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- Apple Statistics (2021)
- Apple key statistics
- Apple statistics
- Apple revenue
- Apple revenue by region
- Apple revenue by product
- iPhone statistics
- iPhone revenue
- iPhone sales
- iPhone sales by region
- Active iPhone units
- Active iPhone units (US)
- iPad statistics
- iPad revenue
- iPad sales
- Wearable, Home and Accessories statistics
- Wearable, Home and Accessories revenue
- Apple Watch sales
- AirPods sales
- HomePod sales
- Apple TV active devices (US)
- Mac statistics
- Mac revenue
- Mac sales
- Apple Services statistics
- Apple services revenue
- Subscribers to Apple services (total)
- Apple Pay active users
- Apple Pay transaction volume
- Apple Music subscribers
- Apple TV+ subscribers
- Apple News users
- Siri active users
- Siri accuracy
- Apple Arcade subscribers
The power
of Apple.
Put to work.
When the world changes, business changes too. Apple hardware, software, and services work together to give your employees the power and flexibility to do whatever needs doing — wherever that may be.
With great power comes great productivity.
Apple hardware, software, and services work together to deliver a seamless experience that just works. You can start a project on Mac and finish it on iPad, use your screens side by side to extend your workspace, and even draw with Apple Pencil on your iPad or use your iPhone to make live updates on your Mac. And it’s all compatible with apps from Microsoft and Google, so your team has everything it needs to get any job done.
Magic happens on Mac. Game-changing performance, simple IT, and excellent value are just some of the reasons Mac means business.
Get power that outpaces most PC laptops in a design that goes everywhere. Scan merchandise, visualize models in 3D, and breeze through work when you multitask with Split View.
iPhone
Do incredible things on the go. Visualize 3D projects using augmented reality. Collaborate with your team on Keynote presentations. And stay connected with FaceTime, Messages, and Mail.
Apple Watch
Stay connected at a glance. Handle notifications as they pop up with a single tap, track Messages, and get the most out of apps for work and wellness.
Apple TV
Turn your best work into a cinematic experience. Put important presentations and data-driven dashboards on display.
Success Story — Capital One Success Story
Capital One
When people love what they do, what they do is amazing.
iPhone, iPad, and Mac are helping unleash the imagination of the people at Capital One, which is why we make the investment.
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* Available to qualified customers and requires 24-month installment loan when you select Citizens One or Apple Card Monthly Installments (ACMI) as payment type at checkout at Apple. Pricing for iPhone 13 and iPhone 13 mini includes a $30 carrier instant discount that requires activation with AT&T, T‑Mobile, Sprint, or Verizon. iPhone activation required with AT&T, T‑Mobile, Sprint, or Verizon for purchases made with ACMI at an Apple Store. Subject to credit approval and credit limit. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. Additional Apple Card Monthly Installments terms are in the Customer Agreement. Additional iPhone Payments terms are here. ACMI is not available for purchases made online at special storefronts. The last month’s payment for each product will be the product’s purchase price, less all other payments at the monthly payment amount.
** Offer is available for new subscribers who connect an eligible device to an Apple device running iOS 15 or iPadOS 15 or later, for a limited time only. Offer good for 3 months after eligible device pairing. Plan automatically renews at your region’s price per month until cancelled. No purchase necessary for current owners of eligible devices. Service availability varies by region. Restrictions and other terms apply.
◊ Apple Card Monthly Installments (ACMI) is a 0% APR payment option available to select at checkout for certain Apple products purchased at Apple Store locations, apple.com (Opens in a new window) , the Apple Store app, or by calling 1-800-MY-APPLE, and is subject to credit approval and credit limit. See https://support.apple.com/kb/HT211204 (Opens in a new window) for more information about eligible products. Variable APRs for Apple Card other than ACMI range from 10.99% to 21.99% based on creditworthiness. Rates as of April 1, 2020. If you choose the pay-in-full or one-time-payment option for an ACMI eligible purchase instead of choosing ACMI as the payment option at checkout, that purchase will be subject to the variable APR assigned to your Apple Card. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement (Opens in a new window) for more information. ACMI is not available for purchases made online at the following special stores: Apple Employee Purchase Plan; participating corporate Employee Purchase Programs; Apple at Work for small businesses; Government, and Veterans and Military Purchase Programs, or on refurbished devices. iPhone activation required on iPhone purchases made at an Apple Store with one of these national carriers: AT&T, Sprint, Verizon, or T-Mobile.
