- If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular)
- Use these steps first
- If you can’t connect to Personal Hotspot with Wi-Fi
- If you can’t connect to Personal Hotspot with USB
- Connect your Mac to Personal Hotspot with USB
- If you can’t connect to Personal Hotspot with Bluetooth
- Pair your devices
- Connect to Personal Hotspot with Bluetooth
- If you still can’t connect to Personal Hotspot with Bluetooth
- Get more help
- How to set up a Personal Hotspot on your iPhone or iPad
- Set up Personal Hotspot
- Connect to Personal Hotspot with Wi-Fi, Bluetooth, or USB
- Bluetooth
- Let your family join automatically
- Disconnect devices
- Set or change your Wi-Fi password
- How to Fix Missing Personal Hotspot on iPhone
- Personal Hotspot not working on your iPhone? Here’s what to do
- Reasons Why the iPhone Personal Hotspot Feature Disappears
- How to Fix a Missing iPhone Personal Hotspot on iPhone
If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular)
With Personal Hotspot, you can share the cellular data connection of your iPhone or iPad (Wi-Fi + Cellular) with another device. If you need help with Personal Hotspot, follow these steps.
Use these steps first
Try connecting again after each step.
- Check that Personal Hotspot is turned on in Settings > Personal Hotspot. If you can’t find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
- Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot.
- Make sure that you have the latest version of iOS or iPadOS.
- On the iPhone or iPad that provides Personal Hotspot, go to Settings > General > Transfer or Reset [Device] > Reset, then tap Reset Network Settings.
Use the steps below for more help with Personal Hotspot over Wi-Fi, USB, or Bluetooth.
Personal Hotspot with Wi-Fi
Personal Hotspot with USB
Personal Hotspot with Bluetooth
If you can’t connect to Personal Hotspot with Wi-Fi
On the device that provides Personal Hotspot, go to Settings > Personal Hotspot, then follow these steps:
- Make sure that Allow Others to Join is on.
- Remember the device’s Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
- If you’re using an iPhone 12 model or later, turn on Maximize Compatibility. Then try connecting your devices again to your Personal Hotspot.
- Stay on this screen until you connect your other device to the Wi-Fi network.
On the device that needs to connect to Personal Hotspot, follow these steps:
- Turn Wi-Fi off and back on.
- Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and the Personal Hotspot icon might appear next to it.
- If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password: On the device that provides Personal Hotspot, go to Settings > Personal Hotspot to see the Wi-Fi password.
If you can’t connect to Personal Hotspot with USB
To avoid unnecessary data charges, turn off Personal Hotspot when you don’t need it. If you don’t, every time you plug your iOS device with Personal Hotspot into your computer to charge, your computer might connect to Personal Hotspot.
Follow the steps below for your Mac.
Connect your Mac to Personal Hotspot with USB
- Update to the latest version of iTunes.
- With a USB cable, connect your Mac to the iPhone or iPad that provides Personal Hotspot. If prompted, trust the device.
- Make sure that you can locate and view your iPhone or iPad in iTunes or the Finder. If your Mac doesn’t recognize your device, try a different USB cable.
- Go to System Preferences > Network, then select iPhone USB. If you don’t see it, click the Add button and add it.
- Click the More button , choose Make Service Inactive, then click Apply.
- Click the More button , choose Make Service Active, then click Apply. If you already have a different network connection, your Personal Hotspot connection might not activate until you uncheck “Disable unless needed” and click Apply.
If you can’t connect to Personal Hotspot with Bluetooth
Use the steps below to pair your devices and connect to Personal Hotspot with Bluetooth.
Pair your devices
- On the device that provides Personal Hotspot, go to Settings > Personal Hotspot and make sure Allow Others to Join is on.
- Go to Settings > Bluetooth and make sure that Bluetooth is on.
- Keep this screen open, then follow the steps for the device that needs to connect:
- On your iPad or iPod touch, tap Settings > Bluetooth and make sure Bluetooth is on. Tap the device that provides Personal Hotspot, confirm the code that appears, then tap Pair on both devices.
- On your Mac, choose Apple menu > System Preferences, then click Bluetooth and make sure Bluetooth is on. Select the device providing Personal Hotspot, click Connect, then follow the onscreen instructions.
- On your Windows PC, click the Bluetooth icon in the Notification area and make sure Bluetooth is on. Choose Add a Bluetooth Device, then follow the onscreen instructions.
