- Backup methods for iPhone, iPad, and iPod touch
- Decide which method is best for you
- iCloud
- Computer
- iCloud backups
- Backups from your computer
- Can I use my device’s backup for another kind of device, like an iPhone backup for an iPad?
- About encrypted backups on your iPhone, iPad, or iPod touch
- When you encrypt the backup for your iPhone, iPad, or iPod touch
- Encrypt your backups
- Check to see if your backups are encrypted
- If you can’t remember the password for your encrypted backup
- Turn off backup encryption
- Learn more
- Back up and restore your iPhone or iPad to your Mac or to iCloud
- Back up your device
- Restore your device from a backup
- Restore your device to its factory settings
Backup methods for iPhone, iPad, and iPod touch
A backup allows you to copy and save the information from your iPhone, iPad, or iPod touch. If you replace your device, you can use a backup to transfer your information to a new device.
Decide which method is best for you
In case you ever need an alternative backup, you can back up your device using iCloud and also using your computer. Learn how to back up your device or restore your device from a backup.
iCloud
- Stores backups in iCloud
- Offers up to 2TB of storage (with an Apple One Premier plan, you can get up to 4TB)
- Always encrypts your backups
- Lets you create and use backups from anywhere with Wi-Fi
Computer
- Stores backups on your Mac or PC
- Storage depends on your Mac or PC’s available space
- Offers encrypted backups (off by default)
- Lets you create and use backups from your Mac or PC
iCloud backups
With a Wi-Fi network connection, you can back up your device using iCloud. You don’t need to plug your device into a computer to back up with iCloud.
iCloud backups include nearly all data and settings stored on your device. iCloud backups don’t include:
- Data that’s already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data
- Data stored in other cloud services, like Gmail and Exchange mail
- Apple Mail data
- Apple Pay information and settings
- Face ID or Touch ID settings
- iCloud Music Library and App Store content (If it’s still available in the iTunes, App, or Apple Books store, you can tap to re-download your already purchased content.)
When you use Messages in iCloud, Health data on iOS 12, or Voice Memos, your content is automatically stored in iCloud. If you turn on iCloud Photos, your content is also automatically stored in iCloud.
Backups from your computer
A computer backup of your device, which is not the same as a sync, includes almost all of your device’s data and settings. A backup from a computer doesn’t include:
- Content from the iTunes and App Stores, or PDFs downloaded directly to Apple Books
- Content synced from Finder or iTunes, like imported MP3s or CDs, videos, books, and photos
- Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
- Face ID or Touch ID settings
- Apple Pay information and settings
- Apple Mail data
- Activity, Health, and Keychain data (to back up this content, you’ll need to use Encrypted Backup in iTunes.)
Can I use my device’s backup for another kind of device, like an iPhone backup for an iPad?
You can restore a device from a backup of another kind of device, like using an iPad backup for an iPhone, but certain types of content won’t transfer. This content includes photos, Messages and attachments in Messages, Voice Memos, and apps that aren’t compatible with the device that you’re setting up. For example, apps compatible only with iPad won’t transfer to your iPhone.
If your devices use iCloud and Messages in iCloud, your iMessages and text (SMS) and multimedia (MMS) messages are automatically stored in iCloud.
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About encrypted backups on your iPhone, iPad, or iPod touch
To protect backups of your iPhone, iPad, or iPod touch on your computer, you can use password protection and encryption.
Encrypt your backups
See if your backups are encrypted
Get help with a forgotten password
Turn off backup encryption
When you encrypt the backup for your iPhone, iPad, or iPod touch
The «Encrypt local backup» option in the Finder or iTunes locks and encodes your information. Encrypted backups can include information that unencrypted backups don’t:
- Your saved passwords
- Wi-Fi settings
- Website history
Encrypted backups don’t include Face ID, Touch ID, or device passcode data.
Your backup isn’t encrypted by default. To encrypt a backup in the Finder or iTunes for the first time, turn on the password-protected «Encrypt local backup» option. Backups for your device will automatically be encrypted from then on. You can also make a backup in iCloud, which automatically encrypts your information every time.
Encrypt your backups
- On a Mac with macOS Catalina 10.15 or later, open the Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.
- Connect your device to your computer with the included USB cable. Then locate your device on your computer.
- From the General tab or the Summary tab, select «Encrypt local backup» under the Backups section.
- When asked, make a password. Create one that you’ll remember or write it down and store it safely, because there’s no way to use your backup without this password. If you forgot your password, learn what to do.
