Netflix apple tv dolby atmos

Question: Q: Netflix on apple tv 4k do not support Dolby Atmos

I have installed Netflix app on apple tv 4k new model 2021 and unable to watch any movie with Dolby Atmos. I have Dolby Atmos sound bar. The apple tv is directly attached to soundbar using hdmi 2.1 cable. But apple tv app contents play with Dolby Atmos. Any help would be appreciated.

Posted on Jun 24, 2021 10:46 AM

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Welcome to the Apple Support Communities!

We are happy to help with the issue you are having with using Dolby Atmos with your Apple TV and Netflix. Check out Dolby Atmos on Netflix. You might want to check «How to setup Dolby Atmos».

Jun 25, 2021 1:12 PM

I suspect there is a bug in this new Apple TV. For example in netflix, for the 1st time you log in the apps, most of the content no label correctly. Most of 4k hdr and Atmos only shown as HD and 5.1 audio but if the content is HDR and atmos, it will play the video in HDR and audio as Dolby Atmos.

Jun 25, 2021 8:44 PM

So any workaround to get Dolby Atmos on Netflix.

Jun 26, 2021 11:57 PM

I have issue on apple tv 4k alone. The same Netflix account in my TV shows Dolby Atmos audio and works great.

I have connected apple tv 4k directly to the Dolby Atmos sound bar etc. The apple tv + play Dolby Atmos content perfectly.

Only issue with Netflix app on apple tv ie, none of the content show Dolby Atmos. I think it is not recognising the device properly which is capable of playing Atmos.

My badluck to choose apple tv.

Jun 27, 2021 12:13 AM

In my case, Dolby Atmos was not appear in the title which have dolby atmos track. It only appear as 5.1. However, I just just play the title and my AVR shown it receive a dolby atmos signal. I don’t know much about soundbar. After I play the video, i skip and went back to browse Netflix content, dolby atmos now appear correctly in every title which have dolby atmos track.

Jun 27, 2021 12:24 AM

I have motorola amphisoundx 5.1.2 sound bar which supports Dollby True HD and Atmos. Apple tv+ app Dolby Atmos content have no issues playing in the sound bar. It’s only the Netflix.

Jun 29, 2021 7:14 AM

if it works on the other apps then it’s likely an issue or limitation in the app netflix made

Jun 29, 2021 7:33 AM

I had a similar issue- I was able to see Atmos badges on Apple TV +, and not on Netflix, specifically in ATV 4K with OG Homepods connected. I was using a HD TV, not 4K, which is supposed to work regardless. I connected the ATV to an ARC port and also ended up randomly tweaking the video format settings. On enabling a HDR format [like 1080 60Hz HDR] the badge suddenly showed up on Netflix for the content, and the sound does sound different from earlier. Just putting this here hoping it helps anyone facing a similar issue with a non-4K TV.

Jul 28, 2021 10:33 PM

Finally I sold my ATV4K after a month usage. Reason mostly becauss Bluetooth pairing issue with controller and Plex apps audio sync issue. After O read in forum, I realize those issue not solved by apple by a long time and I’m not willing to wait for them to release an update. Now I’m migrate to Nvidia Shield.

Jul 29, 2021 4:00 AM

I tried your fix. Temporarily setting my tv’s video output to 1080p 60 hz HDR and then quitting and reopening the Netflix app on my Apple TV 4K 2021 caused the atmos logo to show up in the Netflix app again.

I have two 2018 HomePods connected in a stereo pair for Dolby Atmos. I think my TV being 1080 p, not Dolby Vision, not HDR for some reason confused the apps like Netflix.

Sep 7, 2021 5:21 PM

That’s great! Yes somehow the audio and video formats have to atleast temporarily line up for Atmos to work

Sep 7, 2021 5:50 PM

Question: Q: Netflix on apple tv 4k do not support Dolby Atmos More Less

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Dolby Atmos в Netflix

Мы поддерживаем стриминг с аудио Dolby Atmos для отдельных видео.

Для трансляций с аудио Dolby Atmos вам потребуется:

План Netflix с поддержкой стриминга в UltraHD.

Устройство с поддержкой Netflix и Dolby Atmos.

Аудиосистема с поддержкой Dolby Atmos.

Какие устройства поддерживают аудио Dolby Atmos при просмотре Netflix?

Чтобы узнать, какие модели устройств поддерживают Dolby Atmos, выполните поиск по Центру поддержки Netflix, указав модель вашего устройства. Если аудио Dolby Atmos доступно для вашего устройства, совместимые модели будут указаны в разделе функций. Вы также можете обратиться за дополнительной информацией к производителю устройства.

Как настроить аудио Dolby Atmos на устройстве?

