The apple id you entered

Sign in with your Apple ID

Your Apple ID is the account that you use to access all Apple services and make all of your devices work together seamlessly. After you log in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+, and more.

Want to use Sign in with Apple on third-party apps or websites? Learn how to use Sign in with Apple.

Sign in on your iPhone, iPad, or iPod touch

Sign in on your Mac

Sign in on your Apple TV

Sign in on apps and other devices

Sign in on your iPhone, iPad, or iPod touch

  1. Open the Settings app.
  2. Tap Sign in to your [device].
  3. Enter your Apple ID and password.
  4. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.

If you’re already signed in to iCloud on the iPhone paired with your Apple Watch, you will automatically be signed in to that Apple ID. Learn more about how to set up and sign in to your Apple Watch.

Sign in on your Mac

  1. Choose Apple menu  > System Preferences.
  2. Click Sign In.
  3. Enter your Apple ID and password.
  4. If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in.

Sign in on Apple TV

  1. From the Home screen, choose Settings.
  2. Then choose Users and Accounts and select Add New User…
  3. Select Enter New…, then follow the on screen instructions.

If you use two-factor authentication on an Apple TV (2nd or 3rd generation), you might need to enter a verification code with your password. Learn how to get a verification code on your trusted device or sent to your trusted phone number.

Sign in on apps and other devices

You can use your Apple ID on some third-party devices to sign in to Apple services like Apple Music, the Apple TV app, and more.

Depending on your device, you might need to use an app-specific password.

Sign in to use Apple Music, the Apple TV app, and more on your other devices

You can sign in to Apple Music on Android, or sign in to the Apple TV app on your smart TV or streaming device.

On your Windows PC, you can sign in to iTunes for Windows to buy movies and TV shows, or listen to songs on Apple Music.

Sign in to use iCloud on your other devices

On your Windows PC, you can set up and sign in to iCloud for Windows to access photos, documents, and more.

You can also sign in to iCloud.com from your browser. Learn which iCloud.com features are available on your device.

Use Sign in with Apple on third-party apps and websites

If you see a Sign in with Apple button on a participating third-party app or website, you can use your existing Apple ID to quickly set up an account and sign in. Learn how to use Sign in with Apple.

When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information. You can’t sign in to the App Store and other media services with more than one Apple ID at the same time, or update the content you buy with a different Apple ID. Depending on how you created your Apple ID, you might be prompted to upgrade to two-factor authentication on an eligible device.

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Learn more

  • To view and manage your Apple ID account details on the web, sign in to appleid.apple.com.
  • Learn more about where you can use your Apple ID.
  • Learn how to manage your subscriptions to services like Apple Music or Apple TV+.
  • If you have multiple Apple IDs, you can’t merge them.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Если вы забыли свой идентификатор Apple ID

Ваш идентификатор Apple ID — это учетная запись, используемая для входа во все сервисы Apple. Если вы забыли свой идентификатор Apple ID или не уверены, что он у вас есть, вы можете попытаться узнать его либо проверить, не входили ли вы в приложение или сервис с помощью своего идентификатора ранее.

Проверьте электронные письма от Apple во входящей почте

Ваш идентификатор Apple ID может быть указан в некоторых электронных письмах от Apple. Поищите во входящей почте квитанции, а также сообщения о ремонте, поддержке или выставлении счетов от Apple.

Если ваш адрес электронной почты замаскирован (k*****@icloud.com), количество звездочек может не совпадать с фактическим количеством символов в вашем адресе электронной почты.

Проверьте, не выполнен ли уже вход с помощью идентификатора Apple ID

Проверьте, не выполняли ли вы вход на устройстве либо в каком-либо приложении или сервисе Apple.

На iPhone, iPad или iPod touch

Перейдите в меню «Настройки» и нажмите [ваше имя].

На компьютере Mac

Выберите меню Apple  > «Системные настройки», затем нажмите идентификатор Apple ID.

На компьютере с Windows

Откройте iCloud для Windows и посмотрите идентификатор Apple ID под своим именем.

