- Рассказываем, как работает обмен старых MacBook на новую технику Apple в «Связном»
- В каких магазинах сети работает эта услуга, где клиент может найти адреса и в каких городах?
- Допустим, я приношу свой MacBook, что проверят в магазине? Какие ограничения по устройству? По году выпуска, состоянию, комплектации, истории происхождения? Если устройство не работает или разбит экран, но оно работает, тогда возьмёте?
- Можно узнать заранее, не посещая магазин, сколько денег за устройство можно получить?
- Какое устройство я могу купить с зачётом стоимости старого Mac? Любое из тех, что есть в продаже сети или какие-то определённые модели?
- Если сдаю старый MacBook, то получаю новый с коробкой и всеми благами вроде двухлетней гарантии от Apple?
- Работает ли рассрочка и кредит, если не хватает стоимости старого устройства для покупки нового гаджета?
- Допустим, я поменял старое устройство на новое, ушёл, а потом передумал. Можно ли вернуть старое обратно?
- Есть ограничение на число устройств для трейдина? Допустим, менять старые на новые не чаще раза в неделю или в месяц?
- Можно ли сдать несколько устройств одновременно для обмена на одно новое?
- Есть ограничение по стоимости нового устройства?
- Что вы делаете со старыми устройствами? Может быть, откроете площадку по продаже старой техники для клиентов?
- Распространяется ли акция на покупку аксессуаров в зачёт стоимости старой вещи?
- Apple Trade In
- Turn the device you have into the one you want.
- Get credit toward a purchase today.
- Shop for a new iPhone with your trade‑in credit.
- Shop for a new iPad with your trade‑in credit.
- Shop for a new Mac with your trade‑in credit.
- Shop for a new Apple Watch with your trade‑in credit.
- Recycle your device for free.
- Trading in has never been easier.
- See how much your device is worth and save on a new one.
- Easily transfer your data.
- Just mail it out, or bring it in.
- Trade in and get Apple Gift Card credit — even without a purchase.
- It goes on to help the planet.
- What is Apple Trade In?
- What happens to my device once I trade it in or recycle it?
- How long does the entire process take?
- How do I follow the status of my trade‑in?
- Will I receive the quoted value?
- If I buy a new device online with a trade-in, what kind of credit will I get?
- How can I apply my trade-in value toward the purchase of a carrier-activated iPhone?
- How does the trade-in credit work in terms of taxes owed on my purchase?
- How should I prepare my device before I trade it in?
- What devices are eligible for Apple Trade In?
- Can I cancel my trade‑in?
- Do I have to include accessories like chargers and cables?
- Can I trade in a device at an Apple Store?
- Can I trade in or recycle more than one device at a time?
- How do I pack my device for trade‑in?
- Where do I take my package for shipment?
- When will I get my Apple Store Gift Card?
- How do I find my serial number?
- What happens to my personal information after I send in my device?
- I received an email saying that my Apple Store Gift Card was issued, but I haven’t received it. What do I do?
- What if I can’t print my shipping label or find my shipping instructions?
- How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?
- How do I reset my Apple device, and what else should I do before I trade it in?
- Do I have to provide proof of purchase for the device I trade in?
- How long do I have to send my device to you?
- How do I get additional help with my trade‑in?
Рассказываем, как работает обмен старых MacBook на новую технику Apple в «Связном»
Быстрее и проще, чем на Авито
В России заработал trade-in для MacBook в магазинах Cstore, она входит в компанию Связной. Вы можете принести своё устройство и обменять его на что-нибудь новенькое из свежей техники Apple. Причём это может быть не только новый MacBook или Mac, но и Apple Watch, iPhone или iPad.
Тема интересная, цивилизованный сервис по апгрейду старой техники на новую без общения с перекупщиками с Авито — вещь полезная, вопросов много, поэтому обратились за комментарием. На наши вопросы ответил руководитель Cstore Дмитрий Лазаренко.
В каких магазинах сети работает эта услуга, где клиент может найти адреса и в каких городах?
Trade-in на MacBook работает в 30 магазинах Cstore во всех городах присутствия. С адресами можно ознакомиться на официальном сайте Cstore.
Допустим, я приношу свой MacBook, что проверят в магазине? Какие ограничения по устройству? По году выпуска, состоянию, комплектации, истории происхождения? Если устройство не работает или разбит экран, но оно работает, тогда возьмёте?
Cstore принимает по trade-in все модели MacBook, выпущенные с 2013 по 2017 год, а среди наиболее важных технических характеристик устройства, от которых зависит размер скидки на новый гаджет, — модель ноутбука, диагональ экрана, год выпуска, оперативная память и состояние батареи. В рабочем состоянии должен быть как сам ноутбук, так и все петли, разъёмы USB, экран и т.д.
Можно узнать заранее, не посещая магазин, сколько денег за устройство можно получить?
