Purchase used apple computer

See your purchase history for the App Store, iTunes Store, and more

To see which apps, music, and other content you bought, look at your purchase history.

See a list of your purchases from the App Store, iTunes Store, Apple Books, and the Apple TV app.

How to see recent purchases on the web

1. Go to reportaproblem.apple.com.
2. Sign in with your Apple ID and password.
3. A list of your recent purchases appears. If you’re not sure what you were charged for but you know the exact amount, search for the amount. If there’s a problem with an item that you purchased, use this website to report the problem to Apple.

See your purchase history on your iPhone, iPad, or iPod touch

1. Open the Settings app.
2. Tap your name, then tap Media & Purchases. You might be asked to sign in.
3. Tap Purchase History.
   
4. Your purchase history appears. If you want to see purchases that you made more than 90 days prior, tap Last 90 Days, then select a different date range.

See your purchase history on your computer

1. Open the Music app or iTunes. From the menu bar at the top of the screen, choose Account, then click View My Account.
2. On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.
   
3. Find the item. It might take a moment for your Purchase History to appear. If you want to see purchases that you made more than 90 days prior, click Last 90 Days, then select a date range.

If you can’t find an item in your purchase history

If you can’t find the item you’re looking for, try these things before you contact Apple.

Find out if a family member purchased the item

If you use Family Sharing, your purchase history shows purchases that you made using your Apple ID, but you won’t see what other family members bought. To see what other family members bought, sign in with their Apple ID.

If family members have access to your device, you might want to require a password for every purchase.

To control what kids buy on their own devices, turn on Ask to Buy.

Check if you purchased the item with a different Apple ID

If you don’t see an item in your purchase history, you might have been signed in with a different Apple ID when you made the purchase. Sign in with that Apple ID to check if your purchases were billed to that account.

If you see purchases that you don’t recognize or unexpected charges

• If you see items in your purchase history that you don’t remember buying, check if someone else who uses your device, such as a family member, bought the item. If someone else is using your Apple ID and password, change your Apple ID password.
• Learn what to do if you don’t recognize a charge on your statement from your bank or financial institution.
• Learn how to request a refund.

Learn more

• If you see an in-app purchase in your purchase history but you don’t see it in the app, restore in-app purchases.
• Cancel a subscription.
• Learn about how App Store and iTunes Store purchases are billed.
• If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. Learn how to identify legitimate App Store or iTunes Store emails.

Store availability and features might vary by country or region. Learn what’s available in your country or region.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Authorize or deauthorize your computer for iTunes Store purchases

Learn how to authorize your computer before you use it to sync or play content that you download from the iTunes Store.

When you authorize your Mac or PC, you give it permission to access your music, movies, and other content.

• You can authorize up to 5 computers, which means that you can play your content on 5 different computers.
• You can’t authorize a computer from another computer or from your iPhone, iPad, or iPod touch.

Before you sell or give away your computer or send it in for service, deauthorize your computer to remove its access to protected purchases. For other devices, learn how to see where you’re signed in or remove devices.

Store availability and features might vary by country or region.

How to authorize a Mac or PC

1. On a Mac, open the Music app, Apple TV app, or Apple Books app. On a PC, open iTunes for Windows.
2. Sign in with your Apple ID.
3. In the menu bar on your Mac or PC, choose Account > Authorizations > Authorize This Computer.
   If you’re asked to authorize your computer again, it won’t use a new authorization. Apple ID uses the same authorization for the same computer.

See your authorized computers

To automatically sign in to your Account Information page from your computer, click here. Or follow these steps:

1. On a Mac, open the Music app, Apple TV app, or Apple Books app. On a PC, open iTunes for Windows.
2. Sign in with your Apple ID.
3. In the menu bar on your Mac or PC, choose Account > View My Account.
   
4. Sign in with your Apple ID.
5. On the Account Information page, scroll to the Apple ID Summary section. You’ll see the number of computers that you’ve authorized with your Apple ID. You can’t see the names of those computers. If you haven’t authorized 2 or more computers, you won’t see this section.
   

If the number of authorized computers listed is more than what you expect, you might not have deauthorized the computers that you no longer use, gave away, or sold. You need to deauthorize all of your computers and then authorize each one that you still use.

