Replacing the battery on the iphone

iPhone Battery & Power Repair

iPhone battery replacement

If your iPhone is covered by warranty, AppleCare+, or consumer law, we’ll replace your battery at no charge. Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.

If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.

See the chart below for battery replacement pricing for all iPhone models.

iPhone battery replacement pricing — United States

iPhone model	In-warranty or with AppleCare+	Out of warranty
iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPhone 11 Pro Max, iPhone 11 Pro, iPhone 11, iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12, iPhone 12 mini, iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, iPhone 13 mini	$ 0	$ 69
iPhone SE (2nd generation), iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, and all other eligible models	$ 0	$ 49

These prices apply only to battery repairs made by Apple. Pricing offered by Apple Authorized Service Providers may vary. We’ll add a $ 6.95 shipping fee if your repair requires shipping and isn’t covered under warranty or AppleCare+. All fees are in USD and exclude local tax.

Your repair options

Send in for repair

Avoid waiting for an appointment or traveling to a store. We can send you a box right away to collect your iPhone. Arrange a shipment to an Apple Repair Center and we’ll replace your battery and deliver your iPhone back to you in 3-5 business days.

Bring in for repair

Make an appointment at an Apple Store or one of our Apple authorized service locations. We’ll try to fix your iPhone during your visit. In more complex cases, we might need to send it to an Apple Repair Center. If we do, your iPhone will be ready for pickup in 3-5 business days.

To protect your data, learn how to get your iPhone ready for service.

iPhone power issues

Some iPhone power issues are caused by factors other than the battery. If you can’t turn on your iPhone, follow these steps to see if the issue resolves.

We’ll test your iPhone to see if it has a battery issue or a different power issue. If your iPhone has a non-battery power issue, we’ll give you the repair price after we determine the cause. To identify your issue and set up service, start a service request.

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iPhone Repair and Service

Where can I get Apple-certified iPhone repairs?

You can get Apple-certified repairs and service at the Apple Store or with one of our Apple Authorised Service Providers. You can also send your iPhone to an Apple Repair Centre. The technicians at all of these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple.

Hardware service may no longer be available for older iPhones. Contact your local provider to enquire about available service options.

How long will my iPhone repair take?

The Apple Store and many of our Apple Authorised Service Providers offer same-day service for some repairs, such as screen repair. If you send your iPhone directly to an Apple Repair Centre or if your technician needs to ship it for you, it will be ready for pickup in approximately 6-8 days.

How much do iPhone repairs cost?

After examining your iPhone, your technician will confirm the total costs for repair or replacement. In some cases, a repair may be covered by the Apple warranty, AppleCare+ or consumer law.

What if I have AppleCare+ for iPhone?

AppleCare+ gives you expert technical support and hardware cover from Apple, including accidental damage protection. Each incident carries an excess.

If you don’t have AppleCare+, you’ll pay the out-of-warranty fee for that type of repair.

Screen-only or back-glass-only* damage	Any other damage
AppleCare+ excess fee	£ 25	£ 79

* Back-glass-only repairs are available for iPhone 12 and iPhone 13 models only. Terms and conditions apply.

Not sure if you’re covered? Check if you have AppleCare+ cover by entering your iPhone serial number.

Genuine parts

Genuine Apple parts are critical to a quality repair. Visit an Apple Store or an Apple Authorised Service Provider to make sure you get your product back working the way it should.

Screen repair

You can get your cracked iPhone screen replaced at an Apple Store or one of our Apple Authorised Service Providers.

All of these locations use genuine Apple parts and precision equipment to ensure that your screen works like new after it’s repaired. Some locations offer same-day service.

Battery replacement

You can get your iPhone battery replaced at an Apple Store or an Apple Authorised Service Provider. Our authorised locations use genuine Apple parts.

The Apple Limited Warranty covers a battery that fails due to a manufacturing issue, but it doesn’t cover batteries that wear out from normal use.

If your iPhone is covered by an AppleCare plan and the battery holds less than 80 per cent of its original capacity, we’ll service your product at no charge.

Other iPhone repairs

Do you need a repair for other issues like the Home button, liquid damage or an accessory?

