- How to Enter Recovery Mode with a Broken Home Button on iPhone
- How to Deal with a Broken iPhone Home Button
- Troubleshooting an unresponsive home button
- What to Know
- AssistiveTouch on the iPhone
- If Your Home Button Is Completely Non-Functional
- iPhone Home Button Repair: AppleCare
- iPhone Home Button Repair: Third Parties
- How to use an iPhone with a broken home button
- Difficulty
- Duration
- What You Need
- Opening your phone without Touch ID
- Enabling the software-based home button
- Turning off Touch ID until your home button is fixed
- My iPhone Home Button Won’t Work! Here’s The Real Fix.
- Does My iPhone Need To Be Repaired?
- How Can I Use My iPhone Without A Home Button?
- How To Show The Home Button On Your iPhone’s Screen
- The Two Categories Of Home Button Problems
- Software Problems
- Hardware Problems
- General wear and tear (and gunk)
- The Home button becomes physically dislodged
- One of the cables that connects the Home button to the logic board is damaged
- How To Fix An iPhone Home Button That Won’t Work
- 1. Test The Home Button Itself
- The Most Important Physical Home Button Test
- 2. Inspect Your iPhone For Damage
- 3. Turn Your iPhone Off And Back On, And Test
- 4. Back Up And Restore Your iPhone, And Test Again
- 5. Repairing A Broken Home Button
- Repair Your Home Button
- Live With Assistive Touch
- Home Button: Working As Usual
- About Author
How to Enter Recovery Mode with a Broken Home Button on iPhone
iPhone is known as the first smartphone that has a minimalist hardware button. Right from the start, there were 4 hardware buttons, and that didn’t change until now.
Every refreshment, especially in the terms of design is always a good idea. When we use our devices, we develop certain habits, and the new design will make us change such habits, which is the case with the minimalist button as well. This not only influences the way we use the iPhone, minimalist button influences troubleshooting as well. It is often used for Recovery Mode.
To put your device into Recovery Mode, follow these steps:
Turn off your iPhone, then hold down the home button and plug it into your computer. Keep holding the home button until you see this pic for iOS 7 or later.
Of course, this thing cannot be done if the home button of the iPhone / iPad is not working.
How to enter Recovery Mode with the broken home button on iPhone or iPad? There are several options, but this time, we will use a third-party application that you can install on Mac/PC named Reiboot.
Download the Reiboot application for Mac at this link and PC at this link, then install on Mac/PC. I will give you an example how this application runs on Mac and how the iPhone or iPad can enter Recovery Mode, you just plug your device then after it is detected by Reiboot click Enter Recovery Mode (1)
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How to Deal with a Broken iPhone Home Button
Troubleshooting an unresponsive home button
What to Know
- If you can access Settings, set up and use Assistive Touch, which adds a virtual Home button to the iPhone screen.
- If the Home button is completely non-functional, take your phone to an Apple Store if it’s under warranty or if you have AppleCare.
- If your phone isn’t under warranty and you don’t have Apple Care, take it to a skilled, reputable independent repair shop.
This article explains what to do when your iPhone Home button is broken or in the process of breaking. Tips apply to any iOS device with a Home button, including the iPod touch and iPad.
AssistiveTouch on the iPhone
If your Home button is broken or breaking, there’s a feature built into the iOS that can help: AssistiveTouch. Apple didn’t put that feature there as a workaround to broken buttons. It’s actually designed to make the iPhone accessible to people who may have trouble pressing the physical Home button due to disabilities.
AssistiveTouch works by adding a virtual Home button to your iPhone’s screen that is overlaid on every app and screen throughout your phone. With AssistiveTouch enabled, you don’t have to click the Home button—everything that requires the Home button to do can be done by tapping the button onscreen.
To learn how to turn on AssistiveTouch, and how to configure and use it, read our step-by-step instructions in How to Use AssistiveTouch on Your iPhone.
If Your Home Button Is Completely Non-Functional
If your Home button is already totally broken, you may not be able to get to your Settings app (you could be stuck in another app, for instance). If that’s the case, you’re out of luck.
