- Find wireless carriers that offer eSIM service
- Wireless carriers
- Worldwide service providers
- How to unlock your iPhone for use with a different carrier
- Contact your carrier
- If you have a SIM card from a carrier other than your current carrier
- If you don’t have another SIM card to use
- Get help
- Wireless carrier support and features for iPhone in the United States and Canada
Find wireless carriers that offer eSIM service
Your iPhone XS, iPhone XS Max, or iPhone XR, or later, can have two cellular plans, one on a nano-SIM card and the other on an eSIM. Find out which wireless carriers in your country or region offer cellular plans on an eSIM, either activated by QR code, in a carrier app, or by installing an assigned cellular plan. If your iPhone is unlocked, you can also use eSIM plans offered by other carriers.
Wireless carriers
Albania
Argentina
Armenia
Australia
Austria
Bahamas
Bahrain
Belarus
Belgium
Brazil
Bulgaria
Burkina Faso
Cambodia
Canada
Chile
Colombia
Croatia
Czech Republic
Denmark
Ecuador
Estonia
Finland
France
Germany
Greece
Guam
Hong Kong
Hungary
India
Japan
Jordan
Kuwait
Latvia
Lebanon
Luxembourg
Macau
Maldives
Malaysia
Mexico
Moldova
Morocco
Netherlands
New Zealand
Norway
Oman
Pakistan
Palestine
Philippines
Poland
Portugal
Qatar
Romania
Saudi Arabia
Singapore
Slovakia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Tajikistan
Thailand
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Vietnam
Worldwide service providers
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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How to unlock your iPhone for use with a different carrier
Unlocking your iPhone means that you can use it with different carriers.
Your iPhone might be locked to your carrier. Unlocking your iPhone means that you can use it with different carriers. To contact your carrier and unlock your iPhone, use these steps.
If you don’t want to switch carriers and your device is locked because you forgot the passcode, then you don’t need to use the steps in this article. Learn how to reset your passcode.
Apple can’t unlock your iPhone for use with a different carrier. Only your carrier can unlock your iPhone.
Contact your carrier
- Only your carrier can unlock your iPhone. Contact your carrier and request an unlock. Your account might need to meet requirements for unlocking. After you submit the request, it might take a few days to complete. Contact your carrier to check the status of your unlock request.
- After your carrier confirms that they unlocked your iPhone, follow the steps below.
If you have a SIM card from a carrier other than your current carrier
Use these steps to finish unlocking your iPhone:
- Remove your SIM card.
- Insert the new SIM card. Your device will activate.
If you don’t have another SIM card to use
Use these steps to finish unlocking your iPhone:
Get help
You might see this message on your computer or on your iPhone: «The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit a supported carrier store.»
If you see this message on your device with iOS 14, use these steps:
- Go to Settings > General, and tap About.
- Under Carrier Lock, you should see a message that says «No SIM restrictions.» If you don’t see that message, contact your carrier.
If your device is on iOS 13 or earlier, use these steps:
- Contact your carrier to make sure that they applied the unlock in their system.
- Restore your iPhone to factory settings.
- Restore your iPhone from a backup.
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Wireless carrier support and features for iPhone in the United States and Canada
Choose your country or region to learn about the wireless carriers available to you.
The United States and Canada
Latin America and the Caribbean
Middle East and India
Canada
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling 3
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- Wi-Fi Calling
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE
- WiFi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
United States
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
Altice Mobile
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Unlocking
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
Appalachian Wireless 6
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime
- LTE
- Personal Hotspot
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- Wi-Fi Calling
- 5G
- FaceTime over Cellular
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Visual Voicemail
- VoLTE
- WiFi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Unlocking 2
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Unlocking 2
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G
- FaceTime over Cellular
- LTE
- Visual Voicemail
- VoLTE
- WiFi Calling
- 5G
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling 3
- 5G 7
- eSIM
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- Wi-Fi Calling on supported iCloud-connected devices
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- VoLTE 4
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Visual Voicemail
- 5G 7
- FaceTime over Cellular
- LTE
- Personal Hotspot 1
- Unlocking 2
- Visual Voicemail
- VoLTE 4
- Wi-Fi Calling
- May include an additional fee or requirement. Contact the carrier for more information.
- If your account meets requirements, the carrier can unlock certain models of iPhone so that they can work internationally. These models are still restricted to that carrier in the United States and won’t work on any other U.S. carriers. Contact your carrier for more details.
- Available on iPhone 6s and 6s Plus or later.
- VoLTE is available only on iPhone 6 or later. At Sprint Wireless, VoLTE is available only on iPhone 8 and 8 Plus or later.
- Carrier supports receiving Canadian government alerts through WPAS (Wireless Public Alerting System).
- Carrier supports receiving U.S. government alerts through CMAS (Cellular Messaging Alert System).
- Available with iPhone 12 and iPhone 13 models. Data plan required. Speeds vary based on site conditions and network provider. For details on 5G support, contact your network provider.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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