• If your iPhone issue is covered by the Apple warranty, AppleCare+ or consumer law, there’s no charge. This does not include accidental damage, which requires a fee.
• If your iPhone was damaged and you have AppleCare+, the cover includes two incidents of accidental damage. Each incident has an excess, as shown below.
• If your iPhone has been damaged and you don’t have AppleCare+, your repair fee will depend on the repair. These out-of-warranty prices are for repairs made by Apple. Apple Authorised Service Providers may set their own fees.

Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.

iPhone 13 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone 13	Other damage (out of warranty)
iPhone 13 Pro Max	£ 566.44
iPhone 13 Pro	£ 526.44
iPhone 13	£ 426.44
iPhone 13 mini	£ 376.44

iPhone 12 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone 12	Other damage (out of warranty)
iPhone 12 Pro Max	£ 566.44
iPhone 12 Pro	£ 526.44
iPhone 12	£ 426.44
iPhone 12 mini	£ 376.44

iPhone 11 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone 11	Other damage (out of warranty)
iPhone 11 Pro Max	£ 566.44
iPhone 11 Pro	£ 526.44
iPhone 11	£ 376.44

iPhone X repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone X	Other damage (out of warranty)
iPhone XS Max	£ 566.44
iPhone XS	£ 526.44
iPhone X	£ 526.44
iPhone XR	£ 376.44

iPhone 8 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone 8	Other damage (out of warranty)
iPhone 8 Plus	£ 376.44
iPhone 8	£ 346.44

iPhone 7 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone 7	Other damage (out of warranty)
iPhone 7 Plus	£ 346.44
iPhone 7	£ 286.44

iPhone 6 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone 6	Other damage (out of warranty)
iPhone 6s Plus	£ 326.44
iPhone 6s	£ 282.44
iPhone 6 Plus	£ 326.44
iPhone 6	£ 282.44

iPhone SE repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

iPhone SE	Other damage (out of warranty)
iPhone SE (2nd Generation)	£ 276.44
iPhone SE	£ 276.44

iPhone 5 repair costs in the United Kingdom

The out-of-warranty prices apply only to repairs made by Apple. Apple Authorised Service Providers can set their own prices.

All fees are in British pounds sterling and include VAT. Out-of-warranty fees include a £ 7.44 delivery fee, which we only charge if we need to send your iPhone and it isn’t covered under warranty or an AppleCare+ plan. If the issue with your iPhone was caused by certain damage (such as severe damage not covered by the Apple warranty or AppleCare+), you may have to pay the full replacement value.

Apple accessories

Apple-branded accessories, including the power adapter, are covered by our warranty and consumer law. The Apple-branded accessories that come in the box with your product are also covered by your AppleCare+ plan. For details, contact your network provider, Apple or an Apple Authorised Service Provider.

Get ready for your repair

Before you get service for your iPhone, you’ll need to take a few steps to protect your data, such as making a backup and turning off Find My iPhone.

Express Replacement Service

The Express Replacement Service is a benefit of your AppleCare+ plan.

Your product warranty

The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing issues for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.

Our warranty doesn’t cover damage caused by accidents or unauthorised modifications. See the warranty for complete details. You can check your cover status online and update your proof-of-purchase information if there’s an error in our records. If our warranty or consumer law don’t cover your repair, you’ll pay out-of-warranty fees.

Consumer law

Your country or region may have consumer protection laws for some repair issues.

Our after-service guarantee

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan cover, whichever is longer. We offer this whenever you have a device serviced by us or an Apple Authorised Service Provider. This is in addition to your rights provided by consumer law.

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iPhone Battery and Performance

Understand iPhone performance and its relation to your battery.

Your iPhone is designed to deliver an experience that is simple and easy to use. This is only possible through a combination of advanced technologies and sophisticated engineering. One important technology area is battery and performance. Batteries are a complex technology, and a number of variables contribute to battery performance and related iPhone performance. All rechargeable batteries are consumables and have a limited lifespan—eventually their capacity and performance decline such that they need to be replaced. As batteries age, it can contribute to changes in iPhone performance. We created this information for those who would like to learn more.

About lithium-ion batteries

iPhone batteries use lithium-ion technology. Compared with older generations of battery technology, lithium-ion batteries charge faster, last longer, and have a higher power density for more battery life in a lighter package. Rechargeable lithium-ion technology currently provides the best technology for your device. Learn more about lithium-ion batteries.

