This iphone was lost and erased

If your iPhone, iPad, or iPod touch is lost or stolen

If you lose your iPhone, iPad, or iPod touch or think it might be stolen, use Find My and protect your data.

Look for your device on a map

To find your device, sign in to iCloud.com/find. Or use the Find My app on another Apple device that you own.

If your iPhone, iPad, or iPod touch doesn’t appear in the list of devices, Find My was not turned on. But you can still protect your account if Find My was not turned on.

Mark as Lost

When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device.

Report your missing device to local law enforcement

Law enforcement might request the serial number of your device.

File a Theft and Loss claim

If your missing iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.

Remotely erase your device

After you erase a device, you can’t track its location, so make sure that you no longer need to search for the device. If you have AppleCare+ with Theft and Loss, do not erase your iPhone until your claim has been approved.

Contact your wireless carrier

If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.

Remove your missing device from your account

If you have AppleCare+ with Theft and Loss, do not remove your lost iPhone from your account until your claim has been approved.

Go to appleid.apple.com to remove the missing device from your list of trusted devices.

AppleCare+ with Theft and Loss is not available in all countries and regions.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.

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Considerably Easy to Fix ‘This iPhone was Lost and Erased’ Issue

iPhone has countless users all over the world. Many people like iPhone because of its powerful functions. However, this does not mean that it is perfect. When one day, your mobile phone receives a notice «this iPhone was lost and erased», then why does this happen to your mobile phone and how to solve it?

Part 1: The Possible Reasons of “iPhone was Lost and Erased” Issue

The following are the possible reasons why you’re getting this notification on your iPhone:

• Hackers hack into your iCloud account: If your iPhone was purchased from the Apple Store, when you receive iCloud notification «this iPhone was lost and erased» on your iPhone, it means someone has hacked into your iCloud account, deleted your device, and marked it as lost.
• The iPhone is a stolen second-hand phone: If your iPhone is a second-hand phone, when you receive an iCloud notification that «this iPhone was lost and erased», it is likely that the iPhone was a stolen phone and the original owner has erased it and marked it as lost on his or her iCloud account.

Part 2: This iPhone was Lost and Erased Bypass with Passcode or Password

The simplest way exit this mode is simply entering your passcode via iCloud. Doing this will instantly make you have full access to your iPhone once again.

• Open an internet browser and then turn to iCloud.com.
• Use the same iCloud account on your iPhone to sign in. And you will receive a verification code on your iPhone, please enter it.

From the iCloud interface, choose “Find My iPhone” option.

Tap on “All Devices” at the top of the screen and select your iPhone.

Then click the Lost Mode icon on the next interface.

Last, choose “Stop Lost Mode” and you can use your iPhone normally.

If your iPhone was purchased from Apple Store, although you forgot the password, you can find the password back.

• Go to applied.apple.com.
• Then, click on “Forgot ID or Password”.
• Type in your Apple ID and press “Next”.

You have two ways to find your pass word:

• Email Authentication: If you choose “Email Authentication”, then you will receive an email from Apple. You can follow the email instruction to complete the process.
• Answer Security Question: If you choose “Answer Security Question”, then you need to enter the answers to the security question.

Enter your new password in both fields, and click “Reset Password”.

Part 3: This iPhone was Lost and Erased Fix without Passcode or Password

If you really forget the password or your iPhone is a second hand phone, you completely find the right article which can help you. Forgot password but want to unlock the phone? Here are what you can do.

How to Fix This iPhone was Lost and Erased by Tenorshare 4MeKey

Tenorshare 4Mekey is a professional tool for removing iCloud activation lock without password/Apple ID. When you forgot password or bought a second hand iCloud locked iPhone, it will be your best helper. It will allow you to log into your App Store with a new Apple ID after bypassing the activation lock. But remember, before you remove iCloud acivation lock, you need to jailbreak your device first, and it has potential to brick your device.

Download and install the software on your device. Then launch it, you will see the interface below.

After that, you need to press the “Start” button to initiate the jailbreaking process.

After jailbreaking, the software will help you remove the iCloud activation lock. Once it’s done, you can gain access to your phone.

iPhone was Lost and Erased Bypass via iCloud Lost Mode Bypass Provider

In addition to the above method, you can try to contact iCloud lost mode bypass provider, such as AppleiPhoneUnlock, and ask them to help you remove the activation lock. However, this method has many disadvantages.