† Monthly pricing is available when you select Apple Card Monthly Installments (ACMI) as payment type at checkout at Apple, and is subject to credit approval and credit limit. Financing terms vary by product. Taxes and shipping are not included in ACMI and are subject to your card’s variable APR. See the Apple Card Customer Agreement for more information. ACMI is not available for purchases made online at special storefronts. The last month’s payment for each product will be the product’s purchase price, less all other payments at the monthly payment amount.
To access and use all the features of Apple Card, you must add Apple Card to Wallet on an iPhone or iPad with the latest version of iOS or iPadOS. Update to the latest version by going to Settings > General > Software Update. Tap Download and Install.
Available for qualifying applicants in the United States.
Apple Card is issued by Goldman Sachs Bank USA, Salt Lake City Branch.
1. AT&T Special Deal: Offer pricing will reflect application of AT&T trade-in credit up to $1,000 (iPhone 13 Pro and iPhone 13 Pro Max) or $800 (iPhone 13 mini and iPhone 13) applied over 36 months after trade-in of eligible smartphone. Requires upgrade of an existing line or activation of a new line and purchase of a new iPhone 13 mini, iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max on qualifying 36‑month 0% APR installment plan, subject to carrier credit qualification. AT&T Installment Plan with Next Up is not eligible for this promotion. $0 down for well‑qualified customers only, or down payment may be required and depends on a variety of factors. Tax on full retail price due at sale. Requires activation on eligible unlimited plan. If you cancel eligible wireless service, credits will stop and you will owe the remaining device balance. Activation/Upgrade Fee: $30. Trade‑in device may not be on existing installment plan. Bill credits are applied as a monthly credit over the 36‑month installment plan. Credits start within 3 bills. Will receive catch‑up credits once credits start. Wireless line must be on an installment agreement, active, and in good standing for 30 days to qualify. Installment agreement starts when device is shipped. To get all credits, device must remain on agreement for entire term and you must keep eligible service on device for entire installment term. Limited‑time offer; subject to change. Limits: one trade‑in per qualifying purchase and one credit per line. May not be combinable with other offers, discounts, or credits. Purchase, financing, other limits, and restrictions apply. Price for iPhone 13 and iPhone 13 mini includes $30 AT&T instant discount. Activation required.
T-Mobile/Sprint Special Deal: Buy an iPhone 13 Series or iPhone 12 series and trade in a qualifying device (iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro 128GB) to receive (i) Apple instant trade-in credit and (ii) an additional $200 back in bill credits on your T-Mobile/Sprint rate plan. Bill credits will be applied over 24 months toward your rate plan charges; must be active and in good standing to receive credits; allow 2 bill cycles from valid submission and validation of trade in. If you cancel or downgrade your wireless service before receiving 24 bill credits, credits will stop. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit, service, and trade-in in good condition required. T-Mobile/Sprint in stores and on customer service calls, $30 assisted or upgrade support charge may be required. Max 4/account. May not be combinable with some offers or discounts. Price for iPhone 13, iPhone 13 mini, iPhone 12, and iPhone 12 mini includes $30 T-Mobile/Sprint instant discount. Activation required.