Для получения инструкций по настройке Dolby Atmos на своем устройстве обратитесь к производителю устройства.

Какая скорость подключения к интернету нужна для просмотра Netflix с аудио Dolby Atmos?

Для просмотра трансляций с аудио Dolby Atmos рекомендуем использовать подключение к интернету со скоростью не менее 3 Мбит/с.

Как найти фильмы и сериалы с аудио Dolby Atmos?

Если у вас есть система с поддержкой Dolby Atmos и план с поддержкой трансляций в UltraHD, рядом с описанием доступных фильмов и сериалов будет отображаться значок Dolby Atmos:

Аудио Dolby Atmos будет доступно не для каждого эпизода или сезона сериала с поддержкой Dolby Atmos. Кроме того, не для всех фильмов и сериалов доступна поддержка аудио Dolby Atmos на всех языках.

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Как пользоваться Netflix на Apple TV

Узнайте, как смотреть Netflix на Apple TV, а также как настроить аккаунт и выйти из него. Если вы не знаете, работает ли Netflix на вашем устройстве, выполните действия из раздела «Настройка Netflix».

Приложение Netflix доступно для Apple TV (2-е поколение) и более поздних версий.

Поддерживаемые регионы
Netflix доступен во всем мире. Большинство устройств совместимы с Netflix везде, но некоторые старые устройства могут работать только в той стране, где они были приобретены. Если вы собираетесь приобрести новое устройство, обратитесь к производителю, чтобы узнать, поддерживается ли Netflix в вашем регионе.

Чтобы настроить старое устройство, вам может потребоваться перейти на страницу netflix.com/activate. Эти устройства поддерживают Netflix только в США и Канаде.

Навигация
На большинстве устройств можно просматривать списки фильмов и сериалов, включая перечень видео из раздела Мой список. Каждый список представляет категорию контента, например комедии, драмы или сериалы, в зависимости от того, что вы смотрели ранее.

Чтобы перемотать видео вперед или назад на Apple TV, приостановите его или нажмите на сенсорную панель.

Поиск
Ищите фильмы и сериалы непосредственно в приложении Netflix на Apple TV.

Разрешение
Большинство устройств поддерживает стриминг с Netflix в качестве HD при высокой скорости подключения к интернету. На этих устройствах можно воспроизводить контент Netflix в максимальном поддерживаемом разрешении.

Родительский контроль
Netflix позволяет настраивать родительский контроль отдельно для каждого профиля.

Субтитры и альтернативные аудиодорожки
Узнайте, как подключить субтитры, скрытые субтитры и альтернативные аудиодорожки (в том числе объемный звук 5.1), доступные для многих фильмов и сериалов. Чтобы узнать, поддерживает ли ваше устройство формат аудио 5.1, откройте любой оригинальный контент Netflix и посмотрите, доступен ли вариант объемного звука 5.1. Если нет, то ваше устройство не поддерживает этот формат. На многих устройствах можно менять вид обычных и скрытых субтитров. На некоторых устройствах обычные и скрытые субтитры не показываются или их вид нельзя настроить.

На отдельных устройствах, включая модели ниже, возможен стриминг некоторых видео со звуком в формате Dolby Atmos. Подробную информацию вы можете найти в нашей статье о том, как использовать Dolby Atmos на Netflix.

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Question: Q: Apple TV 4K: No Dolby Atmos on Netflix, Only At iTunes Movies

I’m using a Apple TV 4K for some time connected to an Dolby Atmos AV receiver. Netflix always showed and worked with Atmos, but recently it only outputs PCM 2.0. The strange is that iTunes Movies plays Atmos with no problem. Seems to be something with Netflix app. I tried to reinstall the app, update apple TV but nothing works. I checked the Netflix quality configuration and is at maximum on my ultra HD plan. Any ideas?

Posted on Sep 24, 2020 7:54 AM

As of 10/3/20 the second 14.2 beta tvOS update has fixed Dolby Atmos with ITunes movies/ shows and on Netflix and Amazon Prime as well .

Posted on Oct 6, 2020 6:17 PM

All replies

The TV OS 14.2 beta breaks Atmos in everything so be aware if you install it.

Sep 25, 2020 9:41 AM

Netflix released an update few days ago which solves the issue.

Sep 28, 2020 10:35 PM

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I have an Apple TV 4K. Brand new. Tv OS 14.3. Netflix will NOT play Atmos. If I switch back to the internal Netflix app on the Sony TV, Atmos is fine. Atmos working find on other apps on the AT4K So this is definitely not fixed.

