- My iPhone Screen Is Black! Here’s The Real Reason Why.
- Why Is My iPhone Screen Black?
- Let’s Take A Look Inside Your iPhone
- How Do I Know Whether My Display Is Dislodged Or Broken?
- How To Fix A Black iPhone Screen
- Repairing Your iPhone Yourself Usually Isn’t A Good Idea
- You Know What You Have To Do
- Question: Q: Iphone 6 glass screen protectors that cover the edge??
- All replies
- How cracked iPhone back glass is professionally restored
My iPhone Screen Is Black! Here’s The Real Reason Why.
Your iPhone is on, but the screen is black. Your iPhone rings, but you can’t answer the call. You’ve tried resetting your iPhone, letting it run out of battery and plugging it back in, and your iPhone screen is still black. In this article, I’ll explain why your iPhone screen went black and what you can do to fix it.
Why Is My iPhone Screen Black?
A black screen is usually caused by a hardware problem with your iPhone, so there usually isn’t a quick fix. That being said, a software crash can cause your iPhone display to freeze and turn black, so let’s try a hard reset to see if that’s what’s going on.
To do a hard reset, press and hold the power button (also known as the Sleep / Wake button) and the Home button (the circular button below the display) together for at least 10 seconds.
On the iPhone 7 or 7 Plus, you perform a hard reset by pressing and holding the volume down button and the power button at the same time until the you see the Apple logo appear on the screen.
And if you have an iPhone 8 or newer, perform a hard reset by quickly pressing and releasing the volume up button, then quickly pressing and releasing the volume down button, and then pressing and holding the power button (iPhone 8) or the side button (iPhone X or newer) until that Apple logo appears.
If the Apple logo appears on the screen, there probably isn’t a problem with your iPhone’s hardware — it was a software crash. Check out my other article on frozen iPhones, which will tell you exactly what to do to fix your iPhone. If the Apple logo doesn’t appear on the screen, keep reading.
Let’s Take A Look Inside Your iPhone
iPhone Logic Board
A brief tour of the inside of your iPhone will help you understand why your screen is black. There are two pieces of hardware that we’ll talk about: Your iPhone’s display and the logic board.
The logic board is the brains behind the operation of your iPhone, and every part of your iPhone connects to it. The display shows you the images you see, but the logic board tells it what to display.
Removing iPhone Display
The entire display of your iPhone is removable, but it’s a lot more complicated than you might think! There are four major components built into your iPhone’s display:
- The LCD screen, which displays the images you see on your iPhone.
- The digitizer, which is the part of the display that processes touch. It digitizes your finger, which means it turns the touch of your finger into a digital language your iPhone can understand.
- The front-facing camera.
- The Home button.
Each component of your iPhone’s display has a separate connector that plugs into your iPhone’s logic board. That’s why you might be able to swipe across the screen with your finger, even though the screen is black. The digitizer is working, but the LCD is not.
The black stick is touching the display data connector
In many cases, your iPhone screen is black because the cable that connects the LCD to the logic board has become dislodged. This cable is called the display data connector. When the display data connector becomes dislodged from the logic board, your iPhone can be fixed by plugging it back in.
There are other cases where the fix isn’t so simple, and that’s when the LCD itself is damaged. When that happens, it doesn’t matter if the LCD is connected to the logic board or not — it’s broken and it needs to be replaced.
How Do I Know Whether My Display Is Dislodged Or Broken?
I’m hesitant to write this because it is by no means a hard and fast rule, but I have noticed a pattern in my experience working with iPhones. There are no guarantees, but my rule of thumb is this:
- If your iPhone display stopped working after you dropped it, your screen is probably black because the LCD cable (display data connector) has become dislodged from the logic board.
- If your iPhone display stopped working after it got wet, your screen is probably black because the LCD is broken and needs to be replaced.
How To Fix A Black iPhone Screen
The way you choose to proceed may depend on whether your iPhone LCD cable has become dislodged from the logic board or if the LCD is broken. You can use my rule from above to make an educated guess.
If the LCD cable has become dislodged, the Genius Bar at an Apple Store may repair it free of charge, even if your iPhone is out of warranty. That’s because the fix is relatively simple: They’ll open your iPhone and reconnect the digitizer cable to the logic board. If you decide to go this route, make an appointment with the Genius Bar before you arrive — otherwise, you could end up standing around for a while.
