Itunes ошибка apple application support

Question: Q: Please help me with this error: «Apple application support was not found. Error 2»

Can anyone please help me with this error: «Apple application support was not found. Error 2»

I’ve followed the instructions by removing all Apple files from my laptop, but when I reinstall the iTunes software it still comes up with this message:

«Apple application support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2»

iTunes for Windows XP-OTHER, Windows XP, Error 2

Posted on Jan 31, 2012 5:54 AM

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Let’s try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.

Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:

Download and install the free trial version of WinRAR:

Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select «Extract to iTunesSetup» (or «Extract to iTunes64Setup»). WinRAR will expand the contents of the file into a folder called «iTunesSetup» (or «iTunes64Setup»).

Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.

Does it install properly for you? If so, does iTunes launch properly now?

If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Jan 31, 2012 11:45 AM

I would suggest following this article:

Also, trying following error 2 in this article:

Let me know if it helps.

Jan 31, 2012 12:19 PM

Also, check your add and remove programs on your computer and see

if Apple Application Support is listed.

The six components upon install of itunes is as follows:

  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)

Also, follow this article thoroughly:

Let me know if it helps.

Jan 31, 2012 12:18 PM

iTunes «Apple Application Support is required. Error 2» and possible fix.

I know this is a bit late but I came accross this thread trying to resolve this same problem and came up with a solution that worked for me, so thought I would share it here too. I hope it helps someone else.

I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I’ll walk you through the process I followed, if you like you can jump straight to the Solution section.

The initial error during the installation of iTunes was:

An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,version=»8.0.50727.4053″,type=»win32″,publicKeyToken=’1fc8b 3b9a1e18e3b»,processorarchitecture=»x86″. Please refer to Help and Support for more information. HRESULT:0x8007054F

The error (after installing iTunes) when trying to run iTunes was:

Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).

After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:

This lead me to trying to install MS Visual C++ but I received the following error trying to install that:

Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component:

Note: The installation of VC++ rolls back when it fails.

Through this error I found this MSKB article:

The Automated MS «Fix It» msi package didn’t work.

Note: Please backup your registry first (see the above MSKB article for instructions).

I opened the registry and (as instructed in the MSKB article) deleted the following keys:

  • PendingXmlIdentifier
  • NextQueueEntryIndex
  • AdvancedInstallersNeedResolving

Reboot and reinstall iTunes.

If it helps you please like this so others can find it.

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Fix: Apple Application Support was not found

The error “Apple application support was not found” usually occurs when the iTunes installer fails to complete its installation because it was either unable to access all the install files or they were not available in the installation package.

This error occurs due to a number of different reasons. The error particularly emerged after the version of iTunes was updated as well as the version of the Windows operating system. Whenever an application is being installed on your computer, all the components to be installed are first checked. If all of them are available, the installer proceeds with the installation of the software without any hindrance. If there are some missing files, the installer stops its operation and prompts you that a specific file was missing from your computer.

We have listed all the workarounds present for this error. Start with the first one and work your way down accordingly.

Solution 1: Running as Administrator

Many programs require administrator privileges to complete the installation on your computer. They need to insert their registries, add their application’s folder to your computer core files as well as access some important files to carry out the installation. It is possible that the iTunes installer is not being granted certain permissions to perform specific tasks and because of this, it is generating the error. We can try running the application with administrative privileges and check if the problem in our case gets solved. Do note that you would require an actual administrator account on your computer to carry out this solution.

  1. Locate the iTunes folder you downloaded from the official website.
  2. Right-click on the iTunes application and select “Run as administrator”.

Solution 2: Checking Compatibility

The most common reason why users experience this error is when the application they are running is not compatible with their PC. You should first confirm that the application and your PC are of the same bit configurations. You can check your PC’s compatibility using the following method.

  1. Press Windows + S to launch the search bar. Type “system information” in the dialogue box and open the application.
  2. Once the application is open, select “System Summary” using the left navigation panel and search for the “System Type” field at the right side of the screen.
  1. Now check the application which you are trying to run is compatible with your computer.

If you have downloaded the application according to your system specification and still the error ‘Apple application support was not found’ pops up, we can try launching the application in compatibility mode. Launching the application in compatibility mode solves most of the problems if they are related to your operating system. Make sure that you are launching the application in an administrator account. Follow the steps listed below to launch it in compatibility mode.

  1. Right-click on the application and select “Properties”.
  2. Once in the properties, navigate to the compatibility tab.
  3. Once in the compatibility tab, check the options “Run this program in compatibility mode for:” and “Run this program as an administrator”. You can select the version of Windows you want to run in the compatibility mode.

  1. Press Apply to save changes and exit. Restart your computer and check if the problem got solved.

Solution 3: Using WinRAR to install the application

Another workaround proposed and tested by many users was using the WinRAR application to first extract all the installation files to a target file location. This will break down the main installation file to separate ones. From there you can see if indeed the application ‘AppleApplicationSupport’ is present for the installation. If it is, you execute the iTunes application and hopefully, it will install this time.

  1. Navigate to WinRAR’s official website and download the free version to an accessible location. You can easily Google the website address of the official website.

  1. After downloading the executable, run the installation and install WinRAR on your computer. Restart your system after the installation.
  2. Head over to Apple’s official website and download the latest version of iTunes to an accessible location.
  3. Navigate to the location where you downloaded the application, right-click it and select “Extract to iTunes64Setup\”. This string might be different if you downloaded a 32-bit application. After executing this command, a new folder will be created with the same name on your current directory.

