One to one apple sessions

Watch the Keynote and State of the Union

The Apple Worldwide Developers Conference kicks off with exciting reveals, inspiration, and new opportunities. Join the worldwide developer community for an in-depth look at the future of Apple platforms, directly from Apple Park.

Apple Keynote
June 7, 10 a.m. PDT

State of the Union
June 7, 2 p.m. PDT

Learn from over 200 sessions

Immerse yourself in over 200 in-depth sessions to help you continue to create the most innovative apps in the world. Video collections will be posted each day. Watch during the week or any time after, on the web or in the Apple Developer app on iPhone, iPad, Mac, and Apple TV.

Request a lab appointment

Get one-on-one guidance on implementing Apple technologies, UI design principles, managing your app on the App Store, and much more. The lab schedule is now available and requests are being accepted.

Ask questions and find answers

Connect with over 1,000 Apple engineers on the Apple Developer Forums. Anyone can view the forums or sign in with an Apple ID to ask questions and provide thoughts. Tags specific to WWDC21 make it easy to find conference-related content.

Join a challenge

Released throughout the week, coding and design challenges create fun, interactive ways for you to explore the latest technologies and frameworks, and share your creations with others.

Chat about special topics

Join Apple engineers and designers throughout the week as they host text-based Q&As on developer tools, SwiftUI, accessibility, and machine learning. Sign-ups are limited and available now.

Expand your perspective

Gain valuable insights through compelling presentations by industry experts, as well as developer spotlights. And unwind throughout the week with mindful cooldowns.

Celebrate great apps

The Apple Design Awards honor excellence in innovation, ingenuity, and technical achievement in app and game design. We’re thrilled to announce this year’s finalists — an impressive collection of apps and games produced by some of the most talented developers in the world. Finalists were chosen across six categories and winners will be announced on June 10.

Explore pavilions

Customize your WWDC experience and check out content by topic within pavilions — areas that contain related sessions, labs, and special activities. Exclusively in the Apple Developer app.

Go beyond WWDC

A variety of developer organizations will host events throughout the week of WWDC. Discover even more opportunities for learning, networking, and fun in addition to Apple’s conference.

Watching session videos, viewing related documentation and sample code, and posting on the forums are available to anyone. To request a lab appointment or sign up for Digital Lounges, you must be a current member of the Apple Developer Program or Apple Developer Enterprise Program, or a WWDC21 Swift Student Challenge winner.

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Online Personal Session

Schedule a free session with a Specialist and cover the topics you want — from the basics to pro tips.

When you shop with Apple, we’ll help you get the most out of your new device. Tailor your session around what you want to explore and get answers to any questions you may have.

Make it yours.

Stick to the basics, dig into key features and apps, or fine-tune your device to suit your personal needs. Whatever you’re interested in learning, our Specialists are here to help.

iPhone

Tap into the power of your iPhone. Start with the essentials or take a deeper dive. Get a crash course in photo editing, discover amazing apps to support your passions, and learn how to control your privacy.

Apple Watch

Get to know your Apple Watch and all the amazing things it can do — from tracking your heart rate to controlling your music and podcasts to keeping you connected with all the things you care about.

Explore the versatility of your iPad, whether for work, home, or play. Take care of business, like transferring your contacts and syncing with iCloud. Learn to multitask with Split View. Or see how Apple Pencil can take your iPad even further.

Make your Mac work how you want. Connect all your accounts for a seamless experience, find new apps to support organization and creativity, or prep your Mac for peak performance at the office.

Discover accessibility features.

We want everyone to enjoy what technology makes possible. Use your session to learn about built-in features that help those with vision, hearing, or physical and motor skill needs.

Online Personal Session. Only from Apple.

After your product ships, you’ll receive an invitation to schedule your one-on-one online session.

Already purchased? Schedule a session on your Orders page.

Free delivery

And free returns. See checkout for delivery dates.

Apple Card Monthly Installments

Pay for your new Apple products over time, interest-free with Apple Card. Footnote ◊

Today at Apple

Discover inspiring programs happening near you.

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Question: Q: One-to-One

I had my first One-to-One session last evening and was, frankly, quite disappointed. Answers I received to several questions were incomplete at best and wrong at worst. To top it off, she knew virtually nothing about iMatch and acted as if it was some esoteric product that wasn’t really part of Apple. About all I can say positive is that she was very pleasant and did seem to know the basics. Did I just happen upon a bad experience or is that what others have found? I’m a little concerned because the Apple store is about 45 minutes from me and I’d be reluctant to keep going if my sessions aren’t more informative than this. Also, is it going to be necessary for me to actually unplug and take my iMac in to the store in order to get better responses?

iMac, Mac OS X (10.3.x)

Posted on Dec 27, 2012 5:39 AM

All replies

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Everyones experience will be different depending on your needs, the store and the Apple employee. Many questions can be answered here in the Apple Support Community by either doing a search or posting your own questions.

Another tool is Apple’s Find Out How video tutorial page.

Dec 27, 2012 5:55 AM

I had to look up iMatch. The only one I was aware of is a photo cataloguing app for Windows.

It appears it’s part of iCloud, however. Which leads me to ask what model Mac do you have and is the OS in your profile correct? 10.3.x isn’t going to run iCloud and doesn’t work on Intel Macs.

Dec 27, 2012 6:24 AM

I believe the correct term is iTunes Match

Dec 27, 2012 6:28 AM

I’m not sure I understand your reply. iMatch has been around for months; I’ve had it since shortly after the service was announced but it’s not well supported by Apple in terms of information, which is why I was looking for more information at my One-to-One session after I got a new iMac last week. I wasn’t intending this post to be about that, just using it as an example and wondering what experiences others had with One-to-One.

Dec 27, 2012 6:31 AM

You’re absolutely correct. I’ve somehow gotten in the habit of combining the two and incorrectly calling it iMatch, as do many others.

Dec 27, 2012 6:30 AM

As noondaywitch implied, you may want to update your computer profile.

If you go to the iTunes Match page, there is lots of info including a «See how iTunes Match works» video.

Dec 27, 2012 6:35 AM

I have to confess my ignorance in that I don’t know what you mean by «update your computer profile.» I have to say I’ve read that and find it kind of superficial. It doesn’t really explain a lot of things, at least in a way that I (not very computer savvy) could understand. Again, I wasn’t trying to turn this into a discussion on Match, it was just an example I tossed in.

Dec 27, 2012 7:00 AM

I think it goes back to what I said in my first reply. Everyone’s experience is going to be different with the one-on-one service depending on a host of variables. If you have a computer specific issue, it’s probably always best to bring the computer in.

To update you profile:

Go up to the top of the page to «Your Stuff» the Profile. Update there. It’s helpful for other users to properly answer questions based on user/computer profiles.

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One-To-One Statflo

One-To-One is dedicated to sparking conversation about customer experience as it applies to retail and regulated industries. We sit down with leaders in customer experience to get a unique take on how to best engage with customers to drive sales, reduce churn, and ultimately increase loyalty.

S2 | Ep. #05 | Driving Community Engagement ft. Heros Hockey | One to One Podcast

How Hockey Education Reaching Out Society (HEROS) builds consistent community engagement by creating barrier-free experiences.