There are a number of accessibility features that can be enabled using a computer when your iPhone is synced to iTunes, but AssistiveTouch is not one of them. Using that requires getting into the Settings app. If your Home button is already completely non-functional, consider your repair options
iPhone Home Button Repair: AppleCare
If your Home button is breaking or broken, AssistiveTouch is a good temporary fix, but you probably don’t want to be stuck with a non-functional Home button for good. You need to get the button fixed.
Before deciding where to get it fixed, check to see if your iPhone is still under warranty. If it is, either due to the original warranty or because you bought an AppleCare extended warranty, take your phone to an Apple Store. There, you’ll get an expert repair that maintains your warranty coverage. If your phone is under warranty and you get it repaired somewhere else, you may forfeit your warranty.
iPhone Home Button Repair: Third Parties
If your phone is out of warranty, and especially if you’re planning to upgrade to a new model soon, then getting your Home button fixed at the Apple Store isn’t crucial. In that case, you can consider getting it fixed by an independent repair shop. There are lots of companies that offer iPhone repair, and not all of them are skilled or reliable, so make sure to do some research before picking one.
The iPhone X and newer models don’t have a home button at all. Learn how to perform common tasks on those models in iPhone X Home Button Basics.
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How to use an iPhone with a broken home button
No matter how much we safeguard our phones, accidents still happen. If an accident has compromised your iPhone home button, you may feel like you’re forced to get the phone repaired — or worse yet — replace the entire phone. Don’t replace your phone outright, though.
Difficulty
Duration
What You Need
In this article, we’ll show you how you can modify your iPhone so you can continue using it, even if the home button no longer works.
Opening your phone without Touch ID
Before we get to the point where we can enable the workaround, we need to get you into your iPhone. If your home button is completely broken and you use Touch ID, then you might be wondering how you can unlock your phone. Pressing the power button gets you to your notifications, but you can’t actually unlock your phone without using Touch ID. So what do you do?
Step 1: You turn to the number one rule of all computer troubleshooting — you turn it off and on again.
Step 2: No, seriously. Hold down the Sleep/Wake button to switch your phone off, then turn it back on again.
Step 3: When your phone reboots, you’ll be asked to enter your passcode to unlock your phone, bypassing the pesky Touch ID wall.
Step 4: This handy tip is also useful for older iPhones without Touch ID, as it bypasses some of the other issues you might face, like being locked into an app you can’t leave because, well, your home button is broken.
Enabling the software-based home button
So, you’re in, and you’ve never been happier. The last thing you want to do, though, is restart your phone every time you want to check a notification or send a WhatsApp message. What can you do now to make sure you don’t have to? There’s thankfully an accessibility workaround, and it’s simple to enable:
Step 1: Open your Settings app.
Step 2: Tap Accessibility > Touch > AssistiveTouch.
Step 3: Tap the switch for AssistiveTouch so it shows green.
Step 4: Once checked, a floating Grayscale button will pop up on your screen. Hit it.
Step 5: A context menu will appear, which you can use to imitate the functions of your home button, including asking Siri, opening the app switcher, or even gaining access to your Control Center.
Step 6: Choosing Customize Top Level Menu below Assistive Touch gives you an extensive list of available options to replace the standard virtual keys.
Step 7: The best part is that this button continues on the unlock screen, so you can press it and pick Home to open your passcode entry.
Turning off Touch ID until your home button is fixed
You may notice that your home button has returned as a fittingly eerie, ghost-like variant of its previous self, and you have everything you need to proceed with using your phone like you would normally, but you’re missing one thing: Touch ID. If Touch ID is switched on, you probably used it for a variety of purposes, including approving downloads on the App Store. But you don’t need that this very second, so you can go ahead and turn it off.
Note: This step is completely voluntary, so don’t feel pressured to turn off Touch ID if you don’t want to. It’s just a step that may make your life somewhat easier until your phone is repaired.
To turn off Touch ID, follow these steps:
Step 1: Head back to your Settings app.
Step 2: Scroll to Touch ID & Passcode and tap it.
Step 3: Enter your passcode.
Step 4: Finally, untick the four boxes to turn off Touch ID.
That’s all there is to it, and now you won’t have Touch ID until your phone is patched up. With your iPhone working for the most part, you can get it serviced at your convenience. While you’re doing this, it might be best to lessen the chance of further damage to your iPhone. We’ve researched the best iPhone SE cases to ensure that the rest of your precious phone stays safe and sound.
