Pressing buttons on iphone

If your iPhone won’t turn on or is frozen

If your iPhone has a frozen screen, doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.

iPhone screen is black or frozen

iPhone is stuck on the Apple logo

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd generation)

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
   
4. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 7 or iPhone 7 Plus

1. Press and hold both the side button and the volume down button until you see the Apple logo.
   
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 6s and earlier, including iPhone SE (1st generation)

1. Press and hold both the Home button and the side button or the top button until you see the Apple logo.
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Select your iPhone on your computer.
3. While your iPhone is connected, follow these steps:
   • On your iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

Keep holding the buttons until you see the recovery mode screen.

When you get the option to restore or update, choose Update.

Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.

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Use AssistiveTouch on your iPhone, iPad, or iPod touch

You can use AssistiveTouch to adjust volume, lock your screen, use multi-finger gestures, restart your device, or replace pressing buttons with just a tap.

Turn on AssistiveTouch

When you turn on AssistiveTouch, you’ll see a button appear onscreen. You can drag it to any edge of the screen, where it will stay until you move it again. By default, tapping the button once will open the AssistiveTouch menu. Tapping once anywhere outside of the menu will close it.

There are a few ways to turn on AssistiveTouch:

• Go to Settings > Accessibility > Touch, then select AssistiveTouch to turn it on.
• Use «Hey Siri» to say, “Turn on AssistiveTouch.”
• Go to Settings > Accessibility > Accessibility Shortcut and turn on AssistiveTouch.

AssistiveTouch can also be added to the Accessibility Shortcut for quick access from Control Center, or you can use the Side or Home button.

Use AssistiveTouch instead of gestures

Access menus and controls that require onscreen gestures like:

• Control Center
• Notification Center
• Spotlight
• Home
• App Switcher
• Speak Screen

Use AssistiveTouch instead of pressing buttons

The menu gives you access to functions that would otherwise be controlled by pressing physical buttons or moving the device. Here’s some of what you can do:

• Activate the Accessibility Shortcut
• Lock the screen
• Adjust the volume
• Summon Siri
• Restart the device
• Capture a screenshot
• Simulate shaking the device

Use AssistiveTouch for multi-finger gestures

1. From the AssistiveTouch menu, select Device > More, then select Gestures.
2. Choose between 2, 3, 4, or 5 finger input.

After making your selection, multiple dots appear on the screen indicating where the virtual fingertips are touching the screen. Moving one finger around the screen or performing taps will control all virtual fingertips at the same time. The virtual fingertips will automatically go away after a few moments of inactivity.

Customize the AssistiveTouch menu

To change the order, number, and contents of the buttons in the menu:

1. Go to Settings > Accessibility > Touch, then select AssistiveTouch.
2. Select Customize Top Level Menu, then tap an icon to reassign a different function to its position.
3. Use the + and — buttons to change the number of buttons that appear in the menu.

Use the Reset button to erase your changes and restore the default menu settings.

Use custom actions

To assign an AssistiveTouch function to a single-tap, double-tap, or long press of the button:

1. Go to Settings > Accessibility > Touch, then select AssistiveTouch.
2. Under the Custom Actions heading, choose Single-Tap, Double-Tap, or Long Press.
3. Choose an action from the list to assign to the gesture.
4. Use the AssistiveTouch button to go back to Settings.

You can adjust the amount of time the actions can perform a double-tap, or how long the button must be held for a long press.

Create new gestures

You can record custom taps and swipes using the touchscreen and save them to the AssistiveTouch menu.

To create a new gesture:

1. Go to Settings > Accessibility and select Touch.
2. Select AssistiveTouch, then Create New Gesture.
3. Recording starts automatically when you touch the ; so you can tap or swipe whenever you’re ready.
4. When you’re finished, tap Stop.

To review your recorded gesture, press Play. If you want to re-record your gesture, tap Record. Press Save to name your gesture when you’re ready.

If you’re unable to perform a multi-finger gesture by using multiple fingers at the same time, you can record individual movements, and they’ll be grouped together. For example, draw two horizontal dots on the top half of the screen, and a half circle on the bottom of the screen, then press Stop. When you press play, all dots and lines will play at once.

Connect a pointer device with AssistiveTouch

With AssistiveTouch, you can connect an accessory — like a wired or bluetooth mouse or trackpad — to control the onscreen pointer on your device. Learn how to connect a pointer device to your iPhone, iPad, or iPod touch.

Learn more

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Use the side, Home, and other buttons on your iPhone

Learn about the buttons and switches on your iPhone.

From left to right: iPhone SE (1st generation), iPhone 8, and iPhone X and later

Sleep

On iPhone 6 and later, press the side button to wake your iPhone or put it to sleep. On iPhone SE (1st generation) and earlier, press the top button.

