Service apple mobile device service failed to start

Перезапуск службы Apple Mobile Device (AMDS) в ОС Windows

Если программа iTunes в ОС Windows не распознала iPhone, iPad или iPod touch, возможно, требуется перезапустить службу AMDS.

Перезапуск службы AMDS

При подключении устройства может отобразиться следующее сообщение об ошибке: «Данный [тип устройства] не может быть использован, т.к. служба Apple Mobile Device не запущена».

Чтобы перезапустить службу AMDS, выполните следующие действия.

1. Закройте iTunes и отключите все устройства iPhone, iPad или iPod, подключенные в данный момент.
2. Откройте командную строку, одновременно нажав кнопку с логотипом Windows и клавишу R.
3. Введите services.msc и нажмите кнопку «ОК». Откроется служебная консоль.
4. Щелкните правой кнопкой мыши службу Apple Mobile Device и выберите «Свойства» в контекстном меню.
   
5. Выберите в раскрывающемся меню «Тип запуска» пункт «Авто».
   
6. Нажмите кнопку «Остановить службу».
7. После остановки службы нажмите «Запустить службу».
8. Нажмите кнопку «ОК».
9. Перезагрузите компьютер.
10. Откройте программу iTunes и подключите устройство.

Дополнительная информация

Если служба AMDS все равно не запускается или неожиданно завершает работу, это может быть вызвано сторонним программным обеспечением безопасности. См. сведения по устранению конфликтов между iTunes и сторонним ПО безопасности.

Информация о продуктах, произведенных не компанией Apple, или о независимых веб-сайтах, неподконтрольных и не тестируемых компанией Apple, не носит рекомендательного или одобрительного характера. Компания Apple не несет никакой ответственности за выбор, функциональность и использование веб-сайтов или продукции сторонних производителей. Компания Apple также не несет ответственности за точность или достоверность данных, размещенных на веб-сайтах сторонних производителей. Обратитесь к поставщику за дополнительной информацией.

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Apple Mobile Device Service Failed to Start, Here Are the Fixes

You may encounter the problem that an error message that reads «Apple Mobile Device Service Failed to Start. Verify that you have sufficient privileges to start system services» when you are installing or updating iTunes on your Windows computer. In some instances, users tried to fix the error by manually starting Apple Mobile Device service in Windows Services and ended up with the Apple Mobile Device service error 1053: «Windows could not start the Apple Mobile Device service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion.»

This issue is quite common when the iTunes is updated to the new versions because iTunes related components and files might be corrupted or missing during the installation process, therefore in return the error is shown. To fix this problem, here provides you three solutions.

1. What Is Apple Mobile Device Service?

Apple Mobile Device Service is one of the components of iTunes, which is used to recognize and communicate with iOS devices such as iPhone, iPad, iPod that are connected to the computer. Without Apple Mobile Device Service, iPhone, iPad, iPod cannot be detected and synced with iTunes. Therefore, it is important to get Apple Mobile Device Service started for iTunes to run properly. If the service Apple Mobile Device failed to start or Apple Mobile Device Service is missing, fix it in the following steps.

2. Restart Your Computer and iPhone

If Apple Mobile Device service failed to start during iTunes installation or when you try to connect iPhone, iPad, iPod to iTunes, simply restarting your computer and your iPhone/iPad can help a lot:

Step 1 Disconnect your Apple devices and reboot the computer.

Step 2 Reinstall iTunes if there is no iTunes installed properly on your computer.

Step 3 Reboot your Apple devices. Connect your iOS devices to the computer again after the installation completes.

3. Restart the Apple Mobile Device Service(AMDS)

If restarting the Apple devices and PC still cannot solve the problem, you can try to restart the Apple Mobile Device Service by following these steps:

Step 1 Open Windows Start Menu.

Step 2 Type in services.msc in search bar, and press Enter button on the keyboard.

Step 3 In the Services window, right-click on Apple Mobile Device Service and choose Properties.

Step 4 The status of the service will show on the screen: if it’s running, restart it by clicking Stop then Start. If not, simply click on Start.

