- See your purchase history for the App Store, iTunes Store, and more
- How to see recent purchases on the web
- See your purchase history on your iPhone, iPad, or iPod touch
- See your purchase history on your computer
- If you can’t find an item in your purchase history
- Find out if a family member purchased the item
- Check if you purchased the item with a different Apple ID
- If you see purchases that you don’t recognize or unexpected charges
- Learn more
- Определение подлинности сообщений электронной почты от магазинов App Store и iTunes Store
- Как проверить подлинность сообщения?
- Безопасный способ обновления информации учетной записи
- Действия в случае получения подозрительного сообщения или реакции на него
- See your purchase history for the App Store, iTunes Store, and more
- How to see recent purchases on the web
- See your purchase history on your iPhone, iPad, or iPod touch
- See your purchase history on your computer
- If you can’t find an item in your purchase history
- Find out if a family member purchased the item
- Check if you purchased the item with a different Apple ID
- If you see purchases that you don’t recognize or unexpected charges
- Learn more
- See your purchase history for the App Store, iTunes Store, and more
- How to see recent purchases on the web
- See your purchase history on your iPhone, iPad, or iPod touch
- See your purchase history on your computer
- If you can’t find an item in your purchase history
- Find out if a family member purchased the item
- Check if you purchased the item with a different Apple ID
- If you see purchases that you don’t recognize or unexpected charges
- Learn more
See your purchase history for the App Store, iTunes Store, and more
To see which apps, music, and other content you bought, look at your purchase history.
See a list of your purchases from the App Store, iTunes Store, Apple Books, and the Apple TV app.
How to see recent purchases on the web
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. If you’re not sure what you were charged for but you know the exact amount, search for the amount. If there’s a problem with an item that you purchased, use this website to report the problem to Apple.
See your purchase history on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name, then tap Media & Purchases. You might be asked to sign in.
- Tap Purchase History.
- Your purchase history appears. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a different date range.
See your purchase history on your computer
- Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.
- On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
- Find the item. It might take a moment for your Purchase History to appear. If you want to see purchases that you made more than 90 days prior, click Last 90 Days, then select a date range.
If you can’t find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won’t see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If family members have access to your device, you might want to require a password for every purchase.
To control what kids buy on their own devices, turn on Ask to Buy.
Check if you purchased the item with a different Apple ID
If you don’t see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
If you see purchases that you don’t recognize or unexpected charges
- If you see items in your purchase history that you don’t remember buying, check if someone else who uses your device, such as a family member, bought the item. If someone else is using your Apple ID and password, change your Apple ID password.
- Learn what to do if you don’t recognize a charge on your statement from your bank or financial institution.
- Learn how to request a refund.
Learn more
- If you see an in-app purchase in your purchase history but you don’t see it in the app, restore in-app purchases.
- Cancel a subscription.
- Learn about how App Store and iTunes Store purchases are billed.
- If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.
Store availability and features might vary by country or region. Learn what’s available in your country or region.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
Источник
Определение подлинности сообщений электронной почты от магазинов App Store и iTunes Store
Если вы не уверены в подлинности сообщения электронной почты с информацией о покупке в App Store, iTunes Store, iBooks Store или Apple Music, вам могут пригодиться эти советы.
Мошенники часто пытаются обманом выманить личную или финансовую информацию, отправляя сообщения или ссылки на веб-сайты, которые с виду похожи на материалы компании Apple, но на самом деле предназначены для кражи ваших учетных данных. В некоторых подобных сообщениях предлагается перейти по ссылке для обновления информации учетной записи. Другие сообщения похожи на квитанцию от магазина App Store, iTunes Store или iBooks Store либо от службы Apple Music, при том что вы не совершали этой покупки.
Никогда не вводите данные своей учетной записи на веб-сайтах, на которые ведут такие сообщения, и никогда не загружайте и не открывайте вложения к ним.
Как проверить подлинность сообщения?
Получив по электронной почте сообщение с информацией о покупке в App Store или iTunes Store, в подлинности которого вы не уверены, обратите внимание на отдельные моменты, которые помогут вам понять, что сообщение действительно поступило от Apple.
Оригинальные квитанции на покупку, совершенную в App Store, iTunes Store, iBooks Store или Apple Music, содержат актуальный адрес выставления счетов, который вряд ли будет известен мошенникам. Кроме того, вы можете изучить свою историю покупок в App Store, iTunes Store, iBooks Store или Apple Music.
В сообщениях о покупках App Store, iTunes Store, iBooks Store или Apple Music мы никогда не будем просить вас передать следующую информацию по электронной почте:
- номер социального страхования;
- девичью фамилию матери;
- полный номер кредитной карты;
- CCV-код кредитной карты.