If the LCD is broken, that’s another story. It can be very expensive to repair your iPhone display, especially if you go through Apple. If you’re looking for a high-quality, less-expensive alternative, I recommend Puls, an in-person repair service that will come to you, fix your iPhone on the spot, and give you a lifetime warranty.
If you’d rather get a new iPhone than have your current one repaired, check out the UpPhone phone comparison tool. You can compare the prices of every smartphone on every wireless carrier. Carriers are eager to have you switch to their network, so you may find that you can get a new iPhone for roughly the same cost as repairing your current one.
Repairing Your iPhone Yourself Usually Isn’t A Good Idea
Star-shaped (pentalobe) screws keep your iPhone closed
iPhones aren’t meant to be opened by the user. Just take a look at the two screws next to the charging port of your iPhone — they’re star-shaped! That being said, there are excellent repair guides out there if you’re feeling adventurous. I took the images in this article from a repair guide on iFixit.com called iPhone 6 Front Panel Assembly Replacement. Here’s a brief excerpt of that article that may sound familiar:
“When reassembling your phone, the display data cable may pop off its connector. This can result in white lines or a blank screen when powering your phone back on. If that happens, simply reconnect the cable and power cycle your phone.” Source: iFixit.com
If you believe your iPhone LCD cable (display data cable) has simply become dislodged from the logic board, you’re very tech-savvy, and going to an Apple Store isn’t an option, reconnecting the display data cable to the logic board isn’t that difficult, if you have the right tools.
Replacing the display is very complex because of the number of components involved. Let me be clear: I do not recommend you try to fix this problem yourself, because it’s just too easy to break something and “brick” your iPhone.
You Know What You Have To Do
Most readers won’t be able to fix their iPhone screen just by reading this article, because a black iPhone screen usually isn’t caused by a software issue. Everything was working fine until your iPhone screen went black. Now you can’t use your iPhone at all, but you do know what to do next. I’m interested to hear how you fixed your iPhone in the comments section below, and any experience you can offer will undoubtedly help other readers with the same problem.
Thanks for reading and all the best,
David P.
All iPhone images in this article by Walter Galan and licensed under CC BY-NC-SA.
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Question: Q: Iphone 6 glass screen protectors that cover the edge??
I Have an iPhone 6. And I am a believer in screen protection. At first I had a Tech Armor glass screen protector but there was a hideous under coverage all around the edge. I currently have a best skins ever and it covers the edges!! But i have it in a leather wallet case and the cutouts for the credit cards leave marks on the skins as it is soft. It self heals when left open but. That is not an ideal result. And there is a small amount of that orange peel effect. Not as bad as Zagg.
SO I have ordered an iLoome. They originally promised a glass protection that had curved edges. That sounded ideal. But not it looks like its a flat piece of tempered glass with a curved form fitting silicon seal or filler so that it covers the edge. I am not sure if I will like this. i will know next week as it ships in 4 days and I preordered early.
so the question is. Are there any other glass options that have curved edges.
iPhone 6, iOS 8, 126 GB
Posted on Oct 2, 2014 11:54 AM
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iVisor glass is coming out with a full front protector for iPhone 6 this month. Looks nicer than the iloome in my opinion.
Oct 5, 2014 5:59 PM
There are two screen protector that I can suggest that you have to check, iLoome they have an edge to edge protection for the phone but its not compatible with Apple cases , but compatible with other brands, so check it out first, some don’t like it some do…so search for other reviews
Or check out the Moshi with positive reviews
or if you want to used the glass screen protector that seems like everyone is using is the Zagg.. get the latest version as I heard they will manufacture a new screen protector that is much better compared to their previous releases for iPhone 6.
Oct 5, 2014 8:29 PM
I use the Gadget Guard Tempered Glass and it goes edge to edge. That’s incredible that anyone sells a screen protector that doesn’t cover the entire screen. I guess they wanted to be among the first ones out there and didn’t wait for the specs.