Step 5 If you are told that the Apple Mobile Device Service can’t be started(error 1053), check Startup type option, make sure Automatic is selected and then click on «Apply» at the bottom right corner.

Step 6 Restart your PC and reinstall iTunes, then try to connect your Apple device.

If iTunes can’t connect to your iOS devices properly, you can use FonePaw DoTrans

(opens new window) to transfer files from iPhone to computer as well as transfer files from computer to iPhone. DoTrans can also directly transfer data from one iOS device to another. Therefore, if what you need is to move photos, music, contacts or other data between iPhones and computer, FonePaw DoTrans is a great alternative to iTunes.

4. Reinstall iTunes and Its Components

As mentioned above, the reinstallation of iTunes can solve the problem. Before reinstalling, make sure all the iTunes and Apple components have been removed from PC, which can be done in Control Panel > Programs and Features. It is suggested to uninstall all the components in the following order:

• iTunes
• Apple Software Update
• Apple Mobile Device Support
• Bonjour
• Apple Application Support (32-bit)
• Apple Application Support (64-bit)

And then delete the following folders manually:

• C:\Program Files\iTunes\
• C:\Program Files (x86)\iTunes\
• C:\Program Files\Common Files\Apple\
• C:\Program Files (x86)\Common Files\Apple\

When all the components have been uninstalled, reboot your PC, and then reinstall iTunes back. There are two methods to reinstall iTunes and its components.

Method 1: Reinstall All the Apple Applications

Step 1 Download the latest iTunes from Apple or Microsoft Store.

Step 2 Right-click on the iTunes installation package and choose «Run as Administrator«.

Step 3 Follow the on-screen instruction to complete the installation. But before clicking Finish, connect your iOS device to the PC and wait for the computer to detect the connected device. This will allow the computer to install the USB driver for the Apple device.

Step 4 You can tell that the device is detected when you see the notification popping up at the right bottom corner of your computer. Click «Finish Installation».

Method 2: Install a Special Version (For Windows 7 64-bit)

If the re-installing of iTunes is not successful, try to install a specific version of iTunes for computers with an older version of video cards. The same as Method 1, before the installation, you should make sure iTunes and Apple components have been removed completely.

And then download the special version of iTunes: iTunes 12.1.3 for Windows (64-bit — for older video cards). This version is especially compatible with older PCs that have older video cards. Follow the steps to reinstall iTunes:

• Download this special version of iTunes
• Install iTunes as you normally would do. You should be able to reinstall iTunes withou the error «Apple Mobile Device Service failed to start».

Have the solutions offered above help you solve the Apple Mobile Device Service failing to start issue? If you like this article or find it useful, share it on the social media to help more people, or if you have a better idea, comment on the below section to let us know!

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Solved: Apple Mobile Device Service Failed To Start

By Adela D. Louie, Last updated: July 22, 2020

There are instances that you might have faced some problems when you are using your computer. And one of which that you might experience is when you see an error message that says “Service Apple Mobile Device Failed to Start”.

Verify that you have sufficient privileges to start system service. This usually happens when you are trying to install or have update the iTunes program on your Windows computer. And because of this, most users who experience this kind of error usually tries to fix «Apple Mobile Device Service Failed To Start». However, most of them would just get another error message on their screen. Well, this kind of problem or error that you are having is one of the most common issues, especially if what you are trying to do is to update your iTunes to the latest version, «Apple Mobile Device Service Fail To Start».

This error happens when you try to update you iTunes and the files, as well as the components that you are using, might be corrupted or is not there when you are doing the installation process. But do not worry because we are going to show you here solutions that you can do for you to be able to fix this concern, «Service Apple Mobile Device Failed To Start».

Part 1. What Do You Mean by Apple Mobile Device Service?

The Apple Mobile Device Service is known to be as one of the things that make iTunes as a whole. This is used for recognizing and communicating to another iOS device like an iPhone, iPad, or an iPod once that it is connected to a certain computer.