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My iPhone Home Button Won’t Work! Here’s The Real Fix.
It’s easy to forget how often we use the Home button on our iPhones — until it stops working. Maybe your Home button never works, or maybe it only works some of the time. It’s frustrating either way, but there is good news: A lot of Home button issues can be fixed at home. In this article, I’ll help you figure out why your iPhone’s Home button won’t work, how to use AssistiveTouch as a temporary solution, and help you repair the broken Home button if you can’t fix it yourself.
Does My iPhone Need To Be Repaired?
Not necessarily. Software problems and hardware problems can cause Home buttons to stop working. Software problems can usually be fixed at home, but if we find out your Home button isn’t working because of a hardware problem, I’ll help you get it repaired.
First things first: Let’s make sure you can still use your iPhone before we move on to the fixes.
How Can I Use My iPhone Without A Home Button?
When a Home button won’t work, the biggest problem people face is that they can’t exit their apps and return to the Home Screen. Basically, they get stuck inside their apps. Fortunately, there’s a feature in Settings called AssistiveTouch that allows you to add a virtual Home button to your iPhone’s display.
If you’re reading this article and you’re stuck in an app now, turn your iPhone all the way off and back on again. It’s a clunky fix, but it’s the only way.
How To Show The Home Button On Your iPhone’s Screen
Go to Settings -> Accessibility -> Touch -> AssistiveTouch and tap the switch next to AssistiveTouch to turn it on. To use the Home button, tap the AssistiveTouch button on the screen, then tap Home. You can use your finger to move the AssistiveTouch button anywhere on the screen.
AssistiveTouch isn’t a real fix, but it is a good temporary solution while we figure out why your Home button isn’t working. If you need help turning it on, check out my YouTube video about how to use AssistiveTouch.
The Two Categories Of Home Button Problems
Software Problems
Software problems occur when your iPhone doesn’t respond correctly when you press the Home Button. The hardware could be sending the signal, but if the software isn’t paying attention, nothing happens. When your iPhone’s software becomes corrupted, overloaded, or a helper program (called a process) crashes in the background of your iPhone, your Home button may stop working.
Hardware Problems
Hardware problems with Home buttons usually fall into one of three categories:
General wear and tear (and gunk)
In some cases, and especially where iPhones are used in dusty or dirty environments, the Home button can become less sensitive to touch. Don’t assume this is what’s going on if your Home button works intermittently (some of the time)—software problems cause this too. In my experience, the wear and tear issue affects pre-Touch ID iPhones (iPhone 5 and earlier) more than the current models.
The Home button becomes physically dislodged
Smash! Your Home button isn’t where it used to be, or it’s a little “off-kilter”—this is relatively rare.
One of the cables that connects the Home button to the logic board is damaged
The Home button is physically attached to your iPhone’s display, and two cables carry the Home button signal to the logic board. One cable runs runs through the top of the display and connects at the top of the logic board, and the other cable connects to the logic board underneath the Home button on the left. If your iPhone’s display was damaged or your iPhone got wet, one of the Home button cables or connectors may have been damaged too.
How To Fix An iPhone Home Button That Won’t Work
Apple Store employees see iPhones with broken Home buttons all the time. I’d always check for damage first, then troubleshoot the software, and then repair the hardware if it was necessary.
A general rule of thumb: If your Home button stopped working after your iPhone was physically damaged or got wet, your iPhone probably needs to be repaired — but not always. If it has gradually gotten worse over time or no major iPhone life event happened before it stopped working, we may be able to fix it at home.
1. Test The Home Button Itself
Click the Home button with your finger. Does it feel normal, or does it feel stuck? Gently move your finger from side to side — does the Home button feel loose? If it doesn’t feel the way it should, we may be dealing with a hardware problem — but if it has always felt “a little off” and it only recently stopped working, it could be an underlying software problem.
The Most Important Physical Home Button Test
When I worked at the Apple Store, a lot of the time people would come in saying that their Home button only worked some of the time, but we would discover that the Home button worked all of the time in certain spots, and none of the time in others. One way we’ll be able to say for sure that it is a hardware problem is by doing the following test:
Click the Home button on the very top. Does it work? Try the far left side, and then the bottom, and then the far right side. Try the corners. If it only works in some locations, like on the top but not on the bottom, you definitely have a hardware problem. There’s no fixing a Home button with a “directional” problem like this at home, but a lot of the people I worked with would choose simply to live with the problem now that they knew where to press the Home button.
