- Restore your iPhone, iPad, or iPod to factory settings
- Get your device ready
- Restore your device to factory settings
- If you can’t access a computer
- What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
- If you still have your iPhone, iPad, or iPod touch
- Transfer information to your new device
- Remove your personal information from your old device
- If you no longer have your iPhone, iPad, or iPod touch
- If you’re trading in an Android device to Apple
- Learn more
- Use the Finder or iTunes to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
- How to transfer your backup to your new device
- Finish up
- How to transfer data from your old phone to your new iPhone
- Products used in this guide
- Transfer data to new iPhone: Using Automatic Setup with your iPhone
- Transfer data to new iPhone: How to use iCloud backups and restoring
- Transfer data to new iPhone: How to transfer your data to your new iPhone on macOS Catalina and newer
- Transfer data to new iPhone: How to transfer your data to your new iPhone using macOS Mojave and older
- Get your new iPhone
- Mainstream flagship
- iPhone 13
- Budget friendly
- iPhone SE (2020)
- Additional Equipment
- Apple Lighting-to-USB-C cable (From $19 at Amazon)
- Anker Powerline II Lighting-to-USB-C cable ($13 at Amazon)
- Grab one of these cases for your iPhone 11 right now
- Protect your iPhone SE (2020) screen with a great screen protector
- Protect your iPhone 11’s screen with a screen protector!
- Joseph Keller
- Christine Chan
Restore your iPhone, iPad, or iPod to factory settings
A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS, iPadOS, or iPod software.
Get your device ready
- Make sure that your Mac or PC is updated. If you’re using iTunes, make sure that you have the latest version.
- If you want to save the information on your iPhone, iPad, or iPod, make a backup.
- Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won’t turn on. Get help if you forgot your passcode.
Restore your device to factory settings
- On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
- Connect your device to your computer.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
- Select your device when it appears on your computer. Learn what to do if your iPhone, iPad, or iPod touch is unresponsive or won’t turn on. Or get help if your device doesn’t appear on your computer.
- Click Restore [device]. If you’re signed into Find My, you need to sign out before you can click Restore.
- Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
- After your device restores to factory settings, it restarts. Now you can set it up as new.
If you can’t access a computer
If you can’t access a computer and your device still works, you can erase and restore your device without a computer.
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What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch
Use these steps to transfer information to your new device, then remove your personal information from your old device.
Before you sell, give away, or trade in your device, you should first transfer information to your new device, then remove your personal information from your old device.
You shouldn’t manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you’re signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and any of your devices signed in to iCloud.
If you still have your iPhone, iPad, or iPod touch
Follow these steps to transfer information to your new device, then remove your personal information from your old device.
Transfer information to your new device
If you have a new iPhone, iPad, or iPod touch, you can use Quick Start to automatically transfer information from your old device to your new device if you’re using iOS 11 or later. Use iCloud, iTunes, or the Finder to transfer information to your new device if you’re using iOS 10 or earlier.
If your phone number will change with your new device, add additional trusted phone numbers to your account to ensure you don’t lose access. If you no longer have access to your old phone number, you can generate a two-factor authentication code on your old device if needed.
Remove your personal information from your old device
- If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
- Back up your device.
- Sign out of iCloud and the iTunes & App Store.
- If you’re using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
- If you’re using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
- If you’re switching to a non-Apple phone, deregister iMessage.
- Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.
- If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
- Contact your carrier for help transferring service to a new owner. If you aren’t using a SIM card with your device, you can contact them to get help transferring service to the new owner.
- Remove your old device from your list of trusted devices.
When you erase your iPhone, iPad, or iPod touch, Find My [device] and Activation Lock are turned off.
If you no longer have your iPhone, iPad, or iPod touch
If the steps above weren’t completed and you no longer have your device, use these steps:
- Ask the new owner to erase all content and settings using the above steps.
- If you’re using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
- If you can’t follow either of the above steps, change your Apple ID password. This won’t remove personal information that’s stored on your old device, but it prevents the new owner from deleting your information from iCloud.
- If you’re switching to a non-Apple phone, deregister iMessage.
- If you’re using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Account Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
- Remove your old device from your list of trusted devices.
If you’re trading in an Android device to Apple
Before you send in an Android device to Apple as a trade-in, be sure to do the following:
- Back up your data.
- Erase the device.
- Remove any SIM cards, memory cards, cases, and screen protectors.
Contact your device’s manufacturer if you need help.
