Restore iphone with itunes apple

Download and use iTunes for Windows

With iTunes for Windows, you can manage your entire media collection in one place. Subscribe to Apple Music to access millions of songs. Buy music and movies from the iTunes Store. And sync content from your computer to your iPhone, iPad, or iPod touch.

If you can’t access the Microsoft Store

Explore iTunes for Windows

To navigate iTunes, use the buttons in the navigation bar at the top of the iTunes window. To switch to a media type, like Music, Movies, TV Shows, Podcasts, or Audiobooks, click the pop-up menu in the upper-left corner.

Listen to music

Subscribe to Apple Music to access millions of songs, buy music from the iTunes Store, listen to Radio, or listen to music imported into iTunes.

Listen to Apple Podcasts

Discover and subscribe to podcasts that entertain, inform, and inspire. Browse free episodes and shows about a variety of topics.

Watch movies and TV shows

Browse categories to find movies and TV shows that you can buy, or find movies you can rent.

Listen to audiobooks

Browse categories to find audiobooks that you can buy.

Store availability and features might vary by country or region. See what you can buy in your country or region.

Manually manage and sync your iPhone, iPad, or iPod touch

You can use iTunes for Windows to back up and update your iPhone, iPad, or iPod touch, and to sync content from your computer to your device.

You can also use iCloud for Windows to access your photos, contacts, calendars, files, and more across all of your devices.

Change settings and manage your account

  • Choose Account > View My Account to view information about your purchase history, manage your subscriptions, change your payment information, and more.
  • Choose Account > Sign Out to sign out of iTunes with your Apple ID and remove access to your content from iTunes.
  • Choose Edit > Preferences to change things like your language, set restrictions, and more.

If you change your language in iTunes, you might have to quit iTunes and reopen it.

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Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS, iPadOS, or iPod software.

Get your device ready

  1. Make sure that your Mac or PC is updated. If you’re using iTunes, make sure that you have the latest version.
  2. If you want to save the information on your iPhone, iPad, or iPod, make a backup.
  3. Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won’t turn on. Get help if you forgot your passcode.

Restore your device to factory settings

  1. On a Mac with macOS Catalina or later, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
  2. Connect your device to your computer.
  3. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
  4. Select your device when it appears on your computer. Learn what to do if your iPhone, iPad, or iPod touch is unresponsive or won’t turn on. Or get help if your device doesn’t appear on your computer.
  5. Click Restore [device]. If you’re signed into Find My, you need to sign out before you can click Restore.
  6. Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
  7. After your device restores to factory settings, it restarts. Now you can set it up as new.
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If you can’t access a computer

If you can’t access a computer and your device still works, you can erase and restore your device without a computer.

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Use iTunes to sync your iPhone, iPad, or iPod with your computer

Learn how to sync music, movies, and more using iTunes on your Mac or PC.

If you’re using macOS Mojave or earlier or a Windows PC, use iTunes to sync content to your devices. Before you use iTunes to sync content to your iOS or iPadOS device, consider using iCloud, Apple Music, or similar services to keep content from your Mac or PC in the cloud. This way, you can access your music, photos, and more on your devices when you aren’t near your computer. Learn more about using Apple Music or iCloud Photos instead of iTunes.

If you use iCloud or other services like Apple Music to keep your content up-to-date across all of your devices, some syncing features through iTunes might be turned off.

What you can sync with iTunes

  • Albums, songs, playlists, movies, TV shows, podcasts, and audiobooks.
  • Photos and videos.
  • Contacts and calendars.

iTunes features might vary by country or region.

Sync or remove content using iTunes

  1. Open iTunes and connect your device to your computer with a USB cable.
  2. Click the device icon in the upper-left corner of the iTunes window. Learn what to do if you don’t see the icon.
  3. From the list under Settings on the left side of the iTunes window, click the type of content that you want to sync or remove. * To turn syncing on for a content type, select the checkbox next to Sync.
  4. Select the checkbox next to each item that you want to sync.
  5. Click the Apply button in the lower-right corner of the window. If syncing doesn’t start automatically, click the Sync button.