Verizon Special Deal: Offer pricing will reflect application of Verizon’s trade-in credit up to $440 (iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max) or $412 (iPhone 13 mini) or $425 (iPhone 12) or $375 (iPhone 12 mini) after trade-in of eligible smartphone. Savings comprised of (i) Apple instant trade-in credit at checkout and (ii) Verizon monthly bill credits applied over 24 months (iPhone 13 mini and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max). Customer must remain in the Verizon Device Payment Program for 24 months (iPhone 12 mini, iPhone 12, iPhone 13 mini, and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max) to receive the full benefit of the Verizon bill credits. Bill credits may take 1-2 bill cycles to appear. If it takes two cycles for bill credits to appear, you’ll see the credit for the first cycle on your second bill in addition to that month’s credit. Requires purchase and activation of a new iPhone 12 mini, iPhone 12, iPhone 13 mini, iPhone 13, iPhone 13 Pro, or iPhone 13 Pro Max with the Verizon Device Payment Program at 0% APR for 24 months (iPhone 12 mini, iPhone 12, iPhone 13 mini, and iPhone 13) or 30 months (iPhone 13 Pro and iPhone 13 Pro Max), subject to carrier credit qualification, and iPhone availability and limits. Taxes and shipping not included in monthly price. Sales tax may be assessed on full value of new iPhone. Requires eligible unlimited service plan. Requires trade-in of eligible device in eligible condition. Must be at least 18 to trade-in. Apple or its trade-in partners reserve the right to refuse or limit any trade-in transaction for any reason. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). In-store promotion availability subject to local law; speak to a Specialist to learn more. Limited-time offer; subject to change. Additional terms from Apple, Verizon, and Apple’s trade-in partners may apply. Price for iPhone 12 mini, iPhone 12, iPhone 13 mini, and iPhone 13 includes $30 Verizon instant discount. Activation required.
2. Special pricing available to qualified customers. To learn more about how to start qualifying toward special pricing, talk to an Apple Specialist in a store or give us a call at 1‑800‑MY‑APPLE.
3. Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in for credit or for an Apple Gift Card. Trade-in value may be applied toward qualifying new device purchase, or added to an Apple Gift Card. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade-in requires presentation of a valid photo ID (local law may require saving this information). Offer may not be available in all stores, and may vary between in-store and online trade-in. Some stores may have additional requirements. Apple or its trade-in partners reserve the right to refuse or limit quantity of any trade-in transaction for any reason. More details are available from Apple’s trade-in partner for trade-in and recycling of eligible devices. Restrictions and limitations may apply.
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Apple Statistics (2021)
Updated: October 29, 2021
Apple is one of the most influential and recognisable brands in the world, responsible for the rise of the smartphone with the iPhone. Valued at over $2 trillion in 2021, it is also the most valuable technology company in the world.
Originally known for desktop computers, Apple was one of the first companies to switch to the graphical user interface (GUI) and saw success with the first Macintosh. Steve Jobs, the founder and CEO, was one of technology’s first “rockstars”, able to sell hardware as more than a tool for work.
Jobs resigned from Apple in 1985 and the company saw a gradual decline over the 1990s, as it struggled to compete with Microsoft on software and Windows manufacturers on hardware sales.
In a last ditch effort to save the company, Apple acquired Jobs’ company NeXT and installed him as advisor and then CEO. He turned the company’s fortunes around, launching iTunes and iPod in 2001.
The iPhone saw Apple ascend to one of the most valuable companies in the world, with revenue increasing from $37.4 billion in 2008 to $65 billion in 2010.
The success of the iPhone enabled Apple to launch new product categories, such as the iPad. Apple envisioned the tablet as a bridge between the smartphone and laptop, with the capabilities to be both.
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As iPhone revenues have stagnated, Apple has looked for new ways to generate revenue from the iPhone. It launched Apple Watch in 2015, as an accessory to the iPhone which tracks various health and fitness metrics. AirPods were next, which paved the way for wireless headphones to become mainstream.
It has also built out its subscription services to include music and video streaming, video games, fitness and cloud storage. This segment alone generated $53 billion revenue in 2020, making it Apple’s second largest segment.
All eyes are on Apple’s next products, which may include a virtual reality headset and self-driving car. The past few product launches have been smaller in scope, like the HomePod and AirPod, and Apple fans are clamouring for the next iPhone.
Note: Apple’s financial year runs from September to September. What most consider Q3, is Apple’s Q4.
Apple key statistics
- Apple generated $365 billion revenue in 2020, 52% came from iPhone.
- Apple’s Services was the second largest division, responsible for 18% of sales
- 194 million iPhones, 71 million iPads and 20 million Mac and MacBook units were sold in 2020
- Apple’s home and wearables division grew 25% in 2021
- It sold 110 million AirPods and 43 million Apple Watches in 2020
- Apple Music has 72 million subscribers, Apple TV+ has over 40 million
Apple statistics
Since 2018, Apple has split its business into five segments: iPhone, iPad, Mac, Services and Wearable, Home and Accessories. The iPhone generates the majority of Apple’s revenue, but Services and Wearable, Home and Accessories have both seen increased priority in the past few years, as Apple tries to find new ways to prevent revenue stagnation.