If you do not have the Apple Mobile Device Service on your computer, then your computer will not be able to recognize any iOS devices such as your iPhone, iPad, and your iPod and will also not be able to sync with your iTunes. That is why the Apple Mobile Device Service is important for the iTunes program to start and run properly.

Part 2. How to Fix Apple Mobile Device Service Fail to Start?

Now as what we have mentioned above, without the Apple Mobile Device Service, you will not be able to connect any iOS device to your computer and that they would not be detected by the iTunes programs. So because of that, here are some solutions that you can do for you to be able to fix «Apple Mobile Device Service Failed To Start».

Solution #1: Have Your Computer and iPhone Restarted

Once that you have encountered that your Apple Mobile Device Service Failed to Start when you install your iTunes or when you are trying to connect your iPhone, iPad, or your iPod device to your iTunes, the first thing that you need to do is to restart your computer as well as your iPhone or iPad device. So all you have to fix»Apple Mobile Device Service Failed To Start» are the following.

Step 1: Have your iPhone or iPad disconnected from your computer and then restart your computer.

Step 2: And once that your computer is back up, go ahead and reinstall your iTunes program if you have not installed it properly on your computer.

Step 3: Then, go ahead and restart your iPhone or your iPad device as well.

Step 4: And once that your iPhone or iPad device is up and running, go ahead and simply connect it on your computer once that the installation of your iTunes is done on your computer.

Solution #2: Have your Apple Mobile Device Service or AMDS restarted

If in case that the reboot process on your computer, as well as your iPhone or iPad device, did not solve the problem you are having»Apple Mobile Device Service Fail To Start», then you can go ahead and simply try to restart your Apple Mobile Device Service. And for you to be able to solve «Apple Mobile Device Service Failed To Start», all you have to do is to follow the steps below.

Step 1: Go ahead and launch your Windows Menu on your computer. You can do this by clicking on the Start button located at the lower left-hand corner of your screen.

Step 2: After that, go ahead and enter .msc service in the search bar on your screen.

Step 3: And once done, go ahead and press on the Enter button.

Step 4: The from the Services window that you see on your computer screen, go ahead and do a right-click on the options Apple Mobile Device Service.

Step 5: And then from there, go ahead and simply choose the option Properties.

Step 6: Then after that, you will then be able to see the status of the service on your screen. Once that you see this running on your computer, you can go ahead and simply restart it. You can do this by hitting on the Stop button and then click on Start.

Step 7: If in case you see an error message on your screen that says Apple Mobile Device Service failed to start or error 1053, go ahead and simply check on the Status option. From here, you have to make sure that Automatic is chosen from the given option on your screen and then hit on the Apply button which is located at the lower part.

Step 8: And once that you are done doing all of the steps above, you can ahead and restart your computer. Also, you have to reinstall your iTunes program and try to connect your iOS device to your computer as well and see if it works.

Solution #3: Have your iTunes and its Components Reinstalled on your PC

As what we have been saying earlier, being able to reinstall your iTunes program on your computer will resolve this issue»Apple Mobile Device Service Failed To Start» that you are having. However, before you go ahead and reinstall your iTunes program on your PC, you have to make sure that the Apple components should have been removed from your computer.

And for you to remove the components of your iTunes, all you need to do is to go to your Control Panel. After being in the Control Panel, choose on Programs and Features in Control Panel. And from there, you can then go ahead and remove the following. But you have to make sure that you remove them in this exact order.

• iTunes
• Apple Software Update
• Apple Mobile Device Support
• Bonjour
• Apple Application Support (32 bit)
• Apple Application Support (64 bit)

Once that you were able to delete all of the components that we have mentioned above, you also have to remove these following data in order as well.

• C:\Program Files\iTunes\
• C:\Program Files (x86)\iTunes\
• C:\Program Files\Common Files\Apple\
• C:\Program Files (x86)\Common Files\Apple\

After deleting all of the components of iTunes on your computer, then go ahead and restart your PC. And once that it is all up and running, you can then go ahead and proceed to reinstall your iTunes program. And with that, there are two methods on how you can do this.