After you confirm your password, your backup will start and immediately overwrite and encrypt your previous backups. When the process completes, make sure that your encrypted backup finished successfully:
- On a Mac with macOS Catalina 10.15 or later, open the Finder, click the General tab, then click Manage Backups. You should see a list of your backups. On a Mac with macOS Mojave 10.14 or earlier, or on a PC with iTunes, from the menu bar at the top of the iTunes window, choose Edit > Preferences, then click the Devices tab.
- You should see a lock next to your device’s name and the date and time that the backup was created.
- Click OK to close the backup window.
Check to see if your backups are encrypted
If you’ve set up the Finder or iTunes to encrypt your backups, the “Encrypt local backup” checkbox in the General or Summary tab is checked.
You can also see whether a specific backup is encrypted:
- On a Mac with macOS Catalina 10.15 or later, open the Finder, click the General tab, then click Manage Backups. You should see a list of your backups. On a Mac with macOS Mojave 10.14 or earlier, or on a PC with iTunes, from the menu bar at the top of the iTunes window, choose Edit > Preferences, then click the Devices tab.
- Look for a lock next to the backup. If you see a lock , the backup is encrypted.
- Click OK to close the backup window.
If you can’t remember the password for your encrypted backup
You can’t restore an encrypted backup without its password. With iOS 11 or later or iPadOS, you can make a new encrypted backup of your device by resetting the password.
- On your device, go to Settings > General > Transfer or Reset [Device] > Reset.
- Tap Reset Network Settings and enter your device passcode.
- Follow the steps to reset your settings. This won’t affect your user data or passwords, but it will reset settings like display brightness, Home Screen layout, and wallpaper. It also removes your encrypted backup password.
- Connect your device to the Finder or iTunes again and create a new encrypted backup using the steps above.
You won’t be able to use previous encrypted backups, but you can use the Finder or iTunes to back up your current data and set a new backup password.
If you have a device with iOS 10 or earlier, you can’t reset the password. In this case, try the following:
- If someone else set up your device, ask them for the password.
- Use an iCloud backup instead. If you don’t have an iCloud backup, you can make one.
- Try using an older iTunes backup.
Turn off backup encryption
To turn off backup encryption, uncheck the «Encrypt local backup» checkbox in the Finder or iTunes and enter the password. If you can’t remember your password, you have two options:
- If you have an iCloud account, you can use iCloud to back up and restore.
- Use the steps above to reset your backup password.
Learn more
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Back up and restore your iPhone or iPad to your Mac or to iCloud
One of the best ways of safeguarding the information on an iPhone or iPad against damage or loss is backing up or copying your files and settings to either your Mac or to iCloud. Backing up is also useful if you get a new device and want to transfer your previous settings to it.
After you back up your device, you can use the backup to restore the information on your device whenever needed. If your device has issues that can’t be fixed by restoring from a backup, you can also restore your device to its factory settings and then restore a recent backup to see if that fixes the problem.
Back up your device
Connect your device to your Mac.
You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.
In the Finder on your Mac, select the device in the Finder sidebar.
If you connect your device to your Mac using a USB cable and can’t see the device in the Finder sidebar, see If your device doesn’t appear in the sidebar.
Click General in the button bar.
To select backup options, do any of the following:
Select the “Back up your most important data on your [device] to iCloud” button to store backup data on iCloud and not on your Mac.
Select the “Back up all the data on your [device] to this Mac” to store backups on your Mac.
Select the “Encrypt local backup” tickbox to encrypt your backup data and protect it with a password. To change your password later, click Change Password.
Click Back Up Now.
Restore your device from a backup
If your device has an issue, you can use a recent backup to restore the information on the device.
Connect your device to your Mac.
You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.
In the Finder on your Mac, select the device in the Finder sidebar.
Click General in the button bar.
Click Restore Backup.
Click the Backup pop-up menu, choose the backup you want to restore to the device, then click Restore.
If your backup is encrypted, you must enter the password before restoring your files and settings.
Restore your device to its factory settings
You can reinstall the software originally on your device and restore it to its factory settings. You might need to do this if you’re having problems with the device (for example, if it freezes or crashes frequently) of if you’re getting ready to sell or give it away.
Important: Restoring a device to its factory settings deletes all your information and settings. However, before doing so, your Mac backs up your device. You can use this backup to restore your information and settings on the device.
Note: You must turn off the Find My app in iCloud Settings on your device before you can restore your device.
Connect your device to your Mac using a USB or USB-C cable.
You can’t restore your device using a Wi-Fi connection.
In the Finder on your Mac, select the device in the Finder sidebar.
Click General in the button bar.
Click “Restore [device]”, then follow the onscreen instructions.
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