  1. Open the folder. Here you can see that the installation file of ‘AppleApplicationSupport’ is present. Now double-click the iTunes64 installer. It will automatically install the installer of the other application as it iterates through all the installation when installing iTunes.

  1. Restart your computer after installing iTunes and check if the problem at hand got solved.

If you are having problems extracting the installer files using WinRAR, we can create a .bat file using the notepad to extract all the installers manually. Do note that you might require administrative privileges to carry out this solution.

  1. First, we will have to change your folder options to ensure we can easily see all the file extensions of all files. Press Windows + S, type “folder options” in the dialogue box and open the application.
  2. Click on the ‘View’tab and uncheck the option “Hide extensions for known file types”. Press Apply to save changes and exit.

  1. Navigate to the location where the downloaded iTunes application is. Right-click on any empty space in the directory and select New > Text Document. Name the document as “bat”. Remember to remove the .txt extension from the name and rename the file. If you don’t remove the extension, the file will still be a text file.

  1. Now right-click on the iTunes installation folder and copy the name written in front of the application’s name field.

  1. Now open the .bat file we just created. Right-click it and select “Edit”. Paste the name of we just copied and add/extract” after giving a space. The command should look something like this:

  1. Save the .bat and exit. You might be prompted with a warning that this may make the file unusable. Press Yes.

  1. Now run the .bat file and let Windows unzip the components. After the command prompt executes the command, you will see that the installation file of the ‘AppleApplicationSupport’ present. Now double-click the iTunes64installer. It will automatically install the installer of the other application as it iterates through all the installation when installing iTunes.

  1. Now restart your computer. After logging back in, check if the problem at hand got solved.

Источник

Не устанавливается iTunes на Windows 10

Аудио- и видеоплеер от Apple всегда обладал серьёзной популярностью как среди фанатов бренда, так и среди простых пользователей их «яблочных» сервисов. iTunes в своей компьютерной вариации отличался приличной «всеядностью» проигрывателя, тесной интеграцией с музыкальными и прокатными разделами фирменного магазина и удобной синхронизацией системы с устройствами Apple.

Но, несмотря на свою долгую историю и продолжительную поддержку Windows, пользователи систем от Microsoft до сих пор сталкиваются с регулярными проблемами с установкой и настройкой программы. Рассмотрим, из-за чего чаще всего происходят сбои во время установки iTunes на Windows 10. См. также: не устанавливаются программы на Windows 10 .

Требования к системе

В первую очередь, говоря о сбоях при установке, стоит вспомнить самое первое, на что стоит обращать внимание при выборе ПО – на системные требования . Требования iTunes в последних версиях выглядят примерно следующим образом (рекомендуем ознакомиться с полной версией на официальной странице):

  • Система: Windows 7 или новее, любой разрядности.
  • От 512 МБ ОЗУ и выше, в зависимости от используемых функций – для HD и Full-HD видео потребуется 1 и 2 Гб ОЗУ соответственно.
  • Экран – от 1024*768 для работы, для просмотра видео – 1280*800.
  • Графический ускоритель – встроенная или внешняя видеокарта — моделей Intel GMA X3000, ATI Radeon X1300 либо NVIDIA GeForce 6150 или мощнее.
  • 400 Мб свободного места на диске.
  • Доступ к интернету для установки и использования некоторых сервисов.

Оценивая требования приблизительно, iTunes не требует ничего экстраординарного от используемой системы – для базовой работы с программой будет достаточно и систем 10-летней давности. Но работа с видео высокого качества потребует куда более серьёзных затрат внутренних ресурсов системы.

Стоит также отметить, что установщик iTunes поставляется в двух отдельных изданиях с поддержкой 32 или 64-битной разрядностей. Не забудьте сверить характеристики вашей системы и загружаемый пакет – сайт Apple часто ошибается при определении разрядности системы.

Если все системные показатели в норме, доступ в интернет присутствует и работает без каких-либо ограничений, значит, проблема находится, скорее всего, на программном уровне. Рассмотрим типовые ошибки системы такого формата.

Частые ошибки и решение проблем с установкой iTunes

Программа, несмотря на действительно качественную проработку, до сих пор страдает от скупости на информацию о полученных ошибках, не объясняя пути их исправления. Наиболее частые проблемы с установкой iTunes можно сгруппировать следующим образом:

  • «An error occurred during the installation of assembly Microsoft… HRESULT: 0x80073715» – сбой в работе установочного пакета.
  • Отсутствие запуска службы Apple Mobile Device Service – она остаётся неактивной, делая процесс полной установки невозможным.
  • «Apple application support was not found (Windows error 2)» – программа установки не может найти/подключить поддержку устройств Apple.

Такие ошибки дают мало информации о причинах произошедшего, оставляя пользователей в неведении. Выделим и разберём частные случаи, из которых и формируются ошибки.

Сбой в работе службы «Windows Installer»

Ошибка, делающая невозможным установку каких-либо пакетов приложений, в том числе и iTunes. Понять, что мы столкнулись именно с ней, можно в процессе установки – мы получим сообщение о невозможности запуска этой службы. Ситуация, мягко говоря, не из простых, но и для её решения есть довольно универсальный способ:

Источник

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