Apple revenue
Apple revenue increased dramatically between 2009 to 2012, from $42.7 to $156.3 billion. During that period, Apple vastly increased its manufacturing volume through its partner Foxconn, which enabled global iPhone sales. It also saw the launch of the iPad, which added $19.1 billion revenue in the first year of sales.
Apple quarterly revenue ($bn)
Year | Revenue |
2006 | $19.1 billion |
2007 | $24.4 billion |
2008 | $37.4 billion |
2009 | $42.7 billion |
2010 | $65 billion |
2011 | $108 billion |
2012 | $156.3 billion |
2013 | $170.8 billion |
2014 | $182.6 billion |
2015 | $233.6 billion |
2016 | $215.4 billion |
2017 | $229 billion |
2018 | $265.4 billion |
2019 | $260.1 billion |
2020 | $274.3 billion |
2021 | $365.8 billion |
Apple revenue by region
Apple has always been most successful in the US, its home country. While revenues have increased in all regions, Americas is responsible for 45 percent of all revenue generation and approximately 40 percent of that is from the United States alone.
2015 | 2016 | 2017 | 2018 | 2019 | 2020 | |
Americas | 93.8 | 86.6 | 96.6 | 112 | 116.9 | 124.5 |
Europe | 50.3 | 49.8 | 36.8 | 62.4 | 60.2 | 68.6 |
China | 58.7 | 48.5 | 51.6 | 51.9 | 43.6 | 40.3 |
Japan | 15.7 | 16.9 | 15.3 | 21.7 | 21.5 | 21.4 |
Asia Pacific | 15 | 13.6 | 44.1 | 17.4 | 17.8 | 19.6 |
Note: Values are $bn.
Apple revenue by product
iPhone continues to be the main revenue generator, but its percentage has decreased in the past five years. Apple’s other hardware, which includes Watch, AirPods, HomePod and Beats, has become a priority category for Apple, as a way to add more revenue to a single iPhone purchase. Services have also seen significant growth in the past five years.
iPhone statistics
iPhone is Apple’s most valuable product and has, since 2008, been its main source of revenue. Even though Apple has diversified its product line with Watch, AirPods and services, iPhone is still responsible for 50 percent of Apple’s revenue.
In the past two years, Apple has launched four models of iPhone. These are: iPhone, Mini, Pro and Max. All come with different price points and are aimed at targeting as many consumers as possible.
iPhone revenue
Apple saw double-digit year-on-year iPhone growth from 2008 to 2015, but revenue has stagnated since. Apple has added new models, such as the Mini, Pro and Max in the past two years, although that hasn’t drawn in more customers. More customers are also holding onto their phone for longer, with Apple providing software upgrades for longer than two years.
iPhone quarterly revenue ($bn)
Year | Revenue |
2008 | $1.8 billion |
2009 | $13 billion |
2010 | $25.1 billion |
2011 | $45.9 billion |
2012 | $78.6 billion |
2013 | $91.2 billion |
2014 | $101.9 billion |
2015 | $155 billion |
2016 | $136.8 billion |
2017 | $141.2 billion |
2018 | $166.2 billion |
2019 | $142.3 billion |
2020 | $137.7 billion |
2021 | $191.9 billion |
iPhone sales
Similar to revenue, iPhone sales saw enormous growth between 2008-2015. Sales peaked at 2015, with a steady decline of 14 percent from 2015 to 2020. This decline is mostly due to increased competition in China by Xiaomi and Huawei.