Learn more
- Make a backup of your iPhone, iPad, or iPod touch or restore from a backup.
- Remove all of your cards from Apple Pay.
- Get help if your iPhone, iPad, or iPod touch is lost or stolen.
- Learn about Activation Lock.
- No matter the model or condition, we can turn your device into something good for you and good for the planet. Learn how to trade in or recycle your iPhone, iPad, or iPod touch with Apple Trade In.
When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services. Your content won’t be deleted from iCloud when you erase your device.
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Use the Finder or iTunes to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch
Transfer your personal data and purchased content to your new device from a backup that you made in the Finder or iTunes.
If your backup isn’t encrypted, your Health and Activity data from your iOS device or Apple Watch won’t transfer.
How to transfer your backup to your new device
- Turn on your new device. A «Hello» screen should appear. If you already set up your new device, you need to erase it before you can use these steps.*
- Follow the steps until you see the Apps & Data screen, then tap Restore from Mac or PC.
- Connect your new device to the computer that you used to back up your previous device.
- Open iTunes or a Finder window on your computer and select your device. You might be asked to trust your device.
- Select Restore Backup. Then choose a backup. Make sure it’s the correct one by looking at the date and size of each. Learn what to do if asked to update to a newer version of iOS or iPadOS.
- If you need to restore from an encrypted backup, enter your password when asked.
- Wait for the restore process to finish, then complete the rest of the setup steps on your iOS or iPadOS device. If possible, keep your device connected to Wi-Fi and plugged into power after setup. This allows content like your photos, music, and apps stored in iCloud to automatically download back to your device.
* To erase your device that’s using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Erase All Content and Settings. On iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Erase All Content and Settings. This erases all data on your device. After you erase it, your device restarts and the «Hello» screen appears.
Finish up
After you transfer to your new iOS or iPadOS device, you might need to complete a few more steps to finish the process. If you have an Apple Watch, learn how to restore it from a backup and pair it with your new iPhone.
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How to transfer data from your old phone to your new iPhone
Source: Rene Ritchie
Now that the best iPhone lineup is here with the iPhone 13, you may have a shiny new iPhone in your hands. However, you want to transfer the data that you had on your previous iPhone to your new one — but how do you go about that? There are a few different ways that you can accomplish this, whether you want to just use iCloud or go through a hardwired connection with your Mac or PC. Here are the best ways to transfer data to a new iPhone.
Products used in this guide
- Sync over USB-C: Apple Lightning-to-USB-C cable
Transfer data to new iPhone: Using Automatic Setup with your iPhone
- Select your language on your new iPhone or iPad with your new and current devices nearby.
Tap Continue on your iPhone or iPad on the popup that appears asking you to set up your new iPhone or iPad with your Apple ID.
Source: iMore
Set up Touch ID or Face ID on your new iPhone.
Source: iMore
Choose to restore your new device from an iCloud or iTunes backup, set up as a new iPhone or iPad, or transfer data from an Android device.
Source: iMore
Tap Continue under Express Settings to use the settings for Siri, Find My iPhone, Location, and usage analytics that were transferred over from your current iPhone and iPad.
Source: iMore
Transfer data to new iPhone: How to use iCloud backups and restoring
- Open Settings on your old iPhone.
- Tap the Apple ID banner.
Tap iCloud.
Source: iMore
Tap Back Up Now.
Source: iore
Wait for the backup to complete before proceeding.
You can now set aside your old iPhone. Make sure that your new iPhone is off when you start these next steps.
- Insert your old SIM card into your new iPhone if you want to move it between devices.
- Turn on your new iPhone.
- Slide up or press the Home button depending on which device you’re setting up.
- Follow the directions to choose your language and set up your Wi-Fi network.
- Tap Restore from iCloud backup.
- Sign in to your iCloud account (This is your Apple ID).
- Tap Next.
- Tap Agree.
- Tap Agree again.
- Choose the backup you just made.
Transfer data to new iPhone: How to transfer your data to your new iPhone on macOS Catalina and newer
- Plug your old iPhone into your Mac running macOS Catalina.
- Click on the Finder icon in the Dock to open a new Finder window.
Click on your iPhone under Locations.
Source: iMore
Click on Back Up Now.
Source: iMore
Wait for the backup to complete before proceeding.
- Put your SIM card into your new iPhone. (If it didn’t come with a new or different SIM card.)
- Turn on your new iPhone.
