Unable to join the network iphone как решить

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Get help connecting to Wi-Fi on your iPhone, iPad, or iPod touch.

Make sure that your router is on and you’re within range

If you’re too far from your Wi-Fi router, you can’t get a signal, so make sure that you’re within range.

Make sure that Wi-Fi is on and you can see your network

Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you’re connected.

If you see Auto Join Disabled under your Wi-Fi network name, tap it turn on Auto-Join.

If asked, enter your Wi-Fi password

If asked, enter the password for your Wi-Fi network. Get help if you don’t know your password.

Even if you enter the correct password, you might see an «unable to join the network» message or an «incorrect password» message. Restart all of your devices, then try to enter your password again.

Check for issues with your Wi-Fi network

If iOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you’re connected to. For example, you might see the alert «No Internet Connection.» To get more information, tap the Wi-Fi network.

Check your cables and connections

If you still can’t connect to your network or get online, make sure that your router is connected to the modem and turned on.

Restart

Try restarting your iOS device. Here’s how to restart your iPhone, iPad, or iPod touch.

Then restart your router, and cable or DSL modem. To restart your router or modem, unplug it, then plug it back in.

After you restart each device, see if you fixed the issue.

Still can’t connect?

Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

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Fix: Unable to Join Network Error on iPhone and iPad

By: Waseem Patwegar

A frustrating error on iPhone is “Unable to Join Network” error message which appears just when it is important for you to connect to internet. You will find below the steps to fix this error.

Unable to Join Network Error on iPhone and iPad

As you will agree, an error message reading “Unable to Join Network” does not help, as it does not really indicate as to what might be wrong with your device or the network.

However, this error message is quite common and users have reported fixing “Unable to Join network” error on iPhone using the following troubleshooting steps.

1. Reconnect to WiFi Network

Many times, WiFi connectivity issues on iPhone can be fixed by the simple act of turning OFF WiFi and turning it back on again.

Go to Settings > Wi-Fi > switch OFF Wi-Fi by moving the toggle to OFF Position.

After 30 seconds > switch ON Wi-Fi by moving the toggle to ON position.

2. Restart iPhone

The simple act of Shutting Down iPhone and Restarting it back again might surprise you by fixing the problem on your iPhone.

Go to Settings > General > scroll down and tap on Shut Down .

Allow iPhone to completely Power OFF > Wait for 30 seconds and Restart iPhone.

3. Forget WiFi Network and Rejoin

Note down the Password for your WiFi Network and follow the steps below to forget and rejoin the WiFi Network.

Go to Settings > Wi-Fi > tap on your Wi-Fi network.

On the next screen, tap on Forget This Network option.

On the confirmation pop-up, tap on Forget to confirm. After 30 seconds, connect back to your Wi-Fi Network .

5. Use a Computer to Join WiFi Network

Use your Laptop or Desktop Computer to connect to your home WiFi Network. Once you are able to connect to internet on your computer, try accessing the internet on your iPhone or iPad.

Magically, your iPhone or iPad should immediately connect to WiFi network and you will no longer see “Cannot Connect to network” error message on your iPhone.

6. Power Cycle Modem/Router

Disconnect Modem/Router from Power Supply > wait for 60 seconds and reconnect Modem/Router to Power Supply again.

This will cause the WiFi Network to Reset and may assign a New IP Address to your Router/Modem, which should help in fixing “Unable to Join WiFi Network” error on your iPhone.

7. Reset Network Settings

Note down the Password for your WiFi Network and follow the steps below to Reset Network Settings on your iPhone to Factory Default Settings.

Go to Settings > General > Reset > On the next screen, select Reset Network Settings option.

On the confirmation pop-up, tap on Reset Network Settings again confirm.

After this, you should be able to connect to your WiFi Network without coming across “Unable to Join Network” error message.

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Question: Q: iOS 7 wifi «unable to join the network»

I have an iPhone 5 that I upgraded to iOS 7 on 9/18/13. My phone and wifi connections worked fine until this morning 9/21.

Now when I have tried connecting to 2 different wifi networks, my phone is giving me the message «unable to join the network.» I don’t know why this is happening, has anyone else had this issue?

Wifi has worked the past few days since I completed the update to iOS 7. It has shown as connected a few times today, but no data will load when this happens. I am hesitant to restore the entire phone unless I am sure it will fix the issue.

Any help or suggestions are appreciated!

Posted on Sep 22, 2013 1:34 PM

Helpful answers

I was havin’ the same problem (Unable to join the network «Network Name»).

After update to iOS 7 my iPad 4th gen workin’ as usual, but my iPhone 4S don’t.

What was my simple solution: going to Wi-Fi > «i» sign for Network Name > HTTP PROXY instead «Off» set to «Auto». Then press Join and enter your Wi-Fi Password

Sep 23, 2013 2:32 AM

I ran into an issues earlier this week, try this link helped me with getting the issues resolved. http://support.apple.com/kb/TS1398

The «Forget this network» is what helped me out.

Sep 22, 2013 1:37 PM

I apologize, I should have mentioned that I have tried the «forget this network» option as well as the «reset network settings» option.

Sep 22, 2013 1:45 PM

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I ran into an issues earlier this week, try this link helped me with getting the issues resolved. http://support.apple.com/kb/TS1398

The «Forget this network» is what helped me out.

Sep 22, 2013 1:37 PM

I apologize, I should have mentioned that I have tried the «forget this network» option as well as the «reset network settings» option.

Sep 22, 2013 1:45 PM

I’m having the same issue with my 4s and ios7. Went to the apple store today and it was able to connect using the store’s WPA2 airport extreme. I am unable to connect to any other access points — WPA2 or unencrypted at three difference houses. Linksys, Asus, brand doesn’t matter.