Year | Sales |
2008 | 11.6 million |
2009 | 20.7 million |
2010 | 39.9 million |
2011 | 72.3 million |
2012 | 125 million |
2013 | 150.2 million |
2014 | 169.2 million |
2015 | 231.2 million |
2016 | 211.8 million |
2017 | 216.7 million |
2018 | 217.7 million |
2019 | 187.2 million |
2020 | 196.9 million |
Note: Apple stopped reporting iPhone sales in Q4 2018. All values afterwards are estimates
Source: Apple, Canalys, CNBC, Gartner, Strategy Analytics
iPhone sales by region
Sales of the iPhone have fallen each year since 2015 in China, from a high of 71.2 million in 2015 to 34.9 million in 2020. Apple has not been able to break into other fast-growing countries, such as Brazil, India, Mexico or Pakistan, due to the cost of their recent devices.
2015 | 2016 | 2017 | 2018 | 2019 | 2020 | |
United States | 70.3 | 62.9 | 69.3 | 74.8 | 65.7 | 73.3 |
Europe | 33.9 | 34.6 | 36.8 | 38.2 | 36.3 | 37.3 |
China | 71.2 | 58.3 | 51.6 | 44.8 | 31.4 | 34.9 |
Japan | 15 | 14.6 | 15.3 | 14.9 | 14.8 | 14.7 |
Rest of World | 38.8 | 40.2 | 44.1 | 46.1 | 39.6 | 41.2 |
Note: Values are millions.
Active iPhone units
Even though Apple device sales have stagnated in the past few years, it has added more active iPhone users every year. Apple has switched its focus to services and other long-term revenue sources, as customers keep their phones for longer.
Year | Active Units |
2008 | 10 million |
2009 | 25 million |
2010 | 60 million |
2011 | 115 million |
2012 | 206 million |
2013 | 329 million |
2014 | 442 million |
2015 | 569 million |
2016 | 710 million |
2017 | 814 million |
2018 | 888 million |
2019 | 948 million |
2020 | 1042 million |
Sources: Above Avalon, Apple, BMO Capital Markets
Active iPhone units (US)
Approximately one fifth of all active iPhone units are from the US, which is unsurprising given it is Apple’s largest market. However, at 202 million units, Apple will have to find new markets to add more active units.
Year | Active Units (US) |
2008 | 8 million |
2009 | 17 million |
2010 | 24 million |
2011 | 40 million |
2012 | 51 million |
2013 | 72 million |
2014 | 88 million |
2015 | 101 million |
2016 | 140 million |
2017 | 153 million |
2018 | 169 million |
2019 | 193 million |
2020 | 202 million |
Sources: Apple, CIRP
iPad statistics
Hotly anticipated after the success of the iPhone, the iPad made an immediate mark, adding $19 billion to Apple’s revenue in the first year. iPad sales peaked in 2013, with the launch of the iPad Mini enticing 97 million customers.
iPad revenue
Revenue for iPad has remained in the $20 to $30 billion revenue range since launch, but this peaked in 2013 with the launch of the iPad Mini. Since then, Apple has struggled to entice new customers and iPad owners typically hold onto their device for more than three years.
iPad quarterly revenue ($bn)
Year | Revenue |
2011 | $19.1 billion |
2012 | $30.9 billion |
2013 | $31.9 billion |
2014 | $30.2 billion |
2015 | $23.2 billion |
2016 | $20.6 billion |
2017 | $19.2 billion |
2018 | $18.6 billion |
2019 | $21.2 billion |
2020 | $23.7 billion |
2021 | $31.8 billion |
iPad sales
Apple saw an impressive 57 percent increase in iPad sales last year, primarily due to the coronavirus pandemic. This was not enough to reach the 2013 peak, however it reverses four years of sales in the 43-45 million range.
Year | Sales |
2011 | 32.3 million |
2012 | 58.1 million |
2013 | 97 million |
2014 | 67.9 million |
2015 | 53.8 million |
2016 | 45.5 million |
2017 | 43.7 million |
2018 | 43.5 million |
2019 | 45.2 million |
2020 | 71.1 million |
Note: Apple stopped reporting iPad sales in Q4 2018. All values afterwards are estimates
Sources: Apple, Canalys, Strategy Analytics
Wearable, Home and Accessories statistics
Apple does not break out its other categories, making it difficult to determine how much revenue each product is generating. However, we know Watch, AirPods and Beats are the three key products in this segment.
Wearable, Home and Accessories revenue
Apple has seen 243 percent growth in this segment since it bundled together all of its other hardware segments. We estimate that AirPods is a $10 billion business on its own, with Apple Watch also potentially contributing between $12 to $14 billion a year.
