- Apple Trade In
- Turn the device you have into the one you want.
- Get credit toward a purchase today.
- Trading in has never been easier.
- See how much your device is worth and save on a new one.
- Easily transfer your data.
- Just mail it out, or bring it in.
- Trade in and get Apple Gift Card credit — even without a purchase.
- It goes on to help the planet.
- Frequently Asked Questions
- What is Apple Trade In?
- How does it work?
- Should I choose credit toward a purchase or an Apple Store Gift Card?
- How long does the online trade-in process take?
- If I buy a new device online with a trade-in, what kind of credit will I get?
- Can I see what my device is worth online, then bring it with me when I buy a new device in the store?
- How much will I get for my trade-in?
- Does Apple offer recycling?
- What devices are eligible for trade-in with Apple Trade In?
- Is there a way to track my trade-in status?
- Will I always receive the estimated trade-in value?
- Can I cancel a trade-in?
- Do I have to include accessories like chargers and cables?
- Can I trade in a device at an Apple Store?
- How do I pack my device for trade-in, and how quickly should I send it to you?
- How do I pack my device for recycling?
- When will I receive my gift card or refund?
- Apple Trade In
- Turn the device you have into the one you want.
- Get credit toward a purchase today.
- Shop for a new iPhone with your trade‑in credit.
- Shop for a new iPad with your trade‑in credit.
- Shop for a new Mac with your trade‑in credit.
- Shop for a new Apple Watch with your trade‑in credit.
- Recycle your device for free.
- Trading in has never been easier.
- See how much your device is worth and save on a new one.
- Easily transfer your data.
- Just mail it out, or bring it in.
- Trade in and get Apple Gift Card credit — even without a purchase.
- It goes on to help the planet.
- What is Apple Trade In?
- What happens to my device once I trade it in or recycle it?
- How long does the entire process take?
- How do I follow the status of my trade‑in?
- Will I receive the quoted value?
- If I buy a new device online with a trade-in, what kind of credit will I get?
- How can I apply my trade-in value toward the purchase of a carrier-activated iPhone?
- How does the trade-in credit work in terms of taxes owed on my purchase?
- How should I prepare my device before I trade it in?
- What devices are eligible for Apple Trade In?
- Can I cancel my trade‑in?
- Do I have to include accessories like chargers and cables?
- Can I trade in a device at an Apple Store?
- Can I trade in or recycle more than one device at a time?
- How do I pack my device for trade‑in?
- Where do I take my package for shipment?
- When will I get my Apple Store Gift Card?
- How do I find my serial number?
- What happens to my personal information after I send in my device?
- I received an email saying that my Apple Store Gift Card was issued, but I haven’t received it. What do I do?
- What if I can’t print my shipping label or find my shipping instructions?
- How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?
- How do I reset my Apple device, and what else should I do before I trade it in?
- Do I have to provide proof of purchase for the device I trade in?
- How long do I have to send my device to you?
- How do I get additional help with my trade‑in?
Apple Trade In
Turn the device you have into the one you want.
It’s easy to trade in your eligible device for credit toward your next purchase, or get an Apple Gift Card you can use anytime. Footnote 1 If your device isn’t eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet.
Get credit toward a purchase today.
Trade in when you buy a new product and we’ll apply the value toward your purchase or recycle your device for free.
Trading in has never been easier.
See how much your device is worth and save on a new one.
We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that’s right for you and apply your credit toward that device.
Easily transfer your data.
When you get your new device, follow a few simple steps to safely transfer over your data and wipe the information from your current one. Footnote 2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device. Here’s how to prep your:
Just mail it out, or bring it in.
Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.
Trade in and get Apple Gift Card credit — even without a purchase.
Not ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.
It goes on to help the planet.
You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.
And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside.
Frequently Asked Questions
What is Apple Trade In?
It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.
How does it work?
Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device either in a store or online. Just answer a few questions regarding the brand, model, and condition of your device. We’ll provide an estimated trade-in value or a simple way to recycle it.
If you accept the trade-in estimate in the store, we’ll give you instant credit toward a purchase or a gift card you can use anytime.
If you accept the trade-in estimate online when you purchase a new Mac, iPhone, iPad, or Apple Watch, we’ll arrange for you to send us your current device. Once we receive it, we’ll inspect it and verify its condition. If everything checks out, we’ll credit your original purchase method and send you any remaining balance on an Apple Gift Card via email.
If you choose to trade in your current device online for a gift card, we’ll also arrange for you to send it to us. When everything checks out, we’ll send you an Apple Gift Card via email.
Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be returned to you at no charge.
Should I choose credit toward a purchase or an Apple Store Gift Card?
It depends on where and when you make a purchase.