Шкала оценки стоимости устройства существует. Так, сдавая старый MacBook, клиент получает скидку на новое устройство, скидка может достигать 100 %.
В среднем скидка на покупку нового устройства по trade-in в Cstore составляет 40 %. Например, при обмене MacBook Pro 13″ 2017 года на MacBook Pro 13″ Touch Bar 2017 скидка составит 21 %.
При обмене MacBook Air 13″ (2017) на iPhone X 256 Gb скидка составит 42 %, а если обменять, например, MacBook 12″ (2015) на iPad Pro 10.5″ (2017), то скидка составит 66 %.
Какое устройство я могу купить с зачётом стоимости старого Mac? Любое из тех, что есть в продаже сети или какие-то определённые модели?
Скидка по программе trade-in в Cstore может достигать 100 %. При этом можете выбрать в качестве нового устройства не только MacBook, а любой товар, представленный в Cstore: iPad, iPhone, Apple Watch и iMac.
Если сдаю старый MacBook, то получаю новый с коробкой и всеми благами вроде двухлетней гарантии от Apple?
Да, взамен старого MacBook получаете новое устройство по всем правилам: с гарантией, коробкой и т.д.
Работает ли рассрочка и кредит, если не хватает стоимости старого устройства для покупки нового гаджета?
Приобретая ноутбуки от Apple по программе trade-in в Сstore, можете воспользоваться условиями рассрочки и кредита, а также получить баллы за покупку на карту лояльности Cstore.
Допустим, я поменял старое устройство на новое, ушёл, а потом передумал. Можно ли вернуть старое обратно?
Нет, подобное не предусмотрено.
Есть ограничение на число устройств для трейдина? Допустим, менять старые на новые не чаще раза в неделю или в месяц?
Ограничений не существует. Любой человек может воспользоваться программой trade-in неоднократно.
Можно ли сдать несколько устройств одновременно для обмена на одно новое?
На данный момент нет.
Есть ограничение по стоимости нового устройства?
Да, новое устройство должно быть выше по стоимости сдаваемого на момент покупки.
Что вы делаете со старыми устройствами? Может быть, откроете площадку по продаже старой техники для клиентов?
Мы работаем по партнёрской программе, в рамках которой партнёр выкупает у нас сданные пользователями ноутбуки, затем реализует их на своих площадках.
Распространяется ли акция на покупку аксессуаров в зачёт стоимости старой вещи?
Да, если соблюдено условие, что новое устройство выше по стоимости сдаваемого устройства.
Если у вас ещё есть вопросы по теме, то пишите, дополним нашу статью. Мы и комментарии читаем, и на почту можете отправить запрос: [email protected]
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Apple Trade In
Turn the device you have into the one you want.
Get credit toward a purchase today.
Trade in when you buy a new product and we’ll apply the value toward your purchase or recycle your device for free. 1
Your device | Estimated trade-in value 1 |
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iPhone 12 Pro Max | |
iPhone 12 Pro | |
iPhone 12 | |
iPhone 12 mini | |
iPhone 11 Pro Max | |
iPhone 11 Pro | |
iPhone 11 | |
iPhone XS Max | |
iPhone XS | |
iPhone XR | |
iPhone X | |
iPhone 8 Plus | |
iPhone 8 | |
iPhone 7 Plus | |
iPhone 7 | |
iPhone 6s Plus | |
iPhone 6s | |
iPhone 6 Plus | |
iPhone 6 | |
iPhone SE (2nd generation) | |
iPhone SE (1st generation) |
Shop for a new iPhone with your trade‑in credit.
Your device | Estimated trade-in value 1 |
---|---|
iPad Pro | |
iPad | |
iPad Air | |
iPad mini |
Shop for a new iPad with your trade‑in credit.
Your device | Estimated trade-in value 1 |
---|---|
MacBook Pro | |
MacBook Air | |
MacBook | |
iMac Pro | |
iMac | |
Mac Pro | |
Mac mini |
Shop for a new Mac with your trade‑in credit.
Your device | Estimated trade-in value 1 |
---|---|
Apple Watch Series 6 | |
Apple Watch SE | |
Apple Watch Series 5 | |
Apple Watch Series 4 | |
Apple Watch Series 3 | |
Apple Watch Series 2 | |
Apple Watch Series 1 |
Shop for a new Apple Watch with your trade‑in credit.
Recycle your device for free.
We believe every device has value. While it doesn’t qualify for trade-in value, just send us your device and we’ll recycle it for free.
Trading in has never been easier.
See how much your device is worth and save on a new one.
We’ll give you a quote for what your current device is worth online or in a store. Choose a new one that’s right for you, and apply your credit toward that device.
Easily transfer your data.
When you get your new device, just follow a few simple steps to safely transfer over your data and wipe the information from your current one. 2 And with iOS 15, you’ll have temporary access to all the iCloud storage you need to back up and transfer all your apps and data to your new device.