• Long Delivery Time: The success rate is very important. But the sad thing is most iCloud unlock providers with a low success rate.
• High Service Price: Actually, most users want to use their phones quickly. So the delivery time is vital for them. However, if you choose iCloud unlock providers, they always need more than 2 days.
• Low Success Rate: Many iCloud unlock providers’ service prices always beyond 100 dollars. It’s a little high.

Conclusion

Whether your mobile phone has been hacked into, or bought a stolen second-hand mobile phone, this is a pity. But fortunately, even though you receive “this iPhone was lost and erased” notification, you still have a way to solve it.

We sincerely recommend Tenorshare 4Mekey, because whether you remember the password or not and whether your mobile phone is in various states, it can help you solve this problem perfectly.

FAQ about iPad Stuck on Updating iCloud Settings

Q1: What happens when a lost iPhone is erased?

When your device was erased, all of your information (including credit, debit, or prepaid cards for Apple Pay) is deleted from the device.

Q2: Can you use an iPhone that has been reported lost?

If an iPhone has been reported lost, it cannot be activated and cannot be used with SIM Cards.

Q3: How do I reactivate my stolen iPhone?

Go to iCloud.com, then Settings and see if your device is listed there as lost. If so, go ahead and remove it for your account. Next, contact Sprint and let them know you want to use the phone, otherwise it won’t activate.

Updated on 2020-08-29 / Update for Unlock iPhone

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iPhone and iPad with Enabled Lost/Erased Mode

What you should do if you face the problem of enabled Lost or Erased mode on iPhone or iPad? Current prices for Apple products make many users to buy iPhone or iPad at the stock market. There you can buy a wished gadget at more favorable price, but you should be very careful and avoid scammers, who can sell devices with Lost/Erased status. This guide will help you to protect yourself from buying a device with iCloud Lost/Erased mode ON.

What is FMI and enabled Lost/Erased status?

‘Find My iPhone’ function is one of the best features of iOS, which helps thousands of owners to find their devices. The ‘FMI’ status (Find My IPhone) indicates whether your iPhone is ‘Clean’ or NOT. Checking FMI status is very important step before buying used iPhone/iPad/iPod touch.

You can check Apple device by IMEI (check FMI Status and Lost/ Erased mode) and if in the result of checking you see next information:

• FMI: ON
• iCloud Status: LOST

In this case that means that the gadget was stolen and you should not buy it!

In order not to give money for the device with iCloud Activation Lock ON, when device requires you to enter Apple ID login and password that you actually do not know. You can check Apple device by IMEI and if it has LOST mode ON that means that the gadget was stolen and you should not buy it!

Find My iPhone: ON (iCloud: Lost / Erased ) – this status means that device was lost or erased, the device asks for ID login and password, a message from the previous owner may also be displayed on the screen.

iCloud STATUS: LOST / Erased – device has enabled icloud on lost or erased mode but not reported stolen or lost to carrier. You can also check carrier iphone / ipad reported status stolen or lost at imei.org.

How to protect yourself from buying a device with Lost/Erased status?

Fortunately, it is possible to protect yourself from buying used iPhone or iPad with enabled Lost/Erased status. You do not need to be as wise as Solomon to do this task.

Step 1. Ask the seller to provide iDevice IMEI or serial number (the refusal should alert you).

Step 2. Go to IMEI.org and check iCloud LOST/ERASED status.

After that, the service will give an answer – you can find a report on your email or at customer pannel, and if it turns out that the device is still linked to Apple ID, do not buy it until the seller unlock the Activation Lock. How to verify this, you already know.

What to do if you have bought Apple device with FMI ‘ON’ with clean status?

It often happens that a not very experienced user purchases a second-hand Apple product, without firstly verifying its IMEI. What should a customer do, when becomes a victim of scammers and get a device with FMI ‘ON’ with clean status but without access to Settings (device is on Activation screen)? A customer can ask reseller for a purchase receipt, if reseller will send you a receipt you can try to contact with Apple Care company. Unfortunately, in most cases a customer will end up with nothing.

If you have iPhone or iPad with FMI ‘ON‘ with CLEAN status and you also have access to all device Settings, then our iRemove Tools software will easily help you with such a problem! iRemove software bypasses (removes) Apple ID on your device. After this procedure you will be able to create a new one and use all features, services and functions of your iPhone/iPad. You will be 100% satisfied with the results. So, do not waste your precious time and buy iRemove Tools software right now!

Check next tutorial:

Ways to renew access to Apple ID account:

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Как и зачем определять статус FMI [CLEAN/LOST/Erased/Stolen] ?