* You can only sync your device with one iTunes library at a time. If you see a message that your device is synced with another iTunes library, your device was previously connected to another computer. If you click «Erase and Sync» in that message, all content of the selected type on your device will be erased and replaced with content from this computer.

Sync your content using Wi-Fi

After you set up syncing with iTunes using USB, you can set up iTunes to sync to your device with Wi-Fi instead of USB.

  1. Connect your device to your computer with a USB cable, then open iTunes and select your device. Learn what to do if your device doesn’t appear on your computer.
  2. Click Summary on the left side of the iTunes window.
  3. Select «Sync with this [device] over Wi-Fi.»
  4. Click Apply.

When the computer and the device are on the same Wi-Fi network, the device appears in iTunes. The device syncs automatically whenever it’s plugged in to power and iTunes is open on the computer.

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iTunes

iTunes is going places.

Download macOS Catalina for an all‑new entertainment experience. Your music, TV shows, movies, podcasts, and audiobooks will transfer automatically to the Apple Music, Apple TV, Apple Podcasts, and Apple Books apps where you’ll still have access to your favorite iTunes features, including purchases, rentals, and imports.

You can always download iTunes 12.8 for previous versions of macOS,

as well as the iTunes application for Windows.

iTunes 12.8 System Requirements

  • Mac computer with an Intel processor
  • To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
  • To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
  • Screen resolution of 1024×768 or greater; 1280×800 or greater is required to play an iTunes LP or iTunes Extras
  • Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
  • Apple combo drive or SuperDrive to create audio, MP3, or backup CDs; some non-Apple CD-RW recorders may also work. Songs from the Apple Music catalog cannot be burned to a CD.
  • OS X version 10.10.5 or later
  • 400MB of available disk space
  • Apple Music, iTunes Store, and iTunes Match availability may vary by country
  • Apple Music trial requires sign-up and is available for new subscribers only. Plan automatically renews after trial.
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iTunes

Download the latest version for Windows.

The latest entertainment apps now come installed with macOS Catalina. Upgrade today to get your favorite music, movies, TV shows, and podcasts. You can join Apple Music and stream — or download and play offline — over 75 million songs, ad‑free.

Looking for Windows 32-bit?

iTunes

Download the latest version from the Microsoft Store.

iTunes for Windows

Windows System Requirements

  • PC with a 1GHz Intel or AMD processor with support for SSE2 and 512MB of RAM
  • To play standard-definition video from the iTunes Store, an Intel Pentium D or faster processor, 512MB of RAM, and a DirectX 9.0–compatible video card is required
  • To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required
  • To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor, 2GB of RAM, and an Intel GMA X4500HD, ATI Radeon HD 2400, or NVIDIA GeForce 8300 GS or better is required
  • Screen resolution of 1024×768 or greater; 1280×800 or greater is required to play an iTunes LP or iTunes Extras
  • 16-bit sound card and speakers
  • Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
  • iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or backup CDs or DVDs. Songs from the Apple Music catalog cannot be burned to a CD.
  • Windows 10
  • 64-bit editions of Windows require the iTunes 64-bit installer
  • 400MB of available disk space
  • Some third-party visualizers may no longer be compatible with this version of iTunes. Please contact the developer for an updated visualizer that is compatible with iTunes 12.1 or later.
  • Apple Music, iTunes Store, and iTunes Match availability may vary by country
  • Apple Music trial requires sign-up and is available for new subscribers only. Plan automatically renews after trial.

Looking for other versions?

macOS Windows Microsoft Store

iTunes is going places.

Visit the iTunes Store on iOS to buy and download your favorite songs, TV shows, movies, and podcasts. You can also download macOS Catalina for an all-new entertainment experience on desktop. Your library will transfer automatically to the new Apple Music app, Apple TV, and Apple Podcasts. And you’ll still have access to your favorite iTunes features, including your previous iTunes Store purchases, rentals, and imports and the ability to easily manage your library.