Ring/Silent

Use the ring/silent switch to mute sounds and alerts.

If the switch shows orange, it means your iPhone is in silent mode and will vibrate for incoming calls or alerts. When in silent mode, the alarms you set in the Clock app will still sound, and calls from Favorite contacts will still ring.

Volume up/down

Use the volume up/down buttons to adjust the volume when listening to music, watching videos, or playing games.

When you press the buttons, you’ll see the Volume under the indicator. When you’re not using other apps, the buttons will adjust the ringer volume and you’ll see Ringer under the indicator.

Home button/Touch ID

Use the Home button to unlock your device or make purchases using Touch ID. Press the Home button once to go to the Home screen. Press the Home button twice to bring up the App Switcher.

Restart

On iPhone X and later, press and hold the side button and one of the volume buttons to restart your iPhone. On iPhone SE (2nd generation), 8, 7, or 6, press and hold the side button. On iPhone SE (1st generation) and earlier, press and hold the top button.

Siri

Press and hold the side button or Home button to use Siri.

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Use AssistiveTouch on your iPhone, iPad, or iPod touch

You can use AssistiveTouch to adjust volume, lock your screen, use multi-finger gestures, restart your device, or replace pressing buttons with just a tap.

Turn on AssistiveTouch

When you turn on AssistiveTouch, you’ll see a button appear onscreen. You can drag it to any edge of the screen, where it will stay until you move it again. By default, tapping the button once will open the AssistiveTouch menu. Tapping once anywhere outside of the menu will close it.

There are a few ways to turn on AssistiveTouch:

• Go to Settings > Accessibility > Touch, then select AssistiveTouch to turn it on.
• Use «Hey Siri» to say, “Turn on AssistiveTouch.”
• Go to Settings > Accessibility > Accessibility Shortcut and turn on AssistiveTouch.

AssistiveTouch can also be added to the Accessibility Shortcut for quick access from Control Center, or you can use the Side or Home button.

Use AssistiveTouch instead of gestures

Access menus and controls that require onscreen gestures like:

• Control Center
• Notification Center
• Spotlight
• Home
• App Switcher
• Speak Screen

Use AssistiveTouch instead of pressing buttons

The menu gives you access to functions that would otherwise be controlled by pressing physical buttons or moving the device. Here’s some of what you can do:

• Activate the Accessibility Shortcut
• Lock the screen
• Adjust the volume
• Summon Siri
• Restart the device
• Capture a screenshot
• Simulate shaking the device

Use AssistiveTouch for multi-finger gestures

1. From the AssistiveTouch menu, select Device > More, then select Gestures.
2. Choose between 2, 3, 4, or 5 finger input.

After making your selection, multiple dots appear on the screen indicating where the virtual fingertips are touching the screen. Moving one finger around the screen or performing taps will control all virtual fingertips at the same time. The virtual fingertips will automatically go away after a few moments of inactivity.

Customize the AssistiveTouch menu

To change the order, number, and contents of the buttons in the menu:

1. Go to Settings > Accessibility > Touch, then select AssistiveTouch.
2. Select Customize Top Level Menu, then tap an icon to reassign a different function to its position.
3. Use the + and — buttons to change the number of buttons that appear in the menu.

Use the Reset button to erase your changes and restore the default menu settings.

Use custom actions

To assign an AssistiveTouch function to a single-tap, double-tap, or long press of the button:

1. Go to Settings > Accessibility > Touch, then select AssistiveTouch.
2. Under the Custom Actions heading, choose Single-Tap, Double-Tap, or Long Press.
3. Choose an action from the list to assign to the gesture.
4. Use the AssistiveTouch button to go back to Settings.

You can adjust the amount of time the actions can perform a double-tap, or how long the button must be held for a long press.

Create new gestures

You can record custom taps and swipes using the touchscreen and save them to the AssistiveTouch menu.

To create a new gesture:

1. Go to Settings > Accessibility and select Touch.
2. Select AssistiveTouch, then Create New Gesture.
3. Recording starts automatically when you touch the ; so you can tap or swipe whenever you’re ready.
4. When you’re finished, tap Stop.

To review your recorded gesture, press Play. If you want to re-record your gesture, tap Record. Press Save to name your gesture when you’re ready.

If you’re unable to perform a multi-finger gesture by using multiple fingers at the same time, you can record individual movements, and they’ll be grouped together. For example, draw two horizontal dots on the top half of the screen, and a half circle on the bottom of the screen, then press Stop. When you press play, all dots and lines will play at once.

Connect a pointer device with AssistiveTouch

With AssistiveTouch, you can connect an accessory — like a wired or bluetooth mouse or trackpad — to control the onscreen pointer on your device. Learn how to connect a pointer device to your iPhone, iPad, or iPod touch.

Learn more

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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