- What to do if your iPhone screen is cracked or broken, and how to prevent any further damage
- Check out the products mentioned in this article:
- iPhone Xs (From $999 at Apple)
- iPhone 8 Plus (From $599 at Apple)
- iPhone 7 Plus (From $449 at Apple)
- iPhone 6 (From $139 at Best Buy)
- OtterBox Defender Series (From $14.95 at OtterBox)
- Belkin Screen Protection for iPhone X/XS (From $19.95 at Apple)
- How to protect an iPhone screen
- How to repair cracked iPhone screens
- My iPhone Screen Is Cracked! Here’s What To Do.
- First Of All, Stay Safe
- Assess The Damage: How Broken Is It?
- Find The Best Repair Option For You
- Apple
- Puls & Other “Come-To-You” Repair Services
- Local iPhone Repair Shops
- Mail-In Repair Services
- Fix It Yourself
- Don’t Fix It
- Best Of Luck
- Question: Q: Cracked iPhone Screen Repair Questions
- All replies
- Question: Q: Screen cracked
- All replies
- Question: Q: iPhone screen cracked on its own
- All replies
What to do if your iPhone screen is cracked or broken, and how to prevent any further damage
Recently, I was jogging from my car to a pizza shop to pick up dinner for the family, carrying my keys and iPhone in one hand, while digging through my wallet for cash with the other, not being careful with either.
In the midst of jostling the items about, my venerable iPhone 6 took a dive and hit the edge of the curb screen-first. Cracked doesn’t begin to do the damage justice; the screen was positively shattered, so crisscrossed with cracks that it could hardly turn on.
Since it was an older phone and I was due for an upgrade anyway, the solution was simple: to replace my cracked iPhone screen, I simply bought a new phone.
If your iPhone’s screen is damaged, and the phone is out of warranty and you don’t have AppleCare+ coverage, a new phone may well be the way to go — at least you can apply the value of a trade in to your new phone.
Replacing the screen of an iPhone X without a warranty or AppleCare+ plan costs $279. An iPhone 8 Plus or 7 Plus screen costs $169. And an iPhone 6 screen replacement costs $129 if you don’t have coverage.
Check out the products mentioned in this article:
iPhone Xs (From $999 at Apple)
iPhone 8 Plus (From $599 at Apple)
iPhone 7 Plus (From $449 at Apple)
iPhone 6 (From $139 at Best Buy)
OtterBox Defender Series (From $14.95 at OtterBox)
Belkin Screen Protection for iPhone X/XS (From $19.95 at Apple)
How to protect an iPhone screen
The best plan for dealing with a cracked iPhone screen is to prevent the damage in the first place. Always use a screen protector , and consider using a rugged case that fully encapsulates the phone, like an OtterBox Defender Series case.
Just make sure you replace a screen protector or case if it’s damaged, as it won’t perform as well thereafter.
How to repair cracked iPhone screens
If your phone is under warranty, or you paid the $5.99 for AppleCare+ coverage, your iPhone is covered for up to two incidents of accidental damage with only a $29 fee added for screen repair, so by all means use Apple to fix that broken screen.
You can bring a damaged iPhone to an Apple store or a licensed service provider for a screen replacement, which can often be completed that same day, or you can mail your iPhone to Apple in a shipping box they provide at your request. Expect to be without your phone for one long, grueling week, but if you live in an area without easy access to Apple stores or partnered locations, this is a fine option.
If your iPhone doesn’t have a coverage plan, then you can try bringing it to a cheaper screen repair shop. Just make sure you backup the iPhone to iCloud first, as you never know if the cut-rate operation may end up accidentally damaging your phone. If this occurs, it may also void any iPhone warranty you have.
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My iPhone Screen Is Cracked! Here’s What To Do.
You just dropped your iPhone and the screen is broken. When your iPhone screen is shattered, it can be difficult to figure out what you should do, which repair option is best, or if you should even repair it at all. In this article, I’ll explain what to do when your iPhone screen is cracked and walk you through the different repair options.
First Of All, Stay Safe
When an iPhone screen cracks or shatters, there are usually a lot of sharp glass shards poking out. The last thing you want to have happen after you’ve dropped your iPhone is cut your hand on broken glass and have to go to the emergency room.
If your iPhone screen is completely shattered, take a piece of clear packing tape and put it over the screen.
If the screen isn’t significantly cracked, you may be able to skip this step until you figure out whether the screen is usable or if you want to have it replaced.
Assess The Damage: How Broken Is It?
The next question you want to ask yourself is this: How broken is the screen? Is it a single hairline crack? Are there a few cracks? Is the screen completely shattered?
If the damage is minor, it may be worth a trip to the Apple Store to see if an exception can be made — but those cases are extremely rare.
Apple doesn’t cover physical damage to iPhones — there’s still a service fee even if you have AppleCare+. Most of the time, impact points are obvious and an Apple Genius can spot them right away. If you have a cracked iPhone screen, you won’t be able to talk your way out of it.
