Iphone with no sound at all

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If you can’t hear a person’s voice clearly, hear crackling, hear static, or have issues with sound quality, learn what to do.

Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device’s display—so that orange isn’t showing. If you’re using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off.

Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.

Clean your receivers and speakers

Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it’s blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

Check the sound on your device

Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don’t hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. Contact Apple Support for iPhone, iPad, or iPod touch.

Try making a call

If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can’t hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

FaceTime isn’t available in all countries or regions.

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How to Fix No Sound on Your iPhone

Has your iPhone gone silent? Follow these tips to turn on the sound

When you don’t hear any sound on your iPhone, there are several steps you can take to fix the problem. Follow these 13 troubleshooting steps when there’s no sound on your iPhone.

Causes of No Sound on iPhone

The issue may be universal throughout your iPhone, or it may only occur within a single app. The precise issue will likely reveal itself with the corresponding fix. Follow these steps, in order, to remedy the problem and identify its root cause.

How to Fix No Sound on iPhone

Follow these steps in the order presented to get your iPhone working properly again.

Instructions in this article apply to iPhones with iOS 12 or later, but most of these fixes work on earlier versions.

Test the iPhone speaker. Select Settings > Sounds & Haptics. Under Ringers and Alerts, move the slider to the right to increase the volume. If you hear a sound, the iPhone speaker works. If you don’t hear a sound, the device may need a hardware repair.

Unsilence calls on your iPhone. The Ring/Silent switch, also called the Mute switch, has two positions. When the switch is pushed toward the back of the device, the color orange indicates that the switch is set to silent mode. Push the switch toward the screen to enable sound.

Turn off Do Not Disturb. Do Not Disturb mode silences many sounds and alerts. Turn it off if you don’t hear any sound. Open the Settings app, select Do Not Disturb, then move the toggle switch to the Off position.

Disable Bluetooth. When your iPhone is connected to a Bluetooth audio device, it sends sound to the device and not to the speaker on the iPhone. Turn off Bluetooth so that sounds play from the iPhone.

Adjust the volume buttons while in an app. Sometimes the sound volume in an app may be turned down too low to hear. Open an app, such as Music, Podcasts, or any other app that uses sound. Use the hardware volume buttons on the side of the iPhone to turn up the volume.

It may also be that the sound setting in the app is too low. Open the app and navigate to the page with the Play/Pause button. Move the slider to the right to increase the volume.

Check third-party app sound settings. Many third-party apps offer customized volume and mute sound settings. For example, some games offer separate settings for volume, music, sound effects, ambient audio, and more.

In the app, look for audio or sound settings. Turn off any customized mute options, enable audio, and adjust the volume sliders to increase volume. Depending on the app, either move sliders up, move sliders to the right, or tap an icon to make it active.

Check notification settings for the app. Check the iPhone notifications’ sound settings for the app. Some apps, such as Reminders and Messages, let you choose a notification sound. If this sound is set to None, the alert is silent. Choose None and select a sound.

Try headphones. Find the headphones that came with the iPhone. For older iPhone models, plug the headphones into the headset port. For newer iPhone models, plug the headphone into the Lightning port. (The charging cable also connects to this port.) Listen for audio with the headphones while using an app that has audio.

Alternatively, plug in and then remove the headphones, then listen for audio. It could be the iPhone is stuck in headphone mode.

Restart the device. If you still don’t hear any sound, restart the iPhone. To restart, turn the iPhone off and then back on.

Make sure iPhone apps are up to date. In rare cases, the lack of sound may be the result of an app developer error. Go to App Store > Updates to check if an app update is available. If you see only apps in the Updated Recently section, no additional updates are available.

Check for iOS system updates. An iOS update might fix a sound problem. Check for any system software updates from Apple, then download and install the available updates.

Reset all settings. If none of the above steps resolve your sound issue, reset the iPhone settings. This resets the sound, display, and network settings to the iPhone defaults. Go to Settings > General > Reset > Reset All Settings.

