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What happened to iTunes?

With macOS Catalina, your iTunes media library is now available in the Apple Music app, Apple TV app, Apple Books app, and Apple Podcasts app. And Finder is where you can manage and sync content on your iPhone, iPad, and iPod touch.

Now there’s an app for every media type

With macOS Catalina, your music, videos, podcasts, and audiobooks are organized in to their own dedicated apps — the Apple Music app, Apple TV app, Apple Podcasts app, and Apple Books app. You can also access your iTunes Store purchases in these apps.

If you have a PC, you can continue to use iTunes for Windows to manage your media library, make purchases, and manually sync and manage your iPhone, iPad, or iPod touch.

Use Finder to sync and manage your iPhone, iPad, and iPod touch

Finder is the new place to back up, update, or restore your iPhone, iPad, and iPod touch. Just connect your device to your Mac and it appears in the Finder sidebar. And you can easily drag and drop files to your device.

Upgrade your iTunes library

After you update to macOS Catalina, just open the Apple Music app or Apple TV app to use your iTunes library in the new apps. Have multiple iTunes libraries? Learn how to switch between them in macOS Catalina.

If you open the Apple Podcasts app or Apple Books app first, you won’t see any of your media until you open the Apple Music app or Apple TV app.

Here are some things to know

• The Apple Music app and Apple TV app read the contents of your iTunes library — so don’t delete your iTunes library.
• If you open the Apple Music app and don’t see all of your album artwork, leave the Apple Music app open so your album artwork can finish downloading.
• If you previously used multiple iTunes libraries, your audiobooks are imported in to the Apple Books library and podcasts are imported in to the Apple Podcasts library on your computer.

Where’s my media?

Here’s where you can find your entire media collection, access your iTunes Store purchases, and synced libraries.

All of your music is now in the Apple Music app

The Apple Music app is where you can find all of your music, including music that you imported in to iTunes, purchased from the iTunes Store, and playlists and smart playlists that you created in iTunes. And if you subscribe to Apple Music, you can stream and download millions of songs, and access your entire music library across all of your devices.

Looking for the iTunes Store?

If you don’t see the iTunes Store in the sidebar, here’s how to find it:

1. Open the Apple Music app.
2. In the menu bar, choose Music > Preferences.
3. Go to the General tab and select iTunes Store.
4. Click OK.

Everything you watch is now in the Apple TV app

The Apple TV app is the new home for all of your movies, TV shows, and home videos — including your purchases from iTunes. Browse movies and TV shows that you can buy, rent movies, and subscribe to just the channels that you want to watch. And soon you can discover new favorites with Apple TV+.

Find podcasts in the Apple Podcasts app

Find all of the shows that you’ve subscribed to or added to iTunes in the Apple Podcasts app. Continue listening to your favorite podcast episodes. And discover new shows that you might like based on the ones that you’re already listening to.

Listen with the Apple Podcasts app on your iPhone or iPad .

Listen with the Apple Podcasts app on your Mac.

Listen to audiobooks in the Apple Books app

Find your audiobooks, including the ones that you purchased from iTunes, in the Apple Books app. Discover new books to read in the Book Store. Or buy audiobooks from the new Audiobook Store so you can listen on the go.

The Apple Music app, Apple TV app, Apple Podcast app, and Apple Books app aren’t available in all countries and regions. Learn what’s available in your country or region.

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Use iTunes to sync your iPhone, iPad, or iPod with your computer

Learn how to sync music, movies, and more using iTunes on your Mac or PC.

If you’re using macOS Mojave or earlier or a Windows PC, use iTunes to sync content to your devices. Before you use iTunes to sync content to your iOS or iPadOS device, consider using iCloud, Apple Music, or similar services to keep content from your Mac or PC in the cloud. This way, you can access your music, photos, and more on your devices when you aren’t near your computer. Learn more about using Apple Music or iCloud Photos instead of iTunes.

If you use iCloud or other services like Apple Music to keep your content up-to-date across all of your devices, some syncing features through iTunes might be turned off.

What you can sync with iTunes

• Albums, songs, playlists, movies, TV shows, podcasts, and audiobooks.
• Photos and videos.
• Contacts and calendars.

iTunes features might vary by country or region.

