- Set up and use iCloud for Windows
- Before you begin
- Set up iCloud for Windows
- Download and share your photos
- Share your photos
- See your files and folders with iCloud Drive
- Keep your apps up to date
- Save your passwords across devices
- If your computer doesn’t recognize your iPhone, iPad, or iPod
- Additional steps for Mac
- Transfer photos and videos from your iPhone, iPad or iPod touch
- Use iCloud Photos
- Import to your Mac
- Import to your Windows PC
- Learn more
- [Solved] I don’t See My iPhone in Computer
- Firstly, check if the problem is caused by iPhone
- Secondly, check if the problem is caused by broken cable
- Thirdly, fix driver problems
- Uninstall the driver should resolve the problem
- Update the driver
Set up and use iCloud for Windows
With iCloud for Windows, the photos, documents, and bookmarks on your PC are updated automatically on your Apple devices.
Before you begin
Make sure that you set up iCloud on your iPhone, iPad, or iPod touch or Mac and that you’re signed in with your Apple ID. Then follow the steps below to download and set up iCloud for Windows.
Want to access iCloud’s latest features? See the recommended system requirements. iCloud requires an Internet connection. iCloud might not be available in all areas and features vary. If you use a Managed Apple ID, iCloud for Windows isn’t supported.
Set up iCloud for Windows
- Download iCloud for Windows on your PC.
- Windows 10 or later: Go to the Microsoft Store to download iCloud for Windows.
- Earlier versions of Windows*: Download iCloud for Windows from apple.com.
- If it doesn’t install automatically, go to File Explorer and open iCloud Setup.
- Restart your computer.
- Make sure iCloud for Windows is open. If it doesn’t open automatically, go to Start, open Apps or Programs, and open iCloud for Windows.
- Enter your Apple ID to sign in to iCloud.
- Choose the features and content that you want to keep up to date across your devices.
- Click Apply.
Download and share your photos
When you turn on Photos, iCloud for Windows creates a Photos folder in File Explorer called iCloud Photos. iCloud Photos uploads new photos and videos that you add to the iCloud Photos folder on your PC so you can see them in the Photos app on your iPhone, iPad, iPod touch, and Mac, and on iCloud.com. New photos and videos you take automatically download from iCloud Photos.
Share your photos
You can also share your photos. Shared Albums lets you view, share, and comment on the photos and videos you share with other people. And if you use the latest version of iCloud for Windows, you can pin photos to keep them local to your device. When you unpin them, they upload to iCloud instead.
See your files and folders with iCloud Drive
When you turn on iCloud Drive, iCloud for Windows creates an iCloud Drive folder in File Explorer. You can find documents that you’ve stored in iCloud in this folder. When you create a file on your PC and save it to the iCloud Drive folder, it also appears on your other devices.
If you want to work on files with friends or colleagues, you can share individual files or create a shared folder to share a group of files. You can also pin files and folders so you can use them offline, and easily check the status of a download or shared file.
In iCloud for Windows 12 or later, you can find and recover files deleted from iCloud Drive in the past 30 days in Recently Deleted in iOS, iPadOS, or iCloud.com, in Trash in macOS, and in Recycle Bin in Windows. If you use Delete or Delete All in Recently Deleted or empty the Trash in macOS, files aren’t recoverable. If you don’t see the files you wish to restore, you can recover files deleted within the last 30 days at iCloud.com.
You can also access your iCloud Drive files and folders at iCloud.com.
If you receive an error when you try to move a file from iCloud for Windows, you might need to download the file to your Windows PC. After you download the file, try moving it again.
Keep your apps up to date
When you use iCloud on all of your devices, you can keep your Mail, Contacts, and Calendars updated no matter which device you’re using. Learn how to use Mail, Contacts, and Calendars with iCloud on all of your devices.
If you sign in to iCloud using a third-party Mail app outside of iCloud for Windows, learn how to create an app-specific password to keep information up to date on your devices.
Save your passwords across devices
If you use two-factor authentication with your Apple ID and own a device running iOS 14 or later, you can save important web passwords and keep them up to date in Safari on your iPhone, iPad, or iPod touch and in Google Chrome or Microsoft Edge on your PC. Just download the iCloud Passwords extension for your web browser, and then use the iCloud Passwords app to create, access, and manage your passwords.
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If your computer doesn’t recognize your iPhone, iPad, or iPod
If you connect your device to your computer with a USB cable and your computer doesn’t recognize your iPhone, iPad, or iPod, learn what to do.
If your computer doesn’t recognize your connected device, you might see an unknown error or a «0xE» error. Follow these steps and try to connect your device again after each step.
- Make sure that your iOS or iPadOS device is turned on, unlocked, and on the Home screen.
- Check that you have the latest software on your Mac or Windows PC. If you’re using iTunes, make sure you have the latest version.
- If you see a Trust this Computer alert, unlock your device and tap Trust. If you can’t unlock your device because you forgot your passcode, find out what to do.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
- Restart your computer.
- Restart your iPhone, iPad, or iPod touch.
- Follow these additional steps for your Mac or Windows PC.
- Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
Additional steps for Mac
- Connect your iOS or iPadOS device and make sure that it’s unlocked and on the Home screen.
- On your Mac, choose Finder > Preferences from the Finder menu bar, then click Sidebar at the top of the preferences window. Make sure that «CDs, DVDs and iOS Devices» is checked.