Wearable, Home and Accessories quarterly revenue ($bn)
Year | Revenue |
2015 | $9.8 billion |
2016 | $10.9 billion |
2017 | $12.7 billion |
2018 | $17.3 billion |
2019 | $24.4 billion |
2020 | $30.6 billion |
2019 | $38.3 billion |
Apple Watch sales
Since it launched in 2015, Apple Watch has led the smartwatch market with over 50 percent market share in 2020. There has been double digit growth since 2017. According to Strategy Analytics, Apple Watch saw a 40 percent increase in sales between 2019 and 2020.
Year | Sales |
2015 | 8.3 million |
2016 | 11.9 million |
2017 | 12.8 million |
2018 | 22.5 million |
2019 | 30.7 million |
2020 | 43.1 million |
Sources: Canalys, Strategy Analytics
AirPods sales
AirPods have become a significant business for Apple, with over 100 million sales in 2020. What were panned by many as pricey accessories have become mainstream, with almost every phone manufacturer offering their own ‘hearable’ to compete with Apple.
Year | Sales |
2017 | 15 million |
2018 | 35 million |
2019 | 60 million |
2020 | 114 million |
Sources: Counterpoint Research, TF International Securities, Strategy Analytics
HomePod sales
In comparison to AirPods, HomePod has seen limited success. Apple sits far behind Amazon and Google in units sold, although the launch of the HomePod Mini has made some inroads, responsible for most of the 4.6 million units sold in Q4 2020.
Year | Sales |
2018 | 4.2 million |
2019 | 5.9 million |
2020 | 9.8 million |
Source: Strategy Analytics
Apple TV active devices (US)
Apple has been rather inactive in the smart TV market as well, of which Roku and Amazon control the majority of sales in the US and Europe. Apple has added more active devices every year in the US, but are around 50 million units behind Roku.
Year | Active devices (US) |
2015 | 17.3 million |
2016 | 20.1 million |
2017 | 22.4 million |
2018 | 24.6 million |
2019 | 25.9 million |
2020 | 28.3 million |
Source: Strategy Analytics
Mac statistics
Even with Apple’s shift in priorities from PC to mobile, Mac has remained a core part of the company’s product portfolio. PC sales have been flat or in decline for the past decade, but Apple has added more revenue and sales almost every year since 2009.
Mac revenue
Throughout the decade, Apple has kept a core set of products: MacBook Air, MacBook Pro, Mac Pro and iMac. While there have been iterations and new models, this core has remained popular across a broad spectrum of professional customers.
Mac quarterly revenue ($bn)
Year | Revenue |
2009 | $13.6 billion |
2010 | $17.2 billion |
2011 | $21.6 billion |
2012 | $23 billion |
2013 | $21.3 billion |
2014 | $23.9 billion |
2015 | $25.3 billion |
2016 | $22.7 billion |
2017 | $25.6 billion |
2018 | $25.2 billion |
2019 | $24.7 billion |
2020 | $28.4 billion |
2019 | $35.1 billion |
Mac sales
Even though the PC market saw higher sales in 2020, for the past decade it has been in gradual decline. This is not the case for Apple, which has improved sales almost every year since 2009 and increasing its overall marketshare.
Year | Sales |
2009 | 10.3 million |
2010 | 13.4 million |
2011 | 16.5 million |
2012 | 18 million |
2013 | 16.1 million |
2014 | 18.8 million |
2015 | 20.4 million |
2016 | 18.3 million |
2017 | 18.9 million |
2018 | 18 million |
2019 | 17.5 million |
2020 | 20.2 million |
Note: Apple stopped reporting Mac sales in Q4 2018. All values afterwards are estimates
Sources: Apple, Gartner
Apple Services statistics
An increasingly important part of Apple, as it continues to add more subscriptions and services to its iOS platform. With iPhone and iPad sales not likely to see much significant movement, Apple sees services as a way to continue growing.
It should be noted that Apple rarely publicises usage or subscribers for certain apps, like iCloud, iMessage, FaceTime and Health, which is why we have not included them in this data report.