Статус «FMI» (Find My IPhone/Найти Мой Айфон) говорит о том, чист Ваш телефон или нет. Проверить статус FMI устройства по IMEI очень важно перед покупкой б/у iPhone, iPad, iPod. Чтобы не отдать деньги за айфон или айпад c включенной блокировкой iCloud, когда устройство требует ввести логин и пароль Apple ID, которых Вы не знаете.

Также информация о статусе FMI необходима для выбора услуги по удалению блокировки iCloud. Как удалить блокировку iCloud читайте здесь.

• Find My iPhone: ON (Clean) — этот статус значит, что Ваше устройство не числится утерянным или украденным, но устройство просит ввести логин и пароль Apple ID.
• Find My iPhone: ON (Clean/GSM Lost) — этот статус значит, что в Apple Ваш телефон «чист» — никто не уведомлял о его краже или потере и сообщения от владельца на экране нет, но у оператора этот телефон в статусе «утерян».
• Find My iPhone: ON (Lost OR Erased) — этот статус значит, что Ваше устройство было потеряно или стерто, устройство просит ввести логин и пароль Apple ID, на экране может отображаться сообщение от прошлого владельца .
• Find My iPhone: stolen — этот статус значит, что Ваше устройство было украдено, как и в случае с Lost OR Erased, требуется ввод логина и пароля Apple ID.
• Find My iPhone: OFF — этот статус значит, что запрос на ввод логина и пароля Apple ID отключен. Устройство не привязано к определенному адресу электронной почты и имени владельца.

На экране устройства в редких случаях может не быть сообщения от владельца о том, что телефон в пропаже, но при этом телефон будет числится утерянным, в связи с этим ТОЧНУЮ информацию о режиме работы устройства может дать только специальная проверка.

На Imei- server.ru информация о статусе FMI предоставляется в таких проверках:

Проверка iPhone iCloud: [Clean/Lost/Erased/Stolen]
Результат такой проверки содержит только информацию о статусе FMI. Без дополнительных данных. Примеры разных результатов:

3544100693***** FMI STATUS: OFF
3592540677***** FMI STATUS: CLEAN
0139830041***** FMI STATUS: LOST

Результат такой проверки содержит информацию о статусе FMI, а также другие важные данные — страну продажи, компанию продавца, дату регистрации покупки, статус Blacklist у оператора. Примеры разных результатов:

Model : IPAD,MINI,WIFI,CELLULAR,MM,16GB,BLACK
IMEI Number : 9900030338*****
Serial Number : F4KKJ6G*****
Find My IPhone : OFF
GSMA Status : CLEAN
Warranty Status : Out Of Warranty (No Coverage)
Estimated Purchase Date : 07/02/13
Registered Purchase Date : 07/02/13
Product Sold by : DIHOUSE LLC
Purchased In : Russian Fed.

Model: IPHONE 6S NB30 16GB GRAY
IMEI: 3554180708*****
Serial: DNQQLTR*****
Estimated Purchase Date: 01/30/16
Repairs and Service Coverage: EXPIRED
Telephone Technical Support: EXPIRED
Sold To: HI3G DENMARK APS
Initial Activation Policy ID: 232
Initial Activation Policy Details: DENMARK HUTCHISON
Purchase Country: DENMARK
Factory (default) SIM Lock Status: UNLOCKED
FMI: ON
iCloud: LOST / STOLEN
Blacklist Status: CLEAN

Результат такой проверки содержит информацию о статусе FMI, как дополнительную. Цель данной проверки — определить статус блокировки на оператора и самого оператора. Пример результата:

Description : IPHONE 6S,NB30,64GB,RGLD
IMEI : 3585630743*****
Serial Number : C7JRVE1*****
Product IOS Version : 10.3.2
ICCID : 89813000225511*****
Mac Address : 8C8EF21F9F28
Estimated Purchase Date : 01/16/16
Registeration Date : 01/16/16
Warranty Status : AppleCare Protection Plan
Warranty Days Remaining : 195 Days
First Unbrick Date : 02/09/17
Purchase Country : Japan
Initial Activation : 59 Unlock Service.
Applied Activation : 59 Unlock Service.
Next Tether : 2353 Japan KDDI N66_N71 Locked Policy
Unlocked : TRUE
Unlock Date : 02/09/17
FMiP Status : OFF

*Внимание: результаты могут отличатся от примеров выше, поскольку мы можем работать по этим услугам с разными провайдерами. Если Вам принципиально важно получить конкретную информацию по проверке, уточняйте в поддержке до оформления заказа, какова вероятность того, что эти данные точно будут в Вашем результате.

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