Dec 29, 2020 1:36 PM

Don’t know what to say to help you. I am running 14.3 and have no issues with audio .

i did see this poster on Reddit:

Atmos not appearing in Netflix, tvOS 14.3

I have an Apple TV 4K running 14.3, and the latest Netflix app. It is connected using brand new HDMI cables to a Denon AVR-X3700H

Apple TV+ content in Atmos works perfectly

With Netflix, shows that I know are in Atmos are showing up as “5.1” in the app

Is there a fix for this, or is Netflix just super buggy with Atmos right now?

UPDATE: After reading through some other posts on this topic, it would appear that you just need to play some Atmos content, and then the app will update to show the correct content format

Источник

Question: Q: Apple TV 4K: No Dolby Atmos on Netflix, Only At iTunes Movies

I’m using a Apple TV 4K for some time connected to an Dolby Atmos AV receiver. Netflix always showed and worked with Atmos, but recently it only outputs PCM 2.0. The strange is that iTunes Movies plays Atmos with no problem. Seems to be something with Netflix app. I tried to reinstall the app, update apple TV but nothing works. I checked the Netflix quality configuration and is at maximum on my ultra HD plan. Any ideas?

Posted on Sep 24, 2020 7:54 AM

As of 10/3/20 the second 14.2 beta tvOS update has fixed Dolby Atmos with ITunes movies/ shows and on Netflix and Amazon Prime as well .

Posted on Oct 6, 2020 6:17 PM

Helpful answers

The TV OS 14.2 beta breaks Atmos in everything so be aware if you install it.

Sep 25, 2020 9:41 AM

Netflix released an update few days ago which solves the issue.

Sep 28, 2020 10:35 PM

There’s more to the conversation

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Contact Netflix. Its their app.

Sep 24, 2020 7:59 AM

I have the same problem. Have you found a solution? Just started today!!

Sep 24, 2020 8:54 AM

I have exactly the same issue. I can add that the issue started after the update of the Apple Tv 4k to iOS 14.0 few days ago. It seems that the streaming of any multichannel video on Netflix app comes out in PCM 2.0, not just the Atmos ones. Streaming from iTunes Movies or Amazon Prime App is fine, I get Atmos or 5.1 as it would be. Also, with the same Netflix account streaming on an Android TV box linked to the same home theatre of the Apple TV (just different HDMI) I get no issue at all. All fine. Also on my Panasonic TV the naive Netflix app gets the Atmos signal right. It seems that this issue is related to an incompatibility between the new OS of the Apple TV and the Netflix app. Today I tried to de-install and re-install the Netflix app. Now, when accessing a series on the Netflix App I do not get anymore the flag stating the availability of the Atmos sound (just Dolby Vision). Somehow the App is fooled to think it is on a platform not supporting multichannel streaming. Called the Netflix assistance but they had not heard about the issue so far (but the new iOS has been released very recently). They do know however of other issues between the Netflix app and the new iOS. They might look into this if they will get several similar calls.

Sep 24, 2020 9:13 AM

I have exactly the same issue. Disney and Prime are fine but no more more 5.1 or Atmos on Netflix

Sep 24, 2020 11:54 AM

Not yet. I contacted Netflix and they also don’t know what could be. They sent me some steps to follow but nothing worked.

Sep 24, 2020 12:04 PM

Same thing here. I don’t get the Atmos logo anymore on Netflix, only the Dolby Vision. I contacted Netflix and they also don’t know what could be. They sent me some steps to follow but nothing worked. Probably is the iOS update.

Sep 24, 2020 12:06 PM

Here as well but Apple TV app works just fine

Sep 25, 2020 6:42 AM

I contacted Netflix yesterday and they are going to forward this issue to the advanced support team. Let’s just wait.

Sep 25, 2020 7:34 AM

The TV OS 14.2 beta breaks Atmos in everything so be aware if you install it.

Sep 25, 2020 9:41 AM

I wish I read the post before I installed the 14.2 beta update as well. no Atmos in TV / Netflix/ Amazon Prime also . they all worked prior to the 14.2 update. tried a factory reset ..reinstalled all for naught. hopefully the next update takes care of that.

Sep 28, 2020 4:40 PM

Netflix released an update few days ago which solves the issue.

Sep 28, 2020 10:35 PM

No ATMOS in anything as long are you are using 14.2 beta 2 hopefully it’s fixed in the next beta increment

Sep 29, 2020 7:17 AM

For me Atmos is back on Netflix

Sep 29, 2020 7:18 AM

Apple TV new update 14.2 crush Dolby atmos

Oct 3, 2020 10:37 PM

Dolby atmos on Netflix & Disney channel is working on my lg tv app

but not on my Apple TV 14.2 new update crush my Dolby atmos

Oct 3, 2020 10:42 PM

Question: Q: Apple TV 4K: No Dolby Atmos on Netflix, Only At iTunes Movies More Less

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