- If your iPhone, iPad, or iPod touch is lost or stolen
- Look for your device on a map
- Mark as Lost
- Report your missing device to local law enforcement
- File a Theft and Loss claim
- Remotely erase your device
- Contact your wireless carrier
- Remove your missing device from your account
- Use the Find My app to locate a missing device or item
- What features are available for your missing device or item?
- iPhone, iPad, iPod touch
- Apple Watch
- AirPods Pro, AirPods Max
- AirPods, Beats products
- Third-party products
- AirTag
- iPhone Leather Wallet with MagSafe
- See it on a map
- Can’t see your device?
- Play a sound
- Mark your device as lost or turn on Lost Mode for your item
- What happens if you activate Mark As Lost for your device
- How to Find a Lost iPhone That is Turned Off?
- Part 1. How to Find a Lost iPhone That is Turned Off
- Find a Lost iPhone That is Turned Off via Google Timeline
- Find Your iPhone When It’s Dead on Computer
- Find the iPhone When the Phone is Off on Your Friend’s iPhone
- Part 2. What Can You Do If Your iPhone is Lost?
- Recover Data from Your Lost iPhone
- Lock iPhone and Add Password
- Conclusion
If your iPhone, iPad, or iPod touch is lost or stolen
If you lose your iPhone, iPad, or iPod touch or think it might be stolen, use Find My and protect your data.
Look for your device on a map
To find your device, sign in to iCloud.com/find. Or use the Find My app on another Apple device that you own.
If your iPhone, iPad, or iPod touch doesn’t appear in the list of devices, Find My was not turned on. But you can still protect your account if Find My was not turned on.
Mark as Lost
When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device.
Report your missing device to local law enforcement
Law enforcement might request the serial number of your device.
File a Theft and Loss claim
If your missing iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.
Remotely erase your device
After you erase a device, you can’t track its location, so make sure that you no longer need to search for the device. If you have AppleCare+ with Theft and Loss, do not erase your iPhone until your claim has been approved.
Contact your wireless carrier
If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.
Remove your missing device from your account
If you have AppleCare+ with Theft and Loss, do not remove your lost iPhone from your account until your claim has been approved.
Go to appleid.apple.com to remove the missing device from your list of trusted devices.
AppleCare+ with Theft and Loss is not available in all countries and regions.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.
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Use the Find My app to locate a missing device or item
Find out about the different ways you can use the Find My app to help locate your missing device or personal item, such as how to see its location on a map or mark it as lost.
If you’ve lost or misplaced an Apple device or personal item, just use the Find My app on iPhone, iPad or iPod touch with the latest version of iOS or iPadOS, or a Mac with the latest version of macOS, signed in with the same Apple ID. You can also use the Find Devices or Find Items apps on your Apple Watch with the latest version of watchOS.
For a misplaced iPhone, iPad, iPod touch, Apple Watch, Mac, AirPods product or supported Beats product, you can also use the Find My app on a device owned by someone in your Family Sharing group, or sign in to iCloud.com/find on a web browser.
What features are available for your missing device or item?
Find My features and availability may vary by country or region.
iPhone, iPad, iPod touch
- View Location
- Play a Sound
- Mark as Lost (Lost Mode)
- Remote Erase
- Notify When Found
- Notify When Left Behind
- View Location
- Play a Sound
- Mark as Lost (Lock your Mac)
- Remote Erase
- Notify When Found
- Notify When Left Behind*
* Feature only available on MacBooks with Apple Silicon.
Apple Watch
- View Location
- Play a Sound
- Mark as Lost (Lost Mode)
- Remote Erase
- Notify When Found
AirPods Pro, AirPods Max
- View Location
- Find Nearby
- Play a Sound
- Lost Mode (Mark as Lost)
- Notify When Found
- Notify When Left Behind
AirPods, Beats products
Third-party products
- View Location
- Lost Mode
- Other features vary by product
AirTag
- View Location
- Find Nearby
- Play a Sound
- Lost Mode (Mark as Lost)
- Notify When Found
- Notify When Left Behind
iPhone Leather Wallet with MagSafe
- View Location
- Show Phone Number
- Notify When Detached
See it on a map
- Open the Find My app.
- Choose the Devices or Items tab.
- Select the device or item to see its location on the map. If you belong to a Family Sharing group, you can see the devices in your group.
- Choose Directions to open its location in Maps.
If you turn on Find My network, you can see your device or item’s location even if it isn’t connected to a Wi-Fi or mobile network. The Find My network is an encrypted anonymous network of hundreds of millions of Apple devices that can help you locate your device or item.
Can’t see your device?
You may not have Find My turned on. If your device is powered off, the battery has run out or more than 24 hours have passed since its last location was sent to Apple, you can’t see your device’s location. Learn how you can still protect your information.
Play a sound
- Open the Find My app.
- Choose the Devices tab or the Items tab.
- Select your missing device or item, then choose Play Sound. If your device is offline, it won’t play a sound until it connects to a network. If the AirTag attached to your item is out of Bluetooth range, your AirTag won’t play a sound until it’s within range.
For 24 hours after your last use, your iPhone will also notify you if you leave your AirPods or Beats products out of Bluetooth range when you’re not in a significant location, such as home or work. Find out more about Notify When Left Behind.
Mark your device as lost or turn on Lost Mode for your item
- Open the Find My app and choose the Devices tab or the Items tab.
- Select your missing device or item.