Method #1: Have the Apple Applications Reinstalled on Computer

Here are the steps that you need to follow for you to be able to reinstall Apple application on your computer to solve «Apple Mobile Device Service Failed To Start».

Step 1: Go ahead and have the latest iTunes from the Apple Store or the Microsoft Store downloaded on your computer.

Step 2: After that, right-click the iTunes package for installation.

Step 3: Then from there, go ahead and select the “Run as Administrator” option.

Step 4: Then, simply follow the steps that you will see on your screen for you to complete the installation process. However, before you go ahead and hit on the Finish button, you have to connect your iOS device using your USB cable to your computer and wait until such time your PC can detect your iOS device. Doing this will let your computer to install any USB drive that it needs for your iOS devices.

Step 5: You will be able to know that your iOS device has been detected by your computer once that you see a notification message that will appear at the lower right-hand corner of your screen. And once that you see that notification, go ahead and proceed on clicking on the Finish button to complete the installation process.

Method #2: Get a Specific Version for Your Computer (Windows 7 64-bit)

If in case that reinstalling your iTunes program on your computer does not work, then you can go ahead and get a specific version of the iTunes program for the computer that you are using. All you have to do is do the same process as Solution #3 above so that you will be able to make sure that all of the iTunes and as well as Apple components are removed from your computer.

After that, simply go ahead and download the version of iTunes “iTunes 12.1.3 for Windows (this is for 64 bit and older version of video cards)”. The said version is known to be compatible with those older versions of a computer with the old version of video cards.

So from there, go ahead and simply download the special version of iTunes by clicking here. And once that you have downloaded the version on your computer, you will then be able to install iTunes normally.

Make sure you download the correct version of iTunes. Thus, you will no longer see the error message “Apple Mobile Device Service Failed to Start” on your computer screen with the help of the version of iTunes.

Solution #4: Look for any Corrupt Window System Components and Correct It

There is a chance that your computer is refusing to start the Apple Mobile Device Service because there might be several numbers of Windows system files that are corrupted. Now, for you to be able to fix «Apple Mobile Device Service Failed To Start», here are the steps that you should follow.

Step 1: You have to make sure that your Windows computer is updated.

Step 2: You also have to make sure that you are logged in as a Windows user using the administrative privileges and be able to start an instance when it comes to Command prompt. And for you to start a Command prompt, just simply hit on the Windows start menu and then key in cmd.exe in the search bar.

Step 3: After that, you are need to run as administrator. Thus, go ahead and right-click on it and then select the option “Run as Administrator”.

Step 4: Then in the Command prompt window on your screen, go ahead and enter the following command: sfc /scannow then press the Enter key on your keyboard.

Step 5: Once done, your computer will then start to look for all of the corrupt files of your Windows system and have them corrected as well if necessary. And once that your computer was able to find all of the files that have issues with it, it will then automatically have fixed «Apple Mobile Device Service Failed To Start». And once that all of the files with issues»Apple Mobile Device Service Failed To Start» had been fixed, then you can go ahead and try to install the iTunes program on your computer once again and see if this will work.

Part 3. Conclusion

The Apple Mobile Device Service that you have on your computer is the one responsible for letting you use the iTunes program and have your iPhone or iPad device be connected and recognize by the iTunes program on your computer as well. So once that you have the Apple Mobile Device Service failed to start problem, then that means you will not be able to have an iOS device connected and be recognized by your computer. And with that, you will no longer be able to use your iTunes program with the error message, «Apple Mobile Device Service Failed To Start».

We know that in this type of situation, this could piss you off as this is the only way for you to be able to back up your iPhone or iPad device using your iTunes on your computer. Also, this is one way for you to be able to get the music that you want and other programs that you need as well.

That is why with that, we have come up with all the solutions that we have indicated above and we do hope that this could help you with this issue»Apple Mobile Device Service Failed To Start». We know that with all the solutions above, you will be able to fix the error and no longer receive the message that says “Apple Mobile Device Service failed to start”.

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