Phones with touch screen android

Quick Ways to Fix Touch Screen Not Working on Android?

I want to recover data from a broken Samsung device, you can perfectly fix it by scrolling down to the last part “Touch Screen is Non-Responsive: How to Recover Data”. Follow the steps and you’re able to recover data from broken Android with the FonePaw Broken Android Data Extraction app easily.

This tutorial is going to help with touch screen problem on Android smartphone and tablet. The problem could be:

The touchscreen stopped working on an Android cell phone and doesn’t respond to any taps;

Touch screen doesn’t respond correctly, for example, when you tap «j», you get «b»;

Touch screen lags.

Whether the touch screen is not working Samsung Galaxy, HTC, LG, Nexus, Moto, ZTE or others, you can go ahead with the following fixes for touch screen not working problem.

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Why is My Phone Touch Screen Not Working?

Phone touch screen could stop working for many reasons. Here are the most common reasons why your Samsung, LG, Pixel, ZTE, etc. don’t respond to your touch.

Physical damage. The touch screen is broken or damaged. High temperature, cold, moisture, magnet, static electricity can all damaged touchscreen on Android phone;

Malicious or performance-draining apps that crash the phone so the touch screen is unresponsive;

Android system crashes after a firmware update, ROM flashing, etc. ;

Wrong settings. A factory reset could restore the phone to default settings and fix the problem.

If the touch screen just stops working for no reason, it is probably caused by a software problem. You can refer to the Part 2 for solutions.

If you find physical damage on the phone, jump to part 3 about how to fix unresponsive touch screen with physical damage.

Touch Screen Not Working: How to Fix?

If your touch screen doesn’t experience any physical damage but suddenly stops respond to your touch, this may be caused by software issues.

1. Restart Android Device

Before rushing into any other troubleshooting procedure, restart your Android phone or tablet to fix software glitches that may prevent the screen from functioning. To restart an Android device with the touch screen is not working properly:

Press and hold the power button until the screen becomes black;

After 1 minute or so, hold the power button again to power on the device.

In many cases, the touch screen will respond normally after the device reboots.

2. Remove Memory Card & SIM Card

Sometimes, a faulty memory card or SIM card should take the blame. Therefore,

Power off your device (keep holding power button if the screen is totally unresponsive);

Remove back cover of your Android device and take off memory & SIM card;

Reboot the device and see if the problem is gone.

3. Put Device in Safe Mode

Corrupted or troublesome third-party apps could also cause touch screen problem on Android phone or tablet. Under the safe mode, all third-party apps that you download will be disabled. So if the touch screen works well in safe mode, then you should uninstall some of the third-party apps, especially those that were installed recently before the touch screen problem starts.

Power off your Android device;

Long press power button to reboot the device;

When you see the Samsung, Nexus, LG or other brand logos, release the power button and hold down the Volume Down button;

Release Volume Down button when the device boots up with a Safe mode indicator on the bottom left corner.

If your touch screen just lags or respond incorrectly, you can also try to enter safe mode in this method:

Hold the power button until the power options menu appears;

Long-press the Power Off ;

When you see the message whether to reboot your device into safe mode, tap «OK».

4. Factory Reset Android Device in Recovery Mode

If the touch screen is completely unresponsive, factory resetting the device in Recovery Mode may help. However, this will delete all data in your Android device, including downloaded apps, photos, messages, contacts, etc. Therefore, use this as the last resort and if possible, have a backup to your Google account beforehand.

The steps to enter recovery mode are different for different Android models. Here are the ways to boot into Recovery Mode

(opens new window) for some popular models: Samsung Galaxy, HTC One, Nexus, LG G, Moto Droid.

Note: If the touch screen is still unresponsive even after a factory reset was performed, please move to the following methods to fix phone screen.

5. Calibrate Touch Screen on Android with Apps

There are apps in the Google Play Store that can calibrate your phone/tablet touch screen and improve its accuracy and responsiveness. These apps are especially helpful if your touch screen responds too slow or inaccurately. Type «touch screen calibration» on the search bar in the Play Store and you should get quite a few results. Read the reviews carefully before download.

Touch Screen With Physical Damage: How to Fix?

If your phone or tablet has been dropped, smacked, water damaged, the touch screen could be damaged and thus stop working. Before replacing a new touch screen, try these free tips first.

1. Test Touch Screen on Android Device

A diagnostics test of the touch screen won’t fix the problem but it helps to identify which areas of the screen are truly unresponsive. To access the diagnostics tool, you need to enter a specific code in phone dial. And the codes differ for Android devices of different manufacturers, models, OS versions. Here are some codes that are commonly used:

*#7353# : most Android smartphones, especially Samsung;

##3424##: most HTC device;

##7378423##: most Sony Xperia smartphones;

#0# : Motorola device.

For example, here is how I test the touch screen on my Samsung Galaxy S4 on Android 4.0.

Open phone dial;

Type *#7353# to enter diagnostics tool menu;

Choose TSP Dot Mode or TSP Grid Mode, which are used to test touch screen;

TSP Dot Mode will show small dots as you tap on the screen while TSP Grid Mode allows you to test every spot of the screen in grid overlay.

2. Knock the Touch Screen

If the device has been dropped or smacked, the digitizer cable could be loose and thus touch screen doesn’t respond. If this is the case, you can fix it by gently knock on every corner of the touchscreen for a few times. The method has been proved effective by many users.

3. Fix Water Damaged Touch Screen

In many cases, touch screen stops working after the device experience liquid damaged. There is still a ray of hope that your touch screen will be back to normal if you fix the water damaged Android device

(opens new window) with four do’s and don’ts.