- Plug your new iPhone into your Mac.
- Slide to set up on your iPhone.
- Follow the directions to choose your language and set up your Wi-Fi network.
- Select Restore from Mac or PC.
- Click your new iPhone under Locations in the Finder window.
In Finder on your Mac, click the button next to Restore from this backup.
Source: iMore
Click Continue.
Source: iMore
Enter your password and click Restore if your backup was encrypted and the Finder asks.
Source: iMore
Transfer data to new iPhone: How to transfer your data to your new iPhone using macOS Mojave and older
- Make sure you’re running the most recent version of iTunes.
- Plug your old iPhone into your Mac or Windows PC.
- Launch iTunes.
- Click on the iPhone icon in the menu bar when it appears.
Click on Encrypt Backup; you’ll be asked to add a password if this is your first time encrypting a backup.
Source: iMore
Click on Back Up Now.
Source: iMore
Wait for the backup to complete before proceeding.
- Put your SIM card into your new iPhone. (If it didn’t come with a new or different SIM card.)
- Turn on your new iPhone.
- Plug your new iPhone into your Mac or Windows PC.
- Slide to set up on your iPhone.
- Follow the directions to choose your language and set up your Wi-Fi network.
- Select Restore from iTunes backup.
- On iTunes on your Mac or Windows PC, select Restore from this backup.
Choose your recent backup from the list.
Source: iMore
Enter your password if your backup was encrypted and it asks.
Source: iMore
Keep your iPhone plugged into iTunes until the transfer is complete, and on Wi-Fi until all re-downloads are complete. Depending on how much data you have to re-download, including music and apps, it might take a while.
Get your new iPhone
Of course, to transfer data to your new iPhone, you’re going to need a new iPhone first.
Mainstream flagship
iPhone 13
Apple’s latest mainstream flagship iPhone, the iPhone 13 comes is powered by the brand new A15 system-on-a-chip and features beautiful new colors, serious camera improvements, and much more.
Apple’s latest flagship smartphone is a solid iteration that builds on the design language introduced in last year’s iPhone 12. Featuring a beautiful array of new colors, the iPhone 13ineup also boasts entirely new camera sensors, dramatic new photo and video features, and some of the biggeat year-over-year battery improvements that Apple’s made in the iPhone.
Budget friendly
iPhone SE (2020)
The iPhone for people who love a good Home button.
The low-cost iPhone SE is hard to pass up at that price, especially considering it has the fastest processor of any smartphone on the market, except, of course, the iPhone 11 and iPhone 11 Pro.
The iPhone SE is a great entry-model iPhone for those just waiting to dip their toes into the Apple ecosystem. Come on in, the water’s fine. At this price, you could even buy two.
Additional Equipment
If you want to transfer data to your new iPhone using a Mac with USB-C or Thunderbolt 3 ports, you should go ahead and pick up a USB-C-to-Lightning cable.
Apple Lighting-to-USB-C cable (From $19 at Amazon)
Apple includes a Lightning-to-USB-A cable with your iPhone, but you’ll want this if you have a Mac with USB-C/Thunderbolt 3.
Anker Powerline II Lighting-to-USB-C cable ($13 at Amazon)
This is a great alternative to Apple’s official cable. Anker’s Powerline II now comes in a USB-C-to-Lightning option.
We may earn a commission for purchases using our links. Learn more.
Grab one of these cases for your iPhone 11 right now
Whether you want to keep it clear to show off the color of your iPhone 11, love the feel of leather, or need a rugged case to protect you in the field, here are some of the best cases.
Protect your iPhone SE (2020) screen with a great screen protector
Keep your iPhone SE screen pristine. Here are some of the best screen protectors you can buy.
Protect your iPhone 11’s screen with a screen protector!
Anytime you buy a new iPhone, it’s best to put a screen protector on from the start. If your screen protector breaks, be sure to replace it right away if you want to avoid scratches and possibly breaks.
Joseph Keller
Joseph Keller is the Editor in Chief at iMore. An Apple user for almost 20 years, he spends his time learning the ins and outs of iOS and macOS, always finding ways of getting the most out of his iPhone, iPad, Apple Watch, and Mac.
Christine Chan
Lover of coffee, Disney, food, video games, writing, mechanical keyboards, and photography. I’ve been writing about Apple and video games for almost a decade. If I’m not writing, you can probably find me over at Disneyland. Don’t forget to follow me on Twitter and Instagram as @christyxcore.
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