This is VERY frustrated adn a full restore didn’t fixed.

Sep 22, 2013 1:50 PM

My home network is password protected by WEP encryption. It worked Wednesday through Friday. Was out of town and it connected at the hotel I was at from Friday until this morning. Couldn’t connect to the router at my friend’s house which I always connect to when I am there. Not sure what type of router or encryption that is, but this is very frustrating.

Updated: I should also note that I have been using my laptop over my home wifi connection for about the past 4 hours and have had no issues. Therefore, the network appears to be working as usual.

Sep 22, 2013 1:59 PM

I was havin’ the same problem (Unable to join the network «Network Name»).

After update to iOS 7 my iPad 4th gen workin’ as usual, but my iPhone 4S don’t.

What was my simple solution: going to Wi-Fi > «i» sign for Network Name > HTTP PROXY instead «Off» set to «Auto». Then press Join and enter your Wi-Fi Password

Sep 23, 2013 2:32 AM

this also did not work for me. today I did what a few other people have recommended which is to place the device in airplane mode, then reset all network settings, then reset my router. I did all of these in order, with no results. While my home network showed as connected, it did not load any data.

At this point I am thinking I will have to bring my phone into the store to have them try it.

Sep 23, 2013 3:39 PM

Just found a work around until this is corrected! From settings, wifi, chose your network like always. It should come up with the failure info about setting your browser to accept cookies ( make sure under Safari, block cookies, it’s checked never). Hit ok under the failure code, then hit cancel in the upper right corner. It should bring up choices at the bottom, including » use without internet». Chose that one, and it should put a blue check next to the wifi network you chose.

Now, open safari, and type in an email address, like www.google.com, and it will redirect you to the hotels site to submit your info.

Sep 24, 2013 8:13 PM

I have the same problem with ipad new (3rd gen). It said «Unable to join the network». I tried reseting network adapted and router too. But it did not help. Even I opened the wifi (no password) and it still was unable to join. The problem starts just after upgrading to iOS 7. Is it possible that updating process (which takes about 6 houres for me) cased wifi adaptor hardware to fail.

Sep 27, 2013 5:21 AM

I have the same problem, I’m unable to connect my iPad mini to my wifi network after upgrading to ios7. I get an unable to connect error. I tried rebooting the router, forgetting the network and re-entering the password. I tried setting the proxy to Auto. I even tried renaming my network and creating a new password. Nothing. The network is working fine: I can connect my Mac Air no problem. Could it be that the router only supports WEP (not WPA) and ios7 is not supporting WEP?

Sep 27, 2013 6:28 AM

I dont think WEP or WPA are.the cause of this problem. I tried different protocols and it did not help.

Sep 27, 2013 12:34 PM

I have tried changing to static IP address and it works.

Sep 27, 2013 1:34 PM

Fixed it! Following all the suggested steps (Airplan mode On > Reset > Airplane mode Off > join network) didn’t help with neither 4s nor ipad mini. Bizarrely the wifi has started to work again on both as soon as I tried connecting my wife’s Android phone to the network. No idea why but you might be able to get it to work by doing the reset while in airplane mode and then connecting other devices you use on the network.

Sep 28, 2013 8:00 AM

Same here. My iPhone 4s became abnormal to connect to my home wifi network after upgarding to iOS 7 last week. It often showed «Uable to join the netwrok». But my laptop and my iPad (2nd generation) works propoerly under the same network. I really felt frustrated with it. any clue?

Sep 29, 2013 12:46 AM

I started having the same issue with my iPhone 4S since the iOS 7.0.2 upgrade. Comcast is my wifi provider and my iPad works as well as an HP laptop and a desktop on the wireless network and a Kindle.

Is there some setting I need to change in regards to Comcast or is it strictly an Apple iOS issue?

Any help would be greatly appreciated.

Sep 29, 2013 6:15 AM

I have confirmed that WEP or WPA is not the cause of the problem. I’m now trying to connect to a wifi network with no encryption and experiencing the same unable to join error. I have tried all the suggestions on this thread so far without success. Interestingly, my iPhone also running ios7 does not have this problem, just my ipad mini since running iOS 7. Upgrading to 7.0.2 did not help.

Sep 29, 2013 6:18 AM

Question: Q: iOS 7 wifi «unable to join the network» More Less

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Question: Q: Unable to join network

Every time I try to set up my wifi it tells me somethings about the network security and privacy.

[Re-Titled by Moderator]

iPhone 8 Plus, iOS 14

Posted on Oct 12, 2020 2:59 PM

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It appears that you’re receiving a message when trying to connect your iPhone to a Wi-Fi network. It references a MAC address, and that you may need to turn off Private Wi-Fi address or modify your network settings. We understand how important it is for your iPhone to connect with the internet, and we’re glad to help with this.

Recommended settings for Wi-Fi routers and access points — Apple Support — These are the recommended setting for your router. If you don’t manage your home Wi-Fi network, as the one who does or contact your ISP for help to use these recommended settings.

Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 — Apple Support — Sometimes it’s not possible to immediate change your router settings. You can turn off private address for now. Once your router settings have been reset, we recommend using a private Wi-Fi address. At the top of this article, you’ll find this information:

«To communicate with a Wi-Fi network, a device must identify itself to the network using a unique network address called a media access control (MAC) address. If the device always uses the same Wi-Fi MAC address across all networks, network operators and other network observers can more easily relate that address to the device’s network activity and location over time. This allows a kind of user tracking or profiling, and it applies to all devices on all Wi-Fi networks.»

Feel free to get back to us with any questions or problems you may have.

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