How to maximize battery performance

“Battery life” is the amount of time a device runs before it needs to be recharged. “Battery lifespan” is the amount of time a battery lasts until it needs to be replaced. One factor affecting battery life and lifespan is the mix of things you do with your device. No matter how you use it, there are ways to help. A battery’s lifespan is related to its “chemical age,” which is more than just the passage of time. It includes different factors, such as the number of charge cycles and how it was cared for. Follow these tips to maximize battery performance and help extend battery lifespan. For example, keep iPhone half-charged when it’s stored for the long term. Also avoid charging or leaving iPhone in hot environments, including direct sun exposure, for extended periods of time.

When batteries chemically age

All rechargeable batteries are consumable components that become less effective as they chemically age.

As lithium-ion batteries chemically age, the amount of charge they can hold diminishes, resulting in shorter amounts of time before a device needs to be recharged. This can be referred to as the battery’s maximum capacity—the measure of battery capacity relative to when it was new. In addition, a battery’s ability to deliver maximum instantaneous performance, or “peak power,” may decrease. In order for a phone to function properly, the electronics must be able to draw upon instantaneous power from the battery. One attribute that affects this instantaneous power delivery is the battery’s impedance. A battery with a high impedance may be unable to provide sufficient power to the system that needs it. A battery’s impedance can increase if a battery has a higher chemical age. A battery’s impedance will temporarily increase at a low state of charge and in a cold temperature environment. When coupled with a higher chemical age, the impedance increase will be more significant. These are characteristics of battery chemistry that are common to all lithium-ion batteries in the industry.

When power is pulled from a battery with a higher level of impedance, the battery’s voltage will drop to a greater degree. Electronic components require a minimum voltage to properly operate. This includes the device’s internal storage, power circuits, and the battery itself. The power management system determines the capability of the battery to supply this power, and manages the loads in order to maintain operations. When the operations can no longer be supported with the full capabilities of the power management system, the system will perform a shutdown to preserve these electronic components. While this shutdown is intentional from the device perspective, it may be unexpected by the user.

Preventing unexpected shutdowns

With a low battery state of charge, a higher chemical age, or colder temperatures, users are more likely to experience unexpected shutdowns. In extreme cases, shutdowns can occur more frequently, thereby rendering the device unreliable or unusable. For iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE (1st generation), iPhone 7, and iPhone 7 Plus, iOS dynamically manages performance peaks to prevent the device from unexpectedly shutting down so that the iPhone can still be used. This performance management feature is specific to iPhone and does not apply to any other Apple products. Starting with iOS 12.1, iPhone 8, iPhone 8 Plus, and iPhone X include this feature; iPhone XS, iPhone XS Max, and iPhone XR include this feature starting with iOS 13.1. The effects of performance management on these newer models may be less noticeable due to their more advanced hardware and software design.

This performance management works by looking at a combination of the device temperature, battery state of charge, and battery impedance. Only if these variables require it, iOS will dynamically manage the maximum performance of some system components, such as the CPU and GPU, in order to prevent unexpected shutdowns. As a result, the device workloads will self-balance, allowing a smoother distribution of system tasks, rather than larger, quick spikes of performance all at once. In some cases, a user may not notice any differences in daily device performance. The level of perceived change depends on how much performance management is required for a particular device.

In cases that require more extreme forms of this performance management, the user may notice effects such as:

• Longer app launch times
• Lower frame rates while scrolling
• Backlight dimming (which can be overridden in Control Center)
• Lower speaker volume by up to -3dB
• Gradual frame rate reductions in some apps
• During the most extreme cases, the camera flash will be disabled as visible in the camera UI
• Apps refreshing in background may require reloading upon launch

Many key areas are not impacted by this performance management feature. Some of these include:

• Cellular call quality and networking throughput performance
• Captured photo and video quality
• GPS performance
• Location accuracy
• Sensors like gyroscope, accelerometer, barometer
• Apple Pay

For a low battery state of charge and colder temperatures, performance management changes are temporary. If a device battery has chemically aged far enough, performance management changes may be more lasting. This is because all rechargeable batteries are consumables and have a limited lifespan, eventually needing to be replaced. If you are impacted by this and would like to improve your device performance, replacing your device battery can help.