Find The Best Repair Option For You
As an iPhone owner, you have lots of different repair options — so many in fact that sometimes it can become overwhelming. In all, you have six main repair options and we’re going to quickly walk you through each of theme below.
Apple
If you have AppleCare+, a screen repairs usually cost $29. However, if you don’t have AppleCare+, you’re probably going to pay at least $129 — and possibly as much as $279. That’s just if the screen is broken.
If there’s any other damage to your iPhone, such as a dent or bend in its frame, the repair cost will be even more. If you have AppleCare+, you’ll probably be charged $99. If you don’t have AppleCare+, your bill could be as much as $549.
Apple also has a mail-in repair service, but return time can take a week or longer.
If you have AppleCare+, Apple may be your best and least expensive option. If you don’t have AppleCare+, or if you need to have your iPhone screen fixed immediately, there are a few other options you may want to consider.
Puls & Other “Come-To-You” Repair Services
Many people don’t know about this relatively new iPhone repair options that works very well for lots of iPhone users. Companies like Puls are national brands that will send a highly-skilled, certified technician directly to you where they’ll repair your iPhone on the spot.
Visit our Puls coupon code page for $5 off any repair!
Come-to-you repairs are typically just as cheap (if not cheaper) than Apple repairs and they’re significantly more convenient. Instead of standing around the mall, someone comes to you — your daily routine isn’t interrupted at all.
Furthermore, some of these come-to-you repair companies offer a better warranty than the one you’ll receive from Apple, which is 90 days. For example, Puls repairs are protected by a lifetime warranty.
Local iPhone Repair Shops
Another option that’s probably close-by is your local iPhone repair shop. As Apple products have become more and more popular, more and more phone repair stores have opened up.
Typically, I don’t encourage people to choose this option. You don’t know who is doing the repair, what type of experience they have fixing iPhones, or where the replacement screen actually came from.
Most importantly, if an Apple Genius realizes your iPhone has been repaired with a 3rd-party screen, Apple may refuse to do any future repairs on your iPhone when you bring it in. In this case, you’d have to buy a new iPhone or put up with your broken one.
We stay away from making specific recommendations about local shops because there is so much variability. If you believe this option is best for you, do some research and read some reviews of your local store before going in.
Mail-In Repair Services
Mail-in repair services like iResQ are another increasingly popular repair option for cracked iPhone screen. Mail-in repair companies are convenient for people who live far away from civilization and want to save some money.
The main downside of mail-in repair services is that they are notoriously slow — returns can take up to a week or even longer. Ask yourself this: When was the last time I didn’t use my iPhone for a week?
Fix It Yourself
If your tech-savvy friend offers to do the repair, or if you think you could replace the cracked iPhone screen, that could be a good option — but it usually isn’t.
Repairing an iPhone is a delicate process. There are dozens of tiny components inside your iPhone, so it’s easy to make a mistake or leave something out of place. If a tiny cable gets even the slightest of tears, you could be without your iPhone until you find a replacement screen or purchase a new iPhone.
Furthermore, you need to use a specialized toolkit just to get inside of your iPhone to begin with.
If your DIY iPhone screen replacement goes wrong, don’t expect Apple to bail you out. If Apple finds out you opened up your iPhone and tried to replace a cracked screen, they almost certainly won’t fix your iPhone.
Even Apple Geniuses make mistakes when repairing cracked iPhone screens — that’s why Apple Stores are filled with replacement parts. More problems happen in the Genius Room than you probably imagine.
There’s one more thing to consider — replacement screens aren’t cheap and it’s tough to know which are high-quality. Professional repair companies like Puls test iPhone screens thoroughly, and they offer lifetime warranties on their repairs.
The potential for problems plus the cost of purchasing a special toolkit and a replacement screen is enough for me to tell you that’s repairing your cracked iPhone screen on your own is probably not worth risk.
Don’t Fix It
When your iPhone screen is cracked, you always have the option to do nothing. I don’t recommend attempting to fix it yourself unless you’re 100% OK with the worst-case scenario: a bricked iPhone.
You may as well fix your iPhone now if:
- You plan on giving the iPhone to someone else.
- You plan on trading it in.
- You plan on reselling it.
- You plan on upgrading to a newer iPhone in the future.
I belong to the iPhone upgrade program. Every year, I get the latest iPhone and send my old one back to Apple.
When I got my iPhone 7, I dropped it and the screen cracked just a tiny bit. Nine months later when I sent it back to Apple as part of the upgrade program, they wouldn’t accept it until the screen was fixed. I had to pay for the repair before I could finish the upgrade.
What’s the moral of the story? I should’ve fixed it 9 months earlier when it happened!
Best Of Luck
I hope this article helped you figure out which repair option is best for your broken iPhone screen. It can be incredibly frustrating when your iPhone screen is cracked, so I wish you the best of luck in getting it repaired, whether you decide to choose Apple, Puls, or a different option. Leave a comment down below and let me know what your experience has been like with cracked iPhone screens and getting them repaired!