- Scroll down to Mark As Lost or Lost Mode and select Activate or Enable.
- Follow the onscreen steps if you want your contact information to display on your missing device or item, or if you want to enter a custom message asking the finder of your missing device to contact you.
- Select Activate.
What happens if you activate Mark As Lost for your device
Mark as Lost remotely locks your missing iPhone, iPad, iPod touch or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock screen, and keep track of your device’s location. Find out more about how to use Mark as Lost.
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How to Find a Lost iPhone That is Turned Off?
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March 25, 2019 (Updated: June 21, 2021)
Losing a phone, especially your iPhone is sure not a great thing especially if it is dead or off. Most people who have been in this situation often find themselves asking the questions “How to find a lost iPhone that is turned off” or “How to find your iPhone when it’s dead.” Before you lose hope, do you know that you can still try to find your iPhone? Yes, you read that right. You can find it, and in this article, we will share some tips and tricks to find your iPhone when it’s dead.
Part 1. How to Find a Lost iPhone That is Turned Off
Find a Lost iPhone That is Turned Off via Google Timeline
While you are asking yourself the question, “how to find my iPhone when it is turned off,” you should have made the right moves to locate your iPhone. One of such moves is to try and locate your iPhone using Google Timeline by visiting https://www.google.com/maps/timeline. Google timeline records all the location data on your iPhone. Therefore, you can use this tool to track your iPhone’s location including the last location it was used.
NOTE: To use this method, enable location history and reporting on your iPhone.
- Visit https://www.google.com/maps/timeline on your browser.
- Once the webpage loads, at the top left corner of the page, click on “Today” to open the recent timeline of your iPhone.
- Scroll down to the bottom of the timeline to see the last location your iPhone reported.
- Check the location data to confirm if your iPhone has been in the same location or has been moved from one place to another. This will help you to know if you have misplaced or lost your iPhone or it has been stolen and is on the move.
- Check the map displayed on the screen to pinpoint the location of your iPhone. The map on the screen is powered by Google, and it uses GPS technology to point out the location of your iPhone.
Find Your iPhone When It’s Dead on Computer
If you are wondering if the “Find My iPhone” feature works when your iPhone is dead or turned off, then the answer is yes. “Find My iPhone” is the easiest way to track a lost iPhone and below are the steps to follow if you want to find your lost iPhone whether it is turned off or on. When your iPhone gets lost, there is every tendency to panic and be worried that you may not be able to track the iPhone especially if it is turned off. But the truth is that even if your iPhone is turned off, you can still use this feature. You might be thinking that iCloud will be unable to track your iPhone if it is off but fret not, you can track a dead iPhone just effectively as you would track a fully charged iPhone. Below is how to find your iPhone if it’s dead using a computer.
- Connect your computer to the internet and visit icloud.com.
- Sign into iCloud.
- Locate the “Find My iPhone” icon and click on it.
- Click on “All Devices” and select your missing iPhone.
- The on-screen map will show the approximate location of your lost iPhone.
Find the iPhone When the Phone is Off on Your Friend’s iPhone
If you do not have a computer to use the “Find My iPhone” feature, you can find a lost iPhone that is turned off using your friend’s iPhone or iPad.
- Launch “Find My iPhone” on your friend’s iPhone.
- Sign out of your friend’s account and sign into your account using your Apple ID and passcode.
- When you sign into your account, you will see a list of the devices connected to your account. Select your missing iPhone.
- The on-screen map will show the approximate location of your phone. Zoom into the map to see the location.
- Tap “Actions” on the screen and tap the car icon for directions to the location.
Part 2. What Can You Do If Your iPhone is Lost?
Recover Data from Your Lost iPhone
If you have misplaced your iPhone and do not have it with you, you can still recover your data on it using a professional tool called iMyFone D-Back. Using iMyFone D-Back, you can recover data from your lost device, and it is compatible with all iOS devices and versions. Check the steps below for how to recover data from your lost iPhone.
Step 1. Install and launch iMyFone D-Back. Navigate to the “Recover from iCloud Backup” tab and click on “Start.”
Step 2. Enter your iCloud account login details. You have the guarantee that iMyFone will not store your iCloud account information.
Step 3. The tool will locate all of your iCloud backup files from which you will select the backup data you want to restore. Click on “Next” at the bottom left corner of the screen.
Step 4. Select the files you want to recover and click on “Scan”. This will take a few minutes for the download and scan to finish.
Step 5. After the D-Back has downloaded and scanned your files, the files will be organized on the screen. You can preview each of the files and select the ones you want to recover; click on “Recover.”
The last step is to choose the location on your computer where you would like to store the recovered data. Wait for some time for iMyFone D-Back to recover the data on your phone to the selected location on your computer.
Lock iPhone and Add Password
When trying to find an iPhone that is turned off, you might want to protect your personal information and data so that nobody will be able to access it. If the iPhone does not have a passcode, you can use “Find My iPhone” to add a passcode so that the thief will be unable to use the phone in case you do not get the phone back. And if that happens, you might as well delete the data on the phone through iCloud. The goal here is to keep your data safe from whoever is with your iPhone.
Conclusion
How to find your iPhone when it is dead is easy if you follow the steps above. You can also take it further by using the iMyFone D-Back iPhone Data Recovery to recover the data on your iPhone and save on your PC. Get your copy of this tool today, and you will never worry about losing the data on your iPhone.
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