Here’s how to prep your:
Just mail it out, or bring it in.
Return it to us using the prepaid trade-in kit we send you. Or trade in at an Apple Store.
Trade in and get Apple Gift Card credit — even without a purchase.
Not ready for a new device? You can still trade in a current one. We’ll put the value on a gift card you can use to shop for Apple products and services.
Select your device to get a trade-in estimate without a purchase. 1
It goes on to help the planet.
You may be done with your device, but chances are it still has more to give. If it’s in good shape, we’ll help it go to a new owner, diverting electronic waste from landfills. If not, we’ll send it to our recycling partner, so we can save more precious materials and take less from the earth.
And if it’s an iPhone, it could even go to Daisy, our disassembly robot that can efficiently recover the resources inside. *
Frequently Asked Questions
What is Apple Trade In?
What happens to my device once I trade it in or recycle it?
When we receive your device, our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way through one of our partners.
How long does the entire process take?
The entire trade-in process takes about two to three weeks. But the faster you send in your device, the sooner your trade-in will be inspected and processed.
How do I follow the status of my trade‑in?
You can see the status of your trade-in by following the link in your confirmation email.
Will I receive the quoted value?
Our trade-in partner will inspect your device. If it’s in the condition described, we’ll credit your original payment method, up to the total purchase price. If there’s any remaining amount, you’ll receive an Apple Store Gift Card. If it’s not in the condition described, a new quote will be sent to you. You will have the option to either accept this quote or reject it and have your device sent back to you for free.
If I buy a new device online with a trade-in, what kind of credit will I get?
If you buy an iPhone, iPad, Mac or Apple Watch and pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Apple Store Gift Card via email.
Trade-in credit is issued after your device is received and inspected. The trade-in value is not deducted from the price of your new product before taxes are assessed.
How can I apply my trade-in value toward the purchase of a carrier-activated iPhone?
If you want to purchase a new iPhone by financing it through your carrier, and also want to add a trade-in to lower the cost, you’ll have to visit an Apple Store in person. A Specialist will help you select, purchase and activate your new iPhone. They’ll explain how Apple Trade In works. Be sure to back up your trade-in device before you bring it to an Apple Store.
How does the trade-in credit work in terms of taxes owed on my purchase?
Taxes will be charged based on the full price of your new device. Your trade-in value will be credited to your original payment method once your old device has been received and inspected.
How should I prepare my device before I trade it in?
What devices are eligible for Apple Trade In?
All Apple products are eligible for recycling, and some are also eligible for credit. Either way, give us your used devices, and we will always recycle them in a responsible way.
Can I cancel my trade‑in?
If you haven’t shipped your device yet, you can cancel your trade-in by visiting the status portal. If you’ve already shipped your device, the trade-in can’t be cancelled unless you receive a new trade-in value after the inspection of your device, which you can then choose to reject.
Do I have to include accessories like chargers and cables?
Can I trade in a device at an Apple Store?
Yes, the Apple Trade In program is available online as well as in all our retail stores.
Can I trade in or recycle more than one device at a time?
You can trade in as many devices as you like, but we accept only one device per transaction.
How do I pack my device for trade‑in?
Once you fill out your trade-in information online and verify your email address, a trade-in kit will be shipped to you within 3–5 business days. The kit includes instructions on how to prepare, pack and ship your device.
Where do I take my package for shipment?
Follow the shipping instructions provided by our trade‑in partners.
When will I get my Apple Store Gift Card?
It will be issued within 2 weeks of shipping your device.
How do I find my serial number?
What happens to my personal information after I send in my device?
Your personal information will be completely wiped from your device, so make sure to back up your data before you send it in.
I received an email saying that my Apple Store Gift Card was issued, but I haven’t received it. What do I do?
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
What if I can’t print my shipping label or find my shipping instructions?
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
How do I turn off Find My iPhone, Find My iPad or any other Apple device from my account?
To turn off Find My iPhone on your Apple device:
- Tap Settings.
- Tap iCloud.
- Sign in with your Apple ID, if necessary.
- Turn off Find My iPhone.
To turn off via iCloud (if you do not have your physical device), follow this guide.
How do I reset my Apple device, and what else should I do before I trade it in?
Do I have to provide proof of purchase for the device I trade in?
How long do I have to send my device to you?
The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time to help ensure that you’ll get this value.
How do I get additional help with my trade‑in?
Contact our trade-in partner via the email or phone number in your confirmation e‑mail.
More Ways to Recycle
Bring any Apple device to an Apple Store in Canada and we will recycle it responsibly and at no cost. You can also contact recycling_canada@apple.com. If you live in one of the following Canadian provinces you can participate in electronics recycling by clicking the links below:
Independent recycling professionals can obtain removal instructions for the battery and other components that require selective treatment by calling Apple Support.
Источник