For iOS 11.3 and later

iOS 11.3 and later improve this performance management feature by periodically assessing the level of performance management necessary to avoid unexpected shutdowns. If the battery health is able to support the observed peak power requirements, the amount of performance management will be lowered. If an unexpected shutdown occurs again, then performance management will increase. This assessment is ongoing, allowing more adaptive performance management.

iPhone 8 and later use a more advanced hardware and software design that provides a more accurate estimation of both power needs and the battery’s power capability to maximize overall system performance. This allows a different performance management system that more precisely allows iOS to anticipate and avoid an unexpected shutdown. As a result, the impacts of performance management may be less noticeable on iPhone 8 and later. Over time, the rechargeable batteries in all iPhone models will diminish in their capacity and peak performance and will eventually need to be replaced.

Battery Health

For iPhone 6 and later, iOS 11.3 and later add new features to show battery health and recommend if a battery needs to be replaced. These can be found in Settings > Battery > Battery Health.

Additionally, users can see if the performance management feature that dynamically manages maximum performance to prevent unexpected shutdowns is on and can choose to turn it off. This feature is enabled only after an unexpected shutdown first occurs on a device with a battery that has diminished ability to deliver maximum instantaneous power. This feature applies to iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE (1st generation), iPhone 7, and iPhone 7 Plus. Starting with iOS 12.1, iPhone 8, iPhone 8 Plus, and iPhone X include this feature; iPhone XS, iPhone XS Max, and iPhone XR include this feature starting with iOS 13.1. The effects of performance management on these newer models may be less noticeable due to their more advanced hardware and software design.

(Note: Devices updating from iOS 11.2.6 or earlier will initially have performance management disabled; it will be reenabled if the device subsequently experiences an unexpected shutdown.)

All iPhone models include fundamental performance management to ensure that the battery and overall system operates as designed and internal components are protected. This includes behavior in hot or cold temperatures, as well as internal voltage management. This type of performance management is required for safety and expected function, and cannot be turned off.

Your battery’s maximum capacity

The Battery Health screen includes information on maximum battery capacity and peak performance capability.

Maximum battery capacity measures the device battery capacity relative to when it was new. A battery will have lower capacity as the battery chemically ages which may result in fewer hours of usage between charges. Depending upon the length of time between when the iPhone was made and when it is activated, your battery capacity may show as slightly less than 100%.

A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions. The one-year warranty includes service coverage for a defective battery. If it is out of warranty, Apple offers battery service for a charge. Learn more about charge cycles.

As your battery health degrades, so can its ability to deliver peak performance. The Battery Health screen includes a section for Peak Performance Capability where the following messages may appear.

Performance is normal

When the battery condition can support normal peak performance and does not have the performance management features applied, you’ll see this message:

Your battery is currently supporting normal peak performance.

Performance management applied

When the performance management features have been applied, you’ll see this message:

This iPhone has experienced an unexpected shutdown because the battery was unable to deliver the necessary peak power. Performance management has been applied to help prevent this from happening again. Disable…

Note that if you disable performance management, you can’t turn it back on. It will be turned on again automatically if an unexpected shutdown occurs. The option to disable will also be available.

Battery health unknown

If iOS is unable to determine the device battery health, you’ll see this message:

This iPhone is unable to determine battery health. An Apple Authorized Service Provider can service the battery. More about service options…

This may be due to having an improperly installed battery or an unknown battery part.

Performance management turned off

If you disable the applied performance management feature, you’ll see this message:

This iPhone has experienced an unexpected shutdown because the battery was unable to deliver the necessary peak power. You have manually disabled performance management protections.

If the device experiences another unexpected shutdown, the performance management features will be re-applied. The option to disable will also be available.

Battery health degraded

If battery health has degraded significantly, the below message will also appear:

Your battery’s health is significantly degraded. An Apple Authorized Service Provider can replace the battery to restore full performance and capacity. More about service options…

This message does not indicate a safety issue. Your battery can still be used. However, you may be experiencing more noticeable battery and performance issues. A new replacement battery will improve your experience.

Important Battery Message

If you see the message below, it means the battery in your iPhone is unable to be verified. This message applies to iPhone XS, iPhone XS Max, iPhone XR, and later.

Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery. Learn more.

Reported battery health information is not available. To have your battery checked, contact an Apple Authorized Service Provider. More about service options.

Getting further assistance

If your device performance has been impacted by an aged battery and you would like to get help with a battery replacement, contact Apple Support for service options.

Recalibration of battery health reporting on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max

iOS 14.5 and later includes an update where the battery health reporting system will recalibrate maximum battery capacity and peak performance capability on iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max to address inaccurate estimates of battery health reporting for some users.

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