Deauthorize a computer

1. On a Mac, open the Music app, Apple TV app, or Apple Books app. On a PC, open iTunes for Windows.
2. From the menu bar at the top of your computer screen, choose Account > Authorizations > Deauthorize This Computer.
3. Sign in with your Apple ID.
4. Choose Deauthorize.

If you run out of authorizations, deauthorize all

If one of your 5 authorizations is on a computer that you don’t use anymore, deauthorize it. If you sold or gave away a computer that’s used one of your 5 authorizations, you need to choose Deauthorize All on the Account Information page. Then authorize each computer that you still use.

About authorizing other Apple devices

You don’t need to authorize your iPhone, iPad, iPod touch, or other Apple device. These devices don’t use your available authorizations. Learn how to check your Apple ID device list to see where you’re signed in and how to remove a device.

Get help

• Learn what to do if your computer keeps asking you to authorize when you try to play your content.
• You can deauthorize all computers once per year.
• If you don’t see Account in the menu bar at the top of your computer screen or the top of the Music app or iTunes window, check your Restrictions. You might have access to the iTunes Store turned off.

Store availability and features might vary by country or region.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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New & Used Macs

Save on your favorite Mac computers with a full lineup of new, gently used, and refurbished models.

Add up to 2 years of extended service protection. Learn more »

14-day 100% Money-Back Guarantee

Get 80% off Parallels Desktop Pro Edition

$99.99 value only $19 with any new, refurbished, or used Mac! Learn more »

Select Mac Models

MacBook Pro

MacBook Air & MacBook

iMac & iMac Pro

Mac Pro

Mac mini

iPad & iPad Pro

iPhone

Apple Watch

Apple TV

Apple Cinema Displays

The Rewards of Buying from OWC

When you buy a new, used, or refurbished Mac from OWC, it’s safe and full of additional potential. All used models are tested by our Apple Certified technicians. We put them through the ringer in the lab, and we’re transparent about the condition of each machine. We provide everything you need to help you make the right choice.

Another big reward is OWC’s full lineup of upgrades tailor-made for your Mac model. From lifetime guaranteed OWC Memory, to SSDs and internal drive upgrades, cables, keyboards & mice, audio, and more, we have you covered with essentials that improve performance and keep your machine going strong. Plus, we’re known for a wide variety of docks, drives, and software solutions designed to improve your Mac experience.

Returns & Support

Your peace of mind is important to us. For over 30 years, we’ve been industry leaders in servicing Apple computers and innovating Mac-focused technology. We’re a trusted source with a legacy of experience in upgrading and refurbishing all Mac models. Buying your Mac from OWC gives you access to our award-winning support team — ask us anything, from troubleshooting to advanced setup. Reach out, our team is happy to help.

Every new and pre-owned Mac also comes with a 14-day money-back guarantee. Change your mind? We’ll take it back — no questions asked.

Apple Accessories

Shop from hundreds of genuine Apple products

Add color, personality and protection. Shop AC power adapters, cables, memory, drives, keyboards, and more.

Add up to 2 years of extended service protection. Learn more »

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Apple Trade In

Turn the device you have into the one you want.

Get credit toward a purchase today.

Trade in when you buy a new product and we’ll apply the value toward your purchase or recycle your device for free. 1

Your device	Estimated trade-in value 1
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12
iPhone 12 mini
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone SE (2nd generation)
iPhone SE (1st generation)

Shop for a new iPhone with your trade‑in credit.

Your device	Estimated trade-in value 1
iPad Pro
iPad
iPad Air
iPad mini

Shop for a new iPad with your trade‑in credit.

Your device	Estimated trade-in value 1
MacBook Pro
MacBook Air
MacBook
iMac Pro
iMac
Mac Pro
Mac mini

Shop for a new Mac with your trade‑in credit.

Your device	Estimated trade-in value 1
Apple Watch Series 6
Apple Watch SE
Apple Watch Series 5
Apple Watch Series 4
Apple Watch Series 3
Apple Watch Series 2
Apple Watch Series 1

Shop for a new Apple Watch with your trade‑in credit.