- Press and hold the Option key, then choose System Information from the Apple menu . From the list on the left, select USB.
- If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don’t see your device or still need help, contact Apple Support.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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Transfer photos and videos from your iPhone, iPad or iPod touch
Find out how to transfer photos and videos from your iPhone, iPad or iPod touch to your Mac or PC. You can also make your photos available on all of your devices with iCloud Photos.
Use iCloud Photos
iCloud Photos keeps your photos and videos safe, up to date and available automatically on all of your Apple devices, on iCloud.com and even your PC. When you use iCloud Photos, you don’t need to import photos from one iCloud device to another. iCloud Photos always uploads and stores your original, full-resolution photos. You can keep full-resolution originals on each of your devices, or save space with device-optimised versions instead. Either way, you can download your originals whenever you need them. Any organisational changes or edits you make are always kept up to date across all of your Apple devices. Find out how to set up and use iCloud Photos.
The photos and videos that you keep in iCloud Photos use your iCloud storage. Before you turn on iCloud Photos, make sure you have enough space in iCloud to store your entire collection. You can see how much space you need and then upgrade your storage plan if necessary.
Import to your Mac
You can use the Photos app to import photos from your iPhone, iPad or iPod touch to your Mac.
- Connect your iPhone, iPad or iPod touch to your Mac with a USB cable.
- Open the Photos app on your computer.
- The Photos app shows an Import screen with all of the photos and videos that are on your connected device. If the Import screen doesn’t appear automatically, click the device’s name in the Photos sidebar.
- If asked, unlock your iOS or iPadOS device using your passcode. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust to continue.
- Choose where you want to import your photos to. Next to «Import to», you can choose an existing album or create a new one.
- Select the photos you want to import and click Import Selected, or click Import All New Photos.
- Wait for the process to finish, then disconnect your device from your Mac.
Import to your Windows PC
You can import photos to your PC by connecting your device to your computer and using the Windows Photos app:
- Make sure you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
- Connect your iPhone, iPad or iPod touch to your PC with a USB cable.
- If asked, unlock your iOS or iPadOS device using your passcode.
- If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust or Allow to continue.
If you have iCloud Photos turned on, you’ll need to download the original, full-resolution versions of your photos to your iPhone before you import to your PC. Find out how.
When you import videos from your iOS or iPadOS device to your PC, some of them may appear the wrong way up in the Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.
If you’re having trouble importing photos from your iOS or iPadOS device to Windows 10, try these steps:
- On your iOS or iPadOS device, open the Settings app. Tap Camera, then tap Formats.
- Tap Most Compatible. From now on, your camera will create photos and videos in JPEG and H.264 formats.
Learn more
There are more ways to transfer photos and videos to your computer:
- Use AirDrop to quickly send photos and videos to your Mac.
- Import photos and video from storage media, such as a hard disk or SD card, to Photos for macOS.
- Use a scanner and Image Capture to import photos that were taken with a film camera.
- Import your images directly to a folder on your Mac with Image Capture.
- Sync music, films and more from your iOS devices using your computer.
- Use Time Machine to back up all of your files, including your photos and videos, to an external hard drive.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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[Solved] I don’t See My iPhone in Computer
Last Updated: 2 years ago
When you plug your iPhone to computer, if you don’t see it under “Portable Devices” in Computer but see it in iTunes, the device is not recognized by PC successfully. The problem probably is caused by missing or corrupted iPhone driver. Follow the instructions in this post to troubleshoot and solve the problem. The steps apply to Windows 10, 7 & 8.
Firstly, check if the problem is caused by iPhone
Connect the iPhone to another PC and see if the problem persists. If the problem also occurs on another computer, the iPhone probably is broken. You might need to to take it to the repair shop to have it checked. If the iPhone is recognized by another PC, move on to follow the remaining instructions.
Secondly, check if the problem is caused by broken cable
To ensure successfully connectivity, it is recommended that you use original iPhone cable. Plug the iPhone using another cable and see if the problem persists. If the problem is still there, it mostly is caused by faulty drivers.
Thirdly, fix driver problems
Go to Device Manager to check for the driver status. Expand these categories and you will find the iPhone device under one of them:
Imaging Devices
Other Devices
Portable Devices
Universal Serial Bus Controllers
In most cases, the iPhone will be listed under “Portable Devices” (make sure your iPhone is connecting to computer). If the device can’t be recognized by PC, it can be listed under “Other devices” with a yellow mark. Follow solutions below to fix the driver problem.
Uninstall the driver should resolve the problem
Follow these steps:
1. In Device Manager, right-click on the iPhone device and select Uninstall from the context menu.
2. Click Action in top menu bar and select Scan for hardware changes from the drop-down menu.
After that, you should see iPhone in Computer.
Update the driver
If the problem is still there, follow steps below to manually update the driver.
1. Right-click on the iPhone device and select Update Driver Software… from the context menu.
2. Click Browse my computer for driver software.
3. Click Let me pick from a list of device drivers on my computer.
4. Click Have Disk….
5. Click Browse… button.
6. Navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. Select file “usbaapl64.inf”, then click Open button.
7. Click OK button.
8. Click Next button. Then the driver will be installed automatically.
If the problem still can’t be resolved, you can consider using Driver Easy to update all drivers. If the problem is caused by faulty iPhone driver, Driver Easy can fix it quickly.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
2) Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
3) Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Hopefully you find this article helpful. If you have any questions, ideas or suggestions, feel free to leave a comment below.
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