your iPhone, iPad, or iPod touch, use a computer:

1. Connect your Android device to your computer and find your music. On most devices, you can find these files in Music. On a Mac, install Android File Transfer, open it, then go to Music.
2. Select the songs that you want to move and drag them to a folder on your computer.
3. Disconnect your Android device and connect your iPhone, iPad, or iPod touch to your computer.
4. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes and click Songs. On a Mac with macOS Catalina 10.15, open Music.
5. Open the folder where you put your songs and drag them to the Songs section in the Music app or iTunes Library.
6. Select your iPhone, iPad, or iPod touch and click Music. You can choose to sync your entire library or select only the songs or artists that you just added
   
7. Click Sync. You can find your music on your iPhone, iPad, or iPod touch in the Music app.

Books and PDFs

To move eBooks from your Android device, you can either import them to your iPhone, iPad, or iPod touch, or access them through apps like Kindle, Nook, Google Play Books, and others. To access books from an app, go to the App Store, get the app, then sign in with your user name and password.

To move ePub books and PDFs from your Android to your iPhone, iPad, or iPod touch, use a computer:

1. Connect your Android device to your computer and find your books and PDFs. On most devices, you can find these files in Documents. On a Mac, install Android File Transfer, open it, then go to Documents.
2. Select the books and PDFs that you want to move and drag them to a folder on your computer.
3. Disconnect your Android device and connect your iPhone to your computer.
4. On a Mac, drag the books and PDFs into the Books app. On a PC, drag the books and PDFs to iTunes.
5. On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes and sync your ePub books and PDFs. You can find your ePub books and PDFs on your iPhone, iPad, or iPod touch in Books > Library.

For help moving books and PDFs, contact Apple Support.

Documents

If you store documents in the cloud or another service like Dropbox, Google Drive, or Microsoft OneDrive, you can download the app from the App Store, then sign in. You can also bring all your files together with the Files app.

Whether your files are on your iPhone, iPad, or iPod touch, in iCloud Drive, or on another service like Dropbox or Box, you can easily browse, search, and organize your files all in one place.

The apps for Pages, Numbers, and Keynote work with several file types, including Microsoft Office documents. If you don’t use the cloud to transfer your documents, get the apps:

1. Go to the App Store on your iPhone, iPad, or iPod touch and install Pages, Numbers, and Keynote.
2. Connect your Android to your computer and find your documents. On most devices, you can find these files in Documents. On a Mac, install Android File Transfer, open it, then go to Documents.
3. Select the documents that you want to move and drag them to a folder on your computer.
4. On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes and sync your documents to your iPhone, iPad, or iPod touch.

If you need help moving documents, contact Apple Support.

Most apps that you use on your Android device are available in the App Store. Go to the App Store, search for the apps that you have now, and install them.

If you need help with third-party apps and data, contact the app developer.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Move from Android to iPhone, iPad, or iPod touch

Ready to transfer to iOS? Download the Move to iOS app to get help switching from your Android device to your new iPhone, iPad, or iPod touch.

If you can’t use the Google Play Store, learn how to download Move to iOS.

Before you begin

• On your Android device, make sure that Wi-Fi is turned on.
• Plug your new iOS device and your Android device into power.
• Make sure that the content you’re moving, including what’s on your external Micro SD card, will fit on your new iOS device
• If you want to transfer your Chrome bookmarks, update to the latest version of Chrome on your Android device.

Tap Move Data from Android

While you set up your new iOS device, look for the Apps & Data screen. Then tap Move Data from Android. (If you already finished setup, you need to erase your iOS device and start over. If you don’t want to erase, just transfer your content manually.)

Open the Move to iOS app

On your Android device, open the Move to iOS app. If you don’t have the Move to iOS app, you can tap the QR code button on your new iOS device and scan the QR code using the camera on your Android device to open the Google Play Store. Tap Continue, and read the terms and conditions that appear. To continue, tap Agree.

Wait for a code

On your iOS device, tap Continue when you see the Move from Android screen. Then wait for a ten-digit or six-digit code to appear. If your Android device shows an alert that you have a weak internet connection, you can ignore the alert.

Use the code

Enter the code on your Android device.

Connect to a temporary Wi-Fi network

Your iOS device will create a temporary Wi-Fi network. When asked, tap Connect to join that network on your Android device. Then wait for the Transfer Data screen to appear.