If you’re ready to buy a new product at an Apple Store, you can bring your old device with you. If it’s eligible for trade-in, we’ll apply an instant credit at the time of purchase.
If you’re ready to buy a new Apple product online (apple.com (Opens in a new window) or the Apple Store app), you can trade in an old device and get credit toward your purchase.
If you’re not ready to make a purchase, you can trade in your old device online for an Apple Gift Card via email that you can apply to any future Apple purchase.
And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free.
How long does the online trade-in process take?
Generally it takes 2–3 weeks. But the sooner we receive your device, the sooner we can verify its condition and process your credit or gift card.
Recycling a device is much faster. As soon as we email you a prepaid shipping label, just send your device to our recycling partner.
If I buy a new device online with a trade-in, what kind of credit will I get?
It depends on what you buy and how you pay for it.
If you buy an iPhone, iPad, Mac, or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Gift Card via email.
If you buy an iPhone using Apple Card Monthly Installments, Apple iPhone Payments, or the Verizon Device Payment Program and include a trade-in, your estimated trade-in credit will be applied directly to the purchase price of your new iPhone. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in.
Can I see what my device is worth online, then bring it with me when I buy a new device in the store?
Yes, the Apple Trade In program is available on apple.com (Opens in a new window) as well as in all our retail stores.
However, keep in mind that the trade-in credit you get in the store may be different from the estimated trade-in value you received online.
How much will I get for my trade-in?
It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.
Keep in mind that we need to receive your device within 14 days of initiating the trade-in, and the condition needs to match what you told us.
If the condition of the device is different from what you described, we’ll provide a revised value. You can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your current device, and charge the original trade-in value to your card. No matter what, we’ll send you email updates about the progress of your trade-in, so you’ll know what’s happening at every step.
Does Apple offer recycling?
Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on apple.com (Opens in a new window) for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.
What devices are eligible for trade-in with Apple Trade In?
You can trade in Apple and third-party devices. Many Apple and third-party devices are eligible for a trade-in credit or an Apple Gift Card. And all Apple devices are eligible for recycling. Either way, give us your used devices and we will handle them responsibly.
Is there a way to track my trade-in status?
If your trade-in will be applied as a credit toward an online purchase, you can track it from your Apple Store account.
If you’re trading in for an Apple Gift Card, you can track it here (Opens in a new window) .
Will I always receive the estimated trade-in value?
Once your device is received within the appropriate timeframe and is verified to be in the condition that you described, you will receive the estimated value either as a refund toward your payment method or as an Apple Store Gift Card.
If the condition doesn’t match what you described, a new estimated trade-in value will be sent to you via email. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be sent back to you at no charge.
Can I cancel a trade-in?
If you haven’t dropped off or shipped your device, you can cancel your trade-in by simply keeping your device.
If you’ve already sent us your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device which is lower than your originally quoted value, you can then choose to reject it.
Do I have to include accessories like chargers and cables?
No, you do not need to include accessories. If you choose to include any, we will recycle them for you.
Can I trade in a device at an Apple Store?
Yes, the Apple GiveBack program is available on apple.com as well as in all our retail stores. The only exception is that Mac trade-ins are currently not accepted in the store.
How do I pack my device for trade-in, and how quickly should I send it to you?
Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.
Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you.
How do I pack my device for recycling?
Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below:
- Discharge the unit to less than 30%.
- Do not ship electronics that are disassembled into parts.
- Do not ship electronics with swollen or damaged batteries.
- For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing inside a corrugated box.
- Ship only one device per box.
When will I receive my gift card or refund?
Expect to receive it within 1–2 weeks of shipping your device.
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Apple Trade In
Turn the device you have into the one you want.
Get credit toward a purchase today.
Trade in when you buy a new product and we’ll apply the value toward your purchase or recycle your device for free. 1
| Your device | Estimated trade-in value 1 |
|---|---|
| iPhone 12 Pro Max | |
| iPhone 12 Pro | |
| iPhone 12 | |
| iPhone 12 mini | |
| iPhone 11 Pro Max | |
| iPhone 11 Pro | |
| iPhone 11 | |
| iPhone XS Max | |
| iPhone XS | |
| iPhone XR | |
| iPhone X | |
| iPhone 8 Plus | |
| iPhone 8 | |
| iPhone 7 Plus | |
| iPhone 7 | |
| iPhone 6s Plus | |
| iPhone 6s | |
| iPhone 6 Plus | |
| iPhone 6 | |
| iPhone SE (2nd generation) | |
| iPhone SE (1st generation) |
Shop for a new iPhone with your trade‑in credit.
| Your device | Estimated trade-in value 1 |
|---|---|
| iPad Pro | |
| iPad | |
| iPad Air | |
| iPad mini |
Shop for a new iPad with your trade‑in credit.
| Your device | Estimated trade-in value 1 |
|---|---|
| MacBook Pro | |
| MacBook Air | |
| MacBook | |
| iMac Pro | |
| iMac | |
| Mac Pro | |
| Mac mini |
Shop for a new Mac with your trade‑in credit.
| Your device | Estimated trade-in value 1 |
|---|---|
| Apple Watch Series 6 | |
| Apple Watch SE | |
| Apple Watch Series 5 | |
| Apple Watch Series 4 | |
| Apple Watch Series 3 | |
| Apple Watch Series 2 | |
| Apple Watch Series 1 |
Shop for a new Apple Watch with your trade‑in credit.