Contact Apple Support or make an appointment at an Apple Genius Bar. If none of the above steps works, you may have a hardware problem. Whatever the issue, your only course is to contact Apple.

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Question: Q: No sound after iOS 14 update

So I did the update and it was all fine. However as I’ve been trying to use my phone throughout the da, I have had issues with so many things. I would normally just revert back to iOS 13 but I cannot do that as I didn’t back up my phone.

I have no sound — literally non at all. I can’t watch videos, take phone calls, use my apps, etc. I have the sound all the way up and the ringer has been both on and off. I cannot use speaker on calls. I cannot make calls as I can’t hear.when I do get a call it also makes the phone lag and sometimes won’t let me answer.

I’m also having issues with video in apps such as Snapchat and Twitter where the videos will not load or play, but even when they do I have no sound!

I’ve tried the basic solutions such as google, and just turning the phone on and off and restarting it but I’m out of ideas!

Any help would be great as due to personal circumstances phone calls are essential! I can’t make them without sound

Posted on Sep 19, 2020 3:13 PM

Maybe try these things:

settings-about-update

If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker

If you can’t hear a person’s voice clearly, hear crackling, hear static, or have issues with sound quality, learn what to do.

Check your sound settings

If your device has a Ring/Silent switch, move the switch forward—toward the device’s display—so that orange isn’t showing. If you’re using an iPad, you can also swipe down from the top-right corner to view Control Center and make sure that Silent Mode is off.

Open Settings > Do Not Disturb and make sure that Do Not Disturb is off.

Clean your receivers and speakers

Remove all screen protectors, films, or cases from your device. Check the speaker opening to see if it’s blocked or dirty. On iPhone only, make sure that the receiver is not blocked or dirty. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.

Check the sound on your device

Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don’t hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. Contact Apple Support for iPhone, iPad, or iPod touch.

Try making a call

If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can’t hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

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No Sound Coming From Your iPhone? Here Are Some Fixes You Can Try

We provide you with some proven solutions you can try on your own when there’s no sound on your iPhone.

The iPhone had always been Android phones’ main rival in both market share and features. But one aspect it readily trumps its rivals is its audio technology. iPhones generally have better sounds and higher volume range. However, with new features constantly being integrated to the iPhone, its audio capabilities is a major area these updates may adversely affect.

It’s not unheard of to hear iPhone users complain about distorted sounds. But by far, the worst offender is when the iPhone would have no sounds at all during inopportune times.

Sound issues like these can’t be avoided, but they can definitely be fixed. That’s why we’ve created this article to guide you along to restoring your iPhone’s sounds. We’ve detailed several methods on how to troubleshoot your iPhone. These can be quite helpful especially when you use the iPhone’s call and multimedia functions through your headphones or even without them.

In This Article

What Are the Possible Sound-Related iPhone Problems?

iPhones are some of the best selling mobile devices today. But, despite all of Apple’s pioneering efforts and innovations, it isn’t flawless. Even the more basic sound functions are not safe. This can be quite frustrating as audio plays an integral role in iPhones. Especially when taking calls or simply listening to music.

Depending on the circumstance and what caused it, sound issues of the iPhone may categorically fall under any of the following problems:

• Audio produced may range from unintelligible, weak or no sound at all.
• Volume indicator doesn’t appear despite pressing the Volume buttons.
• Music is only possible with wireless/wired headphones or not at all.
• The iPhone speaker doesn’t produce any sounds at all.
• No ringing or notification sounds can be heard.

While the lack of any sounds is a cause for alarm, don’t try going to an Apple Genius or any Apple-affiliated service centers just yet. That may seem like the logical thing to do given the situation, but it’s also the least cost-effective solution. So, before you do so, you can troubleshoot your iPhone’s audio problems by taking the simple steps we’ll discuss in this article.

How to Fix the “No Sound” Problem on Your iPhone

It can be quite a hassle to suddenly find your iPhone with no sounds. There’s nothing worse than a phone where you can’t properly receive calls or even just play some music, for that matter.