Oct 29, 2014 7:51 AM
I’ve FINALLY found a GLASS screen protector that covers the WHOLE screen (even around the enitre home button). Its called «Nillkin CP+» ( http://www.nillkin.com/english/proshow.asp?mid=2&sid=&tid=&cid=6&scid=9&id=4574& page= ) Ordered mine off ebay, and even though it took its sweet time to arrive from China, it fit perfectly around the whole screen without any issues, and it didn’t interfere with my case (spigen neo hybrid). I’ll be uploading photos shortly.
Nov 5, 2014 9:11 AM
It looks like a flexible screen protector that covers the edges. It’s like a screen protector but also serves as a case. They say it’s a water install so probably really good with bubble free.
Nov 9, 2014 9:31 AM
Do you have any pictures of the protector installed? Could you also please advise as to where on eBay you purchased it from, cheers
Nov 11, 2014 1:26 PM
i have an iloome on my 6+ — it covers all but the top (maybe) 1/32 of the phone — they say they are coming out with a revised version — but no date for it
I have a Moshi iVisor on order which should arrive this week — dont know how good it will be but they have been great on earlier versions of the iPhone — dont know if they solved the curved edge problem on the 6 though
Nov 12, 2014 4:59 AM
I just gotten the iMos EX 3D Full Curved Corning Glass Screen Protector.
I am extremely happy with it. The glass does curve down along the contours of the iphone display glass. It’t not what I thought it was going to be, but I like it still. I thought it was going to be really flush to the edge of the phone where I can’t see the difference, but i can see it and you can feel its rounded lip but it sits really flush on the curved surface and its really to the edge, I say it’s about 0.05mm from the end of the glass. where the glass meets the metal on the phone. It fits in the spigen neo hybrid metal case perfectly, as it will for a lot of cases out there from the reports. The store i bought it from had connections directly with the factory that made it here in Taiwan, so he was able to sell it a week before it goes on sale live in the other stores and online. He’s only sacrifice was that he did get the packaged. If he wanted them packages, he would have to wait a week like everyone else. So I’m among the very first to have it installed on an iphone 6 plus, the second in Taiwan from his store. I am impressed with its oleophobic coating, it’s really smooth, and fingerprints really do have a hard time of sticking to the glass. hydrophobic as promised. and really easy to clean, a slight wipe and its crystal clear again. so its hard to stain with pen or oils. The store did admit its really tough to install due to squeezing out the bubbles as the will keep forming, but after a while the bubbles have gone away. I will keep an update if any problems develops, but the store will warranty me for any problems for the life of it. The thickness i am not too sure about, i think they mentioned its 0.50mm, which is on the hefty side, but I don’t mind as I can’t even till, and they included an metal ring to go on the home button that really gives the glass to button a tapered feel. The glass itself is tapered just like the display, so it doesn’t even look like a have a glass screen protector. Again, the glass is really buttery, slippery, SMOOTH! almost frictionless. But this thing is expensive. i’ve paid $1790 NT which is $56.27 US. The store did throw in a free lighting cable, and some iMos cleaning and installing accessories. I wanted him to install an gold ring, but he said he couldn’t do that for me right now since the rings are paired with the colors of the glass, white or black, I guess if it was white, i would have a choice, but black only comes with one color rings. Anyways, after two months of not having my edge covered, i am releived that its completely covered now, and its feels like a naked phone but its not.
Dec 13, 2014 9:36 PM
Gentlemen I have been using the Loome screen protector since day one. It covers edge to edge and it dissent snag. It fits perfectly and although it’s quite thick, it functions perfectly. AND I USE THE APPLE SILICONE CASE WHICH ALSO FITS PERFECTLY. I THINK IT’S THE PERFECT COMBINATION
Dec 16, 2014 11:14 PM
You can order the Lions protector directly from Lolme and its on sale for $. 24.95 which is about $ 18.00 less than I paid.
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How cracked iPhone back glass is professionally restored
The following is a transcript of the video.
Narrator: My name’s Abdullah. I am a phone-repair-store owner. Today, I’ll be showing you the repairs of three different iPhones in three different conditions. They all have a similar issue, a cracked back glass. The repairs are pretty similar, but each model has a few different steps.
