Lexus link для iphone

Lexus Link 4+

Connect to the future

Toyota Motor Europe S.A./N.V.

Снимки экрана (iPhone)

Описание

With Lexus Link you can stay connected with your Lexus no matter where you are. Lexus Link gives you access to a range of connected services that can help you plan your journey more easily, book a service, keep track of your car’s well-being and tap into valuable insights around your driving behaviour.

With Lexus Link, you can:

— PLAN YOUR JOURNEY: Quickly map out and send trip routes to your car’s navigation system or find your way to the final destination.¹
— FIND YOUR CAR: Check the location tracker to figure out where you parked your car.¹
— STAY INFORMED: Get access to valuable data and insights around your driving behaviour.¹
— CHECK HYBRID COACHING: Learn how to best drive your hybrid car, reduce your fuel consumption and track your progress over time.¹
— TAKE CARE OF YOUR CAR: Book your car’s next service in a few simple steps and check its maintenance history.
— BE EFFICIENT: Set reminders for maintenance, tax, insurance and more, and never miss an appointment again.
— STAY SAFE: Notify emergency services in case your car is involved in an accident inside the European Union.

¹Lexus Link connected services are only available on selected models post 2019 production: ES, UX, RX, RX L, NX and RC

Что нового

In this release :
— Minor improvements and bugfixes

Оценки и отзывы

Has potential

I recently purchased a Lexus UX and was really surprised to have some additional functionality with an app, the hybrid coaching and route info was great but I’ve seen recently that the app has been updated with a lock icon but it doesn’t do anything other than taking me to an image of my car and a tick. Disappointed that there’s no practical functionality attached to the app given the car is connected and is linked into the app I think there is so much more that could be done. I must say though the app does get updated regularly but I’d like to see some more practical functionality added so it integrates with my vehicle better. A good start but still a few things to bring to the app. Thank you Lexus

Ответ разработчика ,

Thank you for taking your time to contact Lexus. So that we can help you, please provide us with some more information about your concerns as well as your full name+country+login name to lexuslinkapp@lexus-europe.com. Thank you for your patience and feedback. Best regards, Lexus Support.

App not up to scratch

I’m a happy Lexus owner with a beautiful ES300 and my wife has an equally good RX450. However, the app just doesn’t live up to the service standard set by dealers. The latest version came out today and says the new features apply to certain models only . but it doesn’t say which ones nor, apparently, does the website! A good friend has an older Range Rover and, whilst I wouldn’t swap cars, the app is light years ahead, with numerous useful features. Lexus doesn’t help themselves in the App Store, with every comment receiving the same bland reply about thank you and please get in touch. It feels one step down from the usual call centre 30 minute wait for most companies listening to how really really important your call is to them! Lexus — you have a premium priced premium product, so the least you can do is give a personalised non robotic response. Two other gripes from a genuinely fabulous car . there’s no link from the Head Up Display to Google Maps on Apple-play, which is very frustrating, as is the need for a wired connection to use it! . and gripe 2, it needs to have a verbal command to stop the sat nav, rather than searching in the menu to pause it. Overall message — keep making great cars, but put someone new in charge of your software and app!

Ответ разработчика ,

Thank you for taking your time to contact Lexus. So that we can help you, please provide us with some more information about your concerns as well as your full name+country+login name to lexuslinkapp@lexus-europe.com. Thank you for your patience and feedback. Best regards, Lexus Support.

Appalling Customer Service

I have had my NX for a little over a year and have had constant issues with this app, mainly concerning the constant notifications telling me that I need to charge my battery. Only last month the battery was fully charged and checked at Bolton Lexus and no issues were found.I have recently do a 500 mile trip and yet I still get notifications that my battery is at critical level and needs to be charged! Messages to the app developers are totally ignored, and the local dealer offers no response to this issue. Having spent over £50,000 on a so called premium car from a so called premium brand this is not the level of service I should receive! Lexus are so keen on receiving feedback, yet completely fail to respond if you are in any way critical of them!

Update: Lexus respond to negative feedback by asking you to contact them by email giving details of your issues so they can investigate.
I did this and got no response , not even an acknowledgment!
Again I repeat appalled by the service!

Ответ разработчика ,

Thank you for taking your time to contact Lexus. So that we can help you, please provide us with some more information about your concerns as well as your full name+country+login name to lexuslinkapp@lexus-europe.com. Thank you for your patience and feedback. Best regards, Lexus Support.

Конфиденциальность приложения

Разработчик Toyota Motor Europe S.A./N.V. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.

Data Linked to You

The following data may be collected and linked to your identity:

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее

Информация

English, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish

Поддерживается

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Семейный доступ

С помощью семейного доступа приложением смогут пользоваться до шести участников «Семьи».

Источник

Lexus 4+

Connect to your Lexus

Lexus, a Division of Toyota Motor Sales, U.S.A.

Designed for iPhone

Screenshots

Description

Created to provide a more convenient way to manage your vehicle, the Lexus app gives you even more ways to stay connected to your vehicle.

Featuring our range of Lexus connected services(1)(on select 2010 or newer, for Hawaii customers, 2018 or newer capable vehicles), sign up to activate, or manage your vehicle’s own Connected Services, if your vehicle is equipped. Also, you’ll get vehicle health information, Remote Services features and…

• Remotely start/stop your vehicle(2)
Start your vehicle and even warm or cool the interior based on the last climate-control settings.

• Lock/Unlock your doors
Not sure if you remembered to lock your vehicle? Not anymore. Remotely lock and unlock your doors and receive confirmation once the action is complete.

• Find your parked vehicle
Forgotten where you parked? Use the Last Parked Location feature in your app to guide you to your vehicle’s last known parked location.

