The button on the iphone screen

If your iPhone won’t turn on or is frozen

If your iPhone has a frozen screen, doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.

iPhone screen is black or frozen

iPhone is stuck on the Apple logo

If your screen is black or frozen

Follow the steps for your device.

On your iPhone 8 or later, including iPhone SE (2nd generation)

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo.
   
4. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
5. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 7 or iPhone 7 Plus

1. Press and hold both the side button and the volume down button until you see the Apple logo.
   
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

On your iPhone 6s and earlier, including iPhone SE (1st generation)

1. Press and hold both the Home button and the side button or the top button until you see the Apple logo.
2. If your phone doesn’t turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
3. If your phone still doesn’t turn on, contact Apple Support.

If your iPhone turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

1. Connect your iPhone to a computer. On a Mac with macOS Catalina, open the Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
2. Select your iPhone on your computer.
3. While your iPhone is connected, follow these steps:
   • On your iPhone 8 or later, including iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Then press and hold the side button.

On your iPhone 7 or iPhone 7 Plus: Press and hold the side button and volume down button at the same time.

On your iPhone 6s or earlier, including iPhone SE (1st generation): Press and hold both the Home button and the side button or the top button at the same time.

Keep holding the buttons until you see the recovery mode screen.

When you get the option to restore or update, choose Update.

Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode. Repeat steps 2-4.

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Rotate the screen on your iPhone or iPod touch

The screen on your iPhone and iPod touch can rotate so that you can see apps — like Safari and Messages — in portrait or landscape mode. Learn how to rotate the screen on your iPhone or iPod touch, or get help if the feature doesn’t work.

Some apps don’t support rotation, so your screen might not rotate even if Portrait Orientation Lock isn’t turned on.

Rotate the screen on an iPhone without a Home button

1. Swipe down from the top-right corner of your screen to open Control Center.
2. Tap the Portrait Orientation Lock button to make sure that it’s off.
3. Turn your iPhone sideways.

If the screen still doesn’t rotate, try a different app — like Safari or Messages — which are known to work in landscape mode.

Rotate the screen on an iPhone or iPod touch with a Home button

1. Swipe up from the bottom edge of your screen to open Contol Center.
2. Tap the Portrait Orientation Lock button to make sure that it’s off.
3. Turn your iPhone or iPod touch sideways.

If the screen still won’t rotate, try another app — like Safari or Messages — which are known to work in landscape mode.

Still need help?

Contact Apple Support about your iPhone or iPod touch.

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Take a screenshot on your iPhone

Quickly save what’s on your screen.

How to take a screenshot on iPhone 13 and other models with Face ID

1. Press the side button and the volume up button at the same time.
   
2. Quickly release both buttons.
3. After you take a screenshot, a thumbnail temporarily appears in the lower-left corner of your screen. Tap the thumbnail to open it or swipe left to dismiss it.

How to take a screenshot on iPhone models with Touch ID and side button

1. Press the side button and the Home button at the same time.
2. Quickly release both buttons.
3. After you take a screenshot, a thumbnail temporarily appears in the lower-left corner of your screen. Tap the thumbnail to open it or swipe left to dismiss it.

How to take a screenshot on iPhone models with Touch ID and top button

1. Press the top button and the Home button at the same time.
   
2. Quickly release both buttons.
3. After you take a screenshot, a thumbnail temporarily appears in the lower-left corner of your screen. Tap the thumbnail to open it or swipe left to dismiss it.

Where to find screenshots

Open Photos, then go to Albums > Screenshots.

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Use the side, Home, and other buttons on your iPhone

Learn about the buttons and switches on your iPhone.

From left to right: iPhone SE (1st generation), iPhone 8, and iPhone X and later

Sleep

On iPhone 6 and later, press the side button to wake your iPhone or put it to sleep. On iPhone SE (1st generation) and earlier, press the top button.

Ring/Silent

Use the ring/silent switch to mute sounds and alerts.

If the switch shows orange, it means your iPhone is in silent mode and will vibrate for incoming calls or alerts. When in silent mode, the alarms you set in the Clock app will still sound, and calls from Favorite contacts will still ring.

Volume up/down

Use the volume up/down buttons to adjust the volume when listening to music, watching videos, or playing games.

When you press the buttons, you’ll see the Volume under the indicator. When you’re not using other apps, the buttons will adjust the ringer volume and you’ll see Ringer under the indicator.

Home button/Touch ID

Use the Home button to unlock your device or make purchases using Touch ID. Press the Home button once to go to the Home screen. Press the Home button twice to bring up the App Switcher.

Restart

On iPhone X and later, press and hold the side button and one of the volume buttons to restart your iPhone. On iPhone SE (2nd generation), 8, 7, or 6, press and hold the side button. On iPhone SE (1st generation) and earlier, press and hold the top button.

Siri

Press and hold the side button or Home button to use Siri.

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How to Add Touchscreen Home Button on iPhone, iPad

The home button is the biggest button on iOS devices and probably the most important one. It’s a great example of what makes the iPhone and iPad so easy to use — that single button will always take you to the homescreen no matter what you’re doing. On many Android devices, home is a software button that disappears inside apps, leaving you feeling stuck, but the physical home button on iOS devices is always there. At the same time, power users can double and triple tap the button for additional functions.

Unfortunately, this extensive usage means that the home button can become unresponsive. This can really make using the device frustrating, particularly if you’re using an older device that doesn’t support gestures. If you’re facing the same problem, then you should enable the software home button option on your iOS device, and this is how you do it:

How to Add Touchscreen Home Button on iPhone, iPad

Open Settings.

Go to General > Accessibility

Scroll down to the section labeled INTERACTION and tap on AssistiveTouch.

On the next screen, toggle AssistiveTouch to the green On position.

A white circle with a grey box will appear on screen. Tap this circle to expand it to a big box on screen. The square Home button at the bottom of the box functions exactly like the physical home button — you can use it to single tap, double tap, or long press the home button even if there is a hardware problem. The grey box remains visible and usable in all apps.

This is a simple and effective fix for an unresponsive home button. Does your iOS device have an unresponsive home button? How did you deal with this problem? Let us know via the comments. For more tutorials, head to our How To section.

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