Recycle your device for free.

We believe every device has value. While it doesn’t qualify for trade-in value, just send us your device and we’ll recycle it for free.

Trading in has never been easier.

See how much your device is worth and save on a new one.

We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that’s right for you, and apply your credit toward that device.

Easily transfer your data.

When you get your new device, just follow a few simple steps to safely transfer over your data and wipe the information from your current one. 2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device.

Here’s how to prep your:

Just mail it out, or bring it in.

Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.

Trade in and get Apple Gift Card credit — even without a purchase.

Not ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.

Select your device to get a trade-in estimate without a purchase. 1

It goes on to help the planet.

You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.

And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside. *

Frequently Asked Questions

What is Apple Trade In?

What happens to my device once I trade it in or recycle it?

When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners.

How long does the entire process take?

The entire trade-in process takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.

How do I follow the status of my trade‑in?

You can see the status of your trade-in by following the link in your confirmation email.

Will I receive the quoted value?

Our trade-in partner will inspect your device. If it’s in the condition described, we’ll credit your original payment method, up to the total purchase price. If there’s any remaining amount, you’ll receive an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote or reject it and have your device sent back to you for free.

If I buy a new device online with a trade-in, what kind of credit will I get?

If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.

Trade-in credit is issued after your device is received and inspected. The trade-in value is not deducted from the price of your new product before taxes are assessed.

How can I apply my trade-in value toward the purchase of a carrier-activated iPhone?

If you want to purchase a new iPhone by financing it through your carrier, and also want to add a trade-in to lower the cost, you’ll have to visit an Apple Store in person. A Specialist will help you select, purchase and activate your new iPhone. They’ll explain how Apple Trade In works. Be sure to back up your trade-in device before you bring it to an Apple Store.

How does the trade-in credit work in terms of taxes owed on my purchase?

Taxes will be charged based on the full price of your new device. Your trade-in value will be credited to your original payment method once your old device has been received and inspected.

How should I prepare my device before I trade it in?

What devices are eligible for Apple Trade In?

All Apple products are eligible for recycling, and some are also eligible for credit. Either way, give us your used devices, and we will always recycle them in a responsible way.

Can I cancel my trade‑in?

If you haven’t shipped your device yet, you can cancel your trade-in by visiting the status portal. If you’ve already shipped your device, the trade-in can’t be cancelled unless you receive a new trade-in value after the inspection of your device, which you can then choose to reject.

Do I have to include accessories like chargers and cables?

Can I trade in a device at an Apple Store?

Yes, the Apple Trade In program is available online as well as in all our retail stores.

Can I trade in or recycle more than one device at a time?

You can trade in as many devices as you like, but we accept only one device per transaction.

How do I pack my device for trade‑in?

Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. The kit includes instructions on how to prepare, pack and ship your device.

Where do I take my package for shipment?

Follow the shipping instructions provided by our trade‑in partners.

When will I get my Apple Store Gift Card?

It will be issued within 2 weeks of shipping your device.

How do I find my serial number?

What happens to my personal information after I send in my device?

Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.

I received an email saying that my Apple Store Gift Card was issued, but I haven’t received it. What do I do?

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

What if I can’t print my shipping label or find my shipping instructions?

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?

To turn off Find My iPhone on your Apple device:

1. Tap Settings.
2. Tap iCloud.
3. Sign in with your Apple ID, if necessary.
4. Turn off Find My iPhone.

To turn off via iCloud (if you do not have your physical device), follow this guide.

How do I reset my Apple device, and what else should I do before I trade it in?

Do I have to provide proof of purchase for the device I trade in?

How long do I have to send my device to you?

The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time to help ensure that you’ll get this value.

How do I get additional help with my trade‑in?

Contact our trade-in partner via the email or phone number in your confirmation e‑mail.

More Ways to Recycle

Bring any Apple device to an Apple Store in Canada and we will recycle it responsibly and at no cost. You can also contact recycling_canada@apple.com. If you live in one of the following Canadian provinces you can participate in electronics recycling by clicking the links below:

Independent recycling professionals can obtain removal instructions for the battery and other components that require selective treatment by calling Apple Support.

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