• Guest Drivers Alerts and Notifications
Set predetermined driver privileges by activating the Guest Driver Profile in your app and get notified if limits are exceeded.

• Vehicle maintenance alerts and health reports
Check your maintenance alerts and see your vehicle’s health status in just a few taps.

• Drive Pulse
Use Drive Pulse to monitor how you drive and learn how to become an even more efficient driver!

With select 2022 vehicles, experience a range of new connected services features designed to help you get the most out of your vehicle and assist you every day. Some of the new features you can enjoy include:

• Digital Key
Start the engine, lock and unlock the doors, even give access to others remotely, via your phone. Never lose your keys again.

• Last Mile Navigation
Get directions sent from your vehicle to your smartphone via the Lexus app to get you the final steps of the way.

• My Destinations
Set up to 20 destinations like home and work that can be saved and sent to your vehicle making it easy to reach your destination.

• Integrated Streaming
Access your favorite audio streaming service and control it straight from the head unit without having to plug in or pair your mobile device.

• User Profile
Customize your profile by creating a profile name and adding a personal image.

Downloading the Lexus app also gives you access to other great features:

• Owner’s Manual & Warranty Guides
Access your owner’s manual and warranty guides instantly.

• Dealer Locator
Login to the app and search for the closest Toyota Dealer and save your preferred dealer for future reference.

• Service Scheduling
Let the app assist you when it’s time to schedule your next service appointment.

• Roadside Assistance
In the event you need Roadside Assistance, login to the app for Roadside Assistance contact information.

(1) Available services vary by vehicle and subscription type.
(2) Remote services: Be aware of vehicle surroundings. Operate when legal and safe (e.g., do not start engine in enclosed space or if occupied by a child). See Owner’s Manual for limitations.

What’s New

— App improvements
— Performance improvements
— Bug fixes

Ratings and Reviews

Getting better.

I have to change my rating. I wasn’t a fan of the new app. Once downloaded my remote capabilities ceased to exist. I could not communicate with the vehicle. It has been at the dealer for a week trying to fix the problems. The vehicle status only reports from the last time it worked back in August. Please return to the old format. In addition I appreciated that I had to enter a passcode to use the remote features. Thank you for working with the service team to resolve the issues with my remote starter. Picked up my car yesterday and I have function again. Looking forward to the upcoming updates. Hopefully you can fix the alert notifications to let us know the issue, ease of logging on, and reliability of commands, and the tracking, I don’t want data gathered on my driving to be a contingency of my using the app. I would like a choice. Thanks again.

Developer Response ,

UPDATE: Thanks for letting us know you picked up your vehicle and the Lexus app is working for you, we will definitely take your feedback back to our team. We want your experience to be all that you expected from an app. Thanks again!

We are sorry to hear that there has been some hardware issues on your vehicle. Please let us know if there are still any problems with the Lexus app communicating to the vehicle by contacting us at https://www.lexus.com/contact. Regarding the use of a passcode/PIN, we have forwarded this feedback to our design and development team.

A truly unimpressive app; 2021 update: simply awful

2021: I traded my L-certified for a new car and the app was included. Unfortunately, it doesn’t work as described most of the time and just refuses access frequently. You’d expect better from Lexus. 2020: I bought a 2019 L-Certified car at a Lexus dealership. Lexus (Enform services) sent me an email with a non-functioning link, so I called the dealer and they told me to just download this app. I did and I still haven’t figured out what the big deal is. Instead of showing you up front some info you might want about the car status or letting you remotely interact with the car (you pay extra for actual interaction) the first thing it shows you every time you open the app is what you DON’T have and need to pay additional money for. So, if you wander around in the app until you find vehicle status and can see your car is unlocked, there’s nothing you can do about it until you pay for Remote Services. The app has no functional menu or dashboard. Good thing at least the app is free, because it is without any practical use or value. It might be if you pay $80 plus per service per year to get the full “suite” and all the accoutrements, but you shouldn’t have to. This app is little more than an advertisement for more services.

Developer Response ,

We appreciate you for sharing this honest feedback. We are hard at work ensuring that our application is the best all in one stop for your vehicle. We will continue to add additional features that guests will find beneficial and are not locked behind a paywall. However, yes, any feature that is linked with our Lexus Enform Remote service does still require an active subscription. Thank you for your thoughts, we hope you have amazing experience with your new L-Certified purchase!

Overpriced, underwhelming

For $85 a year after taxes this app should do it more then regular key fobs. I know what you’re saying, regular key fobs can’t schedule appointments for service etc. but I don’t need my $85 app to schedule my appointments when I have the app on my $1100 phone that also can schedule service appointments. This app on more than one occasion has told me that it was unable to process my request while trying to start my vehicle only to go outside and find my car was running at other times it didn’t process my request I never started the car. For $85 I should be able to use the app to roll down and up my windows as well as open and close my sunroof some key fobs do that already for free. So if we’re going to charge a premium price because it’s a luxury brand then give your customers something to smile about. I would like to be able to say yeah cost me $85 a year but I can do all this with my app. hopefully someone will read this and say you know this customer has a point instead of reading it and saying yeah right good luck with that. Well I know this looks long but it’s a quick read and I hope someone reads it. I’m two years in and it’s a waste of money. thank you

Developer Response ,

Your comments are important to us. We appreciate your honesty, as we are always looking into ways we can improve for our guests. Please know we will forward your feedback along for consideration. If you’re currently experiencing connectivity issues, we’d like to help. Please give us a call at 800-255-3987.

App Privacy

The developer, Lexus, a Division of Toyota Motor Sales, U.S.A. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

English, French, Spanish

Supports

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Family Sharing

With Family Sharing set up, up to six family members can use this app.

Источник