Другие способы узнать свой идентификатор Apple ID

Вы можете проверить, не выполняли ли вы вход в приложение App Store, FaceTime или «Сообщения» на iPhone, iPad, iPod touch или на компьютере Mac либо в iTunes для Windows на компьютере с Windows. Также можно перейти на сайт iCloud.com или appleid.apple.com и посмотреть, не появится ли ваш идентификатор Apple ID на экране входа.

Приложение FaceTime доступно не во всех странах и регионах.

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If you think your Apple ID has been compromised

Are you concerned that an unauthorized person might have access to your Apple ID? These steps can help you find out and regain control of your account.

Signs your Apple ID has been compromised

Your Apple ID might be compromised if you receive an account notification from Apple for a change you didn’t make, or if you notice account details or changes you don’t recognize. For example:

  • You receive an email or notification that your Apple ID was used to sign in to a device you don’t recognize or did not sign in to recently (for example, «Your Apple ID was used to sign in to iCloud on a Windows PC»).
  • You receive a confirmation email from Apple that your Apple ID password was changed or your account information was updated, but you don’t remember making any changes.
  • Your device was locked or placed in Lost Mode by someone other than you.
  • You see messages you didn’t send, or items you didn’t delete.
  • You see charges or notices for purchases that you didn’t make. Learn what to do if you see an unfamiliar iTunes Store or App Store charge on your credit or debit card statement.
  • Your password no longer works, or it might have been changed or locked.
  • You don’t recognize some or all of your account details.

If you received an email, text message, or phone call that you’re not sure is valid or you think might be phishing, here are some tips to help determine its legitimacy.

Gain control of your Apple ID

If you think your Apple ID is compromised, use these steps to gain control of it and review your account information:

  1. Sign in to your Apple ID account page. If you can’t sign in or you receive a message that the account is locked when you try to sign in, try to reset or unlock your account.
  2. Change your Apple ID password and choose a strong password.
  3. Review all the personal and security information in your account. Update any information that isn’t correct or that you don’t recognize, including:
    • Your name.
    • Your primary Apple ID email address.* If you need to change your email address, update the features and services that you use with Apple ID, so that each one is using your updated Apple ID.
    • All alternate email addresses, rescue email addresses, and phone numbers.
    • The devices that are associated with your Apple ID, if you’ve already set up two-factor authentication.
    • Security questions and answers. If you think they might be easy to guess, you should change your security questions.
  4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don’t control the email addresses associated with the Apple ID, you should change the password for the email address or use a different email address.
  5. Set up two-factor authentication for your Apple ID. This additional security feature is designed to prevent anyone from accessing your account, even if they know your password.
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* In China mainland and India, you can use your phone number as your Apple ID.

If you completed the steps above and think your account might still be compromised, contact Apple Support.

Know which Apple ID is signed in to your device

If you’re signed in on your device with an Apple ID that you don’t recognize, use these steps to sign out, then back in with a different Apple ID. To make sure that you’re signed in to Apple IDs that only you control or trust, you can check the following settings on each of your devices:

iPhone, iPad, or iPod touch:

  • Settings > [your name]
  • Settings > [your name] > iTunes & App Store
  • Settings > Messages > Send & Receive
  • Settings > FaceTime
  • System Preferences > Apple ID
  • System Preferences > Internet Accounts
  • Messages > Preferences > Accounts
  • Facetime > Preferences > Settings
  • Mail > Preferences > Accounts
  • Calendar > Preferences > Accounts

You should also check iCloud for Windows, your AirPort Time Capsule or other AirPort Base Station, and your Apple TV (for iCloud Photos or Home Sharing).

Make sure your Apple ID is secure

Because you use your Apple ID for so many Apple products and services, you should make sure that your Apple ID is as secure as possible. You should be the only person who knows your password and can sign in with your Apple ID. If someone you don’t know or don’t trust can sign in with your Apple ID, your account is not secure.

Your Apple ID might not be secure for the following reasons:

  • Someone else created an Apple ID on your behalf, or you’re using an Apple ID that was already signed in when you received your device.
  • You’re sharing an Apple ID with family or friends. Your Apple ID is your personal account. If you want to share purchases with a family member, use Family Sharing. With Family Sharing, you can share a calendar, photos, reminders, and more without sharing your Apple ID.
  • You don’t recognize the Apple ID that is signed in on your device.
  • You shared your password with someone else intentionally or unintentionally. For example, someone else selected your password for you, you told someone your password, or you entered your password on a phishing site.
  • You don’t have control of the email address or phone number associated with your Apple ID.
  • Your password is weak or is compromised.
  • You share your devices with someone else, your devices are not protected by a passcode, or your passcode is easy to guess.