Sync or remove content using iTunes

1. Open iTunes and connect your device to your computer with a USB cable.
2. Click the device icon in the upper-left corner of the iTunes window. Learn what to do if you don’t see the icon.
   
3. From the list under Settings on the left side of the iTunes window, click the type of content that you want to sync or remove. * To turn syncing on for a content type, select the checkbox next to Sync.
   
4. Select the checkbox next to each item that you want to sync.
5. Click the Apply button in the lower-right corner of the window. If syncing doesn’t start automatically, click the Sync button.

* You can only sync your device with one iTunes library at a time. If you see a message that your device is synced with another iTunes library, your device was previously connected to another computer. If you click «Erase and Sync» in that message, all content of the selected type on your device will be erased and replaced with content from this computer.

Sync your content using Wi-Fi

After you set up syncing with iTunes using USB, you can set up iTunes to sync to your device with Wi-Fi instead of USB.

1. Connect your device to your computer with a USB cable, then open iTunes and select your device. Learn what to do if your device doesn’t appear on your computer.
2. Click Summary on the left side of the iTunes window.
3. Select «Sync with this [device] over Wi-Fi.»
4. Click Apply.

When the computer and the device are on the same Wi-Fi network, the device appears in iTunes. The device syncs automatically whenever it’s plugged in to power and iTunes is open on the computer.

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If your computer doesn’t recognize your iPhone, iPad, or iPod

If you connect your device to your computer with a USB cable and your computer doesn’t recognize your iPhone, iPad, or iPod, learn what to do.

If your computer doesn’t recognize your connected device, you might see an unknown error or a «0xE» error. Follow these steps and try to connect your device again after each step.

1. Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.
2. Check that you have the latest software on your Mac or Windows PC. If you’re using iTunes, make sure you have the latest version.
3. If you see a Trust this Computer alert, unlock your device and tap Trust. If you can’t unlock your device because you forgot your passcode, find out what to do.
4. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
5. Restart your computer.
6. Restart your iPhone, iPad, or iPod touch.
7. Follow these additional steps for your Mac or Windows PC.
8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

Additional steps for Mac

1. Connect your iOS or iPadOS device and make sure that it’s unlocked and on the Home screen.
2. On your Mac, choose Finder > Preferences from the Finder menu bar, then click Sidebar at the top of the preferences window. Make sure that «CDs, DVDs and iOS Devices» is checked.
3. Press and hold the Option key, then choose System Information from the Apple menu . From the list on the left, select USB.
4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don’t see your device or still need help, contact Apple Support.
   

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Download and use iTunes for Windows

With iTunes for Windows, you can manage your entire media collection in one place. Subscribe to Apple Music to access millions of songs. Buy music and movies from the iTunes Store. And sync content from your computer to your iPhone, iPad, or iPod touch.

If you can’t access the Microsoft Store

Explore iTunes for Windows

To navigate iTunes, use the buttons in the navigation bar at the top of the iTunes window. To switch to a media type, like Music, Movies, TV Shows, Podcasts, or Audiobooks, click the pop-up menu in the upper-left corner.

Listen to music

Subscribe to Apple Music to access millions of songs, buy music from the iTunes Store, listen to Radio, or listen to music imported into iTunes.

Listen to Apple Podcasts

Discover and subscribe to podcasts that entertain, inform, and inspire. Browse free episodes and shows about a variety of topics.

Watch movies and TV shows

Browse categories to find movies and TV shows that you can buy, or find movies you can rent.

Listen to audiobooks

Browse categories to find audiobooks that you can buy.

Store availability and features might vary by country or region. See what you can buy in your country or region.

Manually manage and sync your iPhone, iPad, or iPod touch

You can use iTunes for Windows to back up and update your iPhone, iPad, or iPod touch, and to sync content from your computer to your device.

You can also use iCloud for Windows to access your photos, contacts, calendars, files, and more across all of your devices.

Change settings and manage your account

• Choose Account > View My Account to view information about your purchase history, manage your subscriptions, change your payment information, and more.
• Choose Account > Sign Out to sign out of iTunes with your Apple ID and remove access to your content from iTunes.
• Choose Edit > Preferences to change things like your language, set restrictions, and more.

If you change your language in iTunes, you might have to quit iTunes and reopen it.

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How to create a new Apple ID

Use the same Apple ID to enjoy all Apple services. All you need is your full name, date of birth, an email address, and phone number.