Choose your content and wait

On your Android device, select the content that you want to transfer and tap Continue. Then—even if your Android device shows that the process is complete—leave both devices alone until the loading bar that appears on your iOS device finishes. The whole transfer can take a while, depending on how much content you’re moving.

Here’s what gets transferred: contacts, message history, camera photos and videos, photo albums, files and folders, accessibility settings, display settings, web bookmarks, mail accounts, and calendars. If they’re available on both Google Play and the App Store, some of your free apps will also transfer. After the transfer completes, you can download any free apps that were matched from the App Store.

Set up your iOS device

After the loading bar finishes on your iOS device, tap Done on your Android device. Then tap Continue on your iOS device and follow the onscreen steps to finish setup for your iOS device.

Finish up

Make sure that all of your content transferred. Music, books, and PDFs need to be moved over manually.

Need to get the apps that were on your Android device? Go to the App Store on your iOS device to download them.

If you need help with the transfer

• Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won’t transfer.
• On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
• Restart both of your devices and try again.
• On your Android device, turn off your cellular data connection. Then try the transfer again.

If you need help after the transfer

• Get help if Messages doesn’t work as expected after you transfer your content.
• If you don’t see apps from your Android device on your new iOS device, find and download them in the App Store on your new device.
• You might find that only some content transferred and your iOS device ran out of space, or your iOS device might appear full even though the transfer didn’t finish. If so, erase your iOS device and start the transfer again. Make sure that your Android content doesn’t exceed the available space on your iOS device.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Question: Q: Group texts with Android users not staying pinned in iOS 14

I am able to successfully pin messages in the messages app. However I have one pinned that’s a group text with a couple of android users. Don’t know if that’s a factor but it won’t stay pinned to the top. When I scroll down and attempt to re-pin it, the option shows “unpin” like it’s already pinned but it doesn’t show at the top. I can click unpin and try again but it still shows unpin.

[Re-Titled by Moderator]

Posted on Sep 19, 2020 7:55 AM

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I have the same issue. The one that doesn’t go to the top is a mix of iOS and Android users. I have another pinned group text that has two Android users and pins to the top fine.

Sep 19, 2020 8:07 AM

I am experiencing the same issue. Very frustrating as it would be ideal to have this group text pinned as I use it daily.

Sep 21, 2020 1:43 PM

I have the same issue. I have 2 group messages with both android and iPhone users and they won’t stay pinned.

I hope they fix this with an update soon.

Sep 21, 2020 6:57 PM

I am also having this problem with just one group text. I have three total pinned with at least one Android user in them, but only this one keeps unpinning itself and it’s really frustrating because of course it’s the one I use the most everyday while working remotely!

Sep 22, 2020 5:48 PM

Also having this issue. Two group texts with android and iPhone users won’t stay pinned yet I have another group mixed with android and iPhone that does stay pinned. I use these groups daily and it’s very frustrating that they won’t stay pinned. I love this new feature and I hope they fix it. I tried to reboot my phone and that didn’t help. Also, when I hold down on them in the list of messages it says unpin like it knows they are pinned but I can’t unpin and repin either. Hoping for an update soon.

Sep 24, 2020 5:51 PM

Same problem here. One group text with a mix of iOS and Android. The odd thing is when I long-touch that conversation, like others, it gives the option to unpin. But if I use the edit feature in the upper-left corner, that group text gives me the option to pin it. I pin it again and it moves to the top as it should. However when I tap “Done”, it goes right back where it was. I haven’t tried any other group texts.

Sep 25, 2020 5:21 AM

I’m having the same issue as well. A family group text I have is a mix of 5 android users and 1 iPhone (or 5 android and 3 iPhone depending on which group text I’m in). It seems like the group chat with my household members who all have an iPhone will stay pinned, and my grandmothers thread does as well and she has a Samsung. it’s just the mixed thread that keeps unpinning itself.

It seems like it unpins either after not being used for a couple hours or when it’s a new day. I can go right back in and re-pin it no problem, but why should I have to?

Another issue is that it keeps rearranging the pinned conversations that actually DO end up staying, and I have them in a certain order for a reason (one chat is just the adults, one has the kids in it, another is just for us siblings) so you could see how it being rearranged can be an issue when trying to quickly send an urgent text to a certain group of people.

I really hope it gets fixed soon, because it’s a great feature to have. it’s just really unreliable now and it actually takes longer to find and message the right people now than it used to be without it!

and I REALLY REALLY hope that make it to where you can name and set a picture for group chats that are android and iPhone mixed.

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