2. Inspect Your iPhone For Damage
Take a close look at the Home button, your iPhone’s display, and inside the charging port and headphone jack on the bottom of your iPhone. Is there any physical damage or corrosion? Is it possible your iPhone got wet? Did other components (like the camera) stop working too, or is it only the Home button that’s having the problem?
If you discover physical or liquid damage, it’s almost a sure bet that your Home button isn’t working because of a hardware problem, and your iPhone may need to be repaired — skip to the section called Repairing A Broken Home Button below.
3. Turn Your iPhone Off And Back On, And Test
We’re heading into the software troubleshooting phase of the tutorial. As we discussed, your Home button may not work if your iPhone’s software doesn’t react the way it should when you press the Home button. If your iPhone has been very slow lately, apps have been crashing, or your Home button stopped working after you upgraded to a new version of iOS, a software problem may be the reason why your Home button won’t work.
The first (and least invasive) software troubleshooting step is to turn your iPhone off and back on again. If you already rebooted your iPhone to turn on AssistiveTouch and that didn’t fix your Home button, just move on.
When you turn your iPhone off, all the little programs that keep your iPhone running, one of which processes “events” like a Home button press, are forced to shut down. When you turn your iPhone back on, those programs start fresh again, and sometimes that’s enough to fix a minor software glitch.
Press and hold the power button until “slide to power off” appears on the screen. Swipe the red and white power icon from left to right to shut down your iPhone. Wait about a minute to let your iPhone completely shut down. Then, press and hold the power button again until the Apple logo appears on the screen.
4. Back Up And Restore Your iPhone, And Test Again
More significant software problems can only be fixed by restoring your iPhone, which means that you erase and reload all the software on your iPhone. If you make an appointment at the Genius Bar to fix a Home button and it’s not obviously a hardware issue, the tech will always restore your iPhone to make sure it’s not a software problem before making a repair.
Back up your iPhone to iTunes, Finder, or iCloud, and then follow these instructions to DFU restore your iPhone. DFU stands for “Device Firmware Update”, and firmware is the programming that controls how your iPhone’s hardware interacts with its software. Firmware is between hardware and software — get it?
You won’t find instructions on how to DFU restore your iPhone on Apple’s website. It’s the deepest type of restore possible — if a DFU restore can solve a software problem, it will solve a software problem. My article about how to DFU restore your iPhone explains how to do it. Read that article and come back here when you’re done.
After the restore finishes, you’ll be able to reload your personal information from your iTunes, Finder, or iCloud backup, and the Home button problem should be solved for good.
5. Repairing A Broken Home Button
If you’re under warranty and your iPhone isn’t damaged, head straight for an Apple Store (make an appointment with the Genius Bar so you don’t have to wait for help) or start a mail-in repair on Apple’s support website. When a Home button won’t work and the iPhone is out of warranty or damaged, people generally go in one of two directions:
Repair Your Home Button
Anyone can replace your Home button, but only Apple can reenable Touch ID, the fingerprint sensor built into the Home button. Touch ID, which was introduced with the iPhone 5S, contains security features that link a specific Home button to a specific iPhone, and for security reasons, Apple is the only company who can crack the code.
If you have a Touch ID-enabled iPhone and anyone other than Apple repairs your iPhone, the Home button will function just like it did before the iPhone 5S, without the Touch ID functionality.
Live With Assistive Touch
About half of the people I’d work with would choose to live with AssistiveTouch, the “software” Home button that lives on the iPhone’s display. It’s not a perfect solution, but it is a free solution. If you’re shopping for a new cell phone plan or you’re due for an upgrade, this may be the excuse you’ve been waiting for to upgrade to a new iPhone.
Home Button: Working As Usual
A Home button that won’t work is one of the most frustrating problems that iPhone owners can face. AssistiveTouch is an excellent stopgap, but it’s certainly not a perfect fix. I hope you’ve been able to repair your Home button at home, but if you haven’t, I’d like to hear about which repair option you chose in the comments section below.
About Author
I’m a former Apple employee and the founder of Payette Forward, and I’m here to help you with your iPhone.
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