What backing up iphone

What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

Use these steps to transfer information to your new device, then remove your personal information from your old device.

Before you sell, give away, or trade in your device, you should first transfer information to your new device, then remove your personal information from your old device.

You shouldn’t manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you’re signed in to iCloud with your Apple ID. This would delete your content from the iCloud servers and any of your devices signed in to iCloud.

If you still have your iPhone, iPad, or iPod touch

Follow these steps to transfer information to your new device, then remove your personal information from your old device.

Transfer information to your new device

If you have a new iPhone, iPad, or iPod touch, you can use Quick Start to automatically transfer information from your old device to your new device if you’re using iOS 11 or later. Use iCloud, iTunes, or the Finder to transfer information to your new device if you’re using iOS 10 or earlier.

If your phone number will change with your new device, add additional trusted phone numbers to your account to ensure you don’t lose access. If you no longer have access to your old phone number, you can generate a two-factor authentication code on your old device if needed.

Remove your personal information from your old device

1. If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
2. Back up your device.
3. Sign out of iCloud and the iTunes & App Store.
   • If you’re using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
   • If you’re using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
4. If you’re switching to a non-Apple phone, deregister iMessage.
5. Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.
6. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
7. Contact your carrier for help transferring service to a new owner. If you aren’t using a SIM card with your device, you can contact them to get help transferring service to the new owner.
8. Remove your old device from your list of trusted devices.

When you erase your iPhone, iPad, or iPod touch, Find My [device] and Activation Lock are turned off.

If you no longer have your iPhone, iPad, or iPod touch

If the steps above weren’t completed and you no longer have your device, use these steps:

1. Ask the new owner to erase all content and settings using the above steps.
2. If you’re using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
3. If you can’t follow either of the above steps, change your Apple ID password. This won’t remove personal information that’s stored on your old device, but it prevents the new owner from deleting your information from iCloud.
4. If you’re switching to a non-Apple phone, deregister iMessage.
5. If you’re using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Account Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.
6. Remove your old device from your list of trusted devices.

If you’re trading in an Android device to Apple

Before you send in an Android device to Apple as a trade-in, be sure to do the following:

• Back up your data.
• Erase the device.
• Remove any SIM cards, memory cards, cases, and screen protectors.

Contact your device’s manufacturer if you need help.

Learn more

• Make a backup of your iPhone, iPad, or iPod touch or restore from a backup.
• Remove all of your cards from Apple Pay.
• Get help if your iPhone, iPad, or iPod touch is lost or stolen.
• Learn about Activation Lock.
• No matter the model or condition, we can turn your device into something good for you and good for the planet. Learn how to trade in or recycle your iPhone, iPad, or iPod touch with Apple Trade In.

When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services. Your content won’t be deleted from iCloud when you erase your device.

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Back up and restore your iPhone or iPad to your Mac or to iCloud

One of the best ways of safeguarding the information on an iPhone or iPad against damage or loss is backing up or copying your files and settings to either your Mac or to iCloud. Backing up is also useful if you get a new device and want to transfer your previous settings to it.

After you back up your device, you can use the backup to restore the information on your device whenever needed. If your device has issues that can’t be fixed by restoring from a backup, you can also restore your device to its factory settings and then restore a recent backup to see if that fixes the problem.

Back up your device

Connect your device to your Mac.

You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.

In the Finder on your Mac, select the device in the Finder sidebar.

If you connect your device to your Mac using a USB cable and can’t see the device in the Finder sidebar, see If your device doesn’t appear in the sidebar.

Click General in the button bar.

To select backup options, do any of the following:

Select the “Back up your most important data on your [device] to iCloud” button to store backup data on iCloud and not on your Mac.

Select the “Back up all the data on your [device] to this Mac” to store backups on your Mac.

Select the “Encrypt local backup” tickbox to encrypt your backup data and protect it with a password. To change your password later, click Change Password.

Click Back Up Now.

Restore your device from a backup

If your device has an issue, you can use a recent backup to restore the information on the device.

Connect your device to your Mac.

You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone or iPad over Wi-Fi.

In the Finder on your Mac, select the device in the Finder sidebar.

Click General in the button bar.

Click Restore Backup.

Click the Backup pop-up menu, choose the backup you want to restore to the device, then click Restore.

If your backup is encrypted, you must enter the password before restoring your files and settings.

Restore your device to its factory settings

You can reinstall the software originally on your device and restore it to its factory settings. You might need to do this if you’re having problems with the device (for example, if it freezes or crashes frequently) of if you’re getting ready to sell or give it away.

Important: Restoring a device to its factory settings deletes all your information and settings. However, before doing so, your Mac backs up your device. You can use this backup to restore your information and settings on the device.

Note: You must turn off the Find My app in iCloud Settings on your device before you can restore your device.

Connect your device to your Mac using a USB or USB-C cable.

You can’t restore your device using a Wi-Fi connection.

In the Finder on your Mac, select the device in the Finder sidebar.

Click General in the button bar.

Click “Restore [device]”, then follow the onscreen instructions.

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Backup methods for iPhone, iPad, and iPod touch

A backup allows you to copy and save the information from your iPhone, iPad, or iPod touch. If you replace your device, you can use a backup to transfer your information to a new device.

Decide which method is best for you

In case you ever need an alternative backup, you can back up your device using iCloud and also using your computer. Learn how to back up your device or restore your device from a backup.

iCloud

• Stores backups in iCloud
• Offers up to 2TB of storage (with an Apple One Premier plan, you can get up to 4TB)
• Always encrypts your backups
• Lets you create and use backups from anywhere with Wi-Fi

Computer

• Stores backups on your Mac or PC
• Storage depends on your Mac or PC’s available space
• Offers encrypted backups (off by default)
• Lets you create and use backups from your Mac or PC

iCloud backups

With a Wi-Fi network connection, you can back up your device using iCloud. You don’t need to plug your device into a computer to back up with iCloud.

iCloud backups include nearly all data and settings stored on your device. iCloud backups don’t include:

• Data that’s already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data
• Data stored in other cloud services, like Gmail and Exchange mail
• Apple Mail data
• Apple Pay information and settings
• Face ID or Touch ID settings
• iCloud Music Library and App Store content (If it’s still available in the iTunes, App, or Apple Books store, you can tap to re-download your already purchased content.)

When you use Messages in iCloud, Health data on iOS 12, or Voice Memos, your content is automatically stored in iCloud. If you turn on iCloud Photos, your content is also automatically stored in iCloud.

Backups from your computer

A computer backup of your device, which is not the same as a sync, includes almost all of your device’s data and settings. A backup from a computer doesn’t include:

• Content from the iTunes and App Stores, or PDFs downloaded directly to Apple Books
• Content synced from Finder or iTunes, like imported MP3s or CDs, videos, books, and photos
• Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
• Face ID or Touch ID settings
• Apple Pay information and settings
• Apple Mail data
• Activity, Health, and Keychain data (to back up this content, you’ll need to use Encrypted Backup in iTunes.)

Can I use my device’s backup for another kind of device, like an iPhone backup for an iPad?

You can restore a device from a backup of another kind of device, like using an iPad backup for an iPhone, but certain types of content won’t transfer. This content includes photos, Messages and attachments in Messages, Voice Memos, and apps that aren’t compatible with the device that you’re setting up. For example, apps compatible only with iPad won’t transfer to your iPhone.

If your devices use iCloud and Messages in iCloud, your iMessages and text (SMS) and multimedia (MMS) messages are automatically stored in iCloud.

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