So, this iPhone XS definitely has seen better days. Those chunks missing on the top and bottom, those look a little scary. Water could get in there, debris could get in there and damage things, but thankfully everything’s still working all right. The first thing we’ll do for this iPhone XS, we’ll put it in the laser machine and we’ll burn off the glue that holds the glass onto the frame. IPhones come straight from the Apple factory with adhesive that holds the back glass down to the frame, and it’s my laser machine’s job to vaporize the glue that’s holding down the glass to that frame. The laser burns at a very high temperature, enough to go through the glass, completely obliterate the color standing in its way, and melts the glue straight off the frame. So, my laser machine has a specific schematic for each iPhone model. It’s designed down to a microscopic level to avoid any gaps in the frame and strictly go over the metal.
Once all that adhesive is vaporized, we’ll take it out of the laser machine and we’ll go over to our work bench and start cracking away this glass. When breaking off the back glass, we have to be super careful not to let the blade puncture through the phone and damage an internal component. I use a series of tools to remove the back glass. It depends on the damage. If an iPhone has big chunks missing on the back glass and it has easy access to get underneath that glass, I’ll just go ahead with a blade similar to a scalpel, and I’ll go in there and I’ll just pry off that glass. As you can see, the middle of the phone still has color in the glass. Apple started using glass backs starting with the iPhone 8 because of the wireless charging coil. That’s the first model to have the wireless charging coil. The reason why it needs a back glass is so that there isn’t a piece of metal that’s affecting the electricity going through and charging the phone. The schematic in the laser machine specifically omits the area over the wireless charging coil.
During the second laser run, right here, you’ll see we’re vaporizing the residual glue left over after removing the glass. Once the second laser round is done, we’ll take it back over to our workstation and we’ll brush off the rest of that glue. [brushing] I use a metal brush that gets in and scrubs that adhesive right off of there. You have to have a surgeon’s precision, because if you go in and get those metal brush teeth into a gap, you could damage a component.
Now that I’ve removed all the glass, I can finally start putting the phone all the way back together. When I’m re-adhering the back glass to the frame, I use industrial-strength glue. It’s called B-7000. Straight from the Apple factory, they use cold press glue. We try not to get too close to the edges. That way we don’t have a lot of seepage. After the repair is done, if there’s any extra glue, we’ll go ahead and clean it up with some glue remover.
[glass crackling] Moving on to the iPhone 8, as you can see, this one, it’s cracked, but it’s definitely not as bad as the XS. And it just has hairline cracks all over the place, but thankfully it’s not missing any chunks, so it looks like the inside components should be fine. So, this back glass comes off almost exactly like how the iPhone XS did. The only difference is, with it being the first iPhone that Apple used the back glass on, they actually made the glue a lot stronger for some reason. So, this repair, I tend to go a little bit slower when I’m breaking off the glass, and it tends to fling a lot farther just ’cause it’s on there harder.
[glass crackling] One key difference with the iPhone 8 back glass restoration is that we have to be careful around the flash module. As you can see there, there’s a big hole to the right of the camera lens, and unlike the iPhone XS, where the flash is embedded within the camera lens, this one is actually placed off to the right, and it’s exposed. Since the laser machine avoids the wireless charging coil, the adhesive that holds the glass above it is actually still there, so we have to slow down and use a heat gun and loosen up that adhesive. [heat gun whirring]
Right here we have the iPhone 12 Pro Max. This gold tends to hide the cracks a little bit, but you can see them. While fixing this 12 Pro Max, we’ll follow the same basic steps with any back glass repair. The key differences are the raised glass in between the camera lenses and being careful when we’re going around the MagSafe components. As you can see, the glass is a little bit thicker around the camera lenses. Starting with the iPhone 11, Apple started producing back glass with glass that’s about twice as thick around the camera lens. We do face an issue when we’re going to break that glass. Since it’s thicker, it is harder to get out of there. To get it out, we actually have to fragment it. And to do that, we have punch tools, and this is similar to something that firefighters use to break a windshield. Thankfully, this punch tool is specifically designed so that it only breaks it on a surface level and doesn’t create enough pressure to damage any internal components.
With the iPhone 12 Pro Max, we face a new issue, and that’s the MagSafe. There are strips of magnets that go around the wireless charging coil, and those can be ripped off along with the glass when you’re pulling it off, so you have to be very careful that we don’t rip the wire connected to those magnetic sections. [scrubbing] Although it might seem like a nightmare of a process, I find it really fun, and it’s also very fun to see the before and afters. And that’s one of the main reasons why I do what I do, just to see the transformation of bringing things back to life.
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