Apple services revenue
In comparison to iPhone, iPad and Mac, Apple’s services revenue has increased year-on-year. Some analysts see it as the most important segment of the company, potentially reaching $50 billion in profit by 2025.
Apple services quarterly revenue ($bn)
Year | Revenue |
2013 | $15.8 billion |
2014 | $17.8 billion |
2015 | $19.6 billion |
2016 | $24.1 billion |
2017 | $29.8 billion |
2018 | $36.9 billion |
2019 | $46.1 billion |
2020 | $53.6 billion |
2019 | $68.4 billion |
Subscribers to Apple services (total)
Apple has saw the number of subscribers to its services increase dramatically over the past six years. This stat includes subscriptions to iCloud, Apple Music, Apple TV+, Apple Arcade, Apple News+, Apple Fitness+.
Year | Subscriptions (total) |
2015 | 30 million |
2016 | 95 million |
2017 | 200 million |
2018 | 325 million |
2019 | 480 million |
2020 | 620 million |
Apple Pay active users
Even though Apple Pay comes pre-installed on all iPhones, users can still choose to not set up the contactless payment solution. About half of all iPhone users actively use Apple Pay, according to Loup Ventures.
Year | Active users |
2017 | 337 million |
2018 | 389 million |
2019 | 441 million |
2020 | 507 million |
Source: Loup Ventures
Apple Pay transaction volume
Apple Pay transaction volume more than doubled between 2018 and 2019, as more customers became comfortable using their phone to pay for things. While Apple has not revealed transaction volume for 2020, we suspect it will be lower than 2019 due to COVID-19.
Year | Transactions |
2016 | 0.9 billion |
2017 | 1.8 billion |
2018 | 6.6 billion |
2019 | 15 billion |
Apple Music subscribers
Apple Music is the second largest music streaming service in the West, far behind Spotify’s 150 million users and not far behind Amazon Music’s 55 million. The majority of subscribers are from the US, which is one of the few countries Apple is ahead of Spotify.
Year | Subscribers |
2015 | 11 million |
2016 | 20 million |
2017 | 27 million |
2018 | 40 million |
2019 | 50 million |
2020 | 72 million |
Apple TV+ subscribers
Apple invested $6 billion into TV+ in 2019, a huge gamble in a market with Netflix, Amazon and Disney all competing for eyeballs. It also offers a year of TV+ to iPhone and iPad buyers for free, which means most subscribers are still on free trial.
Year | Subscribers |
Nov 2019 | 5.7 million |
May 2020 | 10 million |
Nov 2020 | 33.6 million |
May 2021 | 40 million |
Note: May 2021 is projected
Sources: Bloomberg, Statista
Apple News users
Apple’s news aggregation service may not responsible for much revenue generation – for Apple or news providers – but it has added more readers every year since launch. It is still behind Flipboard, with 145 million MAUs, but may surpass it by 2022.
Apple News+ added 200,000 subscribers in the first 48 hours, but has not made any significant strides since launch.
Year | Users |
2017 | 70 million |
2018 | 85 million |
2019 | 100 million |
2020 | 125 million |
Siri active users
Apple’s Siri has been the unfortunate brunt of many jokes about artificial intelligence and smart assistants, however hundreds of millions of iPhone users actively use the application.
Year | Active users |
2015 | 265 million |
2016 | 320 million |
2017 | 375 million |
2018 | 500 million |
2019 | 585 million |
2020 | 660 million |
Note: Apple has used the terms ‘active users’ and ‘active devices’, so we are unsure which is correct. It may be that many of the ‘active’ users have only enabled Siri on their device, but do not regularly use it.
Siri accuracy
Apple has improved the accuracy of its smart assistant year-on-year, according to Loup Ventures, which run yearly tests on all of the major mobile smart assistants. While still behind Google Assistant and Amazon Alexa, Siri is catching up.
Year | Accuracy (%) |
2017 | 66 |
2018 | 78 |
2019 | 83 |
2020 | 87 |
Source: Loup Ventures
Apple Arcade subscribers
Apple’s mobile gaming subscription platform has seen some interest, however Apple has reportedly changed course and will not publish as many exclusive games as it planned. This may be perceived as Apple not meeting subscription targets after one year.
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