Resetting the apple iphone

If you’ve forgotten your Apple ID password

If you have issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your account.

Use your own device to reset your password

Follow the steps below to reset your password from any trusted iPhone, iPad, iPod touch, Apple Watch or Mac.

On your iPhone, iPad, iPod touch or Apple Watch with watchOS 8 or later

  1. Go to Settings.
  2. Tap [your name] > Password & Security > Change Password.
  3. If you’re signed into iCloud and have a passcode enabled, you’ll be prompted to enter the passcode for your device.
  4. Follow the onscreen steps to update your password.

On your Mac with macOS Catalina or later

  1. Choose Apple menu  > System Preferences, then click Apple ID.
  2. Click Password & Security. If you’re asked to enter your Apple ID password, click «Forgot Apple ID or password» and follow the onscreen instructions. You can skip the final step below.
  3. Click Change Password, then enter the password you use to unlock your Mac.

Use a trusted phone number, trusted email address, recovery key or account recovery contact

  • In some cases, you may be able to reset your password using a trusted phone number and trusted email address.
  • If you’re using a recovery key for account security, you can use it to help you reset your password on your iPhone, iPad or iPod touch. Find out more about using a recovery key.
  • If you’ve already set up an account recovery contact, your account recovery contact can help you reset your password on your iPhone, iPad or iPod touch. Find out more about using an account recovery contact.

Use someone else’s device to reset your password

You can reset your Apple ID password on a friend or family member’s iPhone, iPad or iPod touch using the Apple Support app or the Find My iPhone app. You can also visit an Apple Store and ask to use a device on site.

Use the Apple Support app

Ask your friend or family member to open the App Store and download the Apple Support app on their iPhone, iPad or iPod touch. Can’t download the Apple Support app?

Then open the Apple Support app and follow these steps:

  1. Under Topics, tap Passwords & Security.
  2. Tap Reset Apple ID password.
  3. Tap Get Started, then tap «A different Apple ID».
  4. Enter the Apple ID that you need to reset the password for.
  5. Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID password is changed.

Any information that you enter will not be stored on the device.

Use the Find My iPhone app

If your friend or family member’s device is using iOS 9 to iOS 12 and the Apple Support app can’t be downloaded, use the Find My iPhone app instead.

  1. Open the Find My iPhone app.
  2. When a Sign In screen appears, make sure the Apple ID field is empty. If you see someone else’s user name, erase it.
  3. Tap Forgot Apple ID or Password, then follow the onscreen steps.
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Don’t see a Sign In screen? Tap Sign Out. After you sign out, make sure the Apple ID field is empty. Then tap Forgot Apple ID or Password, and follow the onscreen steps.

If you’ve tried the previous steps or live in a country or region where the Apple Support app is not available, you can still reset your password and regain access to your account by using account recovery. In some cases, you may have the option to speed up the account recovery process or reset your password immediately by verifying a six-digit code that is sent to your primary email address. Find out more about account recovery .

If you can’t change or reset your password

If you’ve tried the previous steps and have been unable to change or reset your password, try following these steps instead.

  1. Go to iforgot.apple.com.
  2. Enter your Apple ID. Have you forgotten your Apple ID?
  3. Select the option to reset your password, then choose Continue.
  4. Choose to answer your security questions, receive an email or enter your recovery key.* Find out what to do if you haven’t received your verification or reset email.
  5. Follow the onscreen steps to reset your password.

After you reset your password, you’ll be asked to sign in again with your new password. You also might need to update your password in Settings on your devices.

* If you permanently lost your Recovery Key or access to your trusted device, you can’t change your password.

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Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS, iPadOS, or iPod software.

Get your device ready

  1. Make sure that your Mac or PC is updated. If you’re using iTunes, make sure that you have the latest version.
  2. If you want to save the information on your iPhone, iPad, or iPod, make a backup.
  3. Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won’t turn on. Get help if you forgot your passcode.

Restore your device to factory settings

  1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Connect your device to your computer.
  3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
  4. Select your device when it appears on your computer. Learn what to do if your iPhone, iPad, or iPod touch is unresponsive or won’t turn on. Or get help if your device doesn’t appear on your computer.
  5. Click Restore [device]. If you’re signed into Find My, you need to sign out before you can click Restore.
  6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
  7. After your device restores to factory settings, it restarts. Now you can set it up as new.

If you can’t access a computer

If you can’t access a computer and your device still works, you can erase and restore your device without a computer.

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If you forgot your iPhone passcode

Forgot your iPhone passcode? Learn how to get your iPhone into recovery mode so you can erase it and set it up again.

If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. If you can’t remember your passcode when you try again, you need to use a computer to put your iPhone in recovery mode. This process deletes your data and settings, including your passcode, giving you access to set up your iPhone again.

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After you erase your iPhone, you can restore your data and settings from backup. If you didn’t back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud.

Step 1: Make sure that you have a computer (Mac or PC)

This process requires a Mac or PC. If you’re using a PC, make sure that it has Windows 8 or later, and that iTunes is installed. You also need the cable that came with your iPhone, or another compatible cable, to connect your iPhone to the computer.

If you don’t have a computer and you can’t borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help.

Step 2: Turn off your iPhone

  1. Unplug your iPhone from the computer if it’s connected.
  2. Turn off your iPhone using the method for your iPhone model:
    • iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus: Press and hold both the Side button and the Volume down button until the power off slider appears.
    • iPhone 7 and iPhone 7 Plus: Press and hold the Side button until the power off slider appears.
    • iPhone SE (1st generation), and iPhone 6s and earlier: Press and hold the Side (or Top) button until the power off slider appears.
  3. Drag the slider to turn off your iPhone, then wait a minute to make sure that it turns off completely.