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Security and your Apple ID

Learn more about security and your Apple ID.

Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services. Apple takes the privacy of your personal information very seriously and employs industry-standard practices to safeguard your Apple ID.

Here are some of the best practices you can follow to maximize the security of your account.

Use a strong password for your Apple ID

Apple policy requires you use strong passwords with your Apple ID. Your password must have eight or more characters and include upper and lowercase letters, and at least one number. You can also add extra characters and punctuation marks to make your password even stronger. Apple also uses other password rules to make sure your password isn’t easy to guess.

If you aren’t sure if you have a strong password, visit your Apple ID account page to reset your password as soon as possible.

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Make the answers to your security questions hard to guess

Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support. Security questions are designed to be memorable to you but hard for anyone else to guess. When used in conjunction with other identifying information, they help Apple verify that you are the person who is requesting access to your account. If you haven’t selected your security questions, visit your Apple ID account page to set them up.

Protect your account with two-factor authentication

Apple offers an improved security method called two-factor authentication that’s designed to ensure that you’re the only person who can access your account, even if someone else knows your password. When you enter your Apple ID and password for the first time on a new device, we’ll ask you to verify your identity with a six-digit verification code. This code is displayed automatically on your other devices, or sent to a phone number you trust. Just enter the code to sign in and access your account on the new device. Never share your password or verification code with anyone else.

If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. It’s one less thing to do, and your account is still protected with two-factor authentication.

Two-factor authentication is built directly into iOS, macOS, tvOS, watchOS, and Apple’s websites. You can use two-factor authentication with your Apple ID if you have a device that’s using the latest iOS or macOS, or if you have access to a web browser and a phone number. Two-factor authentication is the default security method for some new Apple IDs created on iOS 10.3 or later and macOS 10.12.4 or later.

If you don’t have devices that can be updated to iOS 9 or later, or OS X El Capitan or later, you can set up two-step verification for your Apple ID instead.

You need two-factor authentication to use certain features that require improved security.

Check for encryption and SSL

All web pages where you can view or change your Apple ID use Secure Sockets Layer (SSL) to protect your privacy. In Safari, look for in your browser when accessing your account at your Apple ID account page to know your session is fully encrypted and secure.

Employee privacy and security policies

In addition to strong passwords, encryption, and other technology, Apple has strict policies and procedures in place to prevent unauthorized access to your account. Without proof of your identity via a temporary Support PIN and other carefully selected criteria, Apple Support can’t help you perform any actions on your account. These policies are audited and reviewed on a regular basis.

Other tips for keeping your account secure

Good online security requires a combination of practices by companies using Internet services and informed behavior by users. Below are some tips to follow to maximize your security when using your Apple ID and other online accounts.

  • Always use a strong password.
  • Never use your Apple ID password with other online accounts.
  • Change your password regularly and avoid reusing old passwords.
  • Choose security questions and answers that can’t be easily guessed. Your answers can even be nonsense as long as you can remember them. For example, Question: What is your favorite color? Answer: Mozart.
  • If you abandon an email address or phone number associated with your Apple ID, be sure to update your Apple ID with current information as soon as possible.
  • Set up two-factor authentication for your Apple ID to add an extra layer of security to your account and eliminate the need for security questions.
  • Avoid phishing scams. Don’t click links in suspicious email or text messages and never provide personal information on any website you aren’t certain is legitimate. Learn how to identify phishing attempts.
  • Don’t share your Apple ID with other people, even family members.
  • When using a public computer, always sign out when your session is complete to prevent other people from accessing your account.

Never provide your password, security questions, verification codes, recovery key, or any other account security details to anyone else. Apple will never ask you for this information.

If Apple Support needs to verify your identity, we might ask you to generate a temporary Support PIN. We’ll only ask for this information over the phone after you contact Apple Support for help.

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