Connect to Personal Hotspot with Bluetooth
- On your Mac, click the Bluetooth icon in the menu bar or click Bluetooth in Control Center. Choose your iOS device that provides Personal Hotspot, then choose Connect to Network. If you can’t connect, skip to the next section.
- On your Windows PC, click the Bluetooth icon in the Notification area and choose Join A Personal Area Network. Right-click your device and hover your pointer over «Connect using,» then select «Access point.» If you still can’t connect, skip to the next section.
If you still can’t connect to Personal Hotspot with Bluetooth
On your devices, turn Bluetooth off and back on:
- On your iOS or iPadOS devices, go to Settings > Bluetooth and turn Bluetooth off and back on.
- On your Mac, click the Bluetooth icon in the menu bar or click Bluetooth in Control Center, then turn Bluetooth off and back on.
- On your PC, choose Settings, click the Bluetooth icon , then turn Bluetooth off and back on.
If you still can’t connect, follow these steps:
- Unpair your device:
- On the iPad or iPod touch that needs to connect to Personal Hotspot, tap Settings > Bluetooth. Tap the Info icon next to the device that provides Personal Hotspot, then tap Forget this Device.
- On your Mac, choose Apple menu > System Preferences, then click Bluetooth. Select the device that provides Personal Hotspot, then click the Remove button .
- On your Windows PC, click the Bluetooth icon in the Notification area. Select «Show Bluetooth devices» and select the device that provides Personal Hotspot. Click Remove, then click OK.
- Restart all your devices.
- Pair your devices and try again to connect to Personal Hotspot.
Get more help
If you still can’t connect, contact Apple Support to get help with your iPhone or iPad (Wi-Fi + Cellular).
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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How to set up a Personal Hotspot on your iPhone or iPad
A Personal Hotspot lets you share the cellular data connection of your iPhone or iPad (Wi-Fi + Cellular) when you don’t have access to a Wi-Fi network.
Set up Personal Hotspot
- Go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot.
- Tap the slider next to Allow Others to Join.
If you don’t see the option for Personal Hotspot, contact your carrier to make sure that you can use Personal Hotspot with your plan.
Connect to Personal Hotspot with Wi-Fi, Bluetooth, or USB
You can connect to a Personal Hotspot using Wi-Fi, Bluetooth, or USB. And with iOS 13 or later, devices that are connected to a Personal Hotspot will stay connected, even if the screen is locked, so those devices will still get notifications and messages.
Here are some tips for using each method.
When you connect a device to your Personal Hotspot, the status bar turns blue and shows how many devices have joined. The number of devices that can join your Personal Hotspot at one time depends on your carrier and iPhone model. If other devices have joined your Personal Hotspot using Wi-Fi, you can use only cellular data to connect to the Internet from the host device.
Use these steps to connect:
On the device that you want to connect to, go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot and make sure that it’s on. Then verify the Wi-Fi password and name of the phone. Stay on this screen until you’ve connected your other device to the Wi-Fi network.
On the device that you want to connect, go to Settings > Wi-Fi and look for your iPhone or iPad in the list. Then tap the Wi-Fi network to join. If asked, enter the password for your Personal Hotspot.
Bluetooth
To make sure that your iPhone or iPad is discoverable, go to Settings > Bluetooth and stay on that screen. Then on your Mac or PC, follow the manufacturer directions to set up a Bluetooth network connection. Learn more about using Personal Hotspot with Bluetooth.
Personal Hotspot supports Bluetooth connections with Mac, PC, and other third-party devices. To connect another iOS device, use Wi-Fi.
Make sure that you have the latest version of iTunes on your Mac or PC. Then connect your iPhone or iPad to your computer with the USB cable that came with your device. If you see an alert that says tap «Trust This Computer?» tap Trust.
Let your family join automatically
You can set up Family Sharing so that your family can join your Personal Hotspot automatically—without needing to enter the password. Here’s what to do:
- On your device with Personal Hotspot, go to Settings > Personal Hotspot > Family Sharing.
- Turn on Family Sharing. If you don’t see the option, learn how to set up Family Sharing.
- Tap the name of each of your family members and set whether they need to ask for approval or join your Personal Hotspot automatically.
Disconnect devices
To disconnect a device, turn off Personal Hotspot, turn off Bluetooth, or unplug the USB cable from your device.