Step 3: Put your iPhone in recovery mode

  1. Get ready by finding the button on your iPhone that you’ll need to hold in the next step:
    • iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus use the Side button.
    • iPhone 7 and iPhone 7 Plus use the Volume down button.
    • iPhone SE (1st generation), and iPhone 6s and earlier use the Home button.
  2. Press and hold the correct button for your iPhone while immediately connecting your iPhone to the computer. Don’t let go of the button.
  3. Keep holding the button until you see the recovery mode screen on your iPhone, then let go.

    If you see the passcode screen, you need to turn off your iPhone and start again.

If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support.

Step 4: Restore your iPhone

  1. Locate your iPhone in the Finder or in iTunes on the computer that it’s connected to. (Learn how to find your connected iPhone.)
  2. Choose Restore when you see the option to Restore or Update. Your computer downloads software for your iPhone and begins the restore process. If the download takes more than 15 minutes and your device exits the recovery mode screen, let the download finish, then turn off your iPhone and start again.
  3. Wait for the process to finish.
  4. Disconnect your iPhone from the computer, then set up and use your iPhone.

Need more help?

If you can’t complete any of these steps, if you’re still prompted for a passcode, or if you need any other assistance, contact Apple Support.

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How to Reset or Erase iPhone without Apple ID Password

Seek to erase all content and settings from iPhone before you sell or give away your iPhone? This guide will tell you how to completely factory or erase your iPhone even without your Apple ID password.

iPhone Data Deleting Tips

Delete Media Files
Delete Personal Files
Fix iPhone Data Deleting Problems

ForВ many reasons, you want to erase all content and settingsВ from your iPhone device. You may plan to wipe your iPhoneВ before selling or trading it, or you just cannot stand the slow iPhone and want to completely reset theВ iPhone toВ speed itВ up as well as free up iPhone storage space.

But sometimes you may forget your Apple ID password of your old iPhone or you get a second iPhone it is linked to an old Apple ID but you don’t know the password. So How to factory reset an iPhone without Apple ID password?

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Then how to make it? In this guide, we will show you the detailed steps on how to erase iPhone without Apple ID. Let’s get it on.

Reset or Erase iPhone without Apple ID Password

Note: For resetting or erasing your iPhone will wipe all data and settings on your iPhone, in case you may need the iPhone data in the future, you are highly encouraged to backup your iPhone in advance.

Before We Start: Which Way to Choose?

As we know, if we know the Apple ID and password of an iPhone we can easily factory reset or erase our iPhone. However, sometimes we forget the Apple ID or passcode, this becomes a tough thing. That’s because when we factory reset an iPhone, it will ask forВ the Apple ID password if we’ve enabled Find My iPhone on the device. So, choose the way that you need when:

  • You don’t know the Apple ID password and the Find My iPhone is ON, you have no way to do this unless you can present a proof of purchase at an Apple Store, and they will unlock it for you, which will essentially turn off Find My iPhone and erase your iPhone.
  • You don’t know the Apple ID password and the Find My iPhone is OFF, try Method 1,В Method 2 and Method 3. You can do this with iTunes or third-party tools.
  • YouВ know the Apple ID password, no matter the Find My iPhone is ON or OFF, try Method 4. You can easily erase your iPhone with an Apple ID password.
  • You don’t know the iPhone screen passcode and want to factory reset the iPhone, try Method 5. You can unlock your iPhone and erase it in this part.

How to Reset iPhone without Apple ID Password via iTunes

Try this method if Find My iPhone is off:

When the Find My iPhone feature is turned off, you can also reset your iPhone without entering your Apple ID password by entering Recovery Mode. This allows you to completely reset yourВ iPhone without entering the Apple ID, and the iCloud activation lock will not show up.

Step 1. Put your iPhone into Recovery Mode

Open iTunes or Finder on your Mac or Windows, and keep your iPhone connected to the computer, then:

  • iPhone 8 or later: Press and release the volume up button and then press and release the volume down button. Press and hold the power button until the recovery screen appears.
  • For iPhone 7/7 Plus: Press and hold the power button and the volume down buttons at the same time. Keep holding the buttons until the recovery mode screen appears.
  • For iPhone 6s and earlier: Press and hold the power and home buttons at the same time until the recovery mode screen appears.

Step 2. Restore your iPhone with iTunes

After entering the recovery mode in iTunes or Finder, click on Restore instead of Update.

Restore iPhone to Factory Reset It

Step 3. iTunes will start to restore your iPhone

Follow the instructions to restore your iPhone, and this will erase all your settings without Apple ID Password and content after it’s finished. Your iPhone will restart and just set up it.

Please Note:

As we mentioned, if Find My iPhone is enabled on your iPhone, and you don’t know the password, when you factory reset your iPhone in Settings you will need to enter the Apple ID password and the iCloud activation lock show up after erasing your iPhone.В

If you see the activation lock screen when you set up your iPhone, that’s maybe because you didn’t disable Find My iPhone, you need to bypass the activation lock if you don’t have the Apple ID and password. You can now use AnyUnlock – iCloud Activation Unlocker to bypass the iCloud lock screen without Apple ID.

Click on Start Now to Bypass iCloud Activation Lock

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