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Question: Q: Cracked iPhone Screen Repair Questions
Posted on Jun 27, 2009 7:48 PM
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Just to mention for Apple’s $200 if you send it into them they just replace the phone itself not just the glass. Also to mention if a 3rd party does replace the glass it would void your warranty with Apple but with Apple’s $200 way your warranty would continue on as normal.
I just thought I’d mention that to you.
Jun 27, 2009 7:55 PM
Jun 28, 2009 4:21 PM
Jun 28, 2009 6:29 PM
I’ve actually used Dr. Cell Phone numerous times. My husband, daughter, step son. list goes on. Great company. They know what they’re doing and they are quick.
My only problem was that they called me too much! But I guess it showed they cared about my repair lol. Good luck!
Jun 29, 2009 9:28 AM
Jul 8, 2009 7:48 AM
Jul 8, 2009 8:20 AM
I actually own a small company that does screen repairs for the Apple iPhone 3G. We keep all of the parts in stock and, if you’re mailing in the phone, we fix them all within 24 hours. If you happen to live in the Chicago or Seattle area, you can come in in-person and we’ll do the repair for you in about 5-10 minutes. The total cost for the repair is $95 and that includes parts and labor.
Here’s the link to the repair:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
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Question: Q: Screen cracked
How much it will cost to change my iphone x broke screen
Posted on Dec 5, 2021 8:56 PM
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Armanmasum Said:
«Screen cracked: How much it will cost to change my iphone x broke screen«
It’d Cost Quite a Bit:
If your iPhone no longer works due to that, then it’s time for a new iPhone. I suggest getting it from none other than Apple, to avoid scams and such.
Contact Apple Support:
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 🙂
B. Contacting an AASP:
Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.
- Go Here:Find Locations — Apple Authorized Reseller
- Click:Service & Support
- Enter: your location information
- See: if there is an AASP nearby
- Contact: an AASP that shows up, and find out more about the services that they offer to fix the iPhone
Or.
C. A Retailer:
Contact your local retailer, seeing if they replace these screens.
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Question: Q: iPhone screen cracked on its own
I just wanted to post this in hopes of recieving opinions of those with knowledge of the topic or those who have had similar experiences.
This morning when I woke up my iPhone 5c had a single crack, horizontally, and in a straight line. It was in the exact place I left it, I live by myself so theres no possible way this happened from an impact. I did some googling and found that there are a few similar situations around the web similar to mine. I called Apple and the support agent told me that if I took it to the Apple store I would have to pay out of pocket to fix it. I just got the phone less than a month ago. Will Apple really not help me with this unless I pay $250 out of pocket? I also found from searching on the web that this could be an issue with the phones battery or some other hardware problem. Do you guys really think that they won’t help me out with this? The crack did not come from anything I did, so why wouldn’t it be covered by the warranty?
Posted on Jan 25, 2014 6:55 PM
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Only Apple can tell you what they will do. Make an appointment at the Genius Bar at your local Apple Store. Politely explain the situation. Ask them what they can do for you.
Jan 25, 2014 7:16 PM
Alright, thanks. I was planning on going regardless. Just wanted some opinions on if YOU think theyll help me or not
Jan 25, 2014 9:05 PM
How is my opinion on whether they will at all useful? My opinion on the matter is completely irrelevant as it will not affect what they do.
Howvever, if you really want my opinion, here it is. I don’t believe that the glass broke by itself. There was some impact, perhaps you were unaware of it at the time and the crack was very small. Eventually the whole screen cracked. I’ve had this happen with a watch. I don’t believe that the damage is covered under warranty and don’t think there is any reason they have to do anything other than offer you an out-of-warranty replacement unit.
Jan 26, 2014 5:27 AM
lol come on.. If you don’t understand why I asked for opinions you must be pretty out of touch. I wasn’t asking your opinion for any kind of absolute knowledge or to know the exact outcome of the situation. I simply wanted to know what to expect or have some kind of idea of what to expect when I walked it. But it’s all good, I went today and guess what? They gave me a new phone and told me it WAS covered under my warranty. I’ll clicked solved now, thanks for trying to help.
Jan 26, 2014 3:48 PM
NO! Yesterday in Honolulu a homeless guy set fire to the T-mobile Tower — all of bishop street was down — This morning my phone was sitting on my desk and an employees phone was sitting on another desk. Both phone simultaneously made the most bazaar tweeting noises and her’s went black and was unable to turn it back on until she went to the store and they stuck some pin in it to get it back on and she still has to go to her original carrier tomorrow, and my screen cracked ON IT’S OWN! This is obviously some sort of Signal pitch — surge — or problem with the internal functions. Im not buying that the phone jumped off my desk on it’s own fell on the floor while I was sleeping and got back on the desk only to crack today from a tiny crack my eye could not see — or I tapped on a sweet spot BS or any other sort of it is my fault crap excuse an inexperienced sales person can come up with to make me responsible. I will be visiting the store tomorrow — Trust me — it will get fixed at their expense!!
Nov 18, 2017 1:04 AM
Question: Q: iPhone screen cracked on its own More Less
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