That apple id is already in use

If you think your Apple ID has been compromised

Are you concerned that an unauthorized person might have access to your Apple ID? These steps can help you find out and regain control of your account.

Signs your Apple ID has been compromised

Your Apple ID might be compromised if you receive an account notification from Apple for a change you didn’t make, or if you notice account details or changes you don’t recognize. For example:

• You receive an email or notification that your Apple ID was used to sign in to a device you don’t recognize or did not sign in to recently (for example, «Your Apple ID was used to sign in to iCloud on a Windows PC»).
• You receive a confirmation email from Apple that your Apple ID password was changed or your account information was updated, but you don’t remember making any changes.
• Your device was locked or placed in Lost Mode by someone other than you.
• You see messages you didn’t send, or items you didn’t delete.
• You see charges or notices for purchases that you didn’t make. Learn what to do if you see an unfamiliar iTunes Store or App Store charge on your credit or debit card statement.
• Your password no longer works, or it might have been changed or locked.
• You don’t recognize some or all of your account details.

If you received an email, text message, or phone call that you’re not sure is valid or you think might be phishing, here are some tips to help determine its legitimacy.

Gain control of your Apple ID

If you think your Apple ID is compromised, use these steps to gain control of it and review your account information:

1. Sign in to your Apple ID account page. If you can’t sign in or you receive a message that the account is locked when you try to sign in, try to reset or unlock your account.
2. Change your Apple ID password and choose a strong password.
3. Review all the personal and security information in your account. Update any information that isn’t correct or that you don’t recognize, including:
   • Your name.
   • Your primary Apple ID email address.* If you need to change your email address, update the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
   • All alternate email addresses, rescue email addresses, and phone numbers.
   • The devices that are associated with your Apple ID, if you’ve already set up two-factor authentication.
   • Security questions and answers. If you think they might be easy to guess, you should change your security questions.
4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don’t control the email addresses associated with the Apple ID, you should change the password for the email address or use a different email address.
5. Set up two-factor authentication for your Apple ID. This additional security feature is designed to prevent anyone from accessing your account, even if they know your password.

* In China mainland and India, you can use your phone number as your Apple ID.

If you completed the steps above and think your account might still be compromised, contact Apple Support.

Know which Apple ID is signed in to your device

If you’re signed in on your device with an Apple ID that you don’t recognize, use these steps to sign out, then back in with a different Apple ID. To make sure that you’re signed in to Apple IDs that only you control or trust, you can check the following settings on each of your devices:

iPhone, iPad, or iPod touch:

• Settings > [your name]
• Settings > [your name] > iTunes & App Store
• Settings > Messages > Send & Receive
• Settings > FaceTime

• System Preferences > Apple ID
• System Preferences > Internet Accounts
• Messages > Preferences > Accounts
• Facetime > Preferences > Settings
• Mail > Preferences > Accounts
• Calendar > Preferences > Accounts

You should also check iCloud for Windows, your AirPort Time Capsule or other AirPort Base Station, and your Apple TV (for iCloud Photos or Home Sharing).

Make sure your Apple ID is secure

Because you use your Apple ID for so many Apple products and services, you should make sure that your Apple ID is as secure as possible. You should be the only person who knows your password and can sign in with your Apple ID. If someone you don’t know or don’t trust can sign in with your Apple ID, your account is not secure.

Your Apple ID might not be secure for the following reasons:

• Someone else created an Apple ID on your behalf, or you’re using an Apple ID that was already signed in when you received your device.
• You’re sharing an Apple ID with family or friends. Your Apple ID is your personal account. If you want to share purchases with a family member, use Family Sharing. With Family Sharing, you can share a calendar, photos, reminders, and more without sharing your Apple ID.
• You don’t recognize the Apple ID that is signed in on your device.
• You shared your password with someone else intentionally or unintentionally. For example, someone else selected your password for you, you told someone your password, or you entered your password on a phishing site.
• You don’t have control of the email address or phone number associated with your Apple ID.
• Your password is weak or is compromised.
• You share your devices with someone else, your devices are not protected by a passcode, or your passcode is easy to guess.