The next few sections will provide instructions on how to properly restore your iPhone’s sound capabilities. They range from the simple (toggling the Ring/Silent switch) to the bit lengthy (restoring your iPhone to its factory settings). But they can all be done just by yourself in one sitting.

Check the Sound Settings

Sometimes the most commonly used functions are the ones that often get overlooked. So, when it comes to troubleshooting your iPhone’s lack of sounds, it’s best to start with the most basic: the sound settings.

Check the Volume level first. You can do this simply by tapping any of the Volume buttons. If it’s all the way to the left, then it’s been muted. Simply slide it to the right or tap the raise Volume button. Either way, will increase your iPhone’s sound levels.

Don’t be surprised if your Volume has been lowered unknowingly. There are several reasons why that could happen. One of those is simply placing your iPhone inside your pocket or a bag. Random movements may apply pressure to the volume buttons. They may indiscriminately raise or lower the volume without you noticing it.

Moreover, incremental updates on your iPhone’s iOS and apps can also affect sound levels. It’s not unusual for an update to override your volume levels and place it in a lowered state.

If the volume is okay, then try checking if your iPhone has been placed in Do Not Disturb mode. To do so:

Open the iPhone Settings. Locate and select Do Not Disturb.

‘Do Not Disturb’ on iPhone Settings

Check the Do Not Disturb button. If the button is lit, tap it to return the audio settings back to normal.

Disable Do Not Disturb mode

Toggle the Ring/Silent Switch

One other cause for having no sounds on the iPhone is its Ring/Silent switch. All versions of the iPhone (even the first generation model) have this feature. Unlike Android devices, iPhones can be placed in Silent Mode instantly.

This is all thanks to having the Ring/Silent switch positioned on the iPhone’s upper left side. However, you can just as easily mute your audio with it.

Check the side of your iPhone (see picture below) to make sure the Ringer Switch doesn’t show a red bar. If it does, flick the Ringer switch to restore all sound functions. Adjust your volume level accordingly.

Toggling the Ring/Silent Switch

Check Third-Party App Sound Settings

Third-party apps can also affect the sound settings of an iPhone. Music apps like Spotify and YouTube Music have separate volume controls and equalizers. Meanwhile, other apps like Instagram and Zoom have their own mute control.

It’s convenient for these apps to have their own sound settings. However, those same settings can also affect other apps and the iPhone in general. In some cases, their settings remain even when the same third-party has been minimized or deactivated.

We’ll be using the Instagram app for this example. To check its sound settings:

Tap the Instagram app to open it.

Opening the Instagram app

Look for a Volume icon. It’s almost unnoticeable thanks to its relative size. A line across it means that the mute status is active. Tap on it to enable sounds.

Tap volume icon to enable sound

Turn Off Bluetooth

If you have a Bluetooth device connected to your iPhone, e.g. your AirPods, it’s one possible reason your iPhone has no sounds. Instead of the sounds being pumped out of your iPhone’s speakers, the audio is instead being sent to your Bluetooth device.

You can solve this by simply turning off your Bluetooth. Doing so will disconnect all your Bluetooth devices from your iPhone. You won’t need to pair them again unlike disconnecting the Bluetooth device itself. To disable your iPhone’s Bluetooth connection:

Start by going to Settings

‘Bluetooth’ on iPhone Settings

Locate and select Bluetooth. Tap on the Bluetooth button to disable it.

Do a Reboot

Almost all electronic items were designed to easily fix basic errors by doing a reboot. And an iPhone, as consumer electronics, is no exception. It’s not exactly a surefire solution. But it will work most of the time if the audio issues were caused by an app or an errant iPhone operation.

There are some minor differences on how a reboot is done with some of the older iPhone models. Thus for convenience’s sake, we’ve separated them between iPhone X & later models and iPhone 8 & older models.

How to reboot iPhone X and later models

1. Hold the Power and Lower Volume buttons at the same time.

Holding down power and volume buttons of iPhone X (From: TechDaily/YouTube.com) www.youtube.com/watch?v=OcDyf25pEUU

Release both buttons when the Power slider appears. Slide the Power icon to the right.

