Restore iphone from icloud

If restore from iCloud backup failed

Learn what to do if you need help restoring an iCloud backup of your iPhone, iPad, or iPod touch.

• Plug your device into power and make sure that you’re connected to Wi-Fi. You can’t restore from a backup over a cellular Internet connection.
• Check your software version and update if needed.
• If it’s your first time restoring from an iCloud backup, learn what to do. When you choose a backup, you can tap Show All to see all available backups.

The time it takes to restore from a backup depends on the size of your backup and the speed of your Wi-Fi network. If you still need help, check below for your issue or the alert message that you see.

If you receive an error while restoring from an iCloud Backup

1. Try to restore your backup on another network.
2. If you have another backup available, try to restore using that backup. Learn how to locate backups.
3. If you still need help, archive important data then contact Apple Support.

If the backup you want to restore from doesn’t appear on the Choose a Backup screen

1. Confirm that you have a backup available.
2. Try to restore your backup on another network.
3. If you still need help, archive important data then contact Apple Support.

If you get repeated prompts to enter your password

If you made purchases with more than one Apple ID, you might get repeated prompts to enter a password.

1. Enter the password for each Apple ID requested.
2. If you don’t know the correct password, tap Skip this Step or Cancel.
3. Repeat until there are no more prompts.
4. Create a new backup.

Источник

Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS, iPadOS, or iPod software.

Get your device ready

1. Make sure that your Mac or PC is updated. If you’re using iTunes, make sure that you have the latest version.
2. If you want to save the information on your iPhone, iPad, or iPod, make a backup.
3. Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won’t turn on. Get help if you forgot your passcode.

Restore your device to factory settings

1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Connect your device to your computer.
3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
4. Select your device when it appears on your computer. Learn what to do if your iPhone, iPad, or iPod touch is unresponsive or won’t turn on. Or get help if your device doesn’t appear on your computer.
5. Click Restore [device]. If you’re signed into Find My, you need to sign out before you can click Restore.
   
6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
   
7. After your device restores to factory settings, it restarts. Now you can set it up as new.

If you can’t access a computer

If you can’t access a computer and your device still works, you can erase and restore your device without a computer.

Источник

Back up and restore your iPhone or iPad to your Mac or to iCloud

One of the best ways of safeguarding the information on an iPhone or iPad against damage or loss is backing up or copying your files and settings to either your Mac or to iCloud. Backing up is also useful if you get a new device and want to transfer your previous settings to it.

After you back up your device, you can use the backup to restore the information on your device whenever needed. If your device has issues that can’t be fixed by restoring from a backup, you can also restore your device to its factory settings and then restore a recent backup to see if that fixes the problem.

Back up your device

Connect your device to your Mac.

You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.

In the Finder on your Mac, select the device in the Finder sidebar.

If you connect your device to your Mac using a USB cable and can’t see the device in the Finder sidebar, see If your device doesn’t appear in the sidebar.

Click General in the button bar.

To select backup options, do any of the following:

Select the “Back up your most important data on your [device] to iCloud” button to store backup data on iCloud and not on your Mac.

Select the “Back up all the data on your [device] to this Mac” to store backups on your Mac.

Select the “Encrypt local backup” tickbox to encrypt your backup data and protect it with a password. To change your password later, click Change Password.

Click Back Up Now.

Restore your device from a backup

If your device has an issue, you can use a recent backup to restore the information on the device.

Connect your device to your Mac.

You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.

In the Finder on your Mac, select the device in the Finder sidebar.

Click General in the button bar.

Click Restore Backup.

Click the Backup pop-up menu, choose the backup you want to restore to the device, then click Restore.

If your backup is encrypted, you must enter the password before restoring your files and settings.

Restore your device to its factory settings

You can reinstall the software originally on your device and restore it to its factory settings. You might need to do this if you’re having problems with the device (for example, if it freezes or crashes frequently) of if you’re getting ready to sell or give it away.

Important: Restoring a device to its factory settings deletes all your information and settings. However, before doing so, your Mac backs up your device. You can use this backup to restore your information and settings on the device.

Note: You must turn off the Find My app in iCloud Settings on your device before you can restore your device.

Connect your device to your Mac using a USB or USB-C cable.

You can’t restore your device using a Wi-Fi connection.

In the Finder on your Mac, select the device in the Finder sidebar.

Click General in the button bar.

Click “Restore [device]”, then follow the onscreen instructions.

Источник

Restore an iPhone, iPad, or iPod touch that needs a newer version of iOS or iPadOS

If you’re restoring your iPhone, iPad, or iPod touch backup from iCloud or a computer that requires your device to have a later version of iOS or iPadOS, learn what to do.

If you’re restoring an iCloud backup

If you’re restoring an iCloud backup that requires a newer version of iOS or iPadOS, you might be prompted to update your software. If you choose to download and install the update, your device will automatically update your software and then restore your backup.

If you’re restoring from a computer

If you’re restoring your iPhone, iPad, or iPod touch backup from a computer that requires your device to have a newer version of iOS or iPadOS, you might see an error that your backup can’t be restored because the software on your device is too old. Follow these steps to update your device and restore the backup:

Set up, update, and erase your device

1. From the Apps & Data screen on your device, tap Don’t Transfer Apps & Data instead of Restore from iCloud Backup. If you already tapped Restore from iCloud Backup, tap Back to return to the Set Up screen.
   
2. Follow the remaining steps. For now, you can skip the steps for Apple ID, Touch ID, and passcode.
3. Once the set up is complete, update your device to the latest version of iOS or iPadOS.
4. Let the update finish, and wait for your device to restart.
5. Erase your device: Tap Settings > General > Transfer or Reset [device] > Erase All Content and Settings. After your device is erased, it restarts and you’ll see the Hello screen in the Setup Assistant.
   

Now you should be able to set up your device again, and select a backup to restore from.

Источник