Not sure if you have an Apple ID, or forgot what it is? To find your Apple ID, enter your name and email address at iforgot.apple.com.

Create an Apple ID on your iPhone, iPad, or iPod touch

Create an Apple ID when you set up your device

1. Tap «Forgot password or don’t have an Apple ID?».
2. Tap Create a Free Apple ID.
   
3. Select your birthday and enter your name. Tap Next.
4. Tap «Use your current email address», or tap «Get a free iCloud email address.»
5. When prompted, follow the onscreen steps to verify your email address and set up two-factor authentication. If you choose to skip this step, you’ll be prompted to do this later in Settings.

Create an Apple ID using the App Store on your device

1. Open the App Store and tap the sign-in button .
2. Tap Create New Apple ID. If you don’t see this option, make sure that you’re signed out of iCloud.
   
3. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
4. Enter your credit card and billing information, then tap Next. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
5. Confirm your phone number. This can help to verify your identity and recover your account if needed. Tap Next.
6. Check your email for a verification email from Apple and verify your email address.

After you verify your email address, you can use your Apple ID to sign in to the iTunes Store, App Store, and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on your Mac

1. Choose Apple menu  > System Preferences.
2. Click Sign In.
   
3. Click Create Apple ID, then follow the onscreen steps. The email address that you provide will be your new Apple ID.*
   
4. Enter your credit card and billing information, then click Continue. You can also choose None. Learn what to do if None isn’t showing or you can’t select it. You won’t be charged until you make a purchase.
5. Check your email for a verification email from Apple and verify your email address.

After you verify your email address, you can use your new Apple ID to sign in to the App Store and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on your Windows PC

1. Open iTunes for Windows. Make sure that you have the latest version.
2. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > Sign In. Then click Create New Apple ID.
3. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
4. Enter your credit card and billing information, then click Continue. You can also choose None, and learn what to do if None isn’t showing or you can’t select it. We’ll charge you only when you make a purchase.
5. Check your email for a verification email from Apple and verify your email address.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

Create an Apple ID on another device

To create an Apple ID on an Apple TV, Android device, smart TV, or streaming device, you can usually follow the steps provided onscreen and enter your full name, date of birth, an email address or phone number, and a payment method. If you set up the Apple TV app on your smart TV, you might be redirected to activate.apple.com to create your Apple ID. You can also use the steps below to create your Apple ID on the web.

Create an Apple ID on the web

1. Go to appleid.apple.com and click Create Your Apple ID.
   
2. Follow the onscreen steps. The email address that you provide will be your new Apple ID.*
3. Enter a phone number that you can always access.
4. Check the boxes to subscribe to Apple Updates if you’d like. This keeps you up to date on the latest news, software, products, and services from Apple.
5. Click Continue.
6. Follow the onscreen steps to verify your email address and phone number.

After you verify your email address, you can use your new Apple ID to sign in to the iTunes Store and other Apple services such as iCloud.

* In China mainland, you might be required to provide a +86 phone number for your Apple ID. You can change the number later, or change your country or region to a location that doesn’t require it. This number is only used for verification purposes.

If you see a message that you need to sign in to iTunes

If you created a new Apple ID on the web and see a message that you need to sign in to iTunes, follow the steps below for your device:

• On an iPhone, iPad, or iPod touch: Open Settings, then tap «Sign into device» and sign in with your Apple ID.
• On a Mac: Choose Apple menu  > System Preferences, then select Apple ID and sign in with your Apple ID.
• On an Apple TV: Sign in to the App Store, iTunes Store, or Apple Music with your Apple ID.
• On a PC: Sign in to iTunes with your Apple ID.
• On an Android device: Sign in to Apple Music on Android with your Apple ID.

Learn more

• An Apple ID is the account you use to access Apple services like iCloud, the App Store, the iTunes Store, Apple Music, and more.
• If you see a message that says that the email address that you entered is already associated with an Apple ID, you might have already created an Apple ID. Try signing in with that email address. If you don’t remember your password, you can reset your password to regain access to your account.
• Already have an Apple ID? Sign in to all Apple services on your device.
• Learn how to change or remove your Apple ID payment information.
• Learn about how two-factor authentication protects your Apple ID.

Store availability and features might vary by country or region.

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