Set or change your Wi-Fi password
You need to set a Wi-Fi password in order to set up a Personal Hotspot. To change the Wi-Fi password, go to Settings > Cellular > Personal Hotspot or Settings > Personal Hotspot, then tap the Wi-Fi password.*
Choose a Wi-Fi password that’s at least eight characters long and use ASCII characters. If you use non-ASCII characters, other devices will be unable to join your Personal Hotspot. Non-ASCII characters include characters in Japanese, Russian, Chinese, and other languages. ASCII characters include:
- All the letters in English, both lowercase and uppercase
- The digits 0 through 9
- Some punctuation marks
* When you change your password, any connected devices will be disconnected.
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How to Fix Missing Personal Hotspot on iPhone
Personal Hotspot not working on your iPhone? Here’s what to do
The iPhone Personal Hotspot feature transforms your phone into a Wi-Fi hotspot that can share its internet connection with other nearby devices. However, that can’t happen if Personal Hotspot is missing.
The information in this article applies to iPhones running iOS 12 and up. The basic ideas work for earlier versions of iOS, as well. Some steps may be slightly different for older versions.
Reasons Why the iPhone Personal Hotspot Feature Disappears
Normally, using Personal Hotspot is as simple as turning on the feature. However, some users find that their Personal Hotspot disappears. This often happens after upgrading the OS or after jailbreaking an iPhone.
How to Fix a Missing iPhone Personal Hotspot on iPhone
If your Personal Hotspot is missing, try these 10 steps, in this order, to fix the problem.
Turn cellular data on and off. Personal Hotspot requires a connection to a cellular data network, such as 4G. Resetting the cellular data connection may bring back a missing Hotspot.
Check the Personal Hotspot settings. Sometimes when Personal Hotspot is missing from the Settings app, it’s still present in another place. If so, you can get it back through a different path.
- Open the Settings app and select Cellular >Personal Hotspot.
- Move the Personal Hotspot toggle to On (green).
- Next, go back to the main Settings screen. If you see Personal Hotspot listed under Cellular, the problem is solved.
Restart your iPhone. Restarting an iPhone is a simple troubleshooting tip that, while not guaranteed to work, is easy to perform. To restart an iPhone, hold down the home and sleep/wake buttons at the same time until the Apple logo appears on the screen and then release the buttons.
Update the carrier settings. While it doesn’t happen as frequently as Apple releasing new versions of iOS, every so often, your phone company (also called your carrier) releases new versions of the settings that help your iPhone work on its network. Updating to the latest settings could be the cause of the missing Personal Hotspot.
Update to the latest version of iOS. The Personal Hotspot feature not showing could be caused by a bug in iOS, the operating system installed on the iPhone. If that’s the case, there may be an iOS update available that fixes the issue. iOS updates are free and easy to install. You can install updates wirelessly or through iTunes.
Remove APN certificates. This option only affects a small number of users, but it could be the culprit. If you installed any Access Point Name (APN) certificates to make your phone work with certain phone companies, especially ones outside of the U.S., it could cause a Personal Hotspot not to show up.
In that case, delete the APN certificate. Select Settings > General > Profiles, and tap the profile you want to delete. Then, tap Delete Profile and, in the confirmation pop-up, tap Delete.
If you don’t see Profile listed under the General settings, it means there is nothing to delete. The APN certificates are not the problem.
Reset the network settings. A missing Personal Hotspot can be caused by problems with the settings that control the phone’s access to cellular and Wi-Fi networks. Resetting those settings and starting fresh may help solve the problem.
Select Settings > General > Reset > Reset > Network Settings.
After the reset is finished, you may have to enter Wi-Fi network passwords or pair Bluetooth devices again.
Change your iPhone’s name. Every iPhone has a name, such as Sam’s iPhone. That name doesn’t get used for much, but it can cause the Personal Hotspot to go missing. If you changed the name of your phone or unlocked your phone, change your phone back to its original name.
Restore from a backup. If nothing has worked so far, it’s time for a more radical step: restoring from a backup. This erases all the data and settings on the iPhone and replaces the data with an older version. Anything that you don’t back up is lost during this process, so make a backup of your iPhone before beginning this process.
Contact Apple or schedule an appointment at a Genius Bar. If you’ve come this far and the Personal Hotspot feature is still missing, you have a more complicated problem than you can’t solve. At this point, get help from Apple. Go to your nearest Apple Store for expert help.
Got your Personal Hotspot back again and devices still can’t connect to it? Check out the tips in How to Fix It If iPhone Personal Hotspot Is Not Working.
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