Подробнее о фишинге и других способах мошенничества можно узнать в этой статье.
Безопасный способ обновления информации учетной записи
Получив по электронной почте сообщение с просьбой изменить платежную информацию или данные учетной записи, следует делать это только через меню «Настройки» прямо на устройстве iPhone, iPad, iPod touch? либо в программе iTunes или App Store на компьютере Mac, либо в iTunes для Windows.
Изменять пароль к идентификатору Apple ID, который используется для покупок, следует только в меню «Настройки» на устройстве или на веб-сайте appleid.apple.com.
Дополнительные сведения о мерах безопасности и идентификаторе Apple ID см. в этой статье.
Действия в случае получения подозрительного сообщения или реакции на него
В случае получения сообщения, предположительно являющегося фишинговым, следует переслать его на адрес reportphishing@apple.com. На компьютере Mac выберите такое сообщение и нажмите пункт «Переслать как вложенный файл» в меню сообщения.
Если вы подозреваете, что только что ввели персональную информацию, например пароль или номер кредитной карты, на мошенническом веб-сайте, незамедлительно смените пароль идентификатора Apple ID.
Источник
See your purchase history for the App Store, iTunes Store, and more
To see which apps, music, and other content you bought, look at your purchase history.
See a list of your purchases from the App Store, iTunes Store, Apple Books, and the Apple TV app.
How to see recent purchases on the web
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. If you’re not sure what you were charged for but you know the exact amount, search for the amount. If there’s a problem with an item that you purchased, use this website to report the problem to Apple.
See your purchase history on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name, then tap Media & Purchases. You might be asked to sign in.
- Tap Purchase History.
- Your purchase history appears. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a different date range.
See your purchase history on your computer
- Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.
- On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
- Find the item. It might take a moment for your Purchase History to appear. If you want to see purchases that you made more than 90 days prior, click Last 90 Days, then select a date range.
If you can’t find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won’t see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If family members have access to your device, you might want to require a password for every purchase.
To control what kids buy on their own devices, turn on Ask to Buy.
Check if you purchased the item with a different Apple ID
If you don’t see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
If you see purchases that you don’t recognize or unexpected charges
- If you see items in your purchase history that you don’t remember buying, check if someone else who uses your device, such as a family member, bought the item. If someone else is using your Apple ID and password, change your Apple ID password.
- Learn what to do if you don’t recognize a charge on your statement from your bank or financial institution.
- Learn how to request a refund.
Learn more
- If you see an in-app purchase in your purchase history but you don’t see it in the app, restore in-app purchases.
- Cancel a subscription.
- Learn about how App Store and iTunes Store purchases are billed.
- If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.
Store availability and features might vary by country or region. Learn what’s available in your country or region.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
Источник
See your purchase history for the App Store, iTunes Store, and more
To see which apps, music, and other content you bought, look at your purchase history.
See a list of your purchases from the App Store, iTunes Store, Apple Books, and the Apple TV app.
How to see recent purchases on the web
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- A list of your recent purchases appears. If you’re not sure what you were charged for but you know the exact amount, search for the amount. If there’s a problem with an item that you purchased, use this website to report the problem to Apple.
See your purchase history on your iPhone, iPad, or iPod touch
- Open the Settings app.
- Tap your name, then tap Media & Purchases. You might be asked to sign in.
- Tap Purchase History.
- Your purchase history appears. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a different date range.
See your purchase history on your computer
- Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.
- On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
- Find the item. It might take a moment for your Purchase History to appear. If you want to see purchases that you made more than 90 days prior, click Last 90 Days, then select a date range.
If you can’t find an item in your purchase history
If you can’t find the item you’re looking for, try these things before you contact Apple.
Find out if a family member purchased the item
If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won’t see what other family members bought. To see what other family members bought, sign in with their Apple ID.
If family members have access to your device, you might want to require a password for every purchase.
To control what kids buy on their own devices, turn on Ask to Buy.
Check if you purchased the item with a different Apple ID
If you don’t see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.
If you see purchases that you don’t recognize or unexpected charges
- If you see items in your purchase history that you don’t remember buying, check if someone else who uses your device, such as a family member, bought the item. If someone else is using your Apple ID and password, change your Apple ID password.
- Learn what to do if you don’t recognize a charge on your statement from your bank or financial institution.
- Learn how to request a refund.
Learn more
- If you see an in-app purchase in your purchase history but you don’t see it in the app, restore in-app purchases.
- Cancel a subscription.
- Learn about how App Store and iTunes Store purchases are billed.
- If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.
Store availability and features might vary by country or region. Learn what’s available in your country or region.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
Источник