Touch Screen is Non-Responsive: How to Recover Data? (Video Guide)

No matter why your touch screen is not working now, only if it has enough battery and the buttons can work, you can try this way to backup data before fixing the unresponsive screen

What should you do before backing up the data?

(opens new window) on PC, which can recover data (photos, contacts, messages and more) from Android phone with a broken screen or black screen.

Prepare a USB cable which can get your phone connected to PC.

Now, just check how I fix my phone touch not working with the help of USB cable

Steps to Recover Data When Touch Screen is Non-Responsive

STEP 1. Launch the homepage of the program and then move to «Broken Android Data Extraction«. Then click «Start» to select the corresponding model of your device, e.g.: S6, SM-G920F.

STEP 2. Follow the guide and put the Android phone into download mode with pressing some buttons. After entering download mode, the program will download a recovery package and repair the device.

STEP 3. When the repairing is done, your phone data will be scanned out. Waiting for several minutes, all the existing data can be saved with the «Recover» button.

In fact, we may meet with many cases about touch screen, even though you use different phone models, like:

Nexus touch screen not working;

Samsung screen no response;

LG frozen screen

After trying the steps above and cannot fix, you can go somewhere to get your phone screen fixed, especially the local repair store.

If you find other fixes useful for unresponsive touch screen, post it to share with us below. It will help others who are experiencing the same problem.

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Setting up and using phone screen in the Your Phone app

Phone screen allows you to interact with all your favorite Android apps and device content directly on your PC, through a Wi-Fi connection.

To use phone screen, you’ll need:

A PC running Windows 10 October 2018 Update or later. However, we always recommend updating to the latest version available.

To check and update your Windows version, on your PC go to Settings > Updates & Security > Check for update.

To confirm you are running Windows 10 October 2018 Update (or later), on your PC go to Settings > System > About and check your version number under Windows specifications. It should read either 1809 or higher).

Your PC also needs to be using a graphics card (GPU) that supports DirectX11. Learn how to check your version of Direct X.

Your Android device and PC must be connected to the same Wi-Fi network.

You will need to have a supported Android device. Check the list of supported devices to verify yours will work.

Open the Your Phone app and go to Phone screen.

Follow the setup instructions. You may receive a permissions request to access information on your Android device. Allowing these permissions lets the Your Phone app display content from your device.

If you encounter issues while setting up Phone screen, these troubleshooting tips may help.

What devices are supported?

Phone screen is available on Android devices in select markets running Android 9.0 or greater that have Link to Windows installed (for some devices, it may be preinstalled).

Here are some examples of devices that have Link to Windows installed and will work with Phone screen:

Samsung Galaxy Note9 series

Samsung Galaxy S9 series

Samsung Galaxy Note10 series

Samsung Galaxy S10 series

Samsung Galaxy S20 series

Samsung Galaxy Note20 series

Samsung Galaxy Fold

Samsung Galaxy Z Flip

How do I interact with Phone screen?

You can use your PC’s mouse, trackpad, keyboard, or touch-enabled screen to open, type, scroll, and interact with apps.

Tips for interacting using mouse and keyboard:

Single click will behave as any single touch tap interaction

Right click anywhere on your Android device screen to navigate to the previous page

Click and hold to open a context menu

Click and hold and drag for text selection

Mouse scroll to move screen vertically

Some games and apps might not respond to interactions from a mouse or keyboard connected to your PC. You’ll need to use a touch-enabled PC to interact with them.

For your Surface Duo:

Gestures such as the ones used to navigate back or to the home screen on the device can be replicated with your mouse on your PC by clicking and dragging quickly from the edge of your Android device screen window. If you have trouble replicating them, we recommend turning on 3- button navigation:

You can enable 3-button navigation on your Surface Duo for easier interaction. In your device Settings, go to System > Gestures > System navigation and turn on 3-button navigation.

How do I switch keyboard language or layout?

When you type using your PC’s keyboard the layout and language is controlled by a setting on your Android device for physical keyboards. It won’t be affected by the language of the keyboard you’re using on your PC.

You can click on the keyboard language button when you are using the phone screen feature. This will launch the keyboard language settings where you can choose the language of your preference.

When you are using a physical keyboard with the Your Phone app, you can also manually change your language or layout settings at any time.

On your Android device:

Open your Settings > General Management > Language and input.

If you have a Surface Duo, go to Settings > System instead.

Under keyboards, tap Physical keyboard.

Select the keyboard that you’re using on your Android device (E.g. SwiftKey, Microsoft Virtual Keyboard, or Samsung Keyboard).

Choose a language or layout.

You’ll need to change this setting whenever you want to type using another layout or language.

Tip: When using Phone screen, if you have multiple languages or layouts added, you can use the keyboard shortcut Shift + Space to switch languages.

Why has my device’s screen turned off while using phone screen?

We provide you with the option to have your Android phone screen turn black while connected in phone screen. In this state, your screen will appear to be off—this is to protect the privacy of your personal phone content and minimize battery consumption.

How to interact with the black screen

There are several ways you can dismiss the black screen if you need to interact directly with your Android phone:

Press the power button

Swipe your device screen

However, if you receive a call while the black screen is active, your screen will appear as normal.

How to disable the black screen

If you’d like to use phone screen without the black screen showing, follow the steps below.

In the Your Phone app, open Settings.

In the Phone screen section, find the option to “Hide my Android device’s screen while it’s connected to my PC.” Turn this toggle off. You can change this setting at anytime if you’d like the black screen to show again.

Note: This setting is not available for Surface Duo.

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