Recycle your device for free.
We believe every device has value. While it doesn’t qualify for trade-in value, just send us your device and we’ll recycle it for free.
Trading in has never been easier.
See how much your device is worth and save on a new one.
We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that’s right for you, and apply your credit toward that device.
Easily transfer your data.
When you get your new device, just follow a few simple steps to safely transfer over your data and wipe the information from your current one. 2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device.
Here’s how to prep your:
Just mail it out, or bring it in.
Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.
Trade in and get Apple Gift Card credit — even without a purchase.
Not ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.
Select your device to get a trade-in estimate without a purchase. 1
It goes on to help the planet.
You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.
And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside. *
Frequently Asked Questions
What is Apple Trade In?
What happens to my device once I trade it in or recycle it?
When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners.
How long does the entire process take?
The entire trade-in process takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.
How do I follow the status of my trade‑in?
You can see the status of your trade-in by following the link in your confirmation email.
Will I receive the quoted value?
Our trade-in partner will inspect your device. If it’s in the condition described, we’ll credit your original payment method, up to the total purchase price. If there’s any remaining amount, you’ll receive an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote or reject it and have your device sent back to you for free.
If I buy a new device online with a trade-in, what kind of credit will I get?
If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.
Trade-in credit is issued after your device is received and inspected. The trade-in value is not deducted from the price of your new product before taxes are assessed.
How can I apply my trade-in value toward the purchase of a carrier-activated iPhone?
If you want to purchase a new iPhone by financing it through your carrier, and also want to add a trade-in to lower the cost, you’ll have to visit an Apple Store in person. A Specialist will help you select, purchase and activate your new iPhone. They’ll explain how Apple Trade In works. Be sure to back up your trade-in device before you bring it to an Apple Store.
How does the trade-in credit work in terms of taxes owed on my purchase?
Taxes will be charged based on the full price of your new device. Your trade-in value will be credited to your original payment method once your old device has been received and inspected.
How should I prepare my device before I trade it in?
What devices are eligible for Apple Trade In?
All Apple products are eligible for recycling, and some are also eligible for credit. Either way, give us your used devices, and we will always recycle them in a responsible way.
Can I cancel my trade‑in?
If you haven’t shipped your device yet, you can cancel your trade-in by visiting the status portal. If you’ve already shipped your device, the trade-in can’t be cancelled unless you receive a new trade-in value after the inspection of your device, which you can then choose to reject.
Do I have to include accessories like chargers and cables?
Can I trade in a device at an Apple Store?
Yes, the Apple Trade In program is available online as well as in all our retail stores.
Can I trade in or recycle more than one device at a time?
You can trade in as many devices as you like, but we accept only one device per transaction.
How do I pack my device for trade‑in?
Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. The kit includes instructions on how to prepare, pack and ship your device.
Where do I take my package for shipment?
Follow the shipping instructions provided by our trade‑in partners.
When will I get my Apple Store Gift Card?
It will be issued within 2 weeks of shipping your device.
How do I find my serial number?
What happens to my personal information after I send in my device?
Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.
I received an email saying that my Apple Store Gift Card was issued, but I haven’t received it. What do I do?
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
What if I can’t print my shipping label or find my shipping instructions?
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?
To turn off Find My iPhone on your Apple device:
- Tap Settings.
- Tap iCloud.
- Sign in with your Apple ID, if necessary.
- Turn off Find My iPhone.
To turn off via iCloud (if you do not have your physical device), follow this guide.
How do I reset my Apple device, and what else should I do before I trade it in?
Do I have to provide proof of purchase for the device I trade in?
How long do I have to send my device to you?
The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time to help ensure that you’ll get this value.
How do I get additional help with my trade‑in?
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
More Ways to Recycle
Bring any Apple device to an Apple Store in Canada and we will recycle it responsibly and at no cost. You can also contact recycling_canada@apple.com. If you live in one of the following Canadian provinces you can participate in electronics recycling by clicking the links below:
Independent recycling professionals can obtain removal instructions for the battery and other components that require selective treatment by calling Apple Support.
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