Slide the Power icon (From: TechDaily/YouTube.com)

To complete the reboot process, hold the Power and Lower Volume buttons simultaneously until the Apple logo appears.

Reboot iPhone X (From: TechDaily/YouTube.com)

How to reboot an iPhone 8 and older models

1. Hold the Power and the Lower Volume buttons at the same time. This will deactivate your iPhone.

Deactivating iPhone (From: TechDaily/YouTube.com)
www.youtube.com/watch?v=Jiaj83KADUY

To reboot your iPhone, hold the Power and Lower Volume buttons simultaneously. Keep them held until the Apple logo appears.

Hold buttons until Apple logo appears (From: TechDaily/YouTube.com)

Reset All Settings

If your iPhone still has no sounds, you can try resetting all its settings. Doing so will roll back your iPhone to a previously working state.

Additionally, resetting won’t lead to a total loss of data in your iPhone. But, it’s still advisable to backup your data before resetting all your settings. That way you can roll back the settings you’ve previously saved and avoid any potential problems.

Here are the steps to backup your data:

Open the Settings of your iPhone. Tap on your Name Banner.

Name banner on iPhone

Tapping on the Name Banner will make the iCloud option appear. Tap to select it.

Within the iCloud option, select iCloud Backup.

Toggle iCloud Backup on, then tap on Backup Now to create one final copy of all your iPhone data.

Backup your data on iPhone

If you have already saved a backup, then you can reset all your iPhone’s settings by doing the following steps:

Open the iPhone Settings. Locate then select the General option.

iPhone General settings

Locate the Reset option inside General. Tap to select it.

Select Reset All Settings in the tab that appears. Another Reset All Settings choice will appear. Select it to start the process.

Reset All Settings

Restore Factory Settings

By this point in time, your iPhone should have its sounds fully restored. However, if that’s not the case, there’s still one course of action to take –restoring your iPhone to its factory settings. It’s a lengthy process, so never attempt this unless there’s still other viable options to use.

For the uninitiated, restoring an iPhone to its factory settings will give it a clean slate. Its effects are, but not limited to, the following:

• All system and software updates will be removed. Your iOS version will be restored to the one your iPhone came packaged with.
• All apps will be uninstalled and their associated files deleted.
• All data and files in the internal memory are wiped out completely. Unlike Android phones, Apple does not support external SD cards for backing up data.
• All settings, associated devices and accounts will be removed from its memory.

You can begin restoring your iPhone to its factory settings by doing the following:

Open the Settings of your iPhone. Go to General.

Going to the General Settings

Tap the Reset option in General.

Tap and select Erase All Content and Settings in the options.

Erase All Content and Settings

A new window will appear. Tap on Erase Now if you’ve already made an iCloud backup. Otherwise backup your data first.

Your iPhone will ask for your passcode. Enter it.

Enter your passcode

Two windows will appear in succession to confirm your choice. Select Erase iPhone in both cases.

You will be asked to enter your Apple ID Password. Type it in to initialize the restoration process of your iPhone to its factory settings.

Enter your Apple ID Password

When to Ask Apple Support for iPhone Sound Problems

Doing any of the troubleshooting processes mentioned in the earlier sections should have restored your iPhone’s sounds by now. If that’s not the case however, then it’s definite that there’s indeed some hardware issues with your iPhone.

The best course of action of course is to contact Apple for support. If your iPhone is still within the warranty period this shouldn’t pose much of a problem. If you’re unsure that it is, you can check it first just to be on the safe side.

Be sure to back up your data before sending it to an Apple-affiliated service center nearest you. Aside from that, Apple has prescribed some steps on how to prepare your iPhone before sending it to a service center, so make sure to check it out first.

Conclusion

So, were you able to restore your iPhone’s lack of sounds? By now you should have found an effective solution to your iPhone’s sound issues. Hopefully, it won’t happen again. But even if it did, you now know what to do.

What do you think of this article and the methods prescribed? Which method worked best for you? Did you find a new working method all on your own?

Please let us know your thoughts. Drop us a comment below!

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