Music, TV, and podcasts

take center stage.

iTunes forever changed the way people experienced music, movies, TV shows, and podcasts. It all changes again with three all-new, dedicated apps — Apple Music, Apple TV, and Apple Podcasts — each designed from the ground up to be the best way to enjoy entertainment on your Mac. And rest assured; everything you had in your iTunes library is still accessible in each app. iCloud seamlessly syncs everything across your devices — or you can back up, restore, and sync by connecting the device directly to your Mac.

Presenting Apple Music on Mac.

The new Apple Music app is the ultimate music streaming experience on Mac. 1 Explore a library of over 75 million songs, discover new artists and tracks, find the perfect playlist, download and listen offline, or enjoy all the music you’ve collected over the years. And find it all in your music library on all your devices.

Apple TV. Premiering on Mac.

The Apple TV app for Mac is the new home for all your favorite movies, shows, premium channels, and Apple TV+. Watch everything directly in the app or enjoy it offline, and discover the best of what’s on in the Watch Now tab. You can even pick up where you left off on any screen, across all your devices. And for the first time, 4K 2 and Dolby Atmos 3 -supported movies are available on Mac.

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Listen up. Podcasts on Mac.

More than 700,000 of the best entertainment, comedy, news, and sports shows are now available on your Mac with Apple Podcasts. Search for podcasts by title, topic, guest, host, content, and more. Subscribe and be notified as soon as new episodes become available. And in the Listen Now tab, you can easily pick up where you left off across all your devices.

iTunes Support can help answer your questions

Get help with syncing, updating to a more recent version of iTunes, or with an iTunes Store purchase — and much more.

Looking for a previous version of iTunes?

Download earlier versions of iTunes to work with compatible operating systems and hardware.

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Back up and restore your iTunes library on your PC

Before you transfer or restore your iTunes media library on your PC, consolidate it and create a back up.

Here are some things to know

Your iTunes library, a database that’s made up of all of the music and other media that you add to iTunes for Windows, is organized into two iTunes library files and an iTunes Media folder.

Before you back up your media:

  • Consolidate your iTunes library.
  • Redownload any previous purchases, like music, movies, TV shows, and more. The only way to back up your purchased media is to download your purchases to your computer.

iTunes and Store availability and features might vary by country or region. Learn what’s available in your country or region.

If you have a Mac

In macOS Catalina or later, your previous iTunes media library is now available in the Apple Music app, Apple TV app, Apple Podcasts app, and Apple Books app. And when you back up your Mac, your media library is automatically included in that backup. When you set up a new Mac, you can also restore your Mac from a backup.

Consolidate your iTunes library

  1. Open iTunes.
  2. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose File > Library > Organize Library.
  3. Select Consolidate files.
  4. Click OK.

When you consolidate, copies of any files that were outside of your iTunes Media folder are added to your iTunes Media folder. To save space on your hard drive, you might want to delete the original files after you make sure that the copies are in your iTunes Media Folder.

Find the iTunes Media folder

By default, your iTunes Media folder is in your iTunes folder. To find it, go to User > Music > iTunes > iTunes Media.

If you don’t see your iTunes Media folder in the above location, here’s how to find it:

  1. Open iTunes.
  2. From the menu bar at the top of the iTunes window, choose Edit > Preferences.
  3. Click the Advanced tab.
  4. Look in the box under «iTunes Media folder location» for the location of your iTunes Media folder.

Back up your library and media files

After you consolidate your media files, you can back up your library and media files to an external drive.

  1. Quit iTunes.
  2. Find your iTunes folder.
  3. Right-click on your iTunes folder, then choose Copy.
  4. Go to your external hard drive, then right-click and choose Paste.

Restore your library from a backup

You can restore your iTunes library from your external drive to your computer. If you’re restoring an iTunes Library from a different computer, make sure that your new computer has the latest version of iTunes.

  1. Quit iTunes.
  2. Go to «This PC,» then click your external drive.
  3. Select your iTunes folder, then right-click and choose Copy.
  4. Go to the location on your computer where you want your iTunes library, then right-click and choose Paste.
  5. Hold down the Shift key while opening iTunes.
  6. When you see a message that asks you to Choose iTunes Library, click Choose Library.
  7. Choose the location where you copied your iTunes folder.
  8. Choose the iTunes Library.itl file inside.
  9. Click Open.

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