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Question: Q: Apple ID already in use?

Hi, I have an email, xxxxxxxxxx.

I tried to add it to my Apple ID, but it says it’s already verified to another Apple ID. I forgot what it was linked to! How do I get it back or unlink it or something? It’s my email and I don’t get forgot password emails.

Mac Pro, Mac OS X (10.7.4)

Posted on May 20, 2012 8:41 PM

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It’s a bad idea to post your email address — it’s an invitation to spam — and I’ve asked the Hosts to remove it.

This address has presumably been used by you as an Apple ID in the past, perhaps for iTunes or when reigstering hardware.

You can check what the situation is by going to http://appleid.apple.com and logging in with that address — see if this gets you in as a ID. If it does you can try changing it to another address as an ID — you could use a free one — though i’m not sre whether this will releas it for use within another ID.

May 20, 2012 11:21 PM

Hi, I own MALANBXA. I deleted that Apple ID, so I’m using a new one. Basically, I added the blocked e-mail, which I can message you the actual e-mail, as proof I own that. So anyway, I tried adding it to my new Apple ID, and it says it’s already used. I tried logging in with that e-mail and it’s password, but it doesn’t work. I tried to get a forgotten password e-mail but I never get it! Please help someone!

May 21, 2012 9:06 PM

You can’t delete an Apple ID — even if you stop using it it still exists. And are you a different person to the OP, or the same under a different name? Either way, you’ve got yourself into a tangle which probably only Support can resolve. ‘Express Lane’ will send you round in circles, so while it still exists I should try MobileMe Support. Go to http://www.apple.com/support/mobileme/ww/ and select your country. In the next window click on a category to expand it, then on a subject to get a link to ‘live chat’.

May 21, 2012 11:34 PM

Question: Q: Apple ID already in use? More Less

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Question: Q: My new number but apple id already in use by another account

Posted on Jul 14, 2017 11:53 AM

Helpful answers

Your suggestion did not work 😒 It says number not registered for imessage

Jul 14, 2017 12:47 PM

The phone number you use must have SMS enabled from your cellular provider. That is how it will be recognized by Apple and be added to your Apple ID as a trusted device.

Jul 14, 2017 5:49 PM

There’s more to the conversation

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1. Can you successfully log into Manage your Apple ID with your Apple ID that is being used with your iPhone?
2. Is your iPhone listed as one of your trusted devices?
3. Is your Apple ID secured with two-step verification OR two-factor authentication?
4. Did you buy your iPhone directly from Apple new?

Jul 14, 2017 11:57 AM

Sounds like you were give a number that previously belonged to someone who registered it to their Apple ID and never de-registered it.

Then re register it to your account.

Jul 14, 2017 12:03 PM

Answer to question-:

1) and (3) Yes, with my password I can log in well. With two step authentication of password and security question all is fine, Also two factor authentication work with the my new SIM

4) Yes, it is a genuine phone. Was working well with my old SIM / number, which I have removed from all my account

Jul 14, 2017 12:46 PM

Your suggestion did not work 😒 It says number not registered for imessage

Jul 14, 2017 12:47 PM

. With two step authentication of password and security question all is fine, Also two factor authentication work with the my new SIM.

You can only have one or the other security method for your Apple ID and would be listed at Manage your Apple ID. These authentication methods have nothing to do with your SIM card. Which one exactly do you have:

1. Two-step verification
2. Two-factor authentication

Jul 14, 2017 12:53 PM

I have two step verification. I did not activate two factor authentication. Again my question is how to add my number to Iphone. Currently it says number unknown.

Jul 14, 2017 2:47 PM

WHAT says number unknown? You have not yet adequately described what your problem is. Where are you seeing «number unknown?»

Does this have something to do with iMessage? Who is your carrier and what country are you in? If you are using an unsupported carrier, iMessage may not be able to activate with your phone number.

Jul 14, 2017 5:48 PM

The phone number you use must have SMS enabled from your cellular provider. That is how it will be recognized by Apple and be added to your Apple ID as a trusted device.

Jul 14, 2017 5:49 PM

Question: Q: My new number but apple id already in use by another account More Less

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Question: Q: Cant verify Apple ID

I created a new Apple ID.

System requests that I check mail to verify

Click on link that takes me to verification page

» This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID. «

If I try to manage apple ID it says I need to verify.

I click on send verification email.

Click on link that takes me to verification page

» This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID. «

. and again and again.

Posted on Nov 17, 2011 8:10 PM

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I’ve having the same problem.

Nov 17, 2011 8:42 PM

At least Im not the only one. It is starting to **** me off that it wont verify. I have tried to change the password and nothing. I have sent the verification email over 10 times and most of the time have not received it. This needs to be fixed some how.

Nov 17, 2011 10:21 PM

Geeze, I don’t even get the email to verify my ID. I think I will come back tomorrow. So much for my new birthday toy.

Nov 17, 2011 10:24 PM

I got my 4s phone today but I got the same problem. I have tried 3 different email addresses all them were hard to get the verification eamils. When i got emails, they came the same messages.

Nov 17, 2011 10:59 PM

I already had an apple ID. I just wanted to change it. I did so successfully earlier in the day, and then decided to change it back. Now I get the same message you got. However, I am able to use the ID in itunes and icloud. I am just blocked from managing the account.

Nov 17, 2011 11:05 PM

Dang it, this seems to be universal. Last night I couldn’t even access the Apple ID secure portal and today I can’t verfiy my IDs. I tried 3 different accounts — gmail, hotmail, gmx .

Is this a service fault or am I missing something elementary ?

Nov 17, 2011 11:39 PM

Seems like apple is falling a part. I’m having the same problem. I know lots of people who cant upgrade their itunes due to problems. Their system at apple seems to be a mess. I wish they would actually address these problems and at least say we know and are working on it. I have a brand new ipad sitting in front of me that is a paper weight because I cant verify my account so it wont even let me load free apps. All these discussions have are person after person with the same problems and no fixes. Dont want to be an apple hater but its starting to look that way.

Nov 18, 2011 12:06 AM

I have the same problem 😟

Nov 18, 2011 12:13 AM

So do we just sit and wait ?

Nov 18, 2011 12:17 AM

I don’t know :s , actually i found this discussion they have the same problem and it seems they found the solution but , I don’t understand ;s

their message went like this » I think I figured it out. I had the same issue. I used another email address. Then it asked me to change my email address to match the new password. I said yes. Then I changed the apple id again to my gmail. Then I changed my associated email address to match the gmail. Sounds confusing but it was very quick.»

Nov 18, 2011 12:21 AM

Anytime I try to sign in with the AppleID I created it gives me the same message

» This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID. «

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Change your Apple ID

If you no longer use the email address that’s associated with your Apple ID, you can change it. You won’t lose access to your contacts, purchases, or other account information.

How to change your Apple ID to a different email address

1. Go to appleid.apple.com and sign in.
2. In the Sign-In and Security section, choose Apple ID.
   
3. Enter the email address that you want to use as your Apple ID.
   
4. Choose Change Apple ID.
5. If you changed your Apple ID to a third-party email address, check your email for a verification code, then enter the code. Learn what to do if you didn’t get the email.
6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID.

If you can’t change your Apple ID

If you try to change your Apple ID to an @icloud.com email address that was created within the last 30 days, you will be asked to try again later.

If you see a message that the email address you want to use isn’t available or is already in use, check that you or a family member aren’t already using that email address with a different Apple ID. If a family member is using that email address, remove it from their account then try to use it.

In some countries or regions, you can use your phone number as your Apple ID. But